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A
"
was great. Called ahead (as I'd requested) and did a walk-thru with me to understand what I needed done then he got to work. There" were a few issues between the galvanized pipes and the old cast iron flange on the basement toilet, but
informed me of them and how he was going to work around them. I really appreciated the options he presented to me when it came to the laundry tub. I bought a new one to replace the old - standing on legs like the old one. However
pointed out that the drain line was running uphill due to the height of the conneciton to the stack and the shorter height of the bottom of the sink. He said he could fix the stack connection (at least 3 hours of work) or if I found a wall mount sink or a kit to convert the one I had to wall mount that would work to get the sink drain higher and not need to do the stack work. I gave a B on price simply because I was hoping to keep it under a 1,000 - but with a vintage house and multiple projects that may have been naive.

-SANDY O.

A
"
came by the first time to provide an estimate and do some smaller jobs such a fixing a toilet and a sink. He then came out the second time" for new water heater installation. Everything was exactly we expected. We liked his work so much we kept finding other plumbing tasks around the house we wanted him to do for us.
's work is done expertly, he is punctual, he communicates well, he is extremely pleasant, and easy to do business with. Using
was a no-brainer for us.

-James C.

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Local Articles in Norwich

4 common plumbing scams and how to avoid them

Some plumbers are in the business just to make a quick buck. Here are four of the most common plumbing scams to watch out for and how to avoid them.

Hiring a Plumber

When you need a plumber, especially for an expensive project for which you have time to plan, make sure you hire one who is fully qualified and licensed in your state. A plumber may be an apprentice, a journeyman or a highly qualified master plumber, depending on the level of training and experience.

gas fireplace with fire burning
Fireplaces, Chimney Sweep, Plumbing

Dear Angie: How much can I expect to pay to have my wood fireplace converted to gas? Our house is about 30 years old. The bottom of the fireplace looks like it's easily accessed through the basement. The conversion would involve running 30 to 50 feet of gas line. — Thomas M., Cincinnati, Ohio

Food you shouldn't put in the garbage disposal
Plumbing

What do coffee grounds, pasta and liquid drain cleaner have in common? Their ability to damage your drain.

If you have a leak in your shower caused by missing grout, you can scrape out any loose material and regrout the area. (Photo courtesy of Angie's List member Rachel L. of Philadelphia)
Plumbing

If you notice water leaking from your shower, finding the cause can take some time. Learn how to trace the source and save some cash.

Plumbing

So you're in the bathroom minding your own business when you notice, ahem, seepage around the base of the toilet. It's not human error, but an issue with the john. The good news: It could be a relatively simple, inexpensive fix.

Inspiration & Ideas

garden tub with tile surround
Macauba Quartzite countertops
new kitchen tile backsplash
shower with ceramic tile
double-bowl stainless steel sink
copper apron-front sink

Angie's Answers

?
It is not uncommon for a plumber to have to go get the parts necessary to repair and complete the job.  It is very hard to determine what the problem is over the phone and it is not until the repair process begins that the parts needed to resolve the problem is discovered.  It may also depend on if the plumber is using hourly rates or per job rates.  I would hope the time to get the parts would be minimal and the charge would be as well!
?

From the sounds of it, you have a clog between the floor drain and the connection to the city sewer (unless you have a septic tank).  The lower flow rates of sinks / showers / dishwashers probable don't cause a backup like the washing machine does.  A couple of suggestions.

1.  Snake the drain line with a spade tip snake, twisting the snake as you advance it.  This should clear the partial blockage.

 2.  If feasable, have your washing machine discharge into a utility sink and put a strainer on the drain to catch the clothing fibre (fibres and grease from the sink probably made the clog in the first place not to mention a garbage disposal).

3.  Replace your floor drain with one that has a backflow preventer (looks like there is a ping pong ball in it).

 Good Luck

?
FYI: CPVC and PEX are two different materials and installed differently.  PEX is not intended to be glued but instead has special crimp fittings.  PEX is a brand name of one product that is manufactured slightly differently by others as well so it is important that the same brand fittings are used to match the pipe material.

