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Over 40 reviews for
West Hartford Plastic Surgeons from people just like you.

"I called to make an appointment and was scheduled within a couple weeks. At the end of the conversation I was told that there would be a $100 copay for the consultation." I informed the Dr's rep that the surgery would be covered by insurance and that with the expense of radiation I had met all of my copay and coinsurance requirements. About a half hour later I received a call from the dr's office to let me know that the person who scheduled me didn't realize that I was an insurance pay - not a cosmetic self pay- and they had to reschedule me...more than a month later! Not wanting to be treated as "less than" because I am using my insurance for cancer reconstruction and not simply paying out of my pocket for an elective cosmetic procedure, I decided to have a consultation with another breast surgeon. I called and cancelled the month away consultation with Dr Wakelin and left a message explaining why with the Practice Manager. I received a call from Dr Wakelin's "assistant" who shares his last name. She was very apologetic and wanted to let me know that the person who said that was new, only lasted two weeks, and was no longer there. She really wanted me to come in and meet the staff and Dr Wakelin to see how wonderful they all are. She said she wanted the opportunity to "make it up to" me. I agreed to an appointment the following week. I was told to show up 15 minutes early unless I filled out my paperwork online. In that case, Ms. Wakelin told me to be a little early because they run "exactly" on time. I did my forms online but when I arrived was told that I had two additional forms to complete. One form was a credit card authorization that said that if I didn't pay my balance after 30 days that they would run an EFT against my credit card. The other form was the HIPAA form, required by law, but with a few edits - including a statement of financial responsibility where I would have to agree to pay whatever the insurance didn't pay. Needless to say, I told the receptionist that I was uncomfortable signing these forms. At 18 minutes after 2 (so they don't really run exactly on time) I was called back.. Ms. Wakelin insisted that I apparently did not understand the forms and that is why I wouldn't sign tem. She explained to me that I would be financially responsible for any amount that the insurance company didn't pay. Despite explaining to her that her organization has an agreement with my insurance company for set fees for certain procedures and that under usual circumstances I might be responsible for copays and coinsurance, but in this situation I am not. She even went so far as to ask me if I thought the doctor should just write off what the insurance company refused to pay. I said that the doctor should adhere to his agreement with the insurance company. Bottom line, because I refused to sign a
check to the doctor's office I was "unable" to see the doctor. Oh, Ms. Wakelin did try to get me to sign the one form because HIPAA is required by law - I offered to sign a HIPAA form without the financial responsibility statement but they wouldn't accept that. I suppose that if you were going for an elective cosmetic procedure this practice would be just fine. It seems that Dr Wakelin has a great reputation....but for someone like me that just wants two average similar looking breasts after breast cancer surgery, with great insurance that will pay for everything - if the doctor is willing to live up to the terms of their agreement - this ordeal was just an irritating waste of my time.

-Pamela H.

"I consulted with these guys for a consultation about liposuction, thinking that liposuction was a straightforward procedure and that a physician's assistant" could probably do as well as someone with an MD. Will never trust a non MD to do major surgical work again. The office was in an expensive part of town, and the reception staff welcoming, as is usually the case with cosmetic surgery centers. The PA that does the surgery, Rod, was also very nice. I noticed the price changed between consultation and surgery, which was the first red flag. Then after surgery, they allowed me to drive myself home when I was still sedated and I fell asleep behind the wheel and had to pull over in the middle of the highway. Afterwards, despite aggressive massage and supportive care, I developed a cottage cheese,
type stomach. The initial welcome on follow up changed into a denial that anything that went wrong could have been their fault. I ultimately went to a a number of surgeons for second opinion to have Rod's worked fixed, and was told that he had been overly aggressive and I had developed scar tissue, for which not much could be done. A reconstructive plastic surgeon ended up having to refill in the areas around the scar tissue to even out the lumpiness with fat grafts that they took from other parts of my body. It was painful, and ended up costing me over twice as much to have his work reversed ($12,000), plus a second period of recovery time and missed work. I am still unable show my stomach in public because of the stares and questions I receive. Beyond the physical pain, the stress and anxiety I suffered has been really difficult. Nice office, but if something goes wrong, don't expect them to back you up. Lesson learned - be cautious in being overly trusting of Yelp reviews to make major surgical decisions. Physician's assistants are called 'assistants' for a reason.

-Trace P.

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Local Articles in West Hartford

5 Common Cosmetic Procedures

Get a brief overview of the five most commonly performed minimally-invasive cosmetic procedures: Botox injections, soft tissue fillers, chemical peels and more.

Cosmetic surgery

Often known as plastic surgery, cosmetic surgery is a procedure that modifies or improves an aspect of one's appearance—a physical deformity, irregularity or defect—but isn't medically necessary.

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Plastic Surgery - Cosmetic

Dog bites on a baby's face are deep so plastic surgeon Dr. Khoa Lai is called in. Dr. Lai's good work leaves child with only faint scars.

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Ask questions to learn more about your doctor, like how he or she treats preexisting conditions, handles emergencies during off hours, and about their education and residency background.

