Reviews for Dover Auto Repair

A
Rated Review by Christopher L.
"This was my second time utilizing
. I had previously utilized the company in 2012 when the name of the company was Serramont Auto Body Plaza. The service received on both occasions was excellent. Quality work done at a reasonable price coupled with responsive customer service are the hallmarks of the company. My advisor on this visit was
, who furnished me a ride home following dropping the vehicle off.
was my advisor in 2012. Both individuals were highly knowledgable of the work which needed to done and both had carefully explained what was to be done, the costs involved, and the length of time the car would be in the shop. I would recommend
without hesitation.
"

A
Rated Review by Linda H.
"This is our second excellent experience with Mr.
. He quoted on the above work. We provided the cup holder. He indicated he never put one in before.

He said our 10 year old lights were in terrible condition and indicated they would have to be removed to
properly. He said indicated 60-70% restoration possible. The hood was the main concern we had. He also spot painted some other nicks. He said those wouldn't be perfect and would just be filled in. I admire his complete honesty.

Our car was in his shop for three days and I must say we were thrilled with the outcome.

He is honest, very professional and does what he says.

Our 10 year old 5 series BMW looks like new.
"
 
 

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Dover Auto Repair Articles

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Angie's List In The Press

Sample Auto Repair Reviews

C
"
Dover Auto Repair Provider Name Locked
Repaired my sisters Lexus after a front end Collision over a year ago. She was given a lifetime warranty on all the work that was done. I have watched her try to redeem this warranty on a cracked windshield.
Dover Auto Repair Provider Name Locked
was the only one who had access to the car and yet they told my sister that someone must have dropped the winshiled wiper against the winshield causing the crack. Thus this was her expense.
Now after driving around with a bumper hanging off of her Lexus, they have informed
Dover Auto Repair Provider Name Locked
that she must have had a significant bump to the front of her car to cause the bumper to hang off of her car like this. It is difficult to imagine that a bump occurred without any
Dover Auto Repair Provider Name Locked
or indications of impact, but ther you have it.
If you are considering this vendor because of their warranty, think again.


"
A
"I chose
Dover Auto Repair Provider Name Locked
because they were highly referred to me by a trusted friend.
When I picked up my car, it looked brand new. My overall feeling is that this company knows its craft, has integrity and a sense of service. Fiaz even offered to pick me up from the Enterprise car Rental as the wait for a ride was too long. He also dealt with the insurance and made the whole incident hassle free for me. The service was rendered with punctuality, in a personable and professional manner. This was a pleasant experience. I highly recommend
Dover Auto Repair Provider Name Locked

"
A
"Wow! I am the hardest person in the world to please when it comes to repairs on my cars but
Dover Auto Repair Provider Name Locked
, at
Dover Auto Repair Provider Name Locked
in
Dover Auto Repair Provider Name Locked
's Corners, sure pleased me. He did an unbelievable job repairing a number of dents on my cherished classic car. He even went above and beyond and repaired a
Dover Auto Repair Provider Name Locked
that wasn't on the estimate. When I told him thanks, he said that he saw it while he was in the panel and just couldn't leave it. Now that is real customer service. Thanks
Dover Auto Repair Provider Name Locked
!
"
D
"When we dropped our car off both the navigation and storage compartment were working as expected. When we picked the car up the navigation screen would no longer open and the storage compartment latch was broken.
We are certain that both items were fine when we dropped the car off. A service technician had called us to let us know the radio wasn't working. This was a known issue as the amp had been removed and I was looking for a replacement part. The navigation screen opens when operating the radio and we believe it was manually closed instead of using the proper button. As a result it appears this has broken open/close mechanism for the navigation screen.
I had opened the storage compartment when we dropped the car off to retrieve my sunglasses. At that time it was fine. When we picked it back up and I went to open the storage compartment to put my sunglasses back in, I found the latch was broken.
When these issues were addressed with the manager, my wife was told the car is old and these are things that break on this age of car. We emailed the customer satisfaction email about a month ago and haven't received any response.

"
F
"Did not go very well. The best way to explain it is to reprint the letter that I sent to this establishment.
I have not received any response whatsoever. Please take note the prices are extraordinarily high and
overcharges for items that dealerships do not.
June 27, 2014
Dover Auto Repair Provider Name Locked

