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Top Rated Internet Service Providers

5

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Over 2,722 reviews for
Atlantic Beach Internet Service Providers from people just like you.

C
"The actual wireless service is good. Customer service can be quite lacking in people skills and manners. I have been with them 5 years, and most of the CSRs are" rude and short with you, never admitting a wrong, especially and a few others whom I don't remember. Some are very good however. , a supervisor, is very good and shines out above her coworkers, so ask for her if needed.

-Ashley B.

D
" (aka RWSI) is plagued by poor management, poor internet delivery, poor customer service. I've had continuous problems getting them" to provide dependable internet quality to allow my VOIP to function dependably. Much of the time, I have to rely on my cell phone. Recently, RWSI upgraded their firmware and dumped internet service to their entire customer base ( 2015). Customers were unable to call or email RWSI to complain or ask for service. RWSI performed an equipment upgrade (October 2015) and again dumped their entire customer base with no internet service. Again, it was impossible to call or email for help. Some service was restored in 30 hours, other customers were without service for about a week. RWSI simply has no backup in case of equipment or software failure, has no method to notify customers prior to upgrades, and technical support takes weeks to schedule an appointment.

-David B.

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Internet Provider reviews in Atlantic Beach

F

Rating
I waited all the rest of the day but no service was ever activated. Contacted customer support without any positive result. Was promised call backs multiple times by 6 different agents over 6 days and never once received one. 6 days later I am still without internet service, and still being told "tomorrow" . It is ...More totally abysmal that a company can act this way and still be in service. I asked for a manager's contact information multiple times and was told that that information can't be given out. So there is no accountability whatsoever and customer service can tell you whatever they want. I can't in good conscience not let others know how appallingly poor the service is and how frustrating their customer care is.

- susan C.
F

Rating
Service was fine until I moved. I returned all the equipment in the box they provided. 6 WEEKS later, they told me they didn't get a receiver back. It was too late to disprove this allegation, but they debited my credit card for the $133.
I got an explanation from several people they didn't notify me of the allegedly missing ...More receiver for 6 weeks because that's how their billing cycle works. Obviously, their focus is their system, not their customers.
- michael M.
F

Rating
After going into the website to get bundle pricing I ended up having to call. I was hoping this would be a process that could just be handled on line. When I called the number supplied on line they said I needed to call another #. When I called that # I was transferred yet again - It seems like it should ...More be an easy process to get a price quote considering it is a potential sale. When I finally spoke to the person I needed to, or thought I needed to, she could barely speak English. After about 20-25 minutes of me having to repeat myself I finally said I had to go and asked that she call me back. I did get a call back, but she had absolutely no idea what was going on. She continued to tell me that high speed internet was $29.95, but I wanted to include cable as well. I finally had to say "you have no idea what I am trying to tell you and I decided to take my business elsewhere". I've had trouble with this company in the past as well. On two different occasions I had to show my receipt showing I returned my modem because they claimed I never returned it. I should have known to not even try to do business with this company again. I called Midcontinent and got excellent customer service, by someone who could actually speak English. They are already scheduled to come out tomorrow for installation.
- GLENDA N.
F

Rating
Horrible customer service. This used to be a better cable company, but not anymore.
Problems:
1. On hold for extended periods of time.
2. once you get through they hang up on you.
3. unable to troubleshoot even issues.
4. can't understand CS reps due to very heavy accents.
5. repairs ...More are not made in a timely manner or made at all
has obviously made changes, probably to cut costs, that result in horrible customer service. How is losing customers cost effective?
- Maia D.
D

Rating
We subscribed to ATT in March 2015 and since then we have never had a solid internet connection. We have the best Internet package available. When we signed up we were promised that by then end of the summer they would upgrade this area. They have not. Numerous neighbors have the same issues. Every time I ask ATT their customer ...More support says they don't know or how we can find out from more info. We have had numerous service calls and nothing has worked nor have they stated they would resolve the issue. I have had Microsoft address the issue and they told us we have intermedit internet. As an ATT service tech told us even with the grade of Internet available in this area I should be able to do Microsoft updates and check emails etc. This I cannot do. It took a week just to do updates and I'll get a group of emails at once that are days old. We would like them to resolve the issue and have a single point of contact instead of dealing with a different person every time.
- Joshua N.
N

