Dover Heating & Cooling Contractors

in Dover, DE

Hvac Reviews in Dover

A

Rating
Contacted
's and
got out to me to do a estimate on a whole house A/C. I decided on a split room a/c since we do not use all the rooms in the house (emptynesters). The cost was somewhat more but the operating costs would be 30 to 50% less.
and
installed the units and they were very professional and efficient. Brain came out after the job was done to make sure everything was done correctly and we knew how to use the system. I would highly recommend
's for work you may need done. By the way they have done some previous work in our home with no problems. Great family owned company to hire.
F.
- terri F.
A

Rating
They found the problem and resolved the issue quickly. Very professional and efficient. Their communication was the best.
I had also used them to replace my hot water heater a few months previously and was extremely pleased with the price quote and the installation. i would highly recommend them.
- Stuart H.

Dover Hvac Articles

Hvac reviews in Dover

C

Rating
It did not go well.
Dover HVAC Contractors Provider Name Locked
was generally very responsive to our service requests. We knew that we would need to replace the whole system soon. It seemed mighty suspicious though that immediately upon being serviced and told it would fail, it did. Certainly these things happen but coupled with the hard-sell at first, we were suspicious. The expense of the system compared to other company's quotes along with the feeling that we were annoyances rather than valued customers helped us decide not to do business with them again.
However, it is the business practice in general I have issue with. The technicians themselves were quite courteous, quiet, and efficient. They were excellent.
- Angela B.
D

Rating
Overall, Horizon came out to my home for one reason......to sell me a new system. The maintenance that they performed was minimal, for a maximum price. The tech was condescending and pushy. I would not call Horizon again.
- Jennifer H.
B

Rating
The initial appointment was scheduled for 2 weeks before but I received a call the morning of that appointment and I was told they could not come in because 2 of their technicians had suddenly quit and they were scrambling to reschedule appointments, she told me I would be called the next week to re-schedule. I called the office the week after to find out about re-scheduling my appointment because I had not received a call back from them, I left a voice mail message. The next day I was called by their representative and she re-scheduled my inspection for 31
Dover HVAC Contractors Provider Name Locked
2013 at 1130 AM. On the 31st the technician arrived around 1130 AM and proceeded to go on and start doing the inspection and tune up. After I told him about episodes of water under and around the unit he told me he would check the pump to see if it was working properly. He took the pump apart, checked the unit, went outside to clean the unit and then informed me of the low refrigerant level. He told me the pump was fine and he suspected the water under the unit in the basement was caused by the low level of refrigerant causing condensation that would form ice around the coil that would then melt and spill out from the bottom of the unit. He told me the additional cost per pound of refrigerant and I agreed to have it replenished. The technician then refilled the refrigerant to appropriate levels and when he was done he gave me the receipt and received my check in payment. The technician was courteous an professional and left the work area clean.
- Robert C.
B

Rating
Called a little earlier than the original appointment to ask if he could come at that time. I said O.K. and he arrived within 10 mins. of when he indicated. He found a new problem that might need some maintenance in the future and gave me an estimate for a known problem in the heating system that was within a few dollars of a previous estimate..glad to have a 2nd opinion. We negotiated the charge for the R22 refrigerant since I didn't need the supposed two lb. minimum. I was charged for 1 lb., $89.25 though about 0.6 lbs. was required. I don't know what the going rate is for refrigerant but I do know this refrigerant is being phased out and, hence, can be expensive. I have seen a suggestion online that any need for refrigerant without checking for a leak is less than professional. I was told that "either it wasn't filled up initially or there's a leak" so there's no warrantee on the R22." I'm not sure I got all of the service that came with the $79 service charge. The caveat about no warrantee came as he was packing up to leave. I know the A/C was probably not maintained by the previous resident and slow leaks are common, but this does seem to be a little shabby.
- Alan R.
F

Rating
Screwed heater up so bad it had to be replaced. when they were done heater would start, flames would shoot out the front (gas heater) and make a loud explosion. Told us the reason was the chimney was bad (after 20 years and two different heaters??). Had chimney relined but still did it (1200 dollars later). Came back but when he left there were "parts" left over and still shot flames out. Had another company check it out and found reassembled incorrectly and there never was a chimney problem. Had new company intall new heater and all was well. Tried refund from Rays but wuld not refund all the money, just part. NEVER WILL USE AGAIN! Oh yeah, we were also out the price of the chimney relining!!
- peter M.
A

Rating
pleasant older fellow with high expertise no leak discovered but changed a
Dover HVAC Contractors Provider Name Locked
valve for me at no charge as it was slightly corroded and could have been the problem though not detectable. did not charge me for the valve recharged the system with r22 that i provided with the advice that if it blead down again it probably was the compressor gone bad which would entail replacing both major components. i did not ask for a quote on that possibility.
was well pleased with the service performed and have since gone to window units since i cannot afford the repair at this time. but will contact him again when i am ready to spend the cash.
- John J.
F

