Atlantic Beach Internet Service Providers

in Atlantic Beach, FL

89
Internet Service Providers are
in Atlantic Beach

9
Internet Service Providers in Atlantic Beach
are top rated

D
Rated by
ROB W.
"I use
as my internet provider. On approximately October 1 I received a letter from
informing me that they upgraded my service and in" order to take advantage of this I would need to upgrade my modem. I was given two choices, either lease a new modem from
or purchase a new one myself. I was provided with a link to modems that were compatable with my service. I chose to purchase my own modem and bought one that was on their list. After installing the new modem I attempted to activate the modem on line through my account on the
website. It was at this point that things got extremely ugly. After logging on to my account and following the instructions to activate the modem I got a message that I couldn't activate the modem due to "retail blocking" and I was referred to a chat site or 1-800 number. I first attempted to resolve the situation via the chat site. After 10 minutes or so of "chatting" with a representative, I was told that they couldn't resolve my problem and that I would have to resort to the 1-800 number. After calling the 1-800 number, and waiting on hold for 30 minutes, I had to talk with three different individuals. Each individual required me to provide my 16-character account number. This process took 90 minutes. I actually had to plug in my cell phone to ensure that I wouldn't
power while waiting for someone. Finally we were able to achieve activation of the new modem. To add insult to injury, I just received my
bill, and found that they charted me $39.95 for a "technician visit" and $60.00 for a "3 product install". Also, I recently checked out my local
service center (
, Georgia) in an attempt to return my old modem. When I got there early on a Saturday afternoon, it looked like the Department of Motor Vehicles! There were at least 75 unhappy people in a serpentine line waiting for help. If you're a
customer and need "service", be wary. Be very wary.
F
Rated by
Lloyd G.
"My recent experience with
is one of the worst customer service experiences I’ve EVER had. The problem started just days after activating my service." I started noticing that at times the internet speed was fine, at other times is was slow as molasses. It honestly was so slow it reminded me of the days when we connected by dial-up. Soon after that started happening my interconnect just started dropping all together for long periods of time – five minutes here, 15 minutes there, etc. Then a few days later, while researching important information on the internet, my ENTIRE
/Exfinity platform (Phone, TV, and internet) went off line from 9 pm to somewhere around 5 am. So next day I called
to complain and they offered to give refund me $5 to for the time my services were out and they agreed to increase my internet speed, saying that the increase should make things run fastest and stop the internet connect from dropping. They also said I can arrange to have tech support come out to look at the issues. So next day I get home from work and try to call tech support. I called and waited and waited and waited for someone to take my call. Almost 45 minutes later I was still holding and got so frustrated I just hung up. Meanwhile, I hear from my basement tenant that the television picture is breaking up. Unbelievable! So I decided that I’ve had enough and that I was going to cancel my service and go back to Verizon. So I call to cancel and they put me on with
in the Retention Department. I told
that I would like to cancel my services effective October 13 --- five days from today’s date (October 8th). NEWS FLASH TO
:
is not someone you want in the Retention Department!!! He started off the conversation being extremely nice, but as soon as he determined that I was not buying his pitch to stay with
, his attitude flipped IMMEDIATLEY, and for the rest of the call he was condescending and attitudinal, not to mention he continually talked over me. Worst of all, I discovered when I got off the phone with him that good old condescending and attitudinal
went ahead and shut my phone and internet down – five days before I requested it be terminated. It appears he was even more attitudinal than I thought he was. Just awful…awful customer service! Next I call
back immediately to get my service turned on, and I get a woman named Telisa, a shining light in a sea of maybe the worst customer service I’ve ever encountered. She was not able to get my phone turned back on, but was able to turn on the television. In short, she was WONDERFUL. So I now have Television again but no telephone service. NEVER WILL I SIGN UP WITH
AGAIN!!!
B
Rated by
Carville W.
"The conversion was suggested by the
technician to resolve issues we were having with the landline phone. The technician arranged for the conversion and set" up the installation appointment. The install was doneat the appointed time and we have not had any problems.

Local Articles in Atlantic Beach

Internet service

With 82 percent of American adults using the Internet, and the number bound to rise, having a reliable connection at home is more important than ever. Follow the tips below to help pick an Internet service provider (ISP).

social media privacy tips
Internet Service

Whether you're on one social media network or several, it's important to protect your privacy. Check out these tips for social media security.

The optimal Wi-Fi speed for your home depends on your Internet usage and number of connected devices. (Photo by Eldon Lindsay)
Computer Repair & Services, Internet Service

Has shopping for wireless Internet left you confused? Two computer repair and service experts explain which download speed you need in your home.

Illustration by William V. Cigliano
Internet Service, Phone Service - Cellular, TV Service - Cable, Phone Service - Landline, TV Service - Satellite

Internet, TV and phone services are some of the most complained about categories on Angie's List, but experts say patience and persistence pay off when dealing with telecommunications providers.

