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C
"I contacted Frontier. The service rep. did make an adjustment to my bill until they can supply me with a faster internet service. They basically said it will be" sometime before this happens. Some days it works better than others.

-Sue M.

D
"I moved on 12/12/2014 from St. Albans, WV to Hurricane, WV. I asked Frontier a week or so in advance if high speed Internet access was available in my new location." I was using Frontier with no problems in St. Albans. They assured me it was, and that I could use my existing equipment in the new location. I placed the order. The installation person was on-time, but seemed a little reluctant to proceed given the distance of my house from an access point for the Internet service. He did install the Internet and the phone service, after replacing my modem, saying it was faulty. It worked fine in my old house. The phone service was installed, and never gave me a bit of trouble. The Internet however, was trouble from day one. When the tech left he said that there was a problem in the main office, and since it was a Friday afternoon he could not get it corrected until Monday. I was receiving half the signal I should have been. By Monday the problem was corrected, but then soon afterwards the Internet began dropping out intermittently. By Christmas Eve it was completely gone. I reported the problem a couple of days after Christmas, and was given a date that a tech could come before the first of the year. I was then informed however, that the appointment needed to be changed until after the first of the year. I gave up and arranged to have Internet service and phone provided by another company. In my opinion, they should have told me that there would be issues with my service due to my location. Then I could have been spared all the hassle of having them to do the installation, then finding another company with better capabilities.

-David B.

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Local Articles in Boca Raton

Internet service

With 82 percent of American adults using the Internet, and the number bound to rise, having a reliable connection at home is more important than ever. Follow the tips below to help pick an Internet service provider (ISP).

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Internet Service

Whether you're on one social media network or several, it's important to protect your privacy. Check out these tips for social media security.

The optimal Wi-Fi speed for your home depends on your Internet usage and number of connected devices. (Photo by Eldon Lindsay)
Computer Repair & Services, Internet Service

Has shopping for wireless Internet left you confused? Two computer repair and service experts explain which download speed you need in your home.

Illustration by William V. Cigliano
Internet Service, Phone Service - Cellular, TV Service - Cable, Phone Service - Landline, TV Service - Satellite

Internet, TV and phone services are some of the most complained about categories on Angie's List, but experts say patience and persistence pay off when dealing with telecommunications providers.

Marty Koch and her son, Brian, use a PlayStation3 instead of cable to connect to streaming TV shows and movies on Netflix and Hulu Plus. (Photo by Chris Caldwell)
TV Service - Cable, TV Service - Satellite, Internet Service

More consumers are cutting the cord for cable TV services and switching to streaming movies and TV shows from the Internet and content services like Netflix and Hulu. One group estimates that as many as 3.56 million Americans will make the switch in 2012 alone.

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Internet Service reviews in Boca Raton

D

Rating
First, they are more expensive than any of the other AFN internet providers. Exact same internet, but cheaper from all three of the other suppliers. Four to five dollars per month difference really starts to add up over time—especially when it is the exact same internet service.
Secondly, they list 24/7 support on their web site, but it just doesn't happen.

Once, I purchased a new modem late friday. They turned off my old modem, but forgot to start the new modem. By the time I realized what they had done, they were closed.
I tried email. I tried calling. No response. Never. Not even after they opened the following week. I finally called them about noon on Monday since they weren't getting back to me. I even said something about it only to get the impression that they don't check the Support phone calls or emails other than occasionally (as in not for days).
This was just one of several similar experiences.
Just two months ago they said they were sending someone out to my residence to check my service. No one ever showed up.
Also, checking the speed of the service, I never have had the full speed they advertise. Two months ago I purchased a new modem from them which was supposed to help. While it is less likely to drop the connection, the speed still isn't what they advertise.
I then upgraded to a faster service. The service is $11 more per month. I only had the faster service for less than 1/4th of the month (7 of 31 days) that first month. So, you would think the additional charge would be a little less than 1/4th of the additional $11. No, they charged an extra $10.38. I complained. They adjusted the charges, but still overcharged.
Bought a new house last month. I went with a different AFN provider, not AshlandHomeNet.
Same internet service. $5.00 per month less.