Attn:
Dover Auto Repair Provider Name Locked

11321 W. Greenfield Ave.
West
Dover Auto Repair Provider Name Locked
, WI 53214
Dover Auto Repair Provider Name Locked
:
I am writing this letter to you to express my thoughts of the service provided on my
mother's Ford Taurus, on 6/24/14. You replaced the starter and billed her $499.96.
The original estimate was $168.79. Quite a difference from what was charged.
Take away the tow of $63 (and that is quite high for a 2 mile tow), and tax of $26.52,
that comes to $410.44. Without the 10% discount, that figure would have been
$459.15. For a starter?
It appears you took advantage of an 85 year old loyal customer. For the re-
manufactured
Dover Auto Repair Provider Name Locked
-887RM you charged $267.68. A new one at
Dover Auto Repair Provider Name Locked
Ford is $212.45, a
$53.23 difference, or what I would call a bit of a price gauge. At Auto Zone the top
of the line Duralast starter was $161.99. Advance Auto also had fairly priced models.
Remember, this is a 13 year old car with a Blue Book value of roughly $2,300. If you
were looking out for your customers, advising them of a less expensive option would
have been reasonable.
The $85 "pin point," out of line. I knew it was the starter, and so did you. Connecting
a couple of clips to the engine and flipping a switch was free money for you without
question. When I mentioned this to my friends, they could only shake their heads in
disbelief, over $400 for a starter. I guess word of mouth advertising can go a long way.
In closing, you are a very pleasant man to talk with. But it now appears with this way
out of line pricing... maybe not so much.
I do not know what you and my mother discussed prior to the installation but I do feel
compelled to let you know my thoughts on the situation.
Respectfully,
Ranisav
Dover Auto Repair Provider Name Locked

4366 S. 86th St.
Greenfield, WI 53228
(414) 507-8968
"
A
"
Dover Auto Repair Provider Name Locked
is the recommended body shop for Audi in the Plano area. My TT had less than 5000 miles on it when I was rear ended at a traffic signal. The
Dover Auto Repair Provider Name Locked
organization exceeded my expectations in all areas of service beginning with first contact through the presentation of the repaired bumper. They were right on schedule as well. I defy anyone to detect that the bumper was repainted.
"
A
"In anticipation of returning my Prius at the termination of the lease, I brought the car to
Dover Auto Repair Provider Name Locked
for a repair estimate. Their estimate was rendered promptly, and it turned out to be over 50% LESS than a competitive bid I received from another local shop.
The car was subsequently inspected by a Toyota service company, and the inspector noticed the fender repair and stated that it was "okay" but stated that the panel was not properly aligned. Honestly, the panel looked just fine to me, but I'm no auto body expert. Toyota charged me $25 for "further evaluation." Since the charge was nominal I did not contest it, and because no further costs were assessed to me after the car was returned to the
Dover Auto Repair Provider Name Locked
, I let the matter go.
Dover Auto Repair Provider Name Locked
did a fine job as far as I am concerned. Their price was proven to be better and they delivered on time. Had I not received the "ding" from Toyota's inspection person, I would have given the work quality an "A" rating.

"
A
"
Dover Auto Repair Provider Name Locked
arrived on time and started to set up for the repair on the car right away. He was very profesional and he took his time on the repair. The repair went better than I expected and the state of the art truck he has came ready to do the job. The paint mixing was done with the help of a computer and the color was exact. Great service and great Company. Here is another reason why Angies List works so well for m, I would have never found this Company and never would I been relaxed based on the reviews

"

All Auto Repair in Dover, DE

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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View locations from page 1 of DoverAuto Repair

AAMCO Transmissions

3729 N Dupont Hwy
Dover, DE

ACTION TIRE INC

229 S GOVERNORS AVE
Dover, DE

ADMIRAL TIRE & AUTO CTR

280 COWGILL ST
Dover, DE

ADVANCE AUTO PARTS

422 S DUPONT HWY
Dover, DE

ALL-TECH AUTOMOTIVE

899 S DUPONT BLVD
Smyrna, DE

ALLISON'S AUTO BODY

2357 PEARSONS CORNER RD
Dover, DE

AMS Automotive LLC

28266 Lewes Georgetown Hwy
Milton, DE

Andre's Automotive

297 Wilmette Ave
Ormond Beach, FL

ATLANTIC AUTO CONSULTING

50 ACACIA PL
Dover, DE

Atlantic Auto Repair

35834 Atlantic Ave
Millville, DE

Auto Transport - United Freight Of America

3389 Sheridan St
Hollywood, FL

AUTO ZONE

424 N DUPONT HWY
Dover, DE

AutoPartsNerd.com

(no pick-up)
Bronx, NY

B & H AUTOMOTIVE SVC

1256 S LITTLE CREEK RD
Dover, DE

B & N AUTO ELECTRIC SVC

4008 S DUPONT HWY C
Dover, DE

Bill Cannon's Garage Inc

36389 DuPont Blvd
Selbyville, DE

BLUE HEN COLLISION EXPRESS

5825 W DENNEYS RD
Dover, DE

BMW of Towson

110 West Rd Ste 500
Towson, MD

Boulevard Ford Lincoln

18443 Coastal Hwy
Lewes, DE