Norwalk Garbage Collection Services

in Norwalk, CT

Sample Reviews

F

Rating
.I was getting ready to sell my house and wanted a dumpster. I looked online, and
had the best, all inclusive price (or so they said), I called on November 7 to get details and was told they would call back in two days. Nobody called back. I called again on December 2, confirmed all the details and paid $517.28 on my credit card. I confirmed that mattresses were included for free. They said yes. The deal was for 30 days and three tons of trash. I received a bill dated December 15 for $81.73. I called and told them that I had already paid. They said the bill was sent in error and I should ignore it. They did pick up the dumpster on January 3, and then started sending me bills. They sent me a bill on January 15 for $814.91. I called on January 23 and spoke with
. She said someone would call me in 24-48 hours. Nobody called. I called them back on January 28 and talked to Jolena. She said they charging $140.00 for mattresses (which I had been told were free), roll-off charges of $283, fuel, environmental charges of $136.70, MN state tax of 17% - $105.35, Hennepin County fee of $89.86, and an "inactivity charge" of $60.00. So much for all inclusive price I had prepaid. Jolena said they would listen to my initial call and zero out the amount owed. I called again on February 6 and talked to
who told me credit was issued on February 4 and I would be able to call back and confirm the credit in 24-48 hours. I called again on February 17 and was told by
in Collections that the credit had not yet cleared. On March 11, I received a call from collections wanting my payment. They had no record of my previous calls. Finally in April, they credited 276.15, but they also started charging me an $18.40 monthly roll-off charge as if I was a regular customer. In June, they turned me over to a collection agency to collect $95, and they have been calling me nearly every day for the last several weeks. This is certainly the worst customer service I have ever experienced, and I would not recommend them to anyone under any circumstances. I could go o n and on, but the print keeps getting smaller and I can no longer read what I am typing so please pardon typos because I can't see what I am typing.
- RUTH P.
D

Rating
When the city dropped service, I decided to go with
, because I had used them before up north. Service was good in previous location. Even though they were 2nd highest in cost here . In the first three months I had to call 12 of 13 weeks to get service because they missed my house either for regular or recyclable garbage 12 out of 13 weeks. I have tried calling the local office and the national base, sometimes both. This month I have called twice, so you could say they are getting better, but calling 14 out of 18 weeks is starting to take its toll. By the way don't use their email service, it takes 48 to 96 hours before reply. Everytime I call customer service I get someone new, they apologize, for the bad service and say they are working on it. I called today and they said "we know we are having problems and we are trying to make changes."
- Anthony D.

Norwalk Garbage Collecting Articles

Garbage Collecting reviews in Norwalk

D

Rating
Dealing with this company continues to be a hassle. The price was better than our previous company, but we never had to remind the previous company to do their job.
- erin M.
A

Rating
Very easy to schedule. Team was professional, quick and considerate. I highly recommend this company.
- damon K.
A

Rating
They were very professional and polite. They called to let us know when they were on their way to our house. They lugged a lot of items, some quite heavy, from the basement and garage, and then they swept up before they left. They worked swiftly and efficiently. I highly recommend
Norwalk Trash Removal Provider Name Locked
Recyclers!
- Suzanne F.
A

Rating
This was my third experience with
Norwalk Trash Removal Provider Name Locked
and I continue to be very impressed with their service. Appointments are easily made online, confirmed via phone the day before and the crew called when they were about 30 minutes away. In each of my 3 experiences, the crew has been courteous, friendly and prompt. They arrive on time, remove exactly what you tell them to take and they leave. In each of my experiences I have had a full truckload and they have arrived and left within 1 hour. Additionally, they are very creative in loading their truck - hauling off way more than I thought they could.
I will continue to use these guys. It is so much easier than removing stuff myself. It is slightly more expensive than renting a dumpster. . . but if I do that I will have to remove the stuff myself and it will literally take days. With this service, I don't have to touch anything, let alone move it, take it to the dump, etc.
Highly recommended!