- Jim M.
D

Rating
I just got my first bill from them. There is a charge for xfinity voice for home phone, which I did not have and did not need because I already have a landline with another phone company. I called them regarding this issue and spoke with a representative on the phone. She told me it is part of what I get charged for for having xfinity internet. I advised her I have two separate charges and asked her if she would be taking off the charge for the phone and she said no because it was part of the internet charge, which is not true. The problem is still unresolved.

The technician who installed the system showed up an hour late and he was on the cell phone about 90% of the time. It took him two hours to complete the installation and when I finally told him he was taking too long as I had other appointments and he then finished in five minutes. The customer service representative on the phone was very unprofessional and unhelpful, and furthermore lied to me saying that the charge is "just how it is" with the charge for both phone and internet.
- Reza B.
C

Rating
The most hopeless technical organization imaginable. Nothing is done right the first time, nobody takes responsibility, there is no turn over for a new technician so every support person comes in without any knowledge of what happen previously. We recently moved, upgraded the service from
Boca Raton Internet Service Providers Provider Name Locked
internet to internet and TV cable. Nothing went right.
Under no circumstances allow them to schedule "contractors". The contractors are little more than cable stringers and have no knowledge of the internal operations and checks within TWC. Twice, once for internet service, once for TV cable service the contractor failed to complete registration of the equipment. The contractors seem to have little understanding or capability to test functionality and completeness of their job. They might be "saving" TWC money, but they are doing it by taking your time as a customer.
Their internal processes leave much to be desired. Registering a new cable modem? don't bother with the "online" process, you might as well call directly because that's where you will end up.
Availability? Accountability? Those concepts are unknown to TWC. Consider for a few minutes how much you will pay over a year.


- wei L.
F

Rating
We have had Century Link internet, bundled with our land line, for more than 5 years. We are paying about $35 per month for the internet service according to our bill. Over the last 2 months, we have experienced constant "drops" in our internet service, with different computers, where the internet simply goes dead. Today, I called in because the service has been dropping all day. After waiting more than 1/2 hour on hold, their computer told me there is nothing wrong with my internet service. I talked to a technical support technician who told me the same thing.
What is clear is that Century Link does not have the line and amplifier capacity to service our neighborhood, where the average home is 2500 square feet and each house probably 2 or 3 computers.
So tomorrow I am going to start looking for another internet service, where we are not tied into a 1 or 2 year contract which we can't drop if the service is as terrible as Century Link.
- Alan S.
F

Rating
After repeated calls to repair the system we decided to change our service from
Boca Raton Internet Service Providers Provider Name Locked
to AT&T. We filed for the change on January 13, and were assured that paperwork had been filed with
Boca Raton Internet Service Providers Provider Name Locked
for the change of service on January 14th, 2015. We were informed that a change of service might take as much as 10 business days.
When AT&T came out to install our new service on 24 January we were told that
Boca Raton Internet Service Providers Provider Name Locked
was holding our phone numbers hostage until at least February 6th.
Boca Raton Internet Service Providers Provider Name Locked
has been stalling this entire time in order to have another billing cycle to bill us for. This is terrible business practice from a company that has failed to adequately repair problems with their installation of equipment at our home.
All we want is our money back from the extended billing cycle enforced upone us by
Boca Raton Internet Service Providers Provider Name Locked
and the immediate release of our phone numbers, which is common industry practice.
- JAY CONRAD P.
F

Rating
could not be worse was told security equipment would cost 900 total 300 a month for three months , never had a correct bill last month they asked for 1400 this onth 700 i complained to corporate office and would not pay these last flawed bills RESULT JUST GUESS YOU COULD NOT MAKE IT WORSE,I WAS JUST TURNED OFF AFTER BEEING TOLD NEVER WOULD HAPPEN, LOOKING FOR NEW PROVIDER NOW I JMAKE MY LIVING AS A FINANCIAL ADVISOR WORK ON NET, I AM SURE THEY WILL REFUND MY LOST INCOME FROM SHUTTING OFF NET TODAY HAHAHA
- Robert W.
D

