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A
"Had pipe burst so needed someone to dry up water damage in basement room. These guys were very professional -
was very polite and explained" everything over the phone and was very helpful. They put in all the fans and chemicals to stop mold as well as save the carpet. The price was also reasonable. I would highly recommend this company.

-Ranjana A.

A
"The
representative,
, was incredibly helpful and seemed to have our best interest in mind. We are a small non-profit" without a large budget. After identifying the second plumbing problem that was causing the water not to recede, she advised us to clean up the remaining water ourselves rather than go to the expense of having
do it. As she predicted, the water was gone within a short time. I was very impressed with the professionalism and caring attitude she displayed and I will definitely use this company in the future - and I'll recommend this company to anyone to needs cleanup services.

-Cape Elizabeth H.

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Local Articles in Newark

7 tips to prevent basement flooding

If your basement has ever flooded or been damaged by water, you know just how stressful a flood can be. Follow these simple tips to help keep your basement dry.

Water and smoke damage

The U.S. Fire Administration reports that more than 350,000 residential structure fires occur in the United States each year. A homeowner's guide to smoke and water damage provides tips for restoring the home after a fire, safeguarding important documents and hiring a remediation service.

Before, during and after your project, don't hesitate to ask your contractor questions, says DeLancy. (Photo by Jennica Abrams)
Water & Smoke Damage

When water damage, wind or hail strikes, being prepared can save time and ensure quality home repairs. Follow 5 steps for dealing with damage in an emergency.

Fire damaged home
Water & Smoke Damage, Insurance Agencies

Will homeowners insurance cover water damage? Can insurance pick the contractor? Do you pay the deductible upfront? What you need to know before a disaster.

It's important to routinely check your water heater for any leaks or condensation, which an result in mold and damage to your home, says Belk. (Photo courtesy of Gold Coast Flood Restorations)
Water & Smoke Damage

The possibility of damaging water heater leaks rarely crosses most homeowner's minds. Learn how to protect your home from a costly water heater disaster.

Any kind of surface that has been touched by flooding stormwater should be santifized. (Photo courtesy of Angie's List member Kristen M.)
Water & Smoke Damage, Carpet Cleaning, Mold Testing & Remediation

Storms can cause flooding and power outages, conditions in which mold and mildew thrive. Follow these steps to prevent mold from developing beneath carpet.

Angie's Answers

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You have every right to fire the GC, but it may cost you money in legal fees to fight any leins he has on the property. If you do insurance work you should know that you have to do part of the work out of your own cash reserves and wait for disbursement from the insurance company. His crews errors are not your problem, they are his. If you have problems you should include your insurance company in the problems you are having. If he is running into problems with extras they should only be related to things the adjuster missed and not his or his crews incompetence. If upon rip out he finds hidden water damage that would be an example. An example was a flood job I did not too long ago where we found termite damage that could not be seen untill after demo. Since it was not related to the flood it was not covered. Unless this is his first insurance job he should know the procedures and not be expecting money before it is due, stick to your guns and make sure he is doing the right job. If not include your insurance company and possibly even your mortgage company in any problems. A lein is not that big a deal though in the long run as long as you pay off the agreed amount as per contract. Just make sure if you stay with this guy he has a lien release with him when you give him the finnal check!

 

