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is a great educator on water conditioning and purification problems, solutions and systems. He was very professional, no pressure sales" and provides excellent customer service. Will recommend him to others.


"Setting up the appointment over the phone with
was quick and he was flexible with my schedule. He showed up on time, was very efficient," and cleaned up after himself. He took the time to go over the new water softener with me and show me how to use it. He answered all of my questions and was very professional.

-Emily H.

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Angie's Answers


I actually just replaced my Pelican Natursoft "water softener" with an more-traditional ion exchange model.  I used the natursoft for a little over 4 years, and I can say it worked as advertised.  When remodeling a while back we decided to get a tankless water heater.  All the documentation indicated that hard water with the tankless heater is a no go.  We had to do somehting, but since I'm lazy (didn't want to deal with the salt or plumbing in a drain) and my wife didn't like soft water, the salt-free model looked attractive.  I too was somewhat skeptical, but the reviews I found looked good, and I know enough about the science of nucleation (I was a material science major in college) to know that what they said made sense, so I bought one.


One thing needs to be made clear - the natursoft system is NOT a water softener!  It contains a media which nucleates some disolved metalic salts out of solution.  These crystals, once formed, remain in the water, and still react with oils, detergents, etc. in the same manner as the disolved salts.  They also continue to form scale wherever water is allowed to evaporate, such as faucet nozels and shower heads. In fact, it's possible that evaporative scaling was even worse than before we installed the system.


Importantly, however, once in crystaline form, these salts do not stick to pipes, or in my case, heat-exchangers.  My tankless heater has a sensor to indicate when it needs to be descaled, and the manual indicates that for my water hardness and hot water use I should have had to descale approximately every 6 months.  In four years with the natursoft the descaleing indicator has never gone off.  For further evidence, when I installed my new softener a few weeks ago, I had to cut sections from the copper pipe on both the inlet and outlet side of the natursoft.  Both sections of pipe were installed at the same time as the natursoft, but while the pipe on the inlet side was green and rough on the inside, the outlet pipe looked and felt like new.


As such, if you want or need a salt-free system for some reason (low-sodium diet for blood pressure, don't like the feel of soft water, can't easily plumb a drain into the softener location, or can't carry heavy bags of salt to the softener), then I can unequivocably recommend the natursoft.  If, like my wife and I today, you want soft water, that feels soft on your skin, creates less soap scum, rinses cleaner in the dishwasher, etc., then the natursoft probably isn't for you.


Water Softener Installation And Repair reviews in Stratford


This company is fabulous! We have used them twice now, once for our water softener, and now for our
Stratford Water Softener Companies Provider Name Locked
system. They take the time to explain things completely, are very nice, prompt, and professional. We asked them to replace filters in our
Stratford Water Softener Companies Provider Name Locked
system that we had purchased from another company (who shall remain nameless). Unlike the other company who acts like selling us their propriety filters at huge cost and replacing them interferes with their day, Imperial is a first class experience. They are not afraid to show you how easy it is to replace filters, and they don't sell
Stratford Water Softener Companies Provider Name Locked
systems that use proprietary filters (if we had only known when we bought the system). If our current system breaks, we are buying a new one only from Imperial, and they are the only company we will call for future service. Well done guys!

Stratford Water Softener Companies Provider Name Locked
was awesome. Very professional and polite. I am interested in getting a soft water unit and he explained were it could go in my garage and a rough estimate of the cost.
- Kelly C.

AquaSystem deserves an A+! We moved into a new house and decided to install a water softening system to improve "life quality". After some research and comparing with other vendors, we decided to go with AquaSystem of
Stratford Water Softener Companies Provider Name Locked
due to the good review and reasonable pricing. We had the whole system installed and running one week from the initial contact with the vendor.
The whole installation process was more complicated than I expected because the main valve of our house was missing. It took the installer (
Stratford Water Softener Companies Provider Name Locked
) quite some time and great efforts to find it and verify it. He did the diagnosis in the right order and took the time to set things right. The installer was very professional and courteous, not complaining the extra work and inconvenience at all. I was very impressed!
There was a small issue with one of the faucets after the water system installation. I emailed to
Stratford Water Softener Companies Provider Name Locked
and he responded me during the weekend and sent a plumber to fix it on Monday immediately. The reconfiguration of the water main line introduced some sediment in the water line and one of the faucets got blocked. Again the plumber identified the issue correctly and solved the problem.
AquaSystem really has superior customer service. I highly recommend it!
- Tao X.

