coordinated the entire project and checked on installation while it was being installed. His follow-up is 5 Stars. They did a beautiful job in our kitchen and we ...more are 100% happy with the job. Would definitely recommend them to a friend. The kitchen was always left spotless after each installation. "
Rated Review by Michael N.
"We went to
and spoke with
, one of the owners. She was quite helpful in determining what would be the best products for our kitchen. We then went looking for granite at a nearby granite dealer that she ...more recommended to us since she does a lot of business with them. We found exactly what we were looking for, contacted
, and she took care of the rest. A few days later
's husband, came over and took exact measurements for the work that was going to be done. We agreed upon a date for the work to get done and I received an estimate for the cost of the job. To begin work, we paid 1/2 of what was due up front. On the day of the job, two of
's workers showed up in the morning and worked non-stop for around 4-5 hours. They couldn't have done a better job. They were professional and meticulous with every last detail. Towards the end of the job
came to the house to give a final inspection of the work and to make sure we were completely satisfied with the job. We were, and we paid him the remainder of the balance. The whole job went smoothly, on time, and without any surprises. I would use
again without any hesitation and would recommend them to anyone who needs that type of work done in their home. "
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Angie's List In The Press
Cape Coral Countertop Installers Reviews
"To make a long story short, i wound up not going with this company for the following reasons. I originally called the number on the website and got in touch with
the owner. I was immediately put in contact with
the "salesman". I then made an appointment for an estimate for 1800 square feet ...more of versailles pattern travertine, Kitchen cabinet refacing, new granite countertops, a redo of the entire guest bathroom and all new base molding around the house. As you could imagine i was having ALOT of work done. The FIRST missed appointment by
the salesman came a week after the original phone call. Three days later he called me back and said he was having trouble with his laptop and had to buy a new one. This made me scratch my head because i didn't see why he HAD to have his laptop to give an estimate but i went with it anyways. So the SECOND appointment was scheduled and he came over, took measurements, gave me ideas and seemed generally nice. Another week goes by (three weeks after initial contact) and no word from
. I decided to call because at this point i had several estimate rolling in for several jobs including outside work as well.
finally comes back to the house another week later (four weeks now). What came next i never could have imagined. He sits at my kitchen table and has a spiral notebook with a full page of scribble and notes. He then tells me the job should come in somewhere around 28,000$. I then replied with well are you going to give me and estimate. And
says to me, well let me know if you are going to do the job as i don't want to type up all this work if you are not going to!!! i couldn't believe it… every single other contractor i got quotes from has every detail of their jobs spelt out down to every penny. I honestly didn't even know what to say. I asked him if he could please make a professional quote and i will be able to analyze it and and compare to the other quotes and will get back to him… That was three weeks ago… Still No REAL quote. This was a major disappointment because angies list has seemed to work out very well for me. I cannot tell you wether they do good work or not, but this was the most botched up unprofessional estimate i have ever been involved in.
did tell me that
the owner is expanding and that they are growing to a major company, my advice is to beware!! This company is apparently slowly becoming a major company and not the hands on, one on one company that
"The process was a smooth and effortless as can be. it onlytook one visit to the showroom to review and pick out the slab - everything else including measurments and final measurments were done at our convenience - even on the weekend. The job was done with very little disruprtion on us and the job was completed on time with NO problems. From the salesman ...more to the installer everyone was what we would expect from a quality company. We would definately use them again if the need arises. "
the owner about buying a piece of granite as we already had a fabricator to fabricate and remove and install our new granite.
asked us if he was able to do the job for the same money, could he come out and give us an estimate. We ...more talked about keeping the money in the Cape and we agreed to let him come out and give us a quote.We set up an appointment the next day and when
arrived, we talked in detail about everything we wanted done which consisted of cutting our existing bar top down so we could expand the counter. We talked about removing our existing granite and finally talked about adding 2 shelves into our shower. He also said he would seal the granite and also seal our new dining and bar tops that we just recently had installed.His estimate was higher than we talked about so we decided to go back to our fabricator and during the next two weeks we finally chose a piece of granite. We then found out that one sheet would not do the job and we would have to buy 2 sheets which was more than we wanted to spend. We remembered that
had a small remnent piece of the granite in the same pattern we chose so I put a call into him to discuss having him get started which he never returned my call.I finally stopped in and talked to him about doing the job and he was thrilled. He came by the house the next morning and said he could not cut down the bar top as his cabinet guy was too busy. We reminded him that his quote included cutting down the top and he said we would have to find someone to do it and it would be our expense, not his. We agreed that we would find someone to cut it down.His employee did a template and said once we cut it down to call him and he would finish the end of the template. I called my friend and he said he would do it this weekend so I called the office and set up an appointment for next Monday to finish the template.Well this morning
called my wife and said he did not want to do the job anymore. My wife asked why and he said he was not prepared to remove the exisiting countertops because he might damage them and he also felt he wasn't making enough profit on this job. My wife called him out about his quote and he rushed to get off the phone and was very cold to her.I called
from my office and he said the same thing to me. I asked him if he would sell the small piece of granite to me and he refused saying he might need it for another job possibly 2-3 months from now. I asked him what price would he sell it for and he said there was no price.If any of you are thinking about hiring Affordable Granite for cabinetry or countetops, beware as he obviously is not an expert on removing countertops and he is wishy washy on his quotes. Do not give any money until you get a contract signed from him and be sure to write everything down that you want because he is the type that will not do what he says he will do. "
"When they installed the countertops one of the final things they do is wipe them down with a solvent. They got solvent on my cabinets, it took off the finish up about 3" high and about a foot long. They knew they had done it becauce they went to my painter and asked him if he could fix it. The painter told me about it. A few minutes later the granit ...more guy came up to me and asked me to sign a paper that said that they had done a good job and that there were no problems. He didn't think I knew about the cabinet. I refused to sign the paper. They never fixed the cabinet."
