Boca Grande Carpet Installation Articles

Sample Reviews

A

Rating
They were professional the entire way through the process. I let them know of a budget upfront and they were the only company that was able to give me everything that I needed in my requested budget. They were extremely fast in setting up my appointment and always notified me beforehand of exactly what they would be doing. They went way above and beyond to make sure that I was satisfied, and they even came in on a Sunday morning to make sure that my house was ready. I will absolutely go back with them.
- John L.
B

Rating
Boca Grande Carpet Installers Provider Name Locked
arrived in a snow storm to measure the floor for an estimate. I expected the appointment to be cancelled due to the weather but he showed-up. The estimate arrived in a timely manner and the workers showed-up on time. The only problem was the communication between
Boca Grande Carpet Installers Provider Name Locked
and the bathroom contractor. I left messages over the phone for
Boca Grande Carpet Installers Provider Name Locked
and was never called back. I finally emailed them and got a response. The work was beautifully done and I'm very happy with the job. Just wish my phone calls would have been promptly returned. I've dealt with
Boca Grande Carpet Installers Provider Name Locked
for over 20 years, carpet, laminate flooring, and tile - all beautifully done.
- B J M.
A

Rating
Showed up on time, even a few minutes early. Made quick work of the job, 3 workers, all very experienced and appear to know what needed to be done. It helped to be prepared, in that I moved most all items from upstairs where carpet was going in downstairs the day before and a few large dresser type items I moved into 1 room, then they helped me transfer them to another room they put down new carpet in that room. Was very pleased with the work, still happy...I picked them because I had a good word of mouth recommendation from 2 neighbors, 1 of which had the same type of work down a few weeks prior.
All workers were polite, no foul words flying around, no chew, smoking or butt cracks showing. Work was completed in about 7 hours. They vacuumed after install, got all closet doors on hinges with floor guides, installed transition strips to bathrooms where needed. I will recommend them if another neighbor asked me.


- Gordon B.
C

Rating
The floors are beautiful. I absolutely love them. The experience was pretty awful. I expected it to be dusty and messy. What I didn't expect was my home to be treated like a construction site. I expected customer service and common courtesy.
Here is a summary:
1. Very little communication: I paid a deposit of $10,000 and was told that I needed to paint the quarter round and someone would call me to schedule delivery. I was also told someone would call me to schedule delivery of the wood. The delivery of the quarter round was scheduled. I was sound asleep one morning when the wood arrived. No call. To add to the fun while the crew unloaded another individual walked me around my home and pointed out things I needed to do. "Here you come look at this, you need to unpack this and put it all away before Monday." My sales person told me they would arrive on day 1 around 9 am to get started. They arrived about 8:15 am.
2. Oops we forgot to protect your stuff. On day 1 they used plastic and tape to cover my kitchen appliances and cabinets. Then they began moving furniture and carrying stuff out. I left briefly to avoid the dust and pounding. When I returned they had begun tearing out ceramic tile and hadn't covered ANY of the furniture. Every stick of furniture was covered in layers of dust and dirt. My flat panel tv WAS covered. The bookshelves were not covered and were full of books and pictures, etc. I was told earlier that they would be covered and I wouldn't need to empty them because they were built ins.
3. Communication again: I was home for most of the installation, I worked in the master bedroom upstairs and left for short periods of time. The only interaction I had the entire time of the installation with
Boca Grande Carpet Installers Provider Name Locked
was with the main installer who didn't speak a tremendous amount of english. Communication was very challenging. I was told my sales person stopped by a number of times but I never saw him and I was there. He also made NO effort to communicate with me during the install either. He later told me he was aware that they failed to cover my furniture but to do anything at the time would have just looked like he was trying to cover it up so he left it alone and decided to not contact me.
4. Oops we didn't follow instructions: The installation wasn't finished to the specification around the fireplace so the crew had to come back. Again, they just showed up. No call, just walked right in. I work at home I guess that means my time has no value since I was here.
5. The mess: It took 2 cleaning people 2, 8 hour days to wipe down all the furniture, bookshelves, picture frames, etc.
Boca Grande Carpet Installers Provider Name Locked
did reimburse me the cost of the cleaning people but I had to hire them. The best they would have been able to do was 5 days after the installation. I have a slip covered sofa in one room and upholstered furniture in another. I also have leather chairs that were blanketed in dirt. The dark brown leather club chair looked grey. The slipcovers were easily washed and the upholstered furniture had to be vacuumed extensively. I expected to clean the walls and the stair railings, etc. but plastic tarps go a long way when used correctly (or at all).
6. Careless damage: During the installation wires to my alarm system were cut. ADT had to install a new wireless system for the areas they damaged. It took them awhile to figure out what the installers had done and what they needed to do to correct it. Their appointments were delayed a week to 10 days and it took 3 different appointments to get the system finally repaired and working.
7. Free drinks: I had a case of water bottles sitting on a shelf in my garage. Each day at the end of the day I walked around and picked up all the half empty water bottles from my house. They drank the entire case. A case is only $5 at
Boca Grande Carpet Installers Provider Name Locked
's club but it makes me wonder if they ate the crackers from the pantry too.
8. Pay up: It took WEEKS for ADT to figure out what they did to my alarm system. Probably more of an ADT problem than an
Boca Grande Carpet Installers Provider Name Locked
one but I had to pay for the repairs and with held the final payment until it was finished. This is where their communication became stellar! I received letters, emails and phone calls (10 times more communication when it came time to collect than when they installed) asking for the balance due. They knew I was holding the payment to deduct the final bill from ADT. I finally just paid them to stop the calls. They didn't care one bit about anything more than
Boca Grande Carpet Installers Provider Name Locked
that check. My home to them was just another job which is why when I do installation of the tile in the master bath and new hardwoods at the top of the stairs I will use just another installer. So sad too because the floors are simply beautiful.
- Jody M.
B