Don

Water Damage Restoration reviews in Newark

F

Rating
don't walk, RUN from this company!! Terrible work, terrible business, terrible customer service! I had a water leak between the upstairs floor and downstairs ceiling in my condo. I made an insurance claim and hired this company to do the repair. A rep from
Newark Water And Smoke Damage Specialists Provider Name Locked
(
Newark Water And Smoke Damage Specialists Provider Name Locked
Pouliet) submitted an estimate to the insurance but came back 2 additional times to submit other items as though they were padding the estimate.
Newark Water And Smoke Damage Specialists Provider Name Locked
said not to worry, you are entitled to things like adjoining walls, etc, but you wont pay for work that you don't agree to. I asked
Newark Water And Smoke Damage Specialists Provider Name Locked
for something in writing to state what I was expected to pay as they were not performing all of the work that they kept exaggerating their estimate for. I was promised, but never received one. I did agree for them to do my ENTIRE ceiling downstairs as I was afraid it would look terrible if I only did a portion. Work had begun. Their employee, Art, did a horribly sloppy job on my ceiling. He did not remove lights, ceiling fans, etc. He merely taped around them, yet I was charged for all of this. He left several areas of my ceiling unfinished, or not properly finished. The ceiling looks terrible! In addition, I personally found and purchased matching tile for the upstairs so that only a small area needed to be repaired, and not the entire floor as they had hoped for. I was charged for so many things that was never agreed upon, nor done, such as doors painted, etc. I protested with the foreman, (
Newark Water And Smoke Damage Specialists Provider Name Locked
's rep
Newark Water And Smoke Damage Specialists Provider Name Locked
) who wrote out a change order form with a price that he and I agreed to. Work was near the end, but not complete. I paid the bill and I had the company's representative (
Newark Water And Smoke Damage Specialists Provider Name Locked
) sign that he received payment in full.
Newark Water And Smoke Damage Specialists Provider Name Locked
, COO is now claiming that I owe them more money, as their rep mistakenly omitted from the form. They filed suit against me in another county. I prevailed in my motion to move the case. I am now being threatened with another suit, etc for a case that is less than $1000. I called
Newark Water And Smoke Damage Specialists Provider Name Locked
on the phone and invited him to my home to view the job. He refused, raised his voice and stated that I was not logical. I have photos that I have shown to Chickie
Newark Water And Smoke Damage Specialists Provider Name Locked
(
Newark Water And Smoke Damage Specialists Provider Name Locked
Representative)
Newark Water And Smoke Damage Specialists Provider Name Locked
is irrational and threatening me again. In addition, Art did such a terrible job, he washed everything down my kitchen sink, clogging it up with a huge pile of mud. They did not clean after themselves, there was mud on my walls, pictures, etc. What an awful company. Now there are cracks in the ceiling that need repaired.
Newark Water And Smoke Damage Specialists Provider Name Locked
will is claiming that his company did nothing wrong. They are spending more money that this claim is worth and using bullying tactics. I welcome the opportunity to present my evidence to a judge!
- LuAnn P.
A

Rating
This was my first time using
Newark Water And Smoke Damage Specialists Provider Name Locked
. They were recommended by a neighbor who had used them many times. Everything went smoothly.
Newark Water And Smoke Damage Specialists Provider Name Locked
and
Newark Water And Smoke Damage Specialists Provider Name Locked
were friendly, polite, easy to work with, and professional. There were a couple of short delays due to weather and pier inspections, but once the actual construction started it only took about two weeks to finish the job. I am really pleased with the quality of workmanship and the attention to detail. It is a nice looking deck and I am looking forward to spending time on it in the spring.
- Terry A.
A

Rating
On Thanksgiving weekend, we had a pipe break in the ceiling of a bedroom in our newly remodeled basement. The standing water in the bedroom was several inches deep and also seeped into the mechanical room and a bathroom. The damage was enough for
Newark Water And Smoke Damage Specialists Provider Name Locked
to have to remove materials down to the studs. I had informed him that I wanted minimal impact of the clean up and restoration due to the fact that we had just lived through the dust and chaos of a remodel. He and his crew carefully moved our furniture out of the room, put down plastic on all surfaces that the workers would be using, sealed the affected room with plastic and a zippered door and made every effort to contain the dust and debris. It was probably the cleanest job I've ever experienced in the many construction projects we have undertaken! Since it was right in the middle of the holiday season, he also did his very best at making sure the impact on our home and family was minimal. He was extremely thorough and hard working. He made sure the work was done quickly and done right. He also referred us to a restoration company to do the construction and checked back to make sure we were completely satisfied even though his work on the project was complete. We have experienced several floods and have done many construction and remodel projects through the years and our experience with
Newark Water And Smoke Damage Specialists Provider Name Locked
was one of the most positive experiences we have had. We highly recommend him and his company.
- Jackie H.
A

Rating
Newark Water And Smoke Damage Specialists Provider Name Locked
(technician) was always on time and very professional. He was very informative, explaining the process. He also helped get the repair contractor and worked with our insurance adjuster.
- Susie W.
N

Rating
Responded fast and my basement was back to normal in no time. Interacted well with insurance rep as well!
- Jimmy A.
A

Rating
Trustworthy, prompt and courteous. Work was well performed and efficient. Highly recommend this company!
- Betty Jo E.
N

Rating
WARNING DO NOT HIRE THEM!! Broken Furniture that has yet to be replaced and a thief who stole over $5000 from me.

