Westbrook Auto Repair

WESTBROOK, CT

Auto Repair are in Westbrook

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"... service, the service representative suggested other things be done, but they were consistent with the mileage on the car and didn''t seem out of line. the work they do is always excellent and prices are better than other dealerships...."

"... managers are very helpful and offer a very good price - felt they were fair and honest. we drive across town to have maintenance work done because they are so pleasant to deal with, as well as efficient. great waiting areas. they keep you informed at every step...."

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Westbrook Auto Repair Articles

Do you have to use the body shop the insurance company recommends?

Make sure you're comfortable with the body shop doing repair on your car. (Photo courtesy of Fenders Collision Center)

No, you don't have to use the body shop that the insurance company recommended. The choice is yours — by law, in the majority of cases. Yet a question remains: Will you get a quality repair?

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Westbrook Auto Repair Reviews

"... and knowledgeable. did not waste my time haggling. gave me a great price at the start. all in all, a very good car buying experience...."

"... was friendly, service department was immaculate, great waiting room...."

"... with the work done on my van. however, the inability of the shop to keep me informed was upsetting. they had said the work would be done in 3-4 days but, after 4 days i had not heard from them and had to call to find out my car would not be ready for a week...."

"... organized, and they let you know the costs ahead of time. they are always accommodating if you have a problem, in terms of getting in...."

"... estimate on the site and politely and throughly answered all of my questions. i'm not sure yet if i will use them until i get more estimates, but they certainly seem competent...."

"... good care of my car. they always take great care of me. they got the book out and showed me and explained the process in detail...."

"... on-line. received call back informing me that my service would take at least 1/2 day plus gave me a base cost for 75,000 mile servicing. when i arrived for my appointment, took my car right in, gave me shuttle bus service to work and called me throughout day..."

"... morning to schedule the work for thursday afternoon. they called me monday night and left a message saying i missed my appointment. i called back and they said they must have marked the wrong day in their system. they then re-set the appointment for thursday...."

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Westbrook Auto Repair

WESTBROOK, CT

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