Rating
Everyone I've spoken with here has been polite, and seemingly wanting to help, but... they have not been able to deliver what they are selling yet. After Numerous calls routed to their call center at Cablelynx and having a company tech out 3 times they have not been able to get the internet right and deliver the service I ordered and paid for. Prior to ordering the service I was told by both
Boca Raton Internet Service Providers Provider Name Locked
and Cablelynx that what they call their high speed turbo (up to 50 mbps) was available at my address. I spoke with many, many people at both
Boca Raton Internet Service Providers Provider Name Locked
City Hospital and Northeastern State University about internet providers in
Boca Raton Internet Service Providers Provider Name Locked
prior to deciding what service to install. Despite many unflattering reviews, based on
Boca Raton Internet Service Providers Provider Name Locked
/ Cablelynx's advertisements, the services featured on their website, and what they told me over the phone, I ordered their service. I Ordered and paid (by check at time of install) for the most expensive package they have at ($139 per month) for advertised speed up to 50 mbps. I'm Lucky if im getting 2- 3. Many times less than 1. I'm even having trouble with
Boca Raton Internet Service Providers Provider Name Locked
email, much less web browsing. Forget about trying to access services like Netflix, it just hangs and hangs on this ISP's service. Numerous calls to their service center. I've recieved several reasons for why I'm having problems like they didn't have my order correct, I had not ordered their fastest service, that I had ordeed their enhanced package, not the turbo, ... That for some unexplained reason my modem had been set at residential speed level, etc... Again, I'm paying over $130/mo just for internet, and getting somewhere between 0.8 and 3 mbps. That's using Speedtest and numerous servers including their own sppedtest.ark.cablelynx.com. Last tech who came out yesterday admittted he was not getting much better from the connection and modem they installed. That's not even up to the advertised speed of their lowest priced ($59/mo) package. At 2 - 3 mbps I'm getting less than 20% of what I am paying for. Blamed it on the bandwidth. Couldn't do anything about it. His solution to the problem was to drop me down to their lowest price package, even though I was not getting anywhere near that speed either, and credit my account. Waiting to see how quickly that cedit happens. I was told they are in the process of upgrading infrastructure and that things should be better in another month or so. I'm assuming I'm dealing with professionals who understand the importance of providing service annd value to their loyal customers. I'm also assuming the people running this businss know they cant advertise something they cant deliver, and collect money from people under these circumstances. Perhaps the Oklahoma Corporation Commission, state utility regulators, and the FCC can explain this better than I can. I would like to be here again, in another month or so, and provide a glowing review of this company and their servce. Presently, I'm sitting tight, along with many friends and interested third party observers, waiting for them to deliver on my now adjusted, credited, slower, lower-tier internet service package, and hopefully, something closer to that 50 mbps they advertise for
Boca Raton Internet Service Providers Provider Name Locked
, in the very near future.
- RICHARD C.
A

Rating
The above amount included WIFI services for a year and installation. Just about everyone in our area outside city limits use their service. It is the best we have had in the nine years we have lived here.
- Sharron S.

All Internet Service Providers in Boca Raton, FL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

4compuservice

PO Box 268442
Fort Lauderdale

AAA Computer Design Inc

240 Croton Ave
Lantana

AAAV, Inc

777 South Flagler Drive
West Palm Beach

ABC Home & Business Solutions

3758 SW 152nd Path
Miami

ABC IT Solutions

1776 N Pine Island Rd
Fort Lauderdale

Absolute Internet Marketing LLC.

