Sample Reviews

A

Rating
A+ for their customer service. I visited the
Coral Gables Mattress Discounters Provider Name Locked
and worked with
Coral Gables Mattress Discounters Provider Name Locked
to get me the best price for the best mattress for my husband and me. Purchase was made and delivery set up for Saturday. Address numbers were transposed and mattress was delivered and accepted to the wrong house. ( I know. I can't believe someone accepted it either when they didn't purchase it. ) But as soon as I saw this on the
Coral Gables Mattress Discounters Provider Name Locked
delivery tracking I called the salesman,
Coral Gables Mattress Discounters Provider Name Locked
, who assured me he would find out what happened and make it right. To make a long story short the delivery manager,
Coral Gables Mattress Discounters Provider Name Locked
, showed up at my house, took complete responsibility and promised to take care of it "today". My new mattress, box springs and bed frame were set up and ready to go by 1:30 pm. The customer service and professionalism shown me by
Coral Gables Mattress Discounters Provider Name Locked
,
Coral Gables Mattress Discounters Provider Name Locked
and delivery/ set up personnel (
Coral Gables Mattress Discounters Provider Name Locked
and
Coral Gables Mattress Discounters Provider Name Locked
?) is worth and A+ rating.
I cannot rate the actual mattress yet Optimum Inspiration Gold as I've only slept on it one night.
- karen W.
A

Rating
If you are looking to be educated and treated honestly and fairly with a mattress purchase, look no further than
Coral Gables Mattress Discounters Provider Name Locked
.
Coral Gables Mattress Discounters Provider Name Locked
(owner) is very knowledgeable about the mattress industry and removes the smoke & mirrors from the purchasing process. He has developed strong relationships with less well known brands that offer equal quality to the big brands.
Coral Gables Mattress Discounters Provider Name Locked
also offers delivery (and remove your old mattress) for a very modest charge. You will receive a lot of value for your money by supporting
Coral Gables Mattress Discounters Provider Name Locked
at
Coral Gables Mattress Discounters Provider Name Locked
.
- Mark S.
A

Rating
I was in
Coral Gables Mattress Discounters Provider Name Locked
for a show and had some time to
Coral Gables Mattress Discounters Provider Name Locked
. I was looking for a new mattress and had plans to buy in the DFW area as it was closer to home. These guys were awesome to work with and answered all my questions. They did not try to push me into the most expensive and actually recommended a bed that was a lower price point even though I had an unlimited budget. I decided that the service was so good and the price, that I worked with them to buy in
Coral Gables Mattress Discounters Provider Name Locked
instead of DFW which would have been much easier to get the mattress to my house.
- Heath S.
A

Rating
We have a newly built home and I really wanted the highest quality mattress I could find. The entire team at
Coral Gables Mattress Discounters Provider Name Locked
made the whole process so
Coral Gables Mattress Discounters Provider Name Locked
and easy for both my husband and me. From the moment I stepped into the showroom, they treated me like one of the family. They provided me with several options and explained the unique craftsmanship of the mattresses. My husband has back issues and we both need the right bed to be comfortable. I found the right mattress very quickly with their help, but they didn't place pressure on me; they allowed me to take my time and call my husband to join me so we could be absolutely sure. The entire team was just so professional from the owner,
Coral Gables Mattress Discounters Provider Name Locked
, to the sales staff, and the outstanding delivery team. They make the process fun (if that is even possible!); they know their mattresses and assisted me and my husband in selecting just the right items. I couldn't be happier and we are sleeping in our "forever" bed. It really was the best choice we could have made. I would recommend
Coral Gables Mattress Discounters Provider Name Locked
in Carmel at the Design Center to all my friends and family!
- Joan G.
F