Rating
Terrible", I was ripped-off by their so-called expert technician they sent to my house.. all
Dover HVAC Contractors Provider Name Locked
", did was sent me a "fast-"talking", expert that "tightened a loose wire on a switch", that was previously installed a few years back. "I actually showed him where the previous problem had been with the unit a few years back and pointed out the switch that was replaced and "immediately" no kidding, he looks at it and says, "oh! "well the wire is loose on it", "let me run a meter across it and see what kind of voltage we get? We're up in an 3rd floor attic" which you have to get into by ladder and into a 4'x3' trap door). however, this guy doesn't have his meter and now has to go outside (to his truck), after about 10 minutes or so, i'm thinking "what's taking him so long", and so I come down and see that "he's talking on his cell phone in his van! He comes back in about 10-15 minutes later and he runs his meter across the switch and says to me, "that the switch is showing very low voltage across it" (the switch). So, "he unscrews the wire out of the switch all together and then retightens it on to it again, "ensuring it is tight and attached". He then runs the meter again and the voltage is normal! "he then states; "that should fix your problem, however, I'll run a check on the entire unit. I actually say that's "cool", "I thought it was going to be a bigger problem! So in the meantime, I tell him that I am going to get a filter and changed it while we're in the unit. So, I go downstairs and was I am now standing somewhat below right below him and I swear, "right away", I can hear him just yacking away on his cell phone to his shop or buddies. So, after about 15-20 minutes, I come back up into the crawl space and say, "Everything "OK" up there?, and he says "almost done", I say, "any more problems?, he says "NO" everything looks good. So, I go back down, however, he stays up their for about 15 more minutes and then comes down, "states", everything should be good(just keep changing those filters) and he says he has to "just" run out to his truck to get his paperwork to write me up. I tell him I have a coupon for 15.00 off (clipper magazine or somewhere I got it) and also, that i'm retired military (do you give military discounts?). He says he would check, Well for the next "twenty minutes"!!, he's out in his truck" and I can see he's, "on the phone again" he finally comes back in, and by now I'm kind of feed-up with this guy and say to him, I really do have to go. He just says, Oh, Ok, and hands me the sheet or bill, I got you the military discount it was a little better deal. I then state to him, "boy, thank god for cell phones
Dover HVAC Contractors Provider Name Locked
", well, thanks for coming, do you want paid or do I send it? He says I can just send it in. I then state again, I really do got to get going, thanks again, and we both leave my house. Anyways when I return back a few hours later, I look at the bill and this guy charged me ,,,,, $ 215.00 and even writes on the bill - "tighten loose wire and checked system" that's it? And it does show that he crossed out the original $ 235.00 he was going to charge me!!!!! "Never again will I use these con-artist or recommend them to anyone!an
- John M.
A

Rating
Excellent service and job.
Dover HVAC Contractors Provider Name Locked
is extremely courteous and knowlegable and
Dover HVAC Contractors Provider Name Locked
a first rate job. Goes above and beyond to please his customers. Always a phone call away for any questions. Highly recommend this company and especially
Dover HVAC Contractors Provider Name Locked
.
- peter M.
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All HVAC Contractors in Dover, DE

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ACCURATE AIR, Inc.

1101 REVOLUTION ST.
Havre De Grace, MD

Advanced Climate Control

132 whitetail lane
Magnolua, de

Advanced Hvac

1697 S Du Pont Hwy
Dover, DE

Advanced HVAC & Plumbing

4 Foxglove Court
Newark, DE

ADVANCED MECHANICAL AIR COND

509 HATCHERY RD
Dover, DE

Air Doctorx Heating & Air Conditioning

4639 Halltown Rd
Hartly, DE

AMBIENT HEATING & AIR LLC

72 HATTERAS DR
Dover, DE

Anthony Mechanical & Electrical, LLC

938 Holy Cross Rd
Street, MD

AppliancePartsPros.com

16501 Ventura Blvd Ste 500
Encino, CA

Associates Contracting

PO BOX 796
Dover, DE

ATLANTIC REFRIGERATION & AC

17553 NASSAU COMMONS BLVD
Lewes, DE

BROWN'S REFRIGERATION & AIR

930 LOCHMEATH WAY
Dover, DE

Busby's Inc

1236 Gordon Park Rd
Augusta, GA

C & J Handy Services, LLC

Camden Wyoming, DE

Calvert Heating & Cooling

410 Meco Dr
Wilmington, DE

Cape Climate Inc.

26411 Fells St.
Georgetown, DE

CARL KING INC

1400 E LEBANON RD
Dover, DE

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