3401 North Federal highway #219
Boca Raton

Accelerated Technologies

312 Old Dixie Hwy
Jupiter

Alexander Technical Resources

1263 Glenwood Ave SE

Almighty Web Designs

301 Yamato Road
Boca Raton

Amazon Business Services

41325 clear water way

ANR Partners LLC

9905 Baywinds Dr Suite 2103
West Palm Beach

AP Marketing & Design

1994 E. Sunrise Blvd.
Fort Lauderdale

Ascent Web Designs

PO Box 8686
Delray Beach

AT&T

7770 SEMINOLE DR
Loxahatchee

AT&T INTERNET SERVICES

117 S STATE RD 7
Wellington

BBEX Marketing

5550 Glades Rd
Boca Raton

Best Practice Institute

410 Evernia Street
West Palm Beach

Blue Heron FL Group

3785 NW 82nd Av.
Doral

Boca Web Studio

6865 Bridlewood Ct
Boca Raton

Bolden Networks

124 Wakulla Springs Way
West Palm Beach

Brilliant Technology Solutions

500 Via Lugano Cir Apt 203
Boynton Beach

Clear Value Deals

1865 Palm Cove Blvd
Delray Beach

CMB Network Support

9139 Boulevard 26

Comcast

1786 Florida 882
West Palm Beach

Comcast Boca Raton

1300 NW 2nd Ave
Boca Raton

Comcast Boca Raton

9407 Glades Road Boca Raton, FL
Boca Raton

Comcast Boca Raton

9407 Glades Road Boca Raton, FL
Boca Raton

Comcast Boynton Beach

901 S Federal Hwy
Boynton Beach

Comcast Delray Beach

52 W Atlantic Ave
Delray Beach

Comcast Delray Beach

7424 North Oriole Boulevard, Delray Beach, FL
Delray Beach

Comcast Lake Worth

7394 Lake Worth Road
Lake Worth

Comcast West Palm Beach

519 Clematis St
West Palm Beach

CommercePundit.com

1625 Lakes Pkwy.

Computer Orange

92 S. Federal Highway
Boca Raton

Creative Layout

7492 Courtyard Run E
Boca Raton

Creative Layout

7492 Courtyard Run E
Boca Raton

Cuban Cigars Best

2240 NW 19th St
Boca Raton

Cuban Cigars Best

2240 NW 19th St
Orlando

Design By Nur

1034 SE Linn St

Dirfly

9887 Glades Road
Boca Raton

ForbenMedia

7401 Summerhill Road

Genesis Computing LLC

We come to you
Delray Beach

Get Wired Productions Inc.

9511 Boca Gardens Cir S
Boca Raton

Greencastle Web Design

676 Shannon Drive N

Handy James LLC

4516 SW 12th Ct
Deerfield Beach

Home Entertainment Solutions, Inc.

2855 NW 112 Avenue, Suite 8
Doral

Homemade Design

41 Monument Ave

Image House Consulting

5380 NW 55 Blvd, #307
Coconut Creek

Internet Web Designers, Inc.

433 Plaza Real
Boca Raton

ISSGLOBAL

2201 N. CORPORATEBLVD
Boca Raton

IZTech Systems, LLC

894 Camino Gardens Ln.
Boca Raton

JBI Telecom

301 Yamato Road Suite 1240
Boca Raton

Jill Coon Inc

12037 70th Pl N
West Palm Beach

Key Computer Solutions

PO Box 2536
Jupiter

Knight Automated Electronics

2610 Old Okeechobee Road
West Palm Beach

Kowerk Executive Suites

801 Northpoint Pkwy
West Palm Beach

Little Apple Co

50 Riverglen Drive

Local Insite Media & Publications

PO Box 1466
Boynton Beach

Local Management

23116B Sandalfoot Plaza Drive
Boca Raton

Local SEO Matters

9745 Arbor Oaks Lane
Boca Raton

MANNING CONTROL TECHNOLOGIES INC.