Rating
When one thinks of Amish Built, one immediately thinks quality, craftsmanship, integrity and value. Not so with the
Coral Gables Mattress Discounters Provider Name Locked
. Even though their website section of "About Us" boasts "The
Coral Gables Mattress Discounters Provider Name Locked
Family and its President,
Coral Gables Mattress Discounters Provider Name Locked
, are committed to handcrafting the highest quality handcrafted mattresses at an honest price. That's the
Coral Gables Mattress Discounters Provider Name Locked
Promise."
On December 20, 2011 my wife purchased a 'Special Ordered' Model No: 2550- Paradise Biscayne Bay Plush 1S TT
Coral Gables Mattress Discounters Provider Name Locked
Twin Mattress. My wife mailed her completed Warranty Registration Card to the
Coral Gables Mattress Discounters Provider Name Locked
on January 24, 2012,
2 days after the I picked up the mattress at World Futon, a retailer of
Coral Gables Mattress Discounters Provider Name Locked
and where the purchase and order was initiated. A copy of the "Warranty F" 12-Year Non Pro-Rated Warranty card is attached herein. Also attached herein, is a photo copy of the Warranty F tag attached to the mattress. The mattress displayed signs of unreasonable sagging in early January of 2014. My wife contacted the Dutch Craft Mattess Company on January 12, 2014 with her concern.
Coral Gables Mattress Discounters Provider Name Locked
, Office Manager,
Coral Gables Mattress Discounters Provider Name Locked
, said we needed to go to their retailer in Knoxville, World Futon, where we ordered the mattress. It was explained to Ms
Coral Gables Mattress Discounters Provider Name Locked
that we did not have a good experience with them on other components of the special order; that World Futon has an F rating on both the Knoxville BBB and Angie's List. We asked and Ms
Coral Gables Mattress Discounters Provider Name Locked
agreed we could deal directly with the
Coral Gables Mattress Discounters Provider Name Locked
. Over the next month I sent photos of the mattress to both "
Coral Gables Mattress Discounters Provider Name Locked
" (who dealt with warranty issues) and then Ms
Coral Gables Mattress Discounters Provider Name Locked
who took over the matter from
Coral Gables Mattress Discounters Provider Name Locked
. It got to the point that Ms
Coral Gables Mattress Discounters Provider Name Locked
would not respond to our e-mails and/or telephone calls. The last contact we had with Ms
Coral Gables Mattress Discounters Provider Name Locked
was about March 28, 2014.
The mattress was getting progressively worse and my wife was developing
Coral Gables Mattress Discounters Provider Name Locked
back and neck pain. My wife has endured three Cervical Fusions over the past 30-years with the most recent being in 2012 as well as a total knee replacement in 2010. It was imperative to purchase the best affordable bed on the
Coral Gables Mattress Discounters Provider Name Locked
of which we though we had found in the
Coral Gables Mattress Discounters Provider Name Locked
. My wife weighs less than 130 pounds, there is absolutley no reason a mattress with a 12-Year Non Pro-Rated Warranty should be breaking down in a two year period, unless, the product is not all it is claimed to be, which is obviously the case in this instance.
On June 12, 2014 we purchased another mattress from another manufacturer which cost us $1149.00. Out of frustration my wife sent a Certified Letter to Ms
Coral Gables Mattress Discounters Provider Name Locked
outlining the previous negelect to attend to our Warranty and also informed her of the new mattress purchase.my wife further advised that she no longer want to pursue the Warranty issues, but rather, was seeking a monetary "pro-rated amount of $799.00 of which would include returning the mattress to
Coral Gables Mattress Discounters Provider Name Locked
, TN in a clean/dry condition at our expense upon receipt of their payment. Enter Mr.
Coral Gables Mattress Discounters Provider Name Locked
, President of
Coral Gables Mattress Discounters Provider Name Locked
Matress Company. Mr.
Coral Gables Mattress Discounters Provider Name Locked
replied via e-mail on June 20, 2014 now stating the photo supplied by us did not meet th eindustry standard of body impressions over 1.5" and ofered several options for a resolution since they"always try to make sure the customer is happy to the best of our ability." Ha! The resolutions offered by Mr.
Coral Gables Mattress Discounters Provider Name Locked
were; send the mattress back to them for repair; take the mattress to another area dealer of theirs for repair; send a sales rep to our home for inspection; or take the mattress back to the place of purchase for a refund. I replied to Mr.
Coral Gables Mattress Discounters Provider Name Locked
in a Certified Letter dated June 15, 2014 informing him I find it interesting that neither of his representatives we/I had spoke to, Ms
Coral Gables Mattress Discounters Provider Name Locked
, and/or
Coral Gables Mattress Discounters Provider Name Locked
, ever mentioned we any of the resolutions opportunities offered above. I also informed Mr.
Coral Gables Mattress Discounters Provider Name Locked
that all of this was too little, too late, due to the unresponsiveness of his company representatives and as such, we were forced to purchase another mattress. I then reinterated to Mr.
Coral Gables Mattress Discounters Provider Name Locked
we were only trying to secure a fair and just refund based on his 12-Year Non Pro-Rated Warranty and used this number to request the pro-rated amount of $799.00, viewing this number as just and fair. I also offered Mr.
Coral Gables Mattress Discounters Provider Name Locked
the opportunity to entertain us with a monetary number his company thought would be just and fair. However, Mr.
Coral Gables Mattress Discounters Provider Name Locked
has shown no willingness to do this and persists with the ludicrous claim he is a manufacturer and has no obligation to refund us anything for his defective mattress.
- John C.
D