They should have consistency to receive an A grade from me. They serviced it ad they left. They forgot to turn it back on. we've been using them for a long time. They're pretty good. They are here when they say they are coming.
- EDward G.

Will arrived on time- window was 8 - 9 am and he showed @ 8:05 am. Began work right away and completed service as requested. Service was professional and Will was considerate of my time. Thank you!
- Renee P.

Stratford Water Softener Companies Provider Name Locked
fulfills the highest standards both in professionalism and in quality of work. He bring the work place to your door along with his expertise. If only everyone stepping into your house cared about people the way he does and the way he represents his company. "Five stars" should be 10. The quality of work, the consideration and care, his standards, merit him and his company confidence in calling him when needed.
- Samuel & Helena Hernandez C.

Stratford Water Softener Companies Provider Name Locked
came out the following day from initial contact and surveyed my water line. His 2 man crew came out the following week since I was going to be out of town that weekend. They initially thought my softener would need to be installed outside but upon further inspection, they found where they could install it in my ultility room to my surprise. They took a little longer then initially planned but they got the job done to my satisfaction and made sure it functioned properly with no leaks and I understood its operation.
- Rashad P.

We needed a complete new water treatment system...old one was over 30 yrs old....We didn't know who to get, so I went on Angie's List and because of the reviews, decided to use
Stratford Water Softener Companies Provider Name Locked
(Millstone Township)... and so happy we did.
They came to our house on the day & time they said they would be there - they didn't leave a mess for us to clean - they took away all the old tanks - answered all our questions, very professional & best of all - our water is GREAT!!!

- Agnes B.

Water Softener Companies in Stratford, CT

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1-800 Construction,Inc

655 Washington Ave.


PO Box 920624

a and b services

175 lauman lane

A Plus Remodeling

606 Post Road East

ABS Plumbing Inc.

5 West Cross Street

adk water solutions

16333 96th St

aguiner's plumbing&heating

03 manufcaturers pl

Air Specialists Inc

18 Mill Plain Rd

AJ Plumbing Contractor

173 Breakers Lane

Aqua Filter Plus

112 E. 9th Street

Aquatech Systems LLC

1307 W Meadowbrook Ave

Aquathin of New York

7 E 8th Street

Babajeng Foundation

1200 Langdon Boulevard

Baby Bear Construction LLC

18 Macculloch Avenue

Barron Home Remodeling

655 Rahway Ave.

Bennett and Cole Water Solutions

PO Box 5233

Berkey Water Hawaii

68-1158 Mamalahoa Hwy

Better Water Well Systems

348 Smith Ridge Rd

Blu Logic USA

1609 Mcdonald Ave

Boss Home Repair

220 Broadway

Botticelli Plumbing & Heating

48 Padanaram Rd

Brienza Mechanical LLC

94 Upper Hibernia Road

Bruni & Campisi

199 Ridgewood Dr

Carefree Air

199 Merrick Rd

Carter's Mechanical, Inc.

878 Rensselare AV

Chemical Specifics

46-09 54th Rd

Chosen Few Pets

116 West 23rd Street Flatiron District

Conlan Plumbing Inc

Po Box 3411

Dk Painting And Renovation

22 Cherry St


7181 Eagles Perch Dr

Electrical MD

P.O. Box 149

Greenwich Handyman

440 N. Main St

H2O Services

1054 rte 52


1602 Lakeland Avenue

Johnny Fix It

341 Call Hollow Road


10 Van Tassell Ct

L&J Construction

17 Beattie Ave

Loren Findorak Drilling Inc.

13 Godfrey Place

Marino's Waterworks

PO Box 3327

Mark D Anderson Plumbing

141 Dodgingtown Rd

Mike Barrett Plumbing LLC

24 Beaver Brook Rd

Nationwide Property Services

269 Chamberlain Ave


S.I.E,Shahab Pura, Sialkot-Pakistan.

Pete the Handyman

10031 4th Ave


PO BOX 5120


95 W Main St

Purified Solutions

718 Walt Whitman Rd


554 Boston Post Road

Rhodes Pump Service

2351 Boston Post Rd

Ryan Inc

741 Lehigh Ave

SJG Construction

353 Avenue O

TBS Basement Waterproofing

324 Second St Pike

The Plumbing Artisans Inc

18 Buttonball trail

Water Dr LLC

14 Greenfield Dr.

Water Heaters NJ

3 Great Meadows Ln

Yacko Plumbing & Heating

37 george st

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