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I called Affinity first to ask if the job was still under warranty (the lady avoided answering that question completely), and then if it wasn't, how much they would charge to come out to fix the problem. Three phone calls and a ton of excuses later (including that the job/account could only be looked up by one guy), no one called me back to even start addressing the issue. We even had a friend step in and help us call three more times, just hoping to get some sort of response - nothing.
Awful customer service, and clearly not well perfomed work in the first place. I will definitely be hiring another company to fix this issue.
The our remodeling projects (garage addition, kitchen and business related projects). It was a wonderful experience for us to be able to work with one company that could help us with all of our design needs, the necessary permitting and the construction process. We enjoyed working with a trustworthy business as a remodel in your existing home can be difficult. They made it very comfortable for us at all times.
Our garage renovation was a challenging project as we had to deal with existing trees that we did not want to remove in addition to being somewhat limited by the setback rules, but the team at
Our friends can't believe how beautiful our new kitchen is and we get compliments about it all the time. Working with
If you're looking to find a local remodeling company that can take your vision and turn it into a reality, then you should definitely call
The materials are all topnotch in quality and durability and look great. The once crowded area is now open, accessible, and comfortable to be in. I am not a homemaker by nature, but
The quality of the materials and the professionalism of
I have willingly recommended her to others.
extremely knowledgeable in all aspects of design and construction. She worked with us on picking out all of the major materials, always making sure that whatever our taste was, we were directed to the best products suitable to our budget. She was accessible to us whenever we had questions or concerns, and addressed them promptly.
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