Crawfordville Hardwood Flooring Articles

Sample Reviews

A

Rating
Crawfordville Wood Flooring Experts Provider Name Locked
was just excellent. Our Great
Crawfordville Wood Flooring Experts Provider Name Locked
had chewed on multiple pieces of our hardwood floor while he was teething. The original installer was no help on ordering replacement pieces.
Even though our job was small,
Crawfordville Wood Flooring Experts Provider Name Locked
spent a lot of time tracking down our wood. We got the sense that he really wanted our results to look great. And they did! He installed the replacement wood and molding in one morning, was friendly with our dog, and left the place very clean. We'll recommend
Crawfordville Wood Flooring Experts Provider Name Locked
if anyone needs hardwood installation or repair.
- Chris S.
A

Rating
I cannot say enough about the level of professionalism and attention to detail of the two crews who worked in our home. The floors came out beatifully. Along the way, both the tile and hardwood flooring teams ran into some challenges which they carefully thought through and consulted with us along the way. The years of experience of both crews was very apparent as they came up with some creative and workable solutions to these challenges, for example rebuilding the landing at the base of the stairs and creating seamless threshold between rooms from tile to wood and cutting tile in very inconspicuous / unnoticeable ways. Although the project was supposed to be completed in two stages, tile first, then hardwood, it turned out that both crews worked in the house at the same time. They managed to make it work without too much hassle. I'm glad we paid the extra $350 to have them move the heavy furniture - well worth the extra cash. They were very careful with the furniture. The project lasted two weeks. The crews were very careful to seal off the rest of the house each day. They also did a thorough clean up after each day. Expecting a huge mess of dust and debris, we were pleasantly surprised to find that upon completion of the project there was only a little fine cleaning that needed to be done. Throughout the project the office staff made themselves available for calls and came out to the house when requested to discuss some deviations from the original plan. It's always a bit unsettling to have strangers in your own while you are out. However, never, at any time, was I anxious or nervous about this. The crews were extremely friendly, trustworthy and conscientious. Even our neighbors commented on how professional the crews were when it came to parking, removal of trash, etc. The guys working on the project really understood the concept of customer service. They also clearly believed in and took pride in their work and gave us pointers on how to care for both types of flooring - tips they had learned over the years. I was home a couple of the days they were working and I was mesmerized by the teamwork that I witnessed. I would have
Crawfordville Wood Flooring Experts Provider Name Locked
handle any project in the future.
.
- Theran S.
A

Rating
I selected
Crawfordville Wood Flooring Experts Provider Name Locked
based not only on reviews but because they are a family company with 40 years success. With definite parameters already in hand, I was quickly and professionally assisted at the Vienna location by salesman
Crawfordville Wood Flooring Experts Provider Name Locked
Horchner. He loaned out large samples so that I could carry them home and to my parents' home. Decisions made, we all returned and set up installation with
Crawfordville Wood Flooring Experts Provider Name Locked
and
Crawfordville Wood Flooring Experts Provider Name Locked
Dollar with no fuss. Both these gentlemen, and later the installer supervisor, took pains to accommodate our schedules, which were different for each residence. The estimator, one of the
Crawfordville Wood Flooring Experts Provider Name Locked
family, arrived promptly on schedule to measure; he was friendly and informative. The installers were timely, efficient and yet very careful. It is impossible to see where the carpet pieces were joined. There was not a
Crawfordville Wood Flooring Experts Provider Name Locked
on the walls or the baseboards in either residence, which was great since my parents' home had just been freshly painted. They did an entire floor in one house and a family room in the second. It was a easy and pleasant experience and I would highly recommend
Crawfordville Wood Flooring Experts Provider Name Locked
Carpet.
- Susan G.
A

Rating
Crawfordville Wood Flooring Experts Provider Name Locked
and his team were prompt, professional, courteous and extraordinarily skilled in getting our flooring installed given a very tight timeline. He made me aware of his progess, next steps and gave me ample time to make choices throughout the project. He and his team were courteous, friendly and willing to go out of their way to ensure I was satisfied with every element of the project. The team finished on budget and on time while building us an absolute great quality floor - our home value has been improved greatly!
- Mike D.
F