Last September my house flooded and the carpet in my house had to be replaced, I was out of town at the time and didn't want to bring my baby back into the home, so I was told by the project manager it would be better if we stayed where we were, so I did. One of the employees had stolen over $5,000 I had saved and the company had broken a few pieces of my furniture in the process of moving around my furniture and now wont take responsibility for anything! I have a 6 drawer dresser in my bedroom that is completely unusable the drawers won’t even fit back into the slots anymore, its been trashed. The piece of furniture that was ruined the most was my bed. I noticed that the slats were not sitting on the sides correctly, that hold the mattress up. There are 3 pieces of wood screwed into the sides so 6 screwed in all together; the head, middle and bottom. They snapped them out, didn't even bother unscrewing them! So now 3 boards are completely unusable. This was a very expensive king bed, one year old. Also, the drawers under the bed are destroyed and I cannot get them in or out. There a broken pieces under my bed from the drawer and the slats. I have to use force just to get the drawers back in and haven't used them since. Besides the broken furniture there are white paint scuffs and
Newark Water And Smoke Damage Specialists Provider Name Locked
on almost all of my wood furniture where they moved it around. I have pictures of all the damage. There were also miscellaneous things broken throughout my house. Also when I returned the day before the last work day stuff was not put back where it was, I walked into a lot of work when I came back. My sons crib was piled high with stuff, he had no place to sleep, along with the guest bed, my living room and spare room all looked trashed! There were a mess of cigarette butts left on my front porch also when I returned that weekend. They had one more day of work on Monday, which 2 guys would finish. On Sunday night I went into the closet in my bedroom, confused why they had just left that closet but did the rest of my house (minus one room). I wanted to clean up in there a bit. My filing cabinet was not touched at that time nor kicked in. I left that morning to bring my stepmom to get a rental car back home. The house has been on a lock box so when I came home about noon the workers were already there. There were two men who left quickly after I got home and didn't say much to me. One male left in a gold beat up car, which did not look company issued. Tuesday I was home all day. I went into the closet about 4 pm to file some papers and saw that my 2 tier filing cabinet, that was locked, was kicked in. Inside that I had a
Newark Water And Smoke Damage Specialists Provider Name Locked
safe that was also locked that the lock was picked out of. Inside that was about $5000 cash. It was everything I have saved. Inside that lock box was a smaller one with even more cash.These were cards my deceased grandparents had given me year after year that had meaning to me with kind words in them. He had gone through at least 4 piggy banks throughout my house. I also had two $2 bills taken and some foreign currency taken. My home flooded, flipped up side down while I was away, my furniture destroyed and then on top of all that all my saving taken. The closet wasn't even put back to how I had it nor vacuumed. There were metal fragments left on the floor in there, showing the theft happened after the new carpet was put in. Both employees that day denied it to the detective, but I know exactly who they are and they're both guilty in my eyes. The company in
Newark Water And Smoke Damage Specialists Provider Name Locked
hasn't apologized, taken responsibility nor offered us ANYTHING. Not even to replace the furniture they broke. Even after sending pictures of the damage in early January, I still have not heard anything back! Very unprofessional and the thieves are still working for them!
- Amanda G.
N

Rating
This project went extremely well as the other 2 previous projects went. The
Newark Water And Smoke Damage Specialists Provider Name Locked
rep gave me so many options to exercise and together we chose what was good and functional for my family. This bathroom was in worst sharp because of what we couldn't see under the floor and walls. The demo crew was professional doing the work and we all was surprise the room stood this test of time. The cement crew was outstanding reinforcing my walls preventing winter air coming into the basement.. The carpenter people were masters of their craft reframing the perimeter, ceiling and floor and installing wood cabinets. The electrician and plumbers were top shelf as I witnessed their job performance as they made it looked like child's play. The plumber found something going wrong with the house heating system and it was quickly corrected. I like people more who goes the extra mile for me. They kept me up to date as to what was occuring as I also learned thru our conversations . The painter used his job knowledge and skills to make this bathroom closer to perfection. All the craftsmen contributed to making this bathroom project a functional bathroom resulting in making this family a happier one. It's always good to see familiar faces taking good care of this homeowner. I asked many questions as I have done in the past not to checked on their professionalism but to learned from them and get their point of view into make the correct decision. Remember: You get what you pay for and if you pay next to nothing, you get next to nothing.
- henry B.

All Water And Smoke Damage Specialists in Newark, DE

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1st Capital Construction

3029 Longshore Ave

A MAN FOR ALL REASONS

105 CHEYNEY DR

A+ Improvements

PO Box 1279

A1 Sparkles LLC

409 Green St

AAA Rapid Response

1345 Byberry Rd.

Apple Cleaning Systems

35 Salem Church Rd # 100
Newark

Apura

501 Hudson Pl.

Area Public Adjusters

12325 Academy Rd - #57

Champion Restoration Experts, Inc.

