Brooksville Carpet Installers

in Brooksville, FL

Carpet Installation Reviews in Brooksville

A

Rating
The gentleman was very informative and helpful. Showed my different price ranges for me. Told me about the different types of carpets and how they wear and clean. They were very quick to install and re arranged their schedule to get us in ahead of an apartment complex.
- PAM P.
C

Rating
We chose
in Inverness, FL based upon the positive reviews we read on Angie's List.
at the Inverness store was very kind and helpful in assisting us in picking out several samples to take home and setting up an in-home measurement and estimate. While in the store, I was particularly impressed by the up-front pricing they offer. Carpet prices at
are listed in plain view and include everything (priced per square yard and including pad, carpet, installation, and even tax). This was drastically different than the other places where I had shopped around, as other stores typically were sketchy about pricing.

came to our home to measure the space and provide an estimate. His measurements were accurate and fair, and he was very helpful in assisting our decision about which carpet to order. He was not at all pushy about "up-selling" and made us feel very comfortable with our selection and the installation plan. He took a down payment of half the project cost and placed the order with the mill.

A couple weeks after placing our order, two men arrived to install our carpet. They determined two places in which they desired to alter the installation plan
had drafted. They gave us multiple reasons why it would be a good idea to change the direction of the carpet in one of the children's bedrooms. To their credit, they asked for our permission to make this change, which we approved based upon their rationale. We wish we wouldn't have allowed this deviation, as the direction of the carpet matters in terms of how visible the seam is at at the doorway where the bedroom meets the hallway (our mistake in allowing them to do this).

The second deviation from
's plan was in the transition from our kitchen to the family room. This area is easily the heaviest traffic area of our home, as one must go through this walkway to access about half of the house. The installers determined that a Z-bar would not be necessary in this area where the carpet would meet our existing tiled kitchen floor (originally in
's plan). We repeatedly asked about this important transition area and the need for the Z-bar, because this area had worn the most in our old carpet over the last 10 years; however, the installers insisted the Z-bar would be neither necessary nor helpful in alleviating any wear and tear problems at this location (contrary to what we were told during the measuring stage).

After the installation was complete, we examined the carpet at the transition from the tile floor to the carpet and found that the carpet had been cut too short and it was fraying at the
almost instantly. Additionally, an area of the carpet had been cut poorly at a seam and was coming apart.
from the store called that afternoon to check on the installation, and we told him about our concerns. He reassured us that the installers would return to fix the problems.

Because the installers appeared to be part of the problem, we requested that
(who had originally measured our space and drafted the installation plan) come and see our concerns in person.
came and looked at the concerns we had with the installation. He confirmed that a repair would be needed where the seam had been ripped and said he'd get back to us about what to do about the carpet
where it meets the tile (cut too short and no Z-bar used).

Several days passed and eventually we called the store to find out the plan to fix our carpet.
assured us that
would call within a day or two. When he didn't return the call, we called again, and again asked for
to return the call. A couple days later,
called to set up the repair. He did not know what "the plan" for the repair was, but we set up a window of possible days for the installers to return and fix any problems.
told us that
would call back to let us know what to expect for the repairs.

As the time for the repair neared, we called again to find out how they planned to fix the problem. We spoke to
, who again said either he or
would call back with more details. A specific day and time was set for the repairs to occur, but we never got a follow up call to obtain the details of how the carpet - originally cut too short - could be fixed.

The installers who came this time were different than the first two, so we felt reassured that the fix would be okay (even though we never heard back from
or
about what the repair would entail). A patch of carpet was added to fix the ripped seam and a Z-bar was installed to the transition area where the carpet meets tile. During this fix, the carpet was apparently stretched as much as possible, but the transition still looks pretty rough in many areas (i.e., gaps between tile and carpet and one place where carpet is just glued into a glob). The installers told us they had to use a significant amount of "latex" to fix the carpet at the transition and recommended that we "not touch" the area for 24 hours and then never vacuum the carpet 1-2 inches from the
to avoid problems. We put area rugs over the transition area to keep it safe for the recommended 24 hours.

It is now 2 days later and unfortunately we will need to have the installers back out again for a 3rd time (another area where the seam appears to be poor -- chunks of carpet would come out if we didn't cover it with another rug). I'm dreading making the call to them, since I feel like a total pest. We just want to have carpet that will last more than a few months for our $2000 investment.
Overall, the people at
have been friendly and have agreed to fix any problems thus far, though communication (calls returned) has been somewhat poor. The front end of this transaction went so smoothly, our only complaint is with installation. We'll update the review as soon as the next repair is complete.
Update: THANK YOU to
and the installers who have come back and ripped out the carpet that was cut too short and installed a new piece that fits perfectly to our tile
. We appreciate that
stood by their product and installation and made it right! Although it was quite a long ordeal to get this carpet installed correctly,
did the right thing in the end and made sure we were happy with the final product.
- Chadwick G.

Brooksville Carpet Installation Articles

Carpet Installation reviews in Brooksville

A

Rating
We called & left a message on a day they were closed, and received a call back the next day. Mr & Ms
Brooksville Carpet Installers Provider Name Locked
were on time for the estimate, and were able to do the repair that same week. Mr
Brooksville Carpet Installers Provider Name Locked
was on time for the repair. He did the repair in a timely manner and did exactly what he said he would, for the price quoted.
- Joseph C.
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All Carpet Installers in Brooksville, FL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A & F Construction Inc

5546 Lavender Ave
North Port, FL

A Algae Eaters

37440 Phelps Road
Zephyrhills, FL

A-1 Solutions

6804 Washington Place
Bradenton, FL

A-CHALET

2323-B State Road 580
Clearwater, FL

ABBEY CARPET & FLOOR

13120 66TH ST
Largo, FL

ACCENT CARPET & TILE

3288 Mustang Dr
Brooksville, FL

Accolade Chem Dry

5714 19th St
Zephyrhills, FL

Accurate Carpet Gallery

716 Main Street
Dunedin, FL

Ace Affordable Floors, LLC

8870 North Hines
Tampa, FL

AHERN CARPET INC

7434 SR 52
Hudson, FL

AKO Framing & Construction, Inc.

468 Waterfall Dr
Spring Hill, FL

Al Bevis Flooring

618 Auxerre Circle
Seffner, FL

Alfonsi Construction LLC

10642 Pearl Berry Loop
Land O Lakes, FL

Allstar Carpet Care, Inc

17631 Pine Knoll Dr
Dade City, Fl

Amen Flooring & Tile Inc.

8123
Port Richey, FL

American Restoration and Remodeling Inc

4044 Commercial Way
Spring Hill, FL
Brooksville Zip Codes

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