Rating
This survey is asking “How'd it go? We want all the details.” OK, here is the summary first, then the details.
1) If you own dogs, do NOT use Dusty’s.
2) If you want quality workmanship, do NOT use Dusty’s
3) If you want the job done right the first time, do NOT use Dusty’s.
4) If you just want to talk with a pleasant enough guy, talk to Dusty.
This review is about the company, not Dusty personally.
We are empty-nesters who have lived in this home for 22 years. 10 years ago, we had the floors routinely refinished and everything has been fine. Never had issues with the original floor or the second refinish. Nothing. No scratches, wear problems. We have always had 2 dogs. We currently have a Golden & a Cavachon.
Early last September, my wife and I came home to major water damaged wood floors in the kitchen. We had the floor professionally dried out. We also decided to have Dusty’s replace carpeting in our family room with wood. After inspecting the damaged area, Dusty said it was dry enough for him to start work. He began work the week of November 11th. After that, everything went down hill.
The floor finish was installed incorrectly - not properly cured, admittedly by Dusty. (His quote: “"sticky" residue on one of the layers.” So the floor was redone for the first time the week of Thanksgiving. As requested by Dusty, both times we kept our dogs totally off the floor and walked using socks only. He asked us to asked to stay off the floors for 1-2 weeks and no carpets for 30 days. Seemed excessive, but we did it.
After we stayed off the floor for the allotted time that Dusty asked for, we let our dogs on the floor. Everywhere they walked, it left tiny scratches. The floor looked horrible. Dusty came out quite s few times and said “Well, your dogs are very tough on your floors.” Those same dogs were on the same floors for years and we NEVER had an issue. Dusty kept telling us the floors looked so bad because of our dogs. I just couldn’t accept that answer since it was never a problem before he refinished the floors.
So he came back and redid the floors a second time again the week of January 13, 2014. This was his 3rd attempt. After the allotted time staying off the floors, we went back to trying to use our home again. But guess what? Same problems, even worse. Anything that moved on the floor left a
Crawfordville Wood Flooring Experts Provider Name Locked
...even skid protectors. He said do not use your $500
Crawfordville Wood Flooring Experts Provider Name Locked
, but buy a
Crawfordville Wood Flooring Experts Provider Name Locked
steam mop. We did. Same issue. Everything left a
Crawfordville Wood Flooring Experts Provider Name Locked
. He kept stating it’s the dogs that are the problem. Yes, they marked the floor but so did everything else. He stayed focused on the dogs, which will probably be his response to this review. Perhaps we should make our 100% inside dogs and stay outside? I think not. As a side note, we recently used a dog sitter for our two dogs. She sits dogs nearly every week. Here floors are hardwood and the floors looked great!
Crawfordville Wood Flooring Experts Provider Name Locked
!
The floors just continued to look worse. He came by a few times to look at the floor and on March 31, brought a finish “expert.” They both just stood around looking a little confused and shaking their heads. They saw the problems, but “it was the dogs.” Not! We bought every tool and cleaning fluid he recommended and nothing worked. The floor just kept on looking getting worse every day.
So after 3 refinishings, he came out and did a professional buffing of the floor. Right after he left it looked ok, but then I noticed this his professional buffer even left
Crawfordville Wood Flooring Experts Provider Name Locked
! And now somehow there were 2 or 3 small divots in our floor.
So I called him again. I never once asked for any fiscal compensation, only a good workmanship. At that point he said, “there is nothing I can do.” Basically, I’mdone with you.
So now, over the past couple of months, the hardwood flooring has started to cup. We have had no additional water damage. You can feel the floor roughness when you walk on it with your socks. And as I now inspect the floor even closer, there are places I should have noticed earlier where the new floor seams are just not right. I guess my expectations had been focused on the finish, not the actual floor.
Have I contacted him about this issue again recently? No. He basically told me there was nothing else he could do. So now I am looking at other hardwood floor refinishers to come and totally redo the floors. Would I have him come and redo the floors again if he offered? Probably not since he couldn’t get it right in over 3+ attempts. I’ll just pay up to have someone else do the floors so they will be just like the floors we had for the past 20 years.
Regarding the issue of price. Dusty’s was not the cheapest, but we went with him anyway. The “F” rating on price is because I wouldn’t have paid a nickel to get the floors we have today. Responsiveness rates an “F” because this whole issue was never resolved to our satisfaction.
The entire process was a fiasco. We were totally inconvenienced for weeks (spread out of 3 different times) in our primary living space. Why am I waiting until now to post? I am sick of waking up every morning to a floor that looks this awful. Plus my wife is extremely disappointed in the in the outcome and is not happy about spending additional money to get the floor she can feel proud of when she entertains.
I’m sure Dusty will respond to this review, but I can certainly attest to these facts, some of which are documented in email and text messages.
Buyer Beware!
- Don M.
A