Marty Koch and her son, Brian, use a PlayStation3 instead of cable to connect to streaming TV shows and movies on Netflix and Hulu Plus. (Photo by Chris Caldwell)
TV Service - Cable, TV Service - Satellite, Internet Service

More consumers are cutting the cord for cable TV services and switching to streaming movies and TV shows from the Internet and content services like Netflix and Hulu. One group estimates that as many as 3.56 million Americans will make the switch in 2012 alone.

Angie's Answers

?
?
?
?
?
?

Internet Service reviews in Atlantic Beach

F

Rating
Over ten visits in two years, On Demand still doesn't work. Whole house DVR, a pay service, never worked properly. Replaced all boxes twice, new style remotes work (optimistically) 50% of the time. I spent a year's vacation time waiting for TWC technicians to fix our problem. It's the wiring. It's the cable boxes (two? three? times?). It's the whole house DVR. It's the wiring again. It's the backbone and there are too many cable users for the existent wiring.
I've taken more of a financial hit from the time off to accommodate TWC technicians than I paid for cable. None of this was an issue when Insight was our cable company. All problems started the week TWC took over.
- Rebecca K.
F

Rating
I would like Angies list to help resolve this and put this company in the penalty box so that other customers can be made aware of these practices.
- STEVEN & CYNDI G.
C

Rating
I have only internet from
Atlantic Beach Internet Service Providers Provider Name Locked
and upgraded my service, my monthly bill is $54.
Atlantic Beach Internet Service Providers Provider Name Locked
charged me $30 to send two technicians to connect my modem and flip a switch. The technicians were 10 hours late.
I scheduled my appointment with
Atlantic Beach Internet Service Providers Provider Name Locked
for the day I closed and moved in. Closing was at 9 am. Movers were to arrive at 11:00 am.
Atlantic Beach Internet Service Providers Provider Name Locked
was scheduled to arrive between 1 and 2 p.m. They did not arrive until after 11 p.m. I was given the option to reschedule but that seemed like a poor risk.
I felt sorry for the technicians. I know they had been at work for well over 12 hours. I know that they probably were not paid well for their services. Once they arrived they did a good job. Of course, I think it could have all been done remotely.
What the technicians and
Atlantic Beach Internet Service Providers Provider Name Locked
failed to tell me was that wherever I had my modem switched on I would be chained to that location unless I pay an additional $64.00 fee to have the technicians return to my home and throw the switch again.
I have 5 cable outlets in my home. The $64 fee is to turn on 1 more outlet. If I want them all turned on in the hopes of avoiding more surprises and additional fees that will be $24.99 per outlet.
My internet connection is fine, the customer service is very poor- excepting the professional woman who broke the bad news to me about the fee to flip a switch.
When you have cable installed make sure all your outlets are activated so when you want to rearrange you will not have to pay an outrageous and unnecessary fee.
- Kathy L.
C

Rating
Customer assistance was no very smart, explained my request twice to one, 3 times to another, and from a third was given the wrong information. ANDthey jacked up their price, penalizing me for wanting only internet, no other service. Highly irritating.
- Amy H.
F

Rating
Overall, the fact that
Atlantic Beach Internet Service Providers Provider Name Locked
is the only company that provides the highest Internet service has created terrible service. Service goes down constantly, for no apparent reason, and it's been like this for years. This provider has a monopoly on Internet speed and has been a constant source of frustration.
- Karen L.
A

Rating
I have been pleased with the service, the few times that I contacted them in 2 years. The person I spoke with the last time handled my quickly and was helpful. He was not as friendly as others at spoke tobut his job well,
- CHRISTINE B.
C

Rating
It seems like jumping on the bandwagon to be critical of one of the large cable companies at this point, but an honest review is an honest review and I've written plenty of good ones when warranted.
We had utilized
Atlantic Beach Internet Service Providers Provider Name Locked
for over 10 years despite being dissatisfied for quite some time. Finally overcame the laziness, fear of change, or whatever and dropped them earlier this year for a satellite provider. We were unhappy with the continually escalating prices and the annual process of returning DVRs/Receivers because they just stop working.
Needless to say, I was blown away when I saw the improvement in hardware, DVR storage space, offerings, services, functionality, etc. that satellite provided and we made the switch earlier this year and never looked back. The straw that broke the camel's back was that we had a cable strung across our lawn when it was replaced in Nov 2013. Finally called the week before our pool was to be put in and said it HAD to be done in the next week as we would have heavy equipment rolling through that area for the next 3 to 4 months. Naturally it didn't happen so I called and asked for a manager and told them they had 24 hours to come bury the cable I would switch to DirecTV.
They didn't come.
I'm so glad now that they didn't.
Having said all of that, we haven't had any issues with our internet service, which they still provide. Just hope we never have a problem as I don't look forward to the service if/when I ever have to call them...
- Mark E.

All Internet Service Providers in Atlantic Beach, FL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

5 Star Geeks

4899 Belfort Rd
Jacksonville

904-GET-TVDR

2615 Dancer Ct
Jacksonville Beach

AAA Computer Design Inc

240 Croton Ave
Lantana

Affordable-CellPhone.com

2465 US Highway 1 South, STE 36
Saint Augustine

Alexander Technical Resources

1263 Glenwood Ave SE

ALF Network Marketing

8880 Old Kings Rd. S.

Amazon Business Services

41325 clear water way

Andy's Web Tools

646 N Riverside Dr
New Smyrna Beach

AnoLogix

11111-70 San Jose Blvd #287
Jacksonville

AT&T - Saint Johns

450 SR 13 N
Saint Johns

Best Practice Institute

410 Evernia Street
West Palm Beach

bluraytec.com

4315 windergate dr

BoomClient

PO Box 54361
Jacksonville

Boost Rank SEO

4503 Irvington Ave

Carina Labs

1551 1st Street South
Jacksonville

CMB Network Support

9139 Boulevard 26

Comcast Jacksonville

3800 Crown Point Road
Jacksonville

Comcast Jacksonville

9951 Atlantic Boulevard
Jacksonville

Comcast Jacksonville

4600 Touchton Rd E #2500
Jacksonville

Comcast Jacksonville

5555 Cassidy Road
Jacksonville

Comcast Jacksonville

1500-1598 Main St N
Jacksonville

Comcast Jacksonville

5748 Mining Ter Jacksonville, FL
Jacksonville

Comcast Jacksonville

519 N Newnan St
Jacksonville

Comcast Jacksonville

345 Water St
Jacksonville

Comcast Jacksonville

200-298 E State St
Jacksonville

Comcast Orange park

2174 Town Center Boulevard
Fleming Island

Comcast Orange Park

600-698 Florida 224
Orange Park

Comcast Orange Park

2174 Town Center Boulevard
Fleming Island

Comcast Saint Augustine

98 St George St
Saint Augustine

Comcast Saint Johns

1790 State Road 13
Saint Johns

Comcast St Augustine

Comcast St Augustine
Saint Augustine

CommercePundit.com

1625 Lakes Pkwy.

CPR Computers

4255 U.S. HW1 South
Saint Augustine

DiscoverTec

4887 Belfort Rd Ste 400
Jacksonville

Dish Network Palm Bay

2807 Palm Bay Rd NE
Palm Bay

DSL Jacksonville

Jacksonville

Duo Business Services

4160 Fawngrove Rd
Jacksonville

EK3 Enterprises, LLC

5006 Key Lime Dr Unit 301
Jacksonville

ENACCS Communications LLC

2034 Medinah Ln
Green Cove Springs

Envy Mobile Solutions LLC.

Mobile We come to you!
Jacksonville

Fincel Design

Jacksonville Beach

First Coast Seniors

303 b anastasia blvd pmb 165
Saint Augustine

ForbenMedia

7401 Summerhill Road

G 2 COMPUTER SALES & SVC

2737 EDGEWOOD AVE W
Jacksonville

Greencastle Web Design

676 Shannon Drive N

HexKeyIT

8735 Como Lake Dr
Jacksonville

Homemade Design

41 Monument Ave

In-Source Office Solutions

165 Southpark Blvd
Saint Augustine

Information Age Technology LLC

1943 A1a S
Saint Augustine

Inventory Source

60 Ocean Blvd., Suite 9 Atlantic Beach, Fl 32233

Jacksonville Web Design Services

4600 Touchton Road E, Building 100
Jacksonville

Jacksonville Website Design

6034 Chester Ave Ste 206b
Jacksonville

JAX Computers

221 N. Hogan Street
Jacksonville

Jax PC Drs

10083 Hawks Hollow rd

Launch A Cloud

Jacksonville

Mattress Firm

11105 San Jose Blvd
Jacksonville

Miller Creative Group

8725 Youngerman Court
Jacksonville

My IT Guy

4780 Dairy Road
Melbourne

PCPC Support

Nationwide Support Center

Performance Media Placement

23172 Plaza Pointe

RevLocal

4651 Salisbury Rd
Jacksonville

River City Web Solutions

1523-12 Chaffee Rd #242
Jacksonville

SeoServices4SmallBusiness

4651 Salisbury Road South
Jacksonville

SeoServices4SmallBusiness

4651 Salisbury Road South Suite # 4010
Jacksonville

T MOBILE

12920 SE 38th St

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

Tech Gurus

1285 Camelia Street
Atlantic Beach

Technology Industries

436 S. Nova Rd.
Ormond Beach

The Best of Jacksonville Magazine

P.O. Box 34363
Jacksonville

THE CREXENT BUSINESS CENTERS

4651 Salisbury Rd
Jacksonville

The Right Way to Write

30 East Georgia Street

Time Warner Cable Jacksonville

200-298 E State St
Jacksonville

Time Warner Jacksonville

21 E Adams St
Jacksonville

Virtually Attentive

9838 Old Baymeadows Road- Ste 305

Web Design Company | Excede Design

9380 103rd Street, Lot 57
Jacksonville

Webb Design

PO Box 690661

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

Shop Local Internet Service Services in Atlantic Beach, FL

Join Angie's List to get the best local reviews in Atlantic Beach.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a High Speed Internet Service
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money