Rating
The initial sales person would not breakdown cost of product and labor. This means when they claim to complete one room get another free the product is free but not the labor for the second room. When asked about labor cost the sales person would not give a definite price quote. I was told they subcontract labor however their installers are the best paid in the trade.
In reality the installers were Hispanic men who worked hard but paid poorly. The cost for the second free room (supposedly the free one) had inflated labor costs that the workers never received.
Empire could only be contacted through an 800 telephone number. You never knew who was managing your job locally. You were forced to use a contact person in another state. Next time I will use someone locally with whom I can maintain a personal relationship and who has a vested interest in pleasing the customer.
Boca Grande Carpet Installers Provider Name Locked

Boca Grande Carpet Installers Provider Name Locked
, Texas
- Richard L.
D

Rating
We have used
Boca Grande Carpet Installers Provider Name Locked
in the past (4 years ago) to install carpet in our new home, on main and top floor. The carpet installation was reasonably priced. The only issue was the visible seam in all the places where carpet pieces had to be butt-joined, especially in our Master bedroom. But, overall good work.
We wanted to go with him once again for the basement carpeting. He stopped by our house with a few samples and we picked one just to get an idea about the total cost. After receiving the estimates from him in an email, we wanted to finalize and schedule the service, but using another carpet to fit our budget.
We tried to contact him multiple times over the phone, through email and using Angie's list messaging, but he has not responded. This does not seem professional.
- Deepak S.
A

Rating
It went much smoother than I imagined. Sure, it was a few days of inconvenience. One issue was that I have a "kitchen garage" in the corner which was part of the upper cabinet. In order to remove the
Boca Grande Carpet Installers Provider Name Locked
countertop, that cabinet and the one next to it had to be removed. I was very concerned but they had a carpenter come out and remove it without any damage to either cabinet. After the new countertops were installed, the cabinets were put back in.
My kitchen is now awesome! I am so happy I decided to go with
Boca Grande Carpet Installers Provider Name Locked
. The are extremely helpful and knowledgeable.

- carol S.
A

Rating
The workers were attentive to detail and did extra things like nailing boards up on the wall that were missing or coming loose.
- Scott M.
A

Rating
A co-worker recommended
Boca Grande Carpet Installers Provider Name Locked
. He came out with samples and took a measurement. I was shopping around but he got me a quote for a better price than what I was expecting. I told
Boca Grande Carpet Installers Provider Name Locked
on a Saturday that I'd like him to the basement carpet. He scheduled it for Monday. His installers were very professional and very thorough. My wife was amazed at the way they worked. I was really impressed when I got to the house after work. I loved what they had done. I'm definitely going to hire
Boca Grande Carpet Installers Provider Name Locked
for my upstairs carpet as well.
- Todd U.
A