Rating
we've been very impressed with their work. They always come back with a positive attitude. They always meet the challenge and they do it in a timely manner.
- William R.
F

Rating
I lived in Knightdale NC and had for internet service for my time in Knightdale. I had to relocate out of state for job reasons and made the mistake of not taking my modem to an actual store to return it. I contacted customer service and received an address to mail the equipment to. I sent it UPS and received confirmation that ...More it was received. I thought that was the end of it until I received a call from a collection agency. This agency started calling and called every day! They even called my relatives!!! I contacted customer service again on 3 separate occasions and was told a ticket would be opened to locate the equipment and I would receive a call back from their equipment escalation department. I never received one and to keep a call and to keep these people from calling my grandmother I finally paid the money. I'LL NEVER HAVE AGAIN....I'LL DO WITHOUT INTERNET FIRST.......
- Joseph S.
C

Rating
We use and a lot of their things were bad but in the past a couple of months the dealings we had with them were significantly more satisfactory. This past week, it wasn't like you are on hold for half an hour and then they tell you we will call you back which has been in the past which makes me crazy, it wasn't like ...More that the last couple of times that I talked to them. The cost monthly is very high to me it is way too high. They were effective and reasonably efficient in dealing with the problem that I had. I have been using them for at least 15 years. If a friend or family member asked about them then I would say that they are expensive, very, very expensive. They were overall good. We have been using them for years.
- Valerie C.

Internet Service Providers in Atlantic Beach, FL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

5 Star Geeks

15744 Shark Rd. W.
Jacksonville

904-GET-TVDR

2615 Dancer Ct
Jacksonville Beach

AAA Computer Design Inc

240 Croton Ave
Lantana

Affordable-CellPhone.com

2465 US Highway 1 South, STE 36
Saint Augustine

Alexander Technical Resources

1263 Glenwood Ave SE

ALF Network Marketing

8880 Old Kings Rd. S.

Andy's Web Tools

646 N Riverside Dr
New Smyrna Beach

AnoLogix

3500 Beachwood Court
Jacksonville

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353

Best Practice Institute

410 Evernia Street
West Palm Beach

bluraytec.com

4315 windergate dr

BoomClient

PO Box 54361
Jacksonville

Boost Rank SEO

4503 Irvington Ave

Carina Labs

1551 1st Street South
Jacksonville

Castle Point CSG, Inc.