Mobile homes used CPVC for years and some still do.  It works fine but is not as strong as a properly soldered copper pipe system.  Is the contractor installing this new plumbing a licensed plumber?  I'd be surprised if he is since he's using CPVC and not PEX (or similar) or copper.  PEX pipe is even cheaper than CPVC when run by a knowledgable plumber.  It doesn't require nearly as many joints since it comes in rolls and can flex through spaces easily.

There are some groups raising a fuss about BPA and other chemicals found in plastics that don't like the use of CPVC, PVC, or PEX pipe.  I haven't seen the results of any lab tests to confirm or dispute their concerns.  As far as durability goes it's fairly safe as long as it's properly installed and secured.  It is not as susceptible to hard water damage as copper.  It absolutely must be insulated along it's entire length to protect it from contact to other materials as well as freezing.  Also, the fixtures in the house need to be grounded electrically since the pipe itself provides no electrical protection against accidental shock or electrocution.  In a copper plumbed house the system is grounded so static electricity, a short in a wire near a water line, or lightning strike will carry the current out through the pipe instead of through the water to you, ideally.

If it's installed correctly you should be fine but make sure the contractor knows what he is doing and follows the proper procedures to use CPVC pipe.

Todd Shell
Todd's Home Services
www.thomeservices.com
?
It is usually cheaper to remove part of the ceiling below and patch it after the leak has been repaired.  Remember that water can travel before settling in one area, causing the spot you've seen.  Just because it is below the toilet does not mean that the toilet is the problem.  The cheapest option is to pull the toilet and check the floor around the wax ring to see if it has been leaking.  A new wax ring only costs a few dollars.  When was the last time you caulked the shower in that bathroom?  The water can leak around the corners or at the door (if you have one) and travel along the floor joists until it pools in a lower spot on the ceiling below, then seep through.  It could also be a seal at the drain of the tub or shower. 

I get a few calls a year for this sort of thing.  It's usually something simple but can be a nightmare to diagnose, especially if the problem is intermittent.  Start with the simple possibilities and use deductive reasoning to narrow the possibilities.  Before you do a lot of damage it may pay off to hire a reputable contractor to help you make sure you've exhausted all of the imple and more obvious possibilities.

Todd Shell
Todd's Home Services

Plumbing reviews in Norwich

A

Rating
I woke up early Saturday morning and noticed that all the faucets in my house were not working. I figured the pipes had froze, because It was the coldest night of the year. I called few companies, but only
Norwich Plumbers Provider Name Locked
from
Norwich Plumbers Provider Name Locked
answered. He is a very funny and friendly guy, I felt comfortable using the company right away. He explained that they were very busy, but he will try to fit me in. A few minutes later he called to let me know one of his workers can stop by in one hour.
About 30 minutes later
Norwich Plumbers Provider Name Locked
arrived and we went into the crawl space to inspect the pipes. He gave me a detailed explanation of all my options and the gradual steps he will take if the first option fails to work.
Norwich Plumbers Provider Name Locked
went right to work and after 15 minutes we thought it wasn't working.
Norwich Plumbers Provider Name Locked
went to his truck for more equipment, but by the time he came back from his van water started flowing from the faucets.
He went back in the crawl space to make sure the pipes didn't burst. I would like to thank
Norwich Plumbers Provider Name Locked
and
Norwich Plumbers Provider Name Locked
for the great service. I will definitely use
Norwich Plumbers Provider Name Locked
later in the year to work on my sewage line.


