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"Several people had been called to fix this problem and took days and it never was fixed right. The drain people from Angie's list had it working properly within 45 minutes. Problem solved.

-D'Norgia P.

"very polite, very responsive and communicated well. The job was well done and they were very kind to move things around to make it to our home with a leaking sewer" pipe from the toilet. THey had to get creative to secure it for an older cast iron.

-Lisa P.

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Local Articles in Norwich

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When you need a plumber, especially for an expensive project for which you have time to plan, make sure you hire one who is fully qualified and licensed in your state. A plumber may be an apprentice, a journeyman or a highly qualified master plumber, depending on the level of training and experience.

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Angie's Answers


Take off the lid to the tank and check inside.  There should be a small hose going into a larger pipe near the middle of the tank right next to the flapper.  When you flush the toilet water squirts from that hose into the pipe.  If it isn't in place put it back so that water goes down that pipe once again.  This is what refills your bowl.  If water does not come out of the little hose check to see if it is kinked or blocked.  You can take it off and blow air through it.  Don't worry, it's only clean water that goes through the hose.  If it is clear and water does not come out of the short pipe where it attaches on the flush valve then there is a clog in that valve and it will probably need to be replaced.  These are $10-20 at any home improvement store and even Wal-Mart.  The instructions are simple and you can do it yourself in about 15 minutes.  Check the washer on the supply hose to the toilet while it is off to replace the flush valve.  If it is old or worn replace the hose as well.  It is cheap insurance of only a few dollars which is a lot cheaper than a failed hose or washer causing water to leak.


If you don't feel comfortable replacing the fill valve, if it is needed, a handyman can do it fairly cheap.  Whereas a plumber or other contractor will have a minimum charge of $100-200 a handyman might do it for about $50.


Todd Shell

Todd's Home Services

San Antonio, TX


From the sounds of it, you have a clog between the floor drain and the connection to the city sewer (unless you have a septic tank).  The lower flow rates of sinks / showers / dishwashers probable don't cause a backup like the washing machine does.  A couple of suggestions.

1.  Snake the drain line with a spade tip snake, twisting the snake as you advance it.  This should clear the partial blockage.

 2.  If feasable, have your washing machine discharge into a utility sink and put a strainer on the drain to catch the clothing fibre (fibres and grease from the sink probably made the clog in the first place not to mention a garbage disposal).

3.  Replace your floor drain with one that has a backflow preventer (looks like there is a ping pong ball in it).

 Good Luck

It is not uncommon for a plumber to have to go get the parts necessary to repair and complete the job.  It is very hard to determine what the problem is over the phone and it is not until the repair process begins that the parts needed to resolve the problem is discovered.  It may also depend on if the plumber is using hourly rates or per job rates.  I would hope the time to get the parts would be minimal and the charge would be as well!

Well , you've certainly started a debate that will endure forever , but personally , having worked with both products , PEX is a better product . Now granted , the 1st time i used it

I was not impressed , cause it leaked.......NOT because the product was at fault, it was because I did not understand how to use the product !

The trick to using Pex , is to make certain that the fittings seat, they MUST be pushed together with force, and if you do not push with force to get the seat to seal, it leaks .

Therefore , when using PEX , you have constantly to be aware of leaving room to make your connections -Properly !

The beauty of PEX is that it bends , it is flexible and decreases the labor factor ,although the connection costs are often 100-300 % higher than copper , but again , it can cut labor costs in half  and it is safer to work with,  NO FLAMEs!

Plumber reviews in Norwich


Excellent workmanship, previously replaced 3 toilets, kitchen sink, dishwasher and garbage disposal. He has responded to a water leak and used his extensive experience to locate and repair water line.
- Penny P.

The repair was done but the initial technician wasn't able to repair the bathtub leak. I paid for the faucet replacement and was ready to move on.
Norwich Plumbers Provider Name Locked
reached out to assess my satisfaction and promptly sent another technician and supervisor out when learning I wasn't initially 100% satisfied.
Norwich Plumbers Provider Name Locked
Norwich Plumbers Provider Name Locked
were determined to make things right and did. They were very pleasant to work and tackled a challenging task.
- Ryan H.

Norwich Plumbers Provider Name Locked
responded immediately and was very knowledgeable about all the water systems. He quickly found the point at which our underground hose was leaking(in an unusual place away from the house)and explained everything along the way. He fixed our shower with the simplest solution rather than going to an expensive one.
- Judith M.