- Katie R.
F

Rating
Signed up with
Norwalk Trash Removal Provider Name Locked
. I would get 2 months free. I signed up on
Norwalk Trash Removal Provider Name Locked
16th. Only after that I signed up that I received a call from customer service to say they could not provide any garbage or recycling cans. They didn't have any, but once they do they would deliver them no later than Friday
Norwalk Trash Removal Provider Name Locked
, 25th. Because of the inconvenience they offered a free month of service. First week without garbage cans my neighbor was kind enough to take my garbage. Second week, a call from customer service said to put our garbage down at the street and to put our recycling in paper bags and they would pick it up. They picked it up but I still did not have any garbage can delivered. Call on Friday,
Norwalk Trash Removal Provider Name Locked
25th and customer service first told me that they were delivered. I could see they were not delivered. She then said she talked to her supervisor and that they did not deliver them and to wait until next week. That would be 3 weeks without garbage cans! I asked if they could pick up my garbage on Saturday. Was told they don't pick up on Saturdays but to wait until next week. I canceled my service with them. What makes me really annoyed is that
Norwalk Trash Removal Provider Name Locked
should have told me the day I signed up is that they didn't have any garbage cans to deliver at that time. I could have kept my previous garbage hauler until
Norwalk Trash Removal Provider Name Locked
could have delivered the cans. Now I'm scrambling to find another hauler to get service started before next week.
- Carol L.
A

Rating
They were earlier than they originally quoted me (said 9:30), but they called at 9 to let me know they'd be running about 15 minutes after the original appointment at 9. Once they arrived, they started to get to work right away. They were very professional and courteous. They were great. They picked up just about everything that we had asked in the truck, which was awesome. I'd definitely recommend them to others, and use them again.
- Robert F.
A

Rating
Called promptly. Called the day before where we determined that we needed a large truck. Showed up on time, very polite, did work well.
- LIN E.
A

Rating
I had a Big Deal for $125. GREAT communication. Very easy to set up a time that worked for both of us. Both guys were friendly and professional. They came at the appointed time and gave a call to say they were on their way. They worked hard and hauled away all that we wanted hauled away. They did a great job and I would highly recommend them to anybody who needs to get rid of junk too large for a garbage can!
- Paula T.
110% Guaranteed Money Back

We think we're the best, and we can prove it.

Try an annual plan and if you want to cancel in your first year, we'll refund you 110%

Annual Plans Only

All Trash Removal in Norwalk, CT

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1-800 Mr.Rubbish

88 9th Street
Brooklyn, NY

1-800-Got-Junk?

74A Grand Ave
Massapequa, NY

1-800-GOT-JUNK?

100 Dorigo Lane, Ste. F
Secaucus, NJ

1-800-GOT-JUNK?

80 Broad St, Ste. 5
New York, NY

1-800-GOT-JUNK?

19 Harstdale Street
St. James, NY

1-800-GOT-JUNK?

115 Franklin Turnpike
Mahwah, NJ

1-800-GOT-JUNK?

590 Park Avenue
Freehold, NJ

1-800-GOT-JUNK?

502 Jersey Ave
New Brunswick, NJ

3R Rubbish Removal

Brooklyn, NY

4 Seasons Cleanouts

22 Thomas St
Bloomfield, NJ

A-OK Pressure Cleaning

492 Meisel Avenue
Springfield, NJ

A.j.'s custom home improvements

29 Whalen st
North Babylon, Ny

ABC Carting

245 Wilson Ave
Brooklyn, NY

ADAMS REFUSE SVC

28 JEFFERSON ST
Norwalk, CT

Advanced Cleaning and Restoration Inc

194 Daniel St
Hackensack, NJ

Advanced Roll-Off LLC

182 Pickett District Rd
New Milford, CT

AFK KARTING CO

7 NUTMEG PL
Norwalk, CT

Alane Homes LLC

430 Grant Street
Bridgeport, Ct

alexander junk removal

41 1st street
Dover, nj

Shop Local Garbage Collecting Services in Norwalk, CT

Norwalk Zip Codes

Join Angie's List to get the best local reviews in Norwalk.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a Junk Removal
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money