- ROHAN W.
A

Rating
We called Universal on Sunday morning at 8:30 AM for emergency service and they had a technician come to our home within 1.5 hours. We had no water in home because of pipes bursting from the cold and they added 2 shut off valves within a couple of hours so water could be turned on in the house. On the next day, Monday, they came back and repaired the 2 burst pipes in the crawl space in single digit temperatures. We will use them exclusively in the future and Highly Recommend
Norwich Plumbers Provider Name Locked
to everyone.
Super Fast Service and Honest, Reliable work performed. Couldn't ask for any better service and they tried to save us as much money as they could....which We Highly Appreciated !!!
- John S.
A

Rating
The whole process could not have been better.
Norwich Plumbers Provider Name Locked
was fully informed when I called to set up service and she answered questions about options and costs.
Norwich Plumbers Provider Name Locked
, the installer, was prompt and very careful because he had to access the unit through a carpeted family room. We were very pleased and will not hesitate to recommend them and use them again.
- David H.
A

Rating
I WAS VERY HAPPY WITH THE SERVICE. THEY CAME OUT THE SAME DAY AND QUICKLY DIAGNOSED THE ISSUE.
Norwich Plumbers Provider Name Locked
THOROUGHLY EXPLAINED THE SITUATION AS WELL AS THE COST.

- MIKE J.
A

Rating
Have used them before.
Norwich Plumbers Provider Name Locked
was the technician who came out both times. He is professional and does a fantastic job. They are wonderful...from responsiveness of scheduling to communication and quality of work.
- Tara M.
A

Rating
Norwich Plumbers Provider Name Locked
installed a new sump pump motor in our home in April 2014. No complaints about that - the installation was routine, and the motor has been fine. In March 2015, the sump pump suddenly stopped working, and water began seeping into our basement. I called at 5:30pm on a weekday, and was immediately redirected to
Norwich Plumbers Provider Name Locked
. Despite my barrage of stupid questions and a lack of understanding of sump pumps,
Norwich Plumbers Provider Name Locked
was able to diagnose the issue, and walk me through a resolution. Our line out to the
Norwich Plumbers Provider Name Locked
was frozen, and removing a cap on the outlet by the house fixed the problem.
Not once did the operator or
Norwich Plumbers Provider Name Locked
ask for details to verify that they did, in fact, install the sump pump in question. They were very friendly, and being able to fix the problem without needing to pay for a house call is a bonus. This is the type of customer service that creates repeat customers! Well done!
- David H.
D

Rating
We have a home warranty and the warranty company chose the plumber. Made appt. for 3/3 @ 7pm.Called around 3:30ish to say he could come now. Husband left work and came home to meet him. No show. No call. Tried calling several times, no answer. Called warranty company this morning and they apparently got in touch with him. Plumber called, said he'd be there at a certain time and he was. Took about 1/2 hour to clean out drain. Explanation for the no call no show was that he got two other calls on their way over here. Was not happy about having to do the job; stated he were having "another Monday," and that everybody expected their job to be a priority.... don't appreciate him making the appt.. then calling to change the appt. and then not showing up. Especially when my husband had to leave work to accommodate him. I see that this plumber has many good reviews so I was not expecting a bad experience at all. Very disappointed. So far, the drain is working fine, but there is a lot more to customer service and acquiring loyal customers than just snaking a drain properly.
- ANNMARIE W.
A

Rating
Mr.
Norwich Plumbers Provider Name Locked
was quick to reply to the initial request, and very flexible (patient) with the repair date / time as the tenant in the unit had to move things around in order for the repair to get done.
He is knowledgeable about repairs as he's been in the industry for many years. He quickly diagnosed the source of the problem and proceeded with the repair after discussing the cost.
When the repair was complete, he tested to ensure it wasn't leaking.
He used high quality parts in the repairs.
He then proceeded to offer suggestions to keep the damage from happening again, which is a rarity.
He is a sincere and honest man that stands behind his work.
I will recommend him to my friends and colleagues that need any plumbing repaired.
He went above and beyond my expectations.
Mr.
Norwich Plumbers Provider Name Locked
is willing to get the job done without complaint, even at late hours of the evening.
He also offered a military discount which was very thoughtful and much appreciated.
Norwich Plumbers Provider Name Locked
B., Chardon, OH
- Cailin S.