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We have used
Crawfordville Wood Flooring Experts Provider Name Locked
many times before in past residences; We bought a house that needed some updates. He did a great job on our Kitchen and Floors.; The cost includes labor for floors and Kitchen work as well as for countertops, tile for kitchen floors, custom back slash tiling and electrical. All work as in the past is high quality and done with care! Would hire again in a flash!!
- RONALD W.
F

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Company was very unprofessional and really disappointed me. This was my first experience with Angie’s List. I had an emergency situation at needed any advice and my options. The first time I called I received no call back. The second time I called a male answered, I told him my name and where I lived and stated I had a hardwood repair job I needed help with. At this point he cut me off and told me he was not interested in my job, before I even told him what the job was. I was very disappointed as this was my first contact with a company from Angie’s List. Thankfully my next call to another company was much more helpful and professional.
- Kristen M.
A

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I was impressed with
Crawfordville Wood Flooring Experts Provider Name Locked
from the very 1st phone call.
Crawfordville Wood Flooring Experts Provider Name Locked
was professional, friendly and willing to do his best to accommodate my time frame. There was no estimate- he looked at the job and gave me the exact and very reasonable price right up front. Not only did they start and finish the job on the scheduled dates but the floors look amazing!!! I have had hardwoods refinished in the past and the experience and results weren't even close to
Crawfordville Wood Flooring Experts Provider Name Locked
. I will definitely be recommending them as will my contractor!!!!
Crawfordville Wood Flooring Experts Provider Name Locked

- Belle D.
A

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If anyone is looking for a professional company to refinish and or install new hardwood contact
Crawfordville Wood Flooring Experts Provider Name Locked
. I contacted
Crawfordville Wood Flooring Experts Provider Name Locked
who immediately responded and came out to learn what we needed. Besides refinishing existing hardwood we wanted to continue the hardwood into the dining and kitchen area. But the difficult part was, earlier this year we removed the carpet off of our stairs and we installed hardwood ( by a different contractor) so the new floors need to match the new stairs. Besides refinishing and installing new hardwood
Crawfordville Wood Flooring Experts Provider Name Locked
did a fantastic job of making sure that the new floor stain color matched the stair stain color.
Crawfordville Wood Flooring Experts Provider Name Locked
and his team were on time, on budget, did a great job of cleaning up and they are nicest group of people to work with. I would truly recommend
Crawfordville Wood Flooring Experts Provider Name Locked
.
- Jan S.
B

Rating
Ok. It was an average (fair) performance. Nothing outstanding, but not bad either. The person who performed work was late and then forgot to bring the new applicator that was needed for the work. Instead of telling us and then go to get the applicator, he just left with no communication to us. He came back with the new applicator and then worked for rest of the day. We got all this information when he came back and we asked "what happened"? Anyway the work was done within the time line provided.
- Upinder S.
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All Wood Flooring Experts in Crawfordville, FL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1800REMODEL

5850 West Third St.
Los Angeles, CA

ABC Flooring Ctr

1516 Capital CIR SE
Tallahassee, FL

AL Hancock Construction

Tallahassee, FL

Always Affordable Decorating LLC

610 Collins Dr
Tallahassee, FL

BARFIELD TILE

1185 HILLCREST DR NE
Cairo, GA

Bentz Remodeling

8338 Hunters Ridge Trail
Tallahassee, FL

Boomerang Restoration

3048 West Tharpe Street
Tallahassee, FL

Brian Barnard`s Flooring America

2731 Capital Cir NE
Tallahassee, FL

Bryans Floor Covering LLC/ Quality Transformations

17 Summerwind Cr S
Crawfordville, FL

C5, LLC

5303 EAST LONGBOAT BLVD
Tampa, FL

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

CPW Custom Construction

Tallahassee, Fl

Custom Wood Floors By Simmons

576 Harkness Rd
Jackson, GA

Dender Remodeling and Construction

1413 Lola Drive
Tallahassee, FL

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

Floorida Floors

1110 Capital Cir NE
Tallahassee, FL

Georgia Floors Direct

1619-B Capital Circle NE
Tallahassee, FL

Hauversburk Home Improvements

27 Ritchie Ln
Havana, FL

High Tech Home Warranties

PO Box 24881
Raleigh, NC

Hoover Enterprises, LLC.

5707 Hoover Court
Tallahassee, FL

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