3013 Rainbow Dr Ste B

Cheaper Than A Geek

Headquartered in Crofton with service worldwide

Click Refresh

428 S. Atlantic Blvd

Comcast

Jacksonville

Comcast

Orange Park

Comcast Jacksonville

4600 Touchton Rd E #2500
Jacksonville

Comcast Jacksonville

9951 Atlantic Boulevard
Jacksonville

Comcast Jacksonville

5748 Mining Ter Jacksonville, FL
Jacksonville

Comcast Jacksonville

345 Water St
Jacksonville

Comcast Jacksonville

200-298 E State St
Jacksonville

Comcast Orange park

2174 Town Center Boulevard
Fleming Island

Comcast Saint Augustine

98 St George St
Saint Augustine

Comcast Saint Johns

1790 State Road 13
Saint Johns

Comcast St Augustine

Comcast St Augustine
Saint Augustine

CommercePundit.com

1625 Lakes Pkwy.

CPR Computers

4255 U.S. HW1 South
Saint Augustine

Creative One Media

301 W. Bay Street, Suite 14130
Jacksonville

DAGMAR Marketing

5 W. Forsyth St.
Jacksonville

Directv Jacksonville

117 W Duval St
Jacksonville

DiscoverTec

4887 Belfort Rd Ste 400
Jacksonville

Dish Network Jacksonville

4501 Beverly Ave
Jacksonville

Dish Network Jacksonville

4828 Blanding Boulevard
Jacksonville

Dish Network Palm Bay

2807 Palm Bay Rd NE
Palm Bay

Dollar Max & Rose's Mailroom, Etc

5549 Fort Caroline Rd
Jacksonville

DSL Jacksonville

Jacksonville

Duo Business Services

4160 Fawngrove Rd
Jacksonville

EK3 Technologies

3609 Hendricks Avenue
Jacksonville

ENACCS Communications LLC

2034 Medinah Ln
Green Cove Springs

Envy Mobile Solutions LLC.

Mobile We come to you!
Jacksonville

Fincel Design

Jacksonville Beach

First Coast Seniors

303 b anastasia blvd pmb 165
Saint Augustine

fivestarwebmasters.com

11645 Beach Blvd
Jacksonville

ForbenMedia

7401 Summerhill Road

G 2 COMPUTER SALES & SVC

2737 EDGEWOOD AVE W
Jacksonville

HexKeyIT

8735 Como Lake Dr
Jacksonville

In-Source Office Solutions

165 Southpark Blvd
Saint Augustine

Information Age Technology LLC

1943 A1a S
Saint Augustine

Inventory Source

60 Ocean Blvd., Suite 9 Atlantic Beach, Fl 32233

Inverselogix

4600 Touchton Road E, Building 100, Suite 150
Jacksonville

IV Support Holdings LLC

500 West Putnam Ave

Jacksonville Website Design

6034 Chester Ave Ste 206b
Jacksonville

JAX Computers

221 N. Hogan Street
Jacksonville

Jax PC Drs

10083 Hawks Hollow rd

Langenet Integration LLC

5000 SE Federal HWY #25
Stuart

Launch A Cloud

Jacksonville

MarqueeWorks

758 Kapahulu Ave

Mattress Firm

11105 San Jose Blvd
Jacksonville

Miller Creative Group

8725 Youngerman Court
Jacksonville

Modern Web Studios

1067 N Main St

My IT Guy

4780 Dairy Road
Melbourne

MyGlobalHost Inc

515 Grove Park Blvd
Jacksonville

Oyova

1723 Penman Rd
Jacksonville Beach

Performance Media Placement

23172 Plaza Pointe

ratiokontakt

1101 Brickell Avenue, South Tower
Miami

Redhat Admins LLC

2025 N. Myrtle Ave
Jacksonville

RevLocal

4651 Salisbury Rd
Jacksonville

River City Web Solutions

1523-12 Chaffee Rd #242
Jacksonville

SeoServices4SmallBusiness

4651 Salisbury Road South
Jacksonville

SoftWorld Inc

9903 Lem Turner Rd

Southern PC

9957 Moorings Dr
Jacksonville

St. James the Elder Theological Seminary

3952 Atlantic Boulevard
Jacksonville

SumitSEO

10503 San Jose Blvd #4
Jacksonville

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

Tech Gurus

1285 Camelia Street
Atlantic Beach

TEST - Test WP Hosting 1

12808 Gran Bay Parkway West
Jacksonville

TEST- hibu UAT

12808 Gran Bay Parkway
Jacksonville

The Best of Jacksonville Magazine

P.O. Box 34363
Jacksonville

THE CREXENT BUSINESS CENTERS

4651 Salisbury Rd
Jacksonville

The Right Way to Write

30 East Georgia Street

Time Warner Cable

Jacksonville

Time Warner Cable

Jacksonville

Time Warner Jacksonville

21 E Adams St
Jacksonville

Topmillionsites

85002 Deleene Road
Yulee

Virtually Attentive

9838 Old Baymeadows Road- Ste 305

Web & Moore

32159 23 Mile Rd.

Web Design Company | Excede Design

9380 103rd Street, Lot 57
Jacksonville

Webb Design

PO Box 690661

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

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