All Plumbers in Norwich, CT

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A Plus Construction LLC

252 E Main St
Jewett City

ALL TRADES

Quaker Hill

alternative plumbing etc llc

147 bingham rd
Canterbury

AM-PM Roofing

30 Mill St
Middletown

American Home Shield

889 Ridge Lake Blvd

Anything Plumbing

36 Tatro Rd
Jewett City

ASAP Sewer & Drain Cleaning LLC

277 Old Salem Rd
Bozrah

BANNER WATER

32 BROWNS BRIDGE RD
Tolland

Barrette Mechanical LLC

36 bush hill rd
Brooklyn

BAZINET LLC

41 Sullivan Rd
Jewett City

Benjamin Basement Waterproofing

112 Summit St
Norwich

Better Built Basements LLC

229 Christian Ln
Berlin

Bruning Plumbing

40 Maple Ave Ext
Uncasville

BURR PLUMBING & HEATING INC

P O BOX 375
Waterford

Buttermore Plumbing

186 Maple Ave
Uncasville

Cahaba Scapes

2130 11th avenue north

Cawley Plumbing

67 Wolf Neck Rd
Stonington

DM Remodeling

290 Ohio Ave
Groton

Dziengiel Plumbing Unlimited

12 Monroe St
Norwich

ENTERPRISING SOLUTIONS LLC

11DANIEL ST.
Norwich

First Services LLC Plumbing

39 Talcott Ave
Jewett City

Fixitnow Services LLC

251 Pine Hill Rd
Sterling

Green Valley Plumbing, LLC

PO Box 167
Lebanon

H2O Equipment Company Inc

25 West High St
East Hampton

Independent Mechanical

PO box 304
Uncasville

Jack Cipriano Plumbing & Heating

616 Beach Pond Rd
Voluntown

JAD Basement Systems

117 Old Post Rd
Clinton

James Carboni Plumbing & Heating Inc

574 Route 32
North Franklin

Jezierski's Plumbing And Heating

1 Jezierski Ln
Thompson

L.P. Alice Contracting Services L.L.C.

64 Bushnell Rd
Jewett City

LAMPHERE PLUMBING & HEATING

344 COLONEL LEDYARD HWY
Ledyard

LARRY THE HANDYMAN

66 STONYBROOK RD
Gales Ferry

Lizardi's Fix4 You!

44 Pratt Street
Norwich

LOWE'S

167 WATERFORD PKWY N
Waterford

Matt The Handy Man

101 Summit Woods Dr
Norwich

Mazzella Plumbing LLC

247 Cossaduck Hill Rd
North Stonington

McGuire Plumbing & Heating, LLC

P.O. Box 303
Voluntown

MHI Building & Remodeling

60 Scotland Rd
Chaplin

Monahan Plumbing

P. O. Box 1089
Waterford

Mystic Professional Service

25 New London Road
Mystic

N. P. Brulotte & Sons Plumbing & Heating

40 Clubhouse RD.
Jewett City

New Hope Carpentry

58 May Street
Fairfield

New London County Septic Service, Inc.

543 Colonel Ledyard Hwy
Ledyard

Northeast Property Group Inc

150 Eugene O'Neill Dr
New London

NuFlush

5195 Marshall St

On The Fly Computer Guy

138 Main St
Somers

Peter F Stadnick LLC

196 Old Norwich Rd
Quaker Hill

PolyService Mechanical LLC

197 Roger Williams Rd
Bridgeport

Preston Plumbing & Heating

202 Route 165
Preston

Pro Plumbing

29 Ferryview Dr
Gales Ferry

R C MECHANICAL INC

148 ROUTE 2
Preston

Riley Plumbing & Heating

20 Fullertown Rd
Baltic

Roger Crampton LLC

236 Shore Rd
Old Lyme

SAVIOUR SEPTIC, LLC

4 N 5TH AVENUE
Taftville

Tetlow Builders LLC

13 Reuven Dr
Ledyard

Tomaszek & Sons Plumbing

19 Lamphere Rd
Waterford

Water Dr LLC

14 Greenfield Dr.
Ansonia

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