Rating
Everything went very well. We love our new floors. The process was easy thanks to
Boca Grande Carpet Installers Provider Name Locked
's help. The installation was also very quick. The installers were experienced and made the whole process very easy. We had all of our main areas done, but the disruption was minimal.
- Paul P.
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All Carpet Installers in Boca Grande, FL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1800REMODEL

5850 West Third St.
Los Angeles, CA

A & F Construction Inc

5546 Lavender Ave
North Port, FL

A1 CARPET CLEANING SERVICES INC

PO BOX 111965
Naples, FL

Abbey Carpet & Floor

13250 Tamiami Trl N
Naples, FL

ABBEY CARPET & FLOOR AT PATRICIA'S

4524 SE 16TH PLACE
Cape Coral, FL

Affordable Flooring & Kitchens LLC

2700 Immakolee Rd
Naples, FL

Apex Wood Floors Inc.

6499 SW 39th St
Miami, FL

AROCHO BRO'S FLOORING

13428 Bristol Parkway
North Fort Myers, FL

Arratta Designs

4790 Cleveland Ave
Ft Myers, FL

Azar Gallery Fine Rugs

28500 Bonita Crossings Blvd
Bonita Springs, FL

Baileys Floors,Co

5760 Youngquist Rd
Fort Myers, FL

Bendele Abbey Carpet & Floor

11998 S CLEVELAND AVE
Fort Myers, FL

Bolcor Commercial Flooring

4651 SE 11th Pl.
Cape Coral, FL

Bonita Springs Floor Covering

3431 Bonita Beach Rd
Bonita Springs, FL

BRITT'S CARPET OUTLET

1327 NE Pine Island Rd
Cape Coral, FL

BRITT'S CARPET OUTLET

14510 S TAMIAMI TRL
Fort Myers, FL

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

Captain Steamer

1216 SE 9th Terrace
Cape Coral, FL

CARLSON'S FLOORING AMERICA

2517 SANTA BARBARA BLVD
Cape Coral, FL

CARLSON'S FLOORING AMERICA

11721 Metro Pkwy
Fort Myers, FL

Carpet Concepts

919 Country Club Blvd.
Cape Coral, FL

CARPET STOP

10025 SW Levsky Ave
Arcadia, FL

Castle Rock Flooring

613 SE 22nd Ter
Cape Coral, FL

CHEETAH FLOORING OUTLET

923 TAMIAMI TRL S
Nokomis, FL

CHRISTYS CARPET AND TILE CLEANERS

2810 SW EMBERS TERR
Cape Coral, FL

Color Tile CarpetsPlus

3036 Tamiami Trail
Port Charlotte, FL

COLOR TILE/CARPET LAND

13871 N CLEVELAND AVE
North Fort Myers, FL

Color Your Carpet

128 West Gardenia Dr
Orange City, FL

Color Your Carpet

9733 Elaine Rd.
Jacksonville, FL

Cook Homes, Inc.

125 NW 27th Pl
Cape Coral, FL

CORNERSTONE WHOLESALE FLOORING

551 Owen Ave N #1
Lehigh Acres, FL

Decorating Den INTERIORS

10748 Fieldfair Drive
Naples, FL

DESIGNERS CHOICE UNLIMITED

17373 BRADDOCK RD
Fort Myers, FL

Direct Flooring

1850 Pine Island Rd NE
Cape Coral, FL

DirectBuy of Fort Myers

14241 Jetport Loop W.
Fort Myers, FL

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

DLG General Construction LLC

7566 Garibaldi Ct
Naples, FL

DUN-RITE CARPET AND TILE CLEANING

3403 IDLEWILD ST
Port Charlotte, FL

Elegant Flooring & Renovations LLC.

2746 Winona Dr.
North Fort Myers, FL

Elite Services And Repair

8720 Alico Road
Fort Myers, FL

Floor Mart

307 NE 2nd Pl
Cape Coral, FL

Floorcoverings & More Inc.

1110 N. E. Pine Island rd.
Cape Coral, FL

Friendly Floors

3785 Tamiami Tr
Port Charlotte, FL

Fusion Pro Cleaning, Inc.

