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Local Articles in North Haven
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Dry Cleaning reviews in North Haven
After that I didn't receive the dry cleaning back, nor heard from the company. I called three weeks later and they had no record of my clothes or account. They lost the bags. After many phone calls (a lot un-returned) and 6 months of patience working with the company, 2 of the 6 were found and returned. 2 more were found when we went to their operations site and looked through the lost and found. 2 are still missing.
When I asked them in October (