Bonita Springs Taxi Service Articles

Sample Reviews

F

Rating
Company called the evening before our early morning flight to confirm the time of the pick up. The morning of the pick up, the dispatcher called to tell us the driver would be late....was the airline going to care about that? Where was I going to find another taxi service at 4AM? We waited over 15 minutes and they driver showed up. He blamed the dispatcher. Saying he didn't know he had to pick us up until he was already late!
- Anthony M.
F

Rating
Perhaps (clearly) we should have been more skeptical at the price which was about half of the providers we had heard of (Chariots for Hire for example) but we were optimistic. After all, how hard can it be to have a big van drive a bunch of reasonable adults to a
Bonita Springs Airport Shuttle Provider Name Locked
and then back home?
Reserving the bus went without a hitch. We reserved a large bus (It was a 25 person bus, we had 16 people total). We reconfirmed the day before the trip (Saturday) and were told that all was good.
Morning of the trip came and our pickup time of 11:30 came and went, so we called the main number and told them our driver hadn't arrived. The answer we got was along the lines of "oh, he's not there yet? Let me try to track him down and call you back". By about 1145 (with our 15 friends waiting and wondering in a parking lot) we called again, this time getting a story about how the driver had totally lost track of time and that he was having personal issues, and would not be able to take us, and that the manager would be trying to find us another driver asap".
Needless to say, this was not what we were looking for. We started looking around to see if renting our own van would be a solution, and another 15 minutes passed. We called back again to check in and were told that they were sending another driver who would be here by 1230. It occurred to us a few minutes later to call and ask for the driver's contact information so we could communicate directly with him, but when we called, the guy who answered (who said he was the manager) wouldn't or couldn't give it to us and was very confused and hurt (I kid you not) that we expected him to know where his employee was. His exact words were "why do you expect ME to know where my drivers are all the time?" My reply was that since he was the manager, it seemed to me that it was his job to ensure that his buses made it to the place and time they were expected. He informed me that he was busy driving another bus right then so it was hard for him to devote time to finding us a driver. He didn't understand why this was not an acceptable answer.
We called back AGAIN when 1230 came and went with no word from them and it was clear they were still looking for a driver and didn't have one to send yet. We informed them that we didn't want to go anymore if it was going to be another 30 minutes (which would have put us 1 1/2 hours behind schedule) and he seemed genuinely surprised and said he would keep looking, but a driver never came. It goes without saying that we will never, and recommend no one else ever do business with this company. Unfortunately they seem to change names so it may be hard for people to know if they were dealing with these same idiots, so my best advice is, you get what you pay for sometimes.
- Cameron J.
F

Rating
I called
Bonita Springs Airport Shuttle Provider Name Locked
to arrange for a car to pick us up at
Bonita Springs Airport Shuttle Provider Name Locked
Airport with a prepaid fee of over $100. We were at the end of a great vacation but had about 16 hours worth of travel time. When the plane landed I called
Bonita Springs Airport Shuttle Provider Name Locked
and was told that a driver was there at an area for pick-ups. We got there but no driver…I called …was told he was there and they would call me back…after 15
minutes of no driver and no call…I called back…again told that the driver was
at the airport and would be there in a few minutes…another 15 minutes and no
driver…called and again told he would be right there…there were several more
calls with a different story each time…. When a a different driver did arrive after an hours wait…he told us
that they called him about 15 minutes earlier...In effect either they had no
idea where the oiginal driver was or they lied to us and assigned the driver to
another pick up…in either case they had us waiting for an hour. They are
the worst car/limo service I encountered and I would not use them again.

- Raymond D.
A

Rating
The provider was fabulous! The driver was waiting for my cousin, was extremely polite, helpful and welcoming, and brought her promptly and safely to our house.s
- Pamela B.
A

Rating
The provider was prompt (actually he was early). He called from our driveway to let us know that he was there, that he was early, and that we need not hurry. He took the Angie's List coupon without complaint. I will definitely use this provider again.
- Cheryl K.
F

Rating
If you happen to need a bus company please do not support or give business to
Bonita Springs Airport Shuttle Provider Name Locked
Bus Company.
They were rude and totally inconsiderate to us after 4 years of bookings with that company.
What NOT to say to paying customers? "don't bite the hand that feeds you"! This was the owner telling me this after he cancelled our bus at 8:30am for a 9:45 tour! Please, Please do not support this bus company!!!!
My wine tour was to depart Saturday morning at 9:45am. Bus service was paid -in full- in advance (required).
At 8:10am, the Maintenance person canceled the bus for our outing of mechanical problems. They had no other coach buses available. I was offered a school bus, but I told him I needed to think about it for a few minutes. He stayed on the line; I asked questions to make my decision, such as how many people would the bus hold, how soon could he get it here, etc. Then accepted the offer of the school bus for my 40 passengers. I left to go meet my bus passengers.
15 minutes later - at 8:45 - he calls me back and left a message that he has canceled the bus service.
I called him back to ask why, and he said I was rude to him. He did not have a driver for the school bus. Gave me the name of the owner and would have him call me. He did call and I put him on speaker phone - both my husband and daughter listened to his comments. Basically he said I was lying - he believed his mechanic who said I would not take the School bus offered and was rude to him. Which was not the case, since I had 40 people waiting for a bus and did not want to cancel my event.
Took a while for them to mail me a full refund - but I got it. Too bad they don't follow their own cancellation policy:
If you cancel the bus service on the day of the event, you owe them an additional amount equal to 100% of the fee.
- Linda W.
A

