Vernon HVAC Contractors

Vernon, CT

Vernon Hvac Articles

Sample Reviews

A

Rating
I've never written a review before but felt like this was well earned and worth it. We have a two story home and two separate A/C units for each floor. Our upstairs unit had not been working as well as the down stairs unit, as in not putting out as much cold air. Monday evening we realized the temperature on the top floor kept rising and was not dropping. We contacted Econo Air after hours on their emergency line and our call was returned within 20-25 minutes by
Vernon HVAC Contractors Provider Name Locked
. Just through basic questions he gave told me he would have no problem coming out that night or he could come out the next day. My husband and I were worried about the cost of an emergency call and it was only $10 more then an appt made within normal hours. We had just been quoted ten minutes prior to that by another A/C company $257 just to come out to our house, not including parts and work done.
Vernon HVAC Contractors Provider Name Locked
made it to our home within the 20 minutes he said he would be there and started checking out everything right away. He explained everything that he was doing and showed my husband everything that he was looking at and finding as he went along. When all the work was completed, our A/C was working much better almost instantly and we still paid less then what we would've paid the other company just for showing up. We felt confident about the work that was completed and didn't feel like we were being overcharged or taken advantage of because it was an emergency call. We will definitely stick with
Vernon HVAC Contractors Provider Name Locked
for yearly maintenance also from now on.
Vernon HVAC Contractors Provider Name Locked
did a great job.
- Erica C.
A

Rating
Went very well. They called on Monday and scheduled an appt. for Wed the 27th. The technician ran a little late, but they called to inform me and were on it.
Vernon HVAC Contractors Provider Name Locked
arrived and was awesome. Explained everything and was very thorough. I was very happy with.
- Douglas W.
D

Rating
It started off well, he was nice and courteous until it turned into a sales pitch. He said the coils were bad, and I shouldn't replace them with the freon(?) ones because they are getting so expensive, but he wanted me to replace them with the puron(?) ones. Which in turn meant he wanted to sell me a new compressor, and because all that was being replaced I would also need to get a new furnace. He offered me a special deal for like $5,000 to replace it all. Well I decided I'd talk it over with my spouse first. He left, and the only thing I wanted to be fixed (the blower than would NOT stop) was still blowing. He said it should turn off and it was probably because the filter was old that it's been floating.
Fast forward a week, we had to call someone else because the fan/blower still hadn't stopped. We had a guy out from a different company and in about 5 minutes he noticed the pilot light was out on the furnace and re-lit it and
Vernon HVAC Contractors Provider Name Locked
DA, the fan stopped. Problem solved. No new coils, compressor, or furnace. No sales pitch. However, I know my equipment is getting old, and I'll probably have to replace it sooner that later. When I do, I'll likely call this other company.
Just to note, this is my first bad experience with Angie's List. Usually everyone has turned out just great!

- Kenneth R.
A

Rating
Was a bit difficult to get an appoint as they seem very busy but was worth the wait. Went over and beyond what I requested. Great company. Thank you
- joy R.
F

Rating
Horrible!The first flag I saw was that they said my coil and blower motor needed cleaning(which they did). The first price quoted was $199 for coils and $399 for the motor. When I said no to the blower, the price immediately dropped to $199-why not give me your best price initially?
The second flag was that these guys did not have some basic things-they asked to borrow a towel, then a mop (which was left filthy afterward in my laundry room). Then one asked for a rag. A rag! I gave him an old T-shirt.
The last flag was that they left an absolute mess. Water was left standing in my hallway and on a bath vanity top (used without asking). Dirty footprints were left on the ceramic tile, tracked from the front door to the AC and back.
The bottom line is that this $49 service call ended up costing $266. Had I done everything suggested, at their price, it would have been about $650.
Update: My A/C just stopped working today, only blowing hot air.

- Richard H.
A

Rating
Clay is such a wonderful representative
Vernon HVAC Contractors Provider Name Locked
. He was friendly, courteous, professional, patient (I had lots of questions), and prompt. At the end of his inspection, he went through his analysis, line-by-line, and made some recommendations concerning how to maintain my units. He did not employ any high-pressure tactics nor did he try and "sell" me anything. Instead, he outline my options and gave me lots of information so that I can make the best choice when the time comes. Like many others who have reviewed
Vernon HVAC Contractors Provider Name Locked
, I also have signed up for their maintenance plan. The price is reasonable, and it gives me some comfort knowing that my units will be well maintained. In short, I highly recommend
Vernon HVAC Contractors Provider Name Locked
.
- Elisa N.
A

Rating
From start to finish they explained the estamate in detail and offered me many options for my needs and budget, the installatiion of the equipment went smoothly and was quality work. The crew that did the work were neat clean and helpful thr entire time. Job was completed in 1 day as promised. Suprisingly the owner of the co was there and worked with the team the whole day. Two thumbs up for these guys and will recomend and use them again
- louis F.
A

Rating
Tech was punctual, very courteous, friendly and professional. After a thorough inspection, he found all operations okay. We highly recommend this service and most definitely would use again.
- JoAnne L.
N

Rating
OUR AC WENT OUT LATE ONE EVENING. WE CALLED
Vernon HVAC Contractors Provider Name Locked
, HE ASKED DID WE NEED HIM TO COME OUT THAT NIGHT. WE TOLD HIM NO WE WERE ALREADY PACKED TO GO STAY AT A HOTEL IN THE MORNING WOULD BE FINE. HE TOLD US HE WOULD BE THERE AT 7:30 IN THE MORNING. HE WAS RIGHT ON TIME FOUND THE PROBLEM, AND LET US KNOW WHAT IT WAS. HE HAD IT FIXED IN UNDER AN HOUR. WE WILL CALL HIM EVERYTIME WE HAVE A PROBLEM. HE WAS VERY PROFESIONAL WE WENT FROM HOT TO COLD IN NO TIME AT ALL!
- Joan B.
A

Rating
Vernon HVAC Contractors Provider Name Locked
and
Vernon HVAC Contractors Provider Name Locked
came to install it. They removed a wall (no extra cost) very cleanly in order to access the furnace. The shop did not have electricity due to a storm, so they bought a generator in order to make the right metal pieces for our system. They worked cleanly and conscientious. They repaired ducts that were messed up by a duct cleaning company. Their price was 50% what we were quoted by AAA
Vernon HVAC Contractors Provider Name Locked
. I felt like they went out of their way to do a good job.
- Kristin L.
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All HVAC Contractors in Vernon, CT

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

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INTERIOR ENVIRONMENTAL SYSTEMS

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Preferred Propane

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