The serviceman showed up on time or early for each appointment. The first time we got an estimate for the toilet repairs and some other work. There was a service charge for the estimate which was applied toward the final cost. The second appointment involved the actual work. We called within a day or two and they replaced the flapper on the toilet with the major repair and checked the second toilet. We called a few days later and a different serviceman resolved the leak in the second toilet.
I am a little fuzzy about the cost, but I think that with the original estimate cost the price is in the ballpark.
This company was definitely better than the first company we called, but it took several appointments to get the problem resolved. I am glad they honor their warranty as expected.
- Susan B.

Had a nasty flooded over Labor Day weekend call several companies and no 1 answered thank goodness
Norwich Plumbers Provider Name Locked
Norwich Plumbers Provider Name Locked
answered and
Norwich Plumbers Provider Name Locked
out for this emergency during my bbq. Nice guy came out found problem and got my bbq back on track very professional and clean these are my new plumbers forever thanks a lot guys!! Save the day ! Literally...!!
- Jesse A.

Sunday morning... Dishwasher running, washing machine running and water coming up in both the shower and the bath tub. NOT a good thing.
Checked Angie's List for a recommendation and rating and also the BBB.
Norwich Plumbers Provider Name Locked
AND ROOTER ("AFFORDABLE") had Excellent ratings at both.
I called AFFORDABLE and immediately spoke with a person - not an answering service or a machine.
Norwich Plumbers Provider Name Locked
was at my home before the scheduled appointment with the tools and equipment to go right to work. As he proceeded, he explained exactly what he was doing and gave me helpful hints to temporarily relieve the problem should it reoccur in the future and preventive tips as well.
At completion,
Norwich Plumbers Provider Name Locked
advised that his work is guaranteed and if there are any problems in the future, I should give him a call.
I would not hesitate to call AFFORDABLE with future plumbing needs.
- Ronald K.

Working with
Norwich Plumbers Provider Name Locked
was a pleasure. He is very knowledgable and professional and completed the work on my garage quickly. Hopefully I don't need a roof for the main building for a long time, but if I do I will definitely call
Norwich Plumbers Provider Name Locked
. And he's a really nice guy.
- John L.

he quickly isolated the pipe leak and quickly fixed a toilet another service did poorly. on both occasions he advised on ways we can do something easy in the future and save a few bucks. this guy is a role model. great service and very knowledgeable.
- Marc M.

Plumbers in Norwich, CT

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AKA llc

596 Bethel Rd


Quaker Hill

alternative plumbing etc llc

147 bingham rd

AM-PM Roofing

30 Mill St

ASAP Sewer & Drain Cleaning LLC

277 Old Salem Rd

Barrette Mechanical LLC

36 bush hill rd


41 Sullivan Rd
Jewett City

Benjamin Basement Waterproofing

112 Summit St

Better Built Basements LLC

229 Christian Ln

Better Home Improvements

126 Boston Post Road

Blueprint Services LLC

PO Box 1458



Bruning Plumbing

40 Maple Ave Ext

Buttermore Plumbing

186 Maple Ave

Cawley Plumbing

67 Wolf Neck Rd

Connecticut Home Network, LLC

116 Wawecus Hill Rd

DM Remodeling

64 Hansen rd.

Dziengiel Plumbing Unlimited

12 Monroe St



Fixitnow Services LLC

251 Pine Hill Rd

Girls 'n' Tools

27 Richmond Rd

Green Valley Plumbing, LLC

PO Box 167

H2O Equipment Company Inc

25 West High St
East Hampton

Independent Mechanical

PO box 304

J & J Plumbing and Heating LLC

P.O. Box 1082


16 West Street

Jack Cipriano Plumbing & Heating

616 Beach Pond Rd

James Carboni Plumbing & Heating Inc

574 Route 32
North Franklin

Keep it Kleen

263 mechanic st

L.P. Alice Contracting Services L.L.C.

64 Bushnell Rd
Jewett City

Laframboise Well Drilling Inc

647 Thompson Rd


Gales Ferry

Lizardi's Fix4 You!

44 Pratt Street



Matt The Handy Man

101 Summit Woods Dr

Monahan Plumbing

P. O. Box 1089

Mystic Professional Service

25 New London Road

N. P. Brulotte & Sons Plumbing & Heating

40 Clubhouse RD.
Jewett City

New Hope Carpentry

58 May Street

New London County Septic Service, Inc.

543 Colonel Ledyard Hwy

Northeast Property Group Inc

150 Eugene O'Neill Dr
New London


5195 Marshall St



PolyService Mechanical LLC

197 Roger Williams Rd

Preston Plumbing & Heating

202 Route 165

Pro Plumbing

29 Ferryview Dr
Gales Ferry


148 ROUTE 2

Riley Plumbing & Heating

20 Fullertown Rd

Scribners Kitchen & Bath Design

44 Rte 32
Quaker Hill

Water Dr LLC

14 Greenfield Dr.

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