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L&D ... responsive, personable, hard working and fast team work. I will use them again.
I did the layout myself and knew exactly what I wanted... in addition to the new cabinets and counters included in the deal, I wanted to have a window eliminated, a corner closet built, and two custom shelves installed. I was relieved that the job was acceptable and we agreed on a fair price. Originally I wasn't too enthusiastic about granite, but he had a sample that wasn't much more expensive than other countertops. I'm glad I decided on the granite, it looks great.
In most respects I got exactly what I wanted. The cabinets in particular are incredible: thick wood box drawers, nice finish on the doors. The installation was top-notch. I've built kitchens before and sometimes they seem to drag out for months. This was done start-to-finish in two weeks, achieved mostly through really careful scheduling so the plumbing, electric, cabinets and counters were all done right on the schedule.
I'm a stickler for details. I appreciate the fact that everything came out plumb and level in a home that has no absolutely square corners or completely parallel walls. They compensated for the flaws extremely well, so it looks great.
I was and am a bit concerned about the quality of the granite. It absorbed water very quickly so I sealed it myself with a good-quality commercial product. That made the absorption less obvious, but it's still not as liquid resistant as it should be.
My biggest complaint about the job was the final price. After the work began he called me at my work and said it would be another $120 to move a water run to the interior space in the wall to prevent the need to cut the run into the cabinets. That was fine, as was the issue with a higher price for the shelves than anticipated.
But the final bill was sticker-shock -- it was about $900 more than the agreed price. A lot of things on his final invoice should have been part of the agreement, and some I wasn't prepared for until I saw the final bill. Some extra charges were, frankly, stupid.... I had to pay extra to have holes drilled for the cabinets (a
There were a few odd jobs unfinished, like replacing the quarterround, and a few things that should have been done better (the sink is not set correctly, so there's a significant gap along one
Still, overall I'm happy, and wouldn't hesitate to recommend them to someone else."
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