Rating
I was told that the frame would arrive in approximately 5 days and then 4 to 5 days later the mattress would arrive (or it could have been vice versa. I just knew my wait was going to be no more than 2 weeks). The mattress arrived in a box, rolled up in about 7 days, however, I am still waiting on the frame after 4 weeks from placing the order. I have called the company back on several occasions and am told that they have to email the manufacturer of the frame and then they would get back to me. However, I have only received one response from them. I am now told that the rails are on back-order and they have not provided me with a time frame for delivery. First, why would they not state this upfront knowing my concern with my father and his recent falls. Second, their lack of return phone calls and response to delivery date is truly unacceptable. I am also uncertain how this effects their 120 day sleep trial guarantee. I would like to just receive a refund, however, when I have researched other companies that provide the high-low option with an adjustable bed, this seems to be the only one unless I order a hospital bed which defeats my purpose of having a comfortable, normal sized bed for my father. I still do not know when the frame will arrive!
- Ferris B. B.
A

Rating
We went shopping for a new bed on Saturday - had it in our home on Tuesday - free delivery and set up. The gentleman that sold it to us was the one who delivered it. Very professional, informative, friendly and humorous.
- Cherie L.
A

Rating
Needed new mattress for antique double bed that sits high off the floor. Wanted a
Coral Gables Mattress Discounters Provider Name Locked
profile so guests did not need a step stool to get onto the bed.
Coral Gables Mattress Discounters Provider Name Locked
was the only dealer I found that was able and willing to work with me to come up with the combination of a bunk board and
Coral Gables Mattress Discounters Provider Name Locked
style, but comfortable, mattress that gave me what I wanted. Very happy with the result. Price was reasonable though they were not willing to bargain.
- TELIA M.
A

Rating
Although it's common for mattress companies to deliver mattresses, these people went out of their way to help and please us. They made good on their sales promise to take back a mattress that didn't work out, they gave us full credit against the TempurPedic mattress, and they did so cheerfully and without any problems. We are totally pleased with their customer service, honesty, and attitude. The store we patronized is on St.
Coral Gables Mattress Discounters Provider Name Locked
in Irmo.
- Lawrence L.
A

Rating
This company serves its customers with honest advice aimed at meeting the individual's needs, not lining their pockets. They offer 1- and 2-sided mattreses, which is most unusual today. I cannot speak highly enough of them.
- Marianne C.
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All Mattress Discounters in Coral Gables, FL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ALEX CARPET CLEANING

140 SW 116TH CT
Miami, FL

ANTHONY MOVING COMPANY

6575 W 27CT
Hialeah, FL

Aventura Mattress

18340 W Dixie Hwy
North Miami Beach, fl

AVENTURA-CARPET-CLEANING

3802 207th St.
Aventura, FL

Broward Mattress Discount

7080 w state rd 84
Davie, FL

Comfort Custom Mattresses & Marine Bedding Inc.

6741 W. Sunrise Blvd.
Plantation, FL

Comfort Foam Supplies

6741 W. Sunrise Blvd.
Plantation, FL

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

DND Carpet & Upholstery Cleaners

18721 Collins Ave
North Miami Beach, FL

DND Carpet, Rug & Upholstery Cleaning

1358 Washington Ave
Miami Beach, FL

Global Bedding & Sleep Accessories

5661 NW 17th Ave
Miami, FL

Litzs fixes

333 N ocean dr
Deerfield Beach, fl

MARLIN FURNITURE INC

10670 SW 186TH ST
Miami, FL

Mattress & Furniture Liquidators

5145 N University Drive
Fort Lauderdale, FL

Mattress & Furniture Outlet

5832 funston st
Hollywood, FL

Mattress Depot

Deerfield Beach, FL

Mattress Helper, Inc.

600 South Pine Island Road
Plantation, FL

Mattress Joint

4421 nw 9th ave
Fort Lauderdale, FL

Mattress Xperts

3801 N. Federal Hwy.
Fort Lauderdale, FL

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