Atlantic Beach Internet Service Articles

Sample Reviews

A

Rating
All reception problems and computer internet were corrected/improved and service much improved over all.
Both techs were very knowledgeable and professional in dealing with me and the problems.
- Ann Marie G.
F

Rating
Based on my experience, this organization is completely incompetant. Complained of intermittent service outages, the sent a tech who replaced the modem. Still had problem so they sent another tech who replaced the modem again. Still not working. Sent a 3rd tech, apparently this one was an actual
Atlantic Beach Internet Service Providers Provider Name Locked
tech (not a subcontractor) who said the two previous modems were not the right model. Mind you, this is 3 times now that we had to fight our way through the
Atlantic Beach Internet Service Providers Provider Name Locked
voice menu system to get a person on the line – each call taking between ½ to one hour. So finally the service is working and out of the blue, I get a cable tv box delivered to my house (we only subscribe to internet service). Call in again to find out why and turns out someone from
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just signed us up for cable tv service without our permission (isn’t that illegal?). So they say they are sending me a return box and it never comes, and so then I’m paying for cable service I
Atlantic Beach Internet Service Providers Provider Name Locked
’t want and I cant return the box because they wont send a tech or a return box. Finally I got that cleared up and, as a reward for my pain and suffering, they offer me free "blast" high speed service for 3 months. I ask what happens after 3 months and was told it will drop off automatically. 3 months later and guess what - I am now paying for blast which I did not ask for. Couple months later and the modem is now out again and we are in week two of trying to get a tech out here and they keep missing appointments and never reschedule or call back. I contacted the MN Attorney General’s office and they said I should contact my legislator. I really want good inernet service but am out of options. A monopoly shouldn't be allowed to operate like this.
- Clifford F.
A

Rating
These guys are THE BEST! They were here when they said that they would be here, our receiver was up and running in no time at all, our internet is WAY FASTER than our previous service provider,
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Service is owned locally and not by a service located in Ephrata,
Atlantic Beach Internet Service Providers Provider Name Locked
Service billing is easy, PLUS some lucky customers get a bonus through a drawing each month. When we did experience disruption due to an electrical storm,
Atlantic Beach Internet Service Providers Provider Name Locked
Service was here rapidly to make sure that we re-connected effortlessly and flawlessly.
We would use
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Service even if it was twice what we pay now!
- Marshall T.
A

Rating
It went very well. The only criticism that I have about the whole experience is that the air cards had to stop working before we were told they were not the correct ones. When they changed over it would have been nice if they had proactively contacted the people who had air cards that hooked up to DVR and let them know they would need replacing. Since this had to be done by a technician we could have scheduled an appointment to get it done. Since I am sure they have information on who is renting what, it seems like it would be easy enough to look up all the air card users and give them a call. No sorry or credit was offered either
- Carol V.
F

Rating
I had been with
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for 8 years. The last few months, the service has been intermittent. When I call, they blame my computer but my work computer has the same problem. Then the service would re-establish on both computers at the same time....tells me it's their problem. So, I decided to upgrade to fioptics. have a letter that service would start at 9-4-2014 after 8 pm. Called @ 8:30 pm - no service - they said wait - called back later - they said not activated - wait. Called twice on Friday - no help - i'd get these off shore people that you couldn't understand. Finally on Sat, called and asked for a supervisor. Woman who helped me said they had never contacted dispatch to start service. Said I'd have service on Monday (9-8-14). Monday afternoon - no service - called @ 6:30 - same drill - wait till 8 pm. After 8PM - it could be anytime tonight...just wait. Finally around 10 pm, I called and the bozo on the phone said - well you may have a faulty modem. You'll need to take it to a
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store....Yea right...
Anyway, I visited Verizon this morning. Within 10 minutes, they had this mobile modem set up for me. Guess what - 1/2 THE PRICE OF THE
Atlantic Beach Internet Service Providers Provider Name Locked
SERVICE.
Anyway, I came home; set it up on both my work and home computers and it was off and running within 30 minutes.
No phone calls - no off shore accents with please repeat over and over....
THIS WAS THE WORST CUSTOMER SERVICE EXPERIENCE I EVER HAD. AND JUST THINK I WAS AN 8 YEAR CUSTOMER. THEY WILL NOT STAY IN BUSINESS LIKE THIS. VERIZON NEEDS TO ADVERTISE THEIR $20 A MONTH MODEM. I WOULD HAVE SWITCHED YEARS AGO IF I'D KNOW I COULD HAVE GOOD OR BETTER SERVICE FOR 1/2 THE PRICE.
- Rhonda S.
D