Angie's Answers

Hi Cathy, 
This is Sarah B. in Member Care. I'm happy to help!
I apologize, but Plastic Surgeons fall under our Plastic Surgery category which is included in the Health list. Currently, you're enrolled in our Basic membership which only includes access to our Home list. 
If you'd like to upgrade your membership to the Plus or Premium plan, we'll be happy to assist you with this search. If interested, give us a call at 1.888.944.5478 and we'll take care of this adjustment. Again, I do apologize for any misunderstanding. 
If you would like information on other providers through this forum, please let us know. You can respond to this thread or submit a new Answers post. You can also reach us at memberservices@angieslist.com. We're happy to help, Cathy!

Cosmetic Surgery reviews in West Hartford


I was not told before the operation that there would be numbness on my crown for 6 months. Turns out the numbness is permanent. I was told that the scar on my hairline would be concealed as my hair grew out. I have a visible permanent scar that was placed BELOW my hairline. I recently went for physical therapy and the PT noticed RIGHT AWAY that I have this scar. I am now being treated by her with a scar release technique similar to accupuncture. I feel like I traded one obvious flaw for another. I called Dr.
West Hartford Plastic Surgeons Provider Name Locked
's office about the issue and the call was never returned.Please make sure you are prepared for a scar on your hairline before you receive this procedure. If you face hair thinning or hair loss in the future this will be a huge problem.
- Ann M.

I went well. The fat pockets were gone. I had one small area under my right arm but he offered to redo that and any other area and I would only have to pay the room costs (about $1000). He seems very knowledgeable and professional and I would certainly use him again.
- Jerry L.

Not good at all, arrived early, waited extra 30 mins in waiting area, realized Dr was Eye Dr not plastic surgeon, told reception that I was in the wrong place and she said she would check and let me know. Came back and said Dr would let us know if she could not do anything, Dr could do nothing as expected and spent majority of time taking about the eye things and other procedures she could do which was of no interest to us, They billed anyway. I paid but would not recommend this DR to anyone based on our experience.

My initial treatment was for Cavi Lipo on my lower abdomen. After the treatment the treatment operator was massaging my shoulders and had me turn over over, I wasn't covered and she put her hands on my breast and started fondling me. I filed a police report which there is still an open investigation going on. The owner called me and told me that no one there had sexually assaulted me.
- Marie I.

The surgery went very well. All cancer removed. Absolutely no problems post surgery. I even received a post surgical follow up phone call 2 days after surgery. I just cannot explain in words how wonderful this doctor was through out this ordeal. I have been in the medical profession now for over 50 years and I will tell you this is one of the most friendly, personable, professional doctors I have ever met. I will highly recommend him !
- Rod B.

He's the BEST plastic surgeon in this area! He's not going to make promises that he can't fulfill. s someone who is also in the healthcare field & is knowledgeable about his
West Hartford Plastic Surgeons Provider Name Locked
, no one compares to his quality, follow up & MOST IMPORTANTLY, his EXPERTISE in this field!! I HIGHLY recommend him & when patients come to our office & ask about who we recommend, Dr.
West Hartford Plastic Surgeons Provider Name Locked
is the ONLY plastic surgeon we recommend!!
His staff,
West Hartford Plastic Surgeons Provider Name Locked
West Hartford Plastic Surgeons Provider Name Locked
West Hartford Plastic Surgeons Provider Name Locked
are FANTASTIC, extremely thorough & highly EFFICIENT!! They do everything possible to make you feel as though you are the ONLY person they are focused on & make sure ALL of your questions regarding intake, billing & aftercare are clearly understood & you will continue to feel this way even AFTER you've had your procedure performed!!
West Hartford Plastic Surgeons Provider Name Locked
OR HIS STAFF!! EXTREMELY HAPPY & if I ever need any additional work performed, I DEFINITELY will be ONLY going to him & his staff!!
- Linda C.

The scar is large and is close to my neck area. I was referred to Dr.
West Hartford Plastic Surgeons Provider Name Locked
as a plastic surgeon because the area had thin skin and needed a personal with skills. Adoring my 2nd checkup he noted an inflamed area and said it would get better. It has not.
- Fain K.

I had an excellent experience with my face lift and upper blepharoplasty! | The results were beautiful and everyone at the practice was very professional. Dr.
West Hartford Plastic Surgeons Provider Name Locked
is not as much of a salesman has some plastic surgeons I've met but his results and his bedside manner are both impeccable.
- Amanda M.

Plastic Surgeons in West Hartford, CT

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Allen, Dr. Jerilyn S.

36 Watson St

Connecticut Surgical

85 Seymour St

Fedele Volpe DDS,DMD

1 Golden Hill St.

Gary Russolillo MD

970 Farmington Ave
West Hartford

Griffin Hospital

130 Division St.

Joel Rosenlicht DDS,DMD

483 Middle Tpke W

Judd Fink DDS

1005 Farmington Ave
West Hartford

Laser Center of Milford

232 Boston Post Rd


836 Farmington Ave.
West Hartford

Narayan, Dr. Deepak

800 Howard Ave
New Haven

Narayan, Dr. Deepak

800 Howard Ave
New Haven

Richard J. Restifo, M.D.

59 Elm Street
New Haven

Rosenlicht & Ansari Oral Surgery Center

483 Middle Tpke W

Samson, Dr. Henry B.

100 York St
New Haven

Steven Belinkie MD

12 Lakeview Dr
West Hartford

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