came for the 1st time, we told him what we wanted (dove tailed joints on the draws ect.) as we were telling him he was making notes. I didnt look over his shoulder to see what he was writting or what he wasnt! he gave us a price and we said ok. When the custom made cabinets came,they were not square and all the sides had ...more a huge bow on all sides. The stain job was a big mess also so he took them back and "SO CALLED FIX THEM" oH ALSO THE 1ST set OFF CABINETS, 1IN was TOO SHORT THAN IT WAS TO BE.
KEPT trying me to accept the wrong size cabinet but I told him no!He decided to take back all of them and they came back 2 weeks later, looking at them I could still see they were bowed. After talking to one of his men he said that when they would be screwed in, the screws would pull the bow out and make them perfect! When I looked at the draws, none were dove tailed so I asked him why, he repleyed that it was not in the contract and they don't do them! Now that they are installed I noticed that under the sink the cut out for the outlet was 1in to the right and 1/2 on both the bottom and top were cut too short! I sent him and an email but he didnt respond. Also the top crown molding is on the ceiling on one end and there is a 1in gape to the ceiling over the island on the other end, the other side there is another 1in gape all over the other side where the frig and
is. He told me it would be all the was up to the ceiling!! I also had him install new tiles from the kitchen to the living room and
and hall way to the front door. I told him to also replace the base board, I asked him how much it would cost to replace the base board, he replyed he wouldnt know till he contacted the man who does it. So now the man comes to do the replacement and tells me it will cost $150.00 , I said ok! Now I get a bill from
for $270.00 I told he his guy told me $150.00 he replyes "the installer miss quoted the price!! Now for the back splash... I asked how much, he says the guy who does it charges 500. but he can have him do it for 300. I GET A BILL NOW FOR 350!!!! when I was talking to him I told him my wife wanted big tiled behind the frig and
so it would be easier for her too clean, he charged me another $180 just for that but in the begining we told him everything what we wanted!!!!! Me and my wife went and bought all the tiles ,thin set and grout, buying them myself I knew I would have to, no problem there. I now asked what it would cost to install my new
and my new frig and microwave, "WE don't INSTALL APPLIANCES" I TOLD HIM HE INSTALLEDED THE DISHWASHER!! AND SAID TO HIM IS A DISHWASHER AN APPLINCE?? HE DIDNT SAY MUCH EXCEPT, IT WAS IN THE CONTRACT~ IHAVE PAID HIM A TOTAL $26,620.00 FOR THE JOB!! UPDATE 5/14/2012 ON THIS DAY I SENT AN EMAIL AGAIN TO COME FIX THE PROBLEMS.....HE RESPONDED > Before fixing all the small problems. We need to come to an agreement. The angies list comment needs to come out and the bbb case needs to be close. Concerns? Please tell us! OverallF PriceD QualityD ResponsivenessD PunctualityD ProfessionalismF"
"I have been an business owner for 26 years and an author for 5 years. I understand great customer service when I see it. This company did a fantastic job on our flooring for the entire home, bathroom walls, and installation of a 6 jet shower system. After the work was completed to our complete satisfaction, they also followed up with us a second ...more time to confirm our satisfaction. The little things this company does will simply amaze you. I used Angie's List because I am a Canadian who purchased a home in Florida that needed a lot of work. I did not know a single contractor in the area when we started our massive renovation project. I am grateful to Angie's List for not only providing the resources to find good companies but
is excellent. My wife and I are so happy we chose them. We have had a few guests visit our home and everyone comments on the amazing Tile work. If you are looking for a company that does amazing tile work look no further. This is my second review because of the follow up on the work completed. I felt a responsibility to write another review. I had never met this company prior to using Angie's List."
showed up a few minutes early . He advised he had sold granite to contractors for over 10 years so he could knowledgably speak on the subject. Additionally, he had done extensive research of the product before applying to be a representative. Each step of the process was explained along with reasons their product was superior ...more to others. The on line warranty registration was lengthy and designed to protect the company from imposters. I'm pleased with the job."