"Super. I'm so glad I found this company. T.J. explained things clearly, answered my questions and even provided additional help on related topics that I didn't know enough to ask about.
Rated Review by Kathaleen A B.
was very responsive to my needs, stayed in touch with me about her progress in repairing my computer. Brought my computer to my house after repairs were done and wired my computer for faster internet response time. Made sure ...more that all my computer's issues were handled before leaving my house. Very fast!
I'm a happy girl!!
Blevin's home and my home "
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"It couldn't have gone better; he began by organizing my computer and then proceeded to teach me, using helpful analogies and metaphors, how the
works. I call him "the Apple Whisperer"!; by the end of two days, I felt confident about my understanding about the
and comfortable cruising around ...more the desktop. Whether you need help organizing your desktop, understanding a program, or learning some shortcuts, he is the one to see! Reasonable rates, and a great teacher...I don't know of anyone in the area that does what he does. I can't say enough about what a helpful resource he is. Check it out!!! I will continue to work with him and encourage others to do the same. "
"I was very pleased with their service and expertise. They arrived promptly as scheduled and the tech was very efficient, professional and friendly. He also took the time to point things out, provide tips and answer all of my questions.
was highly recommended to me by a friend whose company had previously used them. I would definitely ...more recommend them to others. Well done! "
"He arrived well within the arranged time-window. His hourly rate is very modest. As I'm outside his normal range (I'm in west West Philly, & he goes by bike) he added a $20 traveling fee; but even so, the total was signifigantly lower than others charge for house calls.
His manner is low key, friendly, and focused on the work. He's ...more a good communicator in both speaking and listening. He's knowledgeable & quietly self-assured, with none of the arrogance, pushiness, or hyper-
I've seen in other techs (in 3 different co.s & occasions). What a relief to work with someone who's patient, clear, and considerate!
What he didn't do is also important. He didn't sneer at the programs I'm comfortable using nor demand that I replace them with things more satisfying to tech wizards. He answered my questions about various options, but without trying to sell me on anything; he stuck to the task in progress.
It's worth noting also that he's a photographer, and is familiar with the particular issues of handling & archiving large volumes of photos. As an aspiring photographer, I had despaired of finding a computer expert with any awareness or concern for such things (see above comment on 3 previous techs). I enjoyed comparing notes on photo shoots and editing software, and he gave me some useful pointers in a friendly and unassuming way.
's rates are low enough to make help available to struggling artists! Even with the traveling charge, plus a tip I gave him for the impromptu photography consult (not included in the above total, as it was my idea), the whole thing cost less than half of what I was quoted by another computer tech. The other guy had wanted me to bring the computer to him and had decided, sight unseen, that it needed a major overhaul and replacement of programs.
did only what was actually necessary & helpful; and my computer is running smoothly and happily again. "
"I am using a laptop to run my business, and it was really frustrating when it started running very slow. Not only that, I was also having trouble connecting to my home internet.
was friendly and professional - he cleaned up my laptop and explained that I had some viruses that were causing it to run slow. He also contacted my ...more internet provider on my behalf and talked to them about the internet connection issue.
My laptop has been running a lot better ever since
fixed it - I would recommend his service to everyone! "
generously wedged me in very late on a Friday afternoon when I couldn't get my new Apple TV to work. He made sure everything was hooked up correctly, helped with installation and directions for a couple other appliances, and then even followed up with more tips via e-mail after our appointment. ...more While I ended up having to exchange the Apple TV for a new one (that worked better),
's knowledge and persistent efforts got me positioned to enjoy the service, once it was working. Very knowledgeable and innovative! "
"I signed up so that I could brush up on my Microsoft office to assist with my job
and I must say the videos are excellent. You probably could find a similar video online for free if you looked hard enough but one of the great things about
is that they are all in one place. While I won't be renewing ...more my subscription solely due to the high price per month if the need comes up again I won't hesitate to enroll. However, I do recommend if you decide to sign up you should think long and hard about whether the premium subscription is worth it, unfortunately for me it was a waste of money because the videos I watched lack any additional resources. "