13650 Fiddlsticks Blvd.
Fort Myers, FL

Future Floorz

1921 Crestview Way
Naples, FL

GOLD COAST CARPET CARE

400 SE 9TH PL
Cape Coral, FL

GPS Flooring Inc

1040 Collier Center Way#28
Naples, FL

Gulf Water Homes Inc

9776 Bob White In
Bonita Springs, FL

H2O 911 Restoration

13850 Treeline Ave S
Fort Myers, FL

Hadinger Flooring

6401 N. Airport Pulling Rd.
Naples, FL

HAYKO Fine Rugs and Tapestries

9-20 35th Ave
Long Island City, NY

Highrise Specialties

P.O. Box 9372
Naples, FL

Jason's Flooring

5231 Cedarbend Dr apt 1
Fort Myers, FL

JOE SHAMULUAS CO

3120 Winkler Ave Unit 12
Fort Myers, FL

Joe Shamuluas Co.

3120 Winkler Ave. Extention
Fort Myers, FL

Keith Cheshire Floorcovering Inc

1902 Florrie Ct
North Fort Myers, FL

KLARE'S CARPET INC

16266 SAN CARLOS BLVD
Fort Myers, FL

Manasota Flooring Inc

4551 N Washington Blvd
Sarasota, FL

MANATEE TILE & MARBLE INC

4110 ENTERPRISE AVE
Naples, FL

Marbella Design Center

24181 S Tamiami Tr
Bonita Springs, FL

Marco Island Floor Covering

1711 San Marco Rd
Marco Island, FL

Naples Custom Remodeling Inc.

5210 Birmingham Drive
Naples, FL

NAPLES FLOOR COVERINGS

52 10TH ST S
Naples, FL

NAPLES FLOORING GALLERY

771 AIRPORT PULLING RD
Naples, FL

NEW IMAGE HOMES LLC

PO BOX 789
Lehigh Acres, FL

Odyssey Homes Inc

10530 Circle Pine Rd
North Fort Myers, FL

Omega contracting&consulting

23367 olde meadowbrook
Bonita Springs, Fl

OxyDry

1242 SW Pine Island Rd.
Cape Coral, Fl

OxyDry

13650 Fiddlesticks Blvd. #220
Fort Myers, FL

OxyDry

303 Elida Street
Port Charlotte, Fl

Perception Building

1031 19th ST SW
Naples, FL

pocchi construction inc.

12855 Collier Blvd
Naples, FL

ProFloors, Inc.

3060 Tamiami Trail
Naples, FL

R&S Floor Covering

2710 SW 24th Ave
Cape Coral, FL

Riteway Insurance Repair Svc

2144 Johnson St
Hollywood, FL

RJO Construction And Flooring

4420 Middlebrooke
Orlando, FL

Ron Nation

115 Dogwood St
Daleville, AL

Ronald Boulais Inc. Floor Covering Specialist

6195 Rock Island Rd
Ft. Lauderdale, FL

Roy's Flooring & Decor (Kim-E Roy, LLC-DBA)

275 Boca Grande Blvd
Punta Gorda, FL

SCI Of Lee, Inc.

1154 SE 32Nd St
Cape Coral, FL

SERVPRO

1685 target ct #22
Fort Myers, FL

SETTERQUIST FLOORING

670 Goodlette Rd
Naples, FL

Setterquist Flooring North Naples

9853 Tamiami Trail N
Naples, FL

Southcoast Painting Inc.

1736 NW 9th Place
Cape Coral, Fl

Spire Property Maintenance and Services, LLC

27059 Cougar Place
Punta Gorda, FL

Stanley Steemer International Inc

2401 Crystal Dr
Fort Myers, FL

Stevens Contracting LLC

2231 Bendway Dr
Port Charlotte, FL

Summers Flooring LLC

21301 S Tamiami Tr Ste 320 PMB 135
Estero, FL

Suncoast Carpet Binding

327 Kindred Blvd
Port Charlotte, FL

The Floor Meisters

6281 Naples Blvd
Naples, FL

The Masters Touch Floor-covering, Inc.

18516 Lamb Ave
Port Charlotte, FL

Tile and Carpet World Inc

4820 Tamiami Trail
Port Charlotte, FL

Tropic Floors Inc

1202 NE Pine Island Rd
Cape Coral, FL

Wayne Wiles Floor Coverings Inc

16240 S. Tamiami Trl.
Fort Myers, FL

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