Rating
I was finally given correct information to receive sound but it isn't permanent. At least 60% of the time I have to go through hoops to fix the problem. I have not moved or changed any wiring between the cable connection or between my TV and peripherals. It's very annoying and I am very seriously considering cutting the cord with them.
- Donna K.
B

Rating
Ok, I like that they actually, especially recently, started to paying more attention to keeping their customers happy(er). I received a courtesy call to review my service and ended up switching to a better and cheaper service, I've been using old package and had no idea that its OLD and I can get better for less. Sounds too good to be true, well it kinda of is too good.
The switch wasn't smooth at all. I like
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, been their customer for many years, I like how they have improved and their Internet Speed in our area is still the best. But their customer support and service "road" wasn't always so "nice and paved". Their customer support unfortunately still desires to be better even though service itself much improved that's why i am still sticking to them.
The below is my 'story':
One bright and shiny day few months ago I received email from
Atlantic Beach Internet Service Providers Provider Name Locked
that made me happy. They were increasing my Internet Speed free of charge to up to 100MB down from 30 which was 3 times jump, or so called "Performance Internet" package. I was HAPPY! Thank you,
Atlantic Beach Internet Service Providers Provider Name Locked
! I wish I knew what would happen soon after. It was during the time when Game of Thrones season was still on and my wife and I were enjoying watching the show for free. Then one night it just suddenly stopped being free. I went to the internet that same night and tried to verify if I can access it online. Website told me that I need a subscription, I said OK, and then it said - everything appears to be in order. Hey fun! We were able to watch GoT eposiode that night for free again on TV. No call was made to
Atlantic Beach Internet Service Providers Provider Name Locked
that night.
Then next time episode aired we couldn't watch it again, said subscription is required. Ok I finally decided to call
Atlantic Beach Internet Service Providers Provider Name Locked
. Long story short they've added 10$ promotion to account and said that we could use this for a year. FUN! Game of Thrones and actually the whole HBO on Demand was free now.
Then shortly after a few days or so, my Internet speed drops back to 30Mb/sec. What? Must be mistake... Let me call
Atlantic Beach Internet Service Providers Provider Name Locked
. This is when the roller coaster begun. Let me tell you, when
Atlantic Beach Internet Service Providers Provider Name Locked
gets something right and straight its golden, it works for years. But to get it solid and straight you may need to get through the h*** of fiery lakes and smoldering pipes of customer support MULTIPLE times!
So soon after Internet Speed drop
Atlantic Beach Internet Service Providers Provider Name Locked
calls me with a courtesy call to review my account since "I've been such a loyal customer for many years (ComcastTM)". Long story short I find out that I was never supposed to have such good Internet Service, it must have been a mistake... "or was it?" that's why account was reverted back to basic package most likely. First we
Atlantic Beach Internet Service Providers Provider Name Locked
on Demand (must have been a trial that we had no idea it is a trial? then we get email for internet speed increase, then it drops and
Atlantic Beach Internet Service Providers Provider Name Locked
calls few days after? That's too many coincidences.
So I talked with the lady for a while and she actually explained that I am using old package which is more expensive so she can switch us to triple play. Well great, I can disconnect from Vounage (they were great!) save some money on overall bill from
Atlantic Beach Internet Service Providers Provider Name Locked
and then lady assured us that our Internet will be performance package and all will be golden... Right... After the switch speed fell back to a regular up to 30 down again and I've had to call multiple times back until they finally managed to transfer my phone number from Vonage. When I called back angry last time it ended up that phone number transfer was not registered correctly etc etc etc. I could probably write a book about
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support.
But they are not the only company. As more layers you have in a lettuce of your customer support as more internal miscommunication and dumbcrackery company will have. Its same with Microsoft and any other company that outsources their customer support personnel across the
Atlantic Beach Internet Service Providers Provider Name Locked
. So yeah. I love
Atlantic Beach Internet Service Providers Provider Name Locked
for a good improved service but I also hate them for messed up customer service. And its just sounds stupid when these guys and
Atlantic Beach Internet Service Providers Provider Name Locked
that talk with you every single one of them assure you that everything will be resolved during the call and you will be the most happy customer. The butt kissing is simply ridiculous. One thing politeness and professionalism and another putting way too much butter on your bread to the point where it starts to melt and drip over so to speak.
As many times I've had to do some major change to my service it was ALWAYS some kind of a problem and if I wasn't persistent enough it would just keep hanging and nobody would ever fix it for me. I've always had to call back multiple times until I hammered that nail into the ground and things were DONE.
So, hope you enjoyed my story.
Atlantic Beach Internet Service Providers Provider Name Locked
has great Internet Service and Cable quality is great too especially HD channels. But customer support layered lettuce mess if just a nightmare to get through and unless you are persistent and keep calling and annoying them you'll sit and wonder "What the heck is going on"...
Best wishes,
Atlantic Beach Internet Service Providers Provider Name Locked
.
- Andrejs S.
B