121 Johnson Rd. Suite 3

Cohen Contracting

138 Carmen Dr

Comfort Basement

1250 Bethlehem Pike

Common Structure LLC

4103 Unruh St.

Complete Home Remodeling

44 S. School Street

Craftsmanship Ptg Co.

6919 Theodore St

CRD Mold Fire Water

3701 Church Road

CUSTOM CARPET CLEANING

521 W GERMANTOWN PIKE

Custom Renovations

1879 Old Cuthbert Road

D&R Cleanout Service

600 Ardsley Ave

DALLMER ADJUSTERS

1023 Bristol Pike

Deco Contracting

4020 West Chester Pike

Delaware County Restoration

5 1/2 (rear) Bartram Ave

Delaware's Finest

242 philadelphia pike

Dial Electronics, Inc.

3730 Bristol Pike

Edward E Grove Painting

200 E Delaware Ave
Wilmington

Elite Carpet Cleaning

155 E Godfrey Ave

Ferris Home Improvements

209 Main St
Wilmington

First State Home & Garden, LLC

812A South College Ave.
Newark

FURNITURE DOCTOR

465 E. Taunton Ave.

GEM ULTRASONIC BLIND CLEANING

1011 WEST CHESTER PIKE

genconUSA

8023 Mars PL

Gibellino Construction Company Inc.

1213 Old Cooches Bridge Rd.
Newark

GMB Construction

490 Avon Street

GT Designs, Inc.

109 Wellington Way
Middletown

H2Pro Restorations

243 Mine Bank Rd

Handyman 2 call

13 Barberry Place
Wilmington

Hillis Public Adjusters

2336 Street Road

Homeowners Helping Hand LLC

not available
Newark

House Doctors

25 Maggies Way
Dover

House Medics LLC

127 Vassar Ave.

Housefitters LLC

15 Worthington Dr

Loss Adjustment Inc.

3776 Pickertown Road

Lost Time

419 Longfield Rd
Newark

magic brush painting

260 christiana rd
Newcastle

Main Line Waterproofing

67 Greenfield Ave

Martin's Appliance

309 W 4th St Rte 222

Martin's Home Improvement

304 Concord Ave
Wilmington

MasterTech Environmental

712-C Clements Bridge Rd

Morrison Homes, LLC

381 Brinton Lake Road

Mr. Contractor Inc

2634 Frankford Ave

Much Construction

3841 Concord road

New Jersey Repair

417 Lafayette Ave

NEWTOWN CARPET CLEANERS

300 Washington Crossing Rd

NexPhase Construction

3144 grant avenue

OLIVER CONSTRUCTION

414 DEKALB ST

Overseers

8 Casey Rd

Owen public Adjusters

615 Elm Terrace

Paddy's LLC

28 Argyle Rd
Newark

PanGro Development LLC

2600 Broom Street
Wilmington

PDM Construction

8012 English Creek Ave

Penn Treaty Demolition

1415 Frankford Avenue

Penstone Building Corporation

1302 North Dover St.

Perkins Painting Co LLC

6619 Millville Rd

Phoenix Equipment Restoration

1260 East Woodland Avenue

Phoenix Restoration

403 Marsh Ln
Wilmington

Rapid Renovation and Repair

713 Greenbank Rd
Wilmington

ROBERT METZGER PLUMBING

1150 S WATTS STREET

ROLYN Companies

5706 FREDERICK AVE

Solaris Construction LLC

4659 Malden Dr
Wilmington

SRS General Contractor

1602 Frankford Ave

Stanley Steemer

761 Fifth Ave

Stanley Steemer

31 Southgate Blvd
New Castle

Stanley Steemer

405 Bloomfield Dr

Stanley Steemer

7300 Milnor St

Stanley Steemer Air Duct Cleaning

31 Southgate Blvd
New Castle

Stone Brothers Contracting

4204 Hulmeville Rd

Thaddeus M. Cebula

125 Miller Ave

The Basement Professor

311 E. Girard Ave

The Handyman Service

310 Wyoming Ave
Wilmington

Thomas Brothers LLC

12B Oak Ave
Newark

TOP NOTCH HOME IMPROVEMENT

1805 LINCOLN AVE
Wilmington

Total Design Builders LLC

7 RED GRAVEL CIRCLE

Triage Restoration

744 South Street

W J Quinn Enterprises LLC

7408 Whitaker Ave

Waterpro

4 SOUTH SWARTHMORE AVE

Waterproofing One

4093 Hollow Rd.

Wexford Builders

100 Wexford Dr

Wolf Construction

6019 Grant Ave

Shop Local Water Damage Restoration Services in Newark, DE

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