400 nw 2nd ave
Boca Raton

Marser Consulting

1809 N Palmway
Lake Worth

Matt's Computer Services

12926 157th St N
Jupiter

Mercedes-Benz of Delray

1001 Linton Blvd
Delray Beach

MJ Network Solutions

5261 SW 9th St.
Fort Lauderdale

Modern Web Studios

1067 N Main St

Mustang Enterprises LLC

1007 Riverwood Lane
Jupiter

My IT Guy

4780 Dairy Road
Melbourne

natureskiss

Loxahatchee

Nerdcorps

8653 Via Reale
Boca Raton

NETWORK RESCUE INC

127 NW 13th St
Boca Raton

New Media Target

2946 Fontana Place
West Palm Beach

No-competition.biz

5100 Arbor Glen Cir
Lake Worth

Off The Map SEO

55 SW 2ND AVE
Boca Raton

On-Demand Business & Marketing Solutions

1580 Sawgrass Corporate Parkway
Sunrise

Onsite Tech Services

1401 Woodcrest Rd W
West Palm Beach

orentech

101 NE 3rd Ave
Fort Lauderdale

Original Digital

601 Heritage Drive
Jupiter

PCmedixUSA Solutions Inc

3151 Clint Moor Rd
Boca Raton

PCPC Support

Nationwide Support Center

Performance Media Placement

23172 Plaza Pointe

Petrone Technology Group Inc.

13873 Wellington
Wellington

Phalanx Media Group, LLC

14983 Draft Horse

PJ Industries

123 N Congress Avenue #318
Boynton Beach

Proxy1media

232 NE Wavecrest Way
Boca Raton

Ryan Roy

Boca Raton

Safeipvoice.com

257 Cypress Point Drive
Palm Beach Gardens

Salamanca Systems

540 Executive Center Dr
West Palm Beach

Secured Communications Inc

3249 SE Quay St
Port Saint Lucie

SEO Architech

7750 Okeechobee Blvd
West Palm Beach

SEOjus

Delray Beach

seoreviewercompany

8794 Boynton Beach Blvd Suite 213 ,33472
Boynton Beach

Shockley Marketing

14108 Aster Ave
Wellington

Skilled Telecommunications, Inc.

5301 Hawkes Bluff Ave
Davie

Smart Ideas by Joe Shipley

2147 W Isthmus Loop

Sound Xcetera Inc

4170 NW 106th Avenue
Pompano Beach

Square D Marketing

9401 Chapman Oak Ct
Palm Beach Gardens

Super Web Geeks

2800 N Federal Hwy Ste 600
Boca Raton

T MOBILE

12920 SE 38th St

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

TECHNOLIVING

11924 W Forest Hill Blvd.
Wellington

Techsystems unl.

4877 Hawkwood Dr
Boynton Beach

teXium

931 Village Blvd
West Palm Beach

The Computer Xperts

21198 Hamlin Drive
Boca Raton

The Right Way to Write

30 East Georgia Street

The Shade and Shutter Factory

224 Datura St Ste 914
West Palm Beach

The Television Guy

5410 NW 107 ave
Miami

Think Big Websites

12102 Park Dr.
Fort Lauderdale

TownTarget.com

1 South Ocean Boulevard
Boca Raton

Trobaz Internet Solutions

8927 Hypoluxo Road, #128
Lake Worth

TVCR

1975 SANSBURYS WAY
West Palm Beach

ummhumm | creative studio

414 West Branch Street
Lake Worth

VERIZON WIRELESS

Boca Raton

VERIZON WIRELESS

5030 CHAMPION BLVD
Boca Raton

Verizon Wireless Premium Retailer/ Tower Wireless

8788 Boynton Beach Blvd
Boynton Beach

Virtual Web Developers

13661 Persimmon Blvd
West Palm Beach

Webb Design

PO Box 690661

WebManna

151 Horseshoe Valley Dr

Wescomm Technologies Inc.

15091 Champaign Rd

WRPBiTV

3900 Woodlake Blvd
Lake Worth

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

Your Computer Shrink

12 Brighton A
Boca Raton

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