Rating
I needed to cancel my TV service and keep my Internet service. The sales
Atlantic Beach Internet Service Providers Provider Name Locked
helped me promptly and took care of my request. He did not attempt to sell me anything or persuade me to keep the TV service. Other than the cost of the services, as I have no other options at my current location, I am pleased with the products.
- Edward T.
A

Rating
I talked online to contact us , it went very well No one could confirm what my bill would be since it doesn't go out till the 13th, but I could figure out the credit to my current bill would only be $9.00
- Linda W.
A

Rating
The technician, after trying several scenarios to get the move to play, told us that he was not able to do so at that particular time, however, he said he was pretty sure that the head office could fix the issue on Monday. We did try to play the movie on Monday evening (it worked!!!) and shortly after we finished watching the movie, the tech called to inform us that the problem had been resolved. I thanked him for his follow up of the situation and his return call and informed him that we found out that the problem had been fixed since we had just watched the movie that we had been trying to see.
- Mary D.
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All Internet Service Providers in Atlantic Beach, FL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1866HELPTECH.com

1912 Dandridge Dr
Columbus, OH

5 Star Geeks

4899 Belfort Rd
Jacksonville, FL

904-GET-TVDR

2615 Dancer Ct
Jacksonville Beach, FL

AAA Computer Design Inc

240 Croton Ave
Lantana, FL

Affordable-CellPhone.com

2465 US Highway 1 South, STE 36
Saint Augustine, FL

Alexander Technical Resources

1263 Glenwood Ave SE
Atlanta, GA

ALF Network Marketing

8880 Old Kings Rd. S.
Jacksonville, Fl

Amazon Business Services

41325 clear water way
Austin, TX

Andy's Web Tools

646 N Riverside Dr
New Smyrna Beach, FL

AnoLogix

11111-70 San Jose Blvd #287
Jacksonville, FL

AT&T - Saint Johns

450 SR 13 N
Saint Johns, FL

Bella Computer, Inc.