Rating
Bonita Springs Airport Shuttle Provider Name Locked
is the most reliable taxi service I've used anywhere. I called him a couple weeks before my departure date and arranged the pickup for
Bonita Springs Airport Shuttle Provider Name Locked
9. On the morning of departure, he called shortly before 7am to let me know he was within a few minutes of my location.
Bonita Springs Airport Shuttle Provider Name Locked
is very personable, but also very professional and a safe driver. I arrived at the airport in plenty of time to clear security and board my flight. He must have taken a very efficient routing, because the fare was only $65 (plus tip, of course). I had used
Bonita Springs Airport Shuttle Provider Name Locked
before to/from the Union Station, but this was our first time to the airport. I would definitely call him again whenever I need dependable taxi service.
- GARY E S.
A

Rating
I made the reservation a few days before we travelled. We requested pick up at 4:00 PM -- when the driver, Mo, was not there at 4:10 I phoned
Bonita Springs Airport Shuttle Provider Name Locked
and just about that time the driver showed up. It turned out he was down the street! He had one digit off the address. This was not a big deal as we had plenty of time. But as we were on the way,
Bonita Springs Airport Shuttle Provider Name Locked
phoned me to be sure everything was okay and then insisted on charging us only half the cost for the outgoing trip -- very nice! We returned a week later, on time but it was nearly midnight.
Bonita Springs Airport Shuttle Provider Name Locked
texted me to confirm our arrival, and then Mo phoned when we arrived to be sure we were okay. We met up with Mo easily and had a relaxing drive home from the airport, no hassles! Definitely recommend these guys -- very clean SUV, great service, no hassles.
- Maggie G.
A

Rating
I reserved a day in advance, got a very prompt response, prices were fair compared to other quotes. Based on reviews, I chose them. Very professional and courteous drivers. Would definitely use them again.
- Christine M.
C

Rating
It was easy to make reservations online. Since it was multiple families going, I called about making two stops to make it more convenient for us. The key fact is that making the second stop was literally on the way back to the highway from my house. The driver was going to pass my friends' house. Knowing this to be the case, I called to ask about a second stop. The woman that I talked to informed me that it would be an extra charge to make a second stop. I told her that the driver would pass the second house on his way back to the highway, stop or no stop. She repeated that the policy was to charge for the second stop. I get that. But when your mind set is that a
Bonita Springs Airport Shuttle Provider Name Locked
is a
Bonita Springs Airport Shuttle Provider Name Locked
, common sense is thrown out. Does it make sense to up charge in this situation? I was already paying more for an private van. What's the point of paying more for exclusive service if you don't get exclusive service? I wouldn't run my company that way. That is a very company centric policy, not a customer centric one. Despite that, they picked us up at my house (I had to go get the other couple myself one block away) on time and got us to the airport promptly. I gave them and F for responsiveness because I don't think they responded to my situation in a customer friendly way. Not sure I'd use them again.
- Jeff B.
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All Airport Shuttle in Bonita Springs, FL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Academy Taxi and Airport Transportation

621 Cape Coral Pkwy E.
Cape Coral, FL

Ace Transportation Service

3280 bermuda Isle Cir # 518
Naples, FL

Affordable Home Watch Services

281 20th Ave NE
Naples, Fl

Airport Shuttle

1613 Santa Barbara Blvd.
Cape Coral, FL

Airport Shuttle $50.00

2820 White Blvd
Naples, FL

Alligator Service LLC

3941 Tamiami Trail
Punta Gorda, FL

American Comfort Limousines

4084 Arnold Avenue
Naples, FL

Animal Sitters LLC

PO Box 07276
Fort Myers, FL

BLUE MARLIN TRANSPORTATION

13150 Bonita Beach Rd SE
Bonita Springs, FL

Bonita Bee Airport Express

8841 W Terry St
Bonita Springs, FL

BONITA CITY CAR SVC

10915 BONITA BEACH RD
Bonita Springs, FL

Claudette Toney

Cape Coral, FL

Crown Taxi

2485 Linwood Ave
Naples, FL

DannyBoys Transportation

3748 richard road
North Fort Myers, FL

Dogs Gone Happy

Off Tamiami Trail
Port Charlotte, FL

DORIS LIMOUSINE

23280 ABELINE AVE
Port Charlotte, FL

Fasteddys Transport Services

25713 Old Gaslight Drive
Bonita Springs, FL

FLORIDA AIRPORT TRANSPORTATION

27499 RIVERVIEW CENTER BLVD
Bonita Springs, FL

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