Jacksonville, FL

Best Practice Institute

PO Box 31267
Palm Beach Gardens, FL

bluraytec.com

4315 windergate dr
Jacksonvlle, fl

BoomClient

PO Box 54361
Jacksonville, FL

Boost Rank SEO

4503 Irvington Ave
Jacksonville, Fl

Carina Labs

1551 1st Street South
Jacksonville, FL

Chicago B2B Services

Hanover Park, IL

CMB Network Support

9139 Boulevard 26
North Richland Hills, TX

Comcast Jacksonville

3800 Crown Point Road
Jacksonville, FL

Comcast Jacksonville

5555 Cassidy Road
Jacksonville, FL

Comcast Jacksonville

9951 Atlantic Boulevard
Jacksonville, FL

Comcast Jacksonville

4600 Touchton Rd E #2500
Jacksonville, FL

Comcast Jacksonville

1500-1598 Main St N
Jacksonville, FL

Comcast Jacksonville

5748 Mining Ter Jacksonville, FL
Jacksonville, FL

Comcast Jacksonville

519 N Newnan St
Jacksonville, FL

Comcast Jacksonville

345 Water St
Jacksonville, FL

Comcast Jacksonville

200-298 E State St
Jacksonville, FL

Comcast Orange park

2174 Town Center Boulevard
Fleming Island, FL

Comcast Orange Park

600-698 Florida 224
Orange Park, FL

Comcast Orange Park

2174 Town Center Boulevard
Fleming Island, FL

Comcast Saint Augustine

98 St George St
Saint Augustine, FL

Comcast Saint Johns

1790 State Road 13
Saint Johns, FL

Comcast St Augustine

Comcast St Augustine
Saint Augustine, FL

CommercePundit.com

1625 Lakes Pkwy.
Lawrenceville, GA

DiscoverTec

4899 Belfort Road
Jacksonville, FL

Dish Network Authorized Retailer

1710 Fortview Rd
Austin, TX

Dish Network Palm Bay

2807 Palm Bay Rd NE
Palm Bay, FL

DSL Jacksonville

Jacksonville, FL

Duo Business Services

4160 Fawngrove Rd
Jacksonville, FL

Dynamic Results SEO (Search Engine Optimization)

5634 Auburn Road
Jacksonville, FL

EK3 Enterprises, LLC

5006 Key Lime Dr Unit 301
Jacksonville, FL

ENACCS Communications LLC

2034 Medinah Ln
Green Cove Springs, FL

Envy Mobile Solutions LLC.

Mobile We come to you!
Jacksonville, FL

Fincel Design

Jacksonville Beach, FL

First Coast Seniors

303 b anastasia blvd pmb 165
Saint Augustine, FL

ForbenMedia

7401 Summerhill Road
Boston, GA

G 2 COMPUTER SALES & SVC

2737 EDGEWOOD AVE W
Jacksonville, FL

Greencastle Web Design

676 Shannon Drive N
Greencastle, PA

HexKeyIT

8735 Como Lake Dr
Jacksonville, FL

Homemade Design

41 Monument Ave
Boston, MA

In-Source Office Solutions

165 Southpark Blvd
Saint Augustine, FL

Information Age Technology LLC

1943 A1a S
Saint Augustine, FL

Inventory Source

60 Ocean Blvd., Suite 9 Atlantic Beach, Fl 32233
Atlantic Beach, fl

Jacksonville Web Design Services

4600 Touchton Road E, Building 100
Jacksonville, FL

Jacksonville Website Design

6034 Chester Ave Ste 206b
Jacksonville, FL

JAX Computers

221 N. Hogan Street
Jacksonville, FL

Jax Florida Internet Marketing, SEO & Hosting

5615 OBrien Lane
Jacksonville, FL

Jax PC Drs

10083 Hawks Hollow rd
Jacksonville, Fl

Justice and Associates LLC

6655 W Sahara Ave
Las Vegas, NV

Launch A Cloud

Jacksonville, FL

Mattress Firm

11105 San Jose Blvd
Jacksonville, FL

Miller Creative Group

8725 Youngerman Court
Jacksonville, FL

My IT Guy

4780 Dairy Road
Melbourne, FL

Performance Media Placement

23172 Plaza Pointe
Laguna Hills, CA

RevLocal

4651 Salisbury Rd
Jacksonville, FL

River City Web Solutions

1523-12 Chaffee Rd #242
Jacksonville, FL

SeoServices4SmallBusiness

4651 Salisbury Road South
Jacksonville, FL

SeoServices4SmallBusiness

4651 Salisbury Road South Suite # 4010
Jacksonville, FL

T MOBILE

12920 SE 38th St
Bellevue, WA

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11
Mt. Laurel, NJ

Tech Gurus

1285 Camelia Street
Atlantic Beach, FL

Technology Industries

436 S. Nova Rd.
Ormond Beach, FL

The Best of Jacksonville Magazine

P.O. Box 34363
Jacksonville, FL

THE CREXENT BUSINESS CENTERS

4651 Salisbury Rd
Jacksonville, FL

The PDM Group LLC

4727 East Bell Road
Phoenix, AZ

The Right Way to Write

30 East Georgia Street
Indianapolis, IN

Time Warner Cable Jacksonville

200-298 E State St
Jacksonville, FL

Time Warner Jacksonville

21 E Adams St
Jacksonville, FL

Virtually Attentive

9838 Old Baymeadows Road- Ste 305
Jacksonville, Fl

Web Design Company | Excede Design

9380 103rd Street, Lot 57
Jacksonville, FL

Webb Design

PO Box 690661
Tulsa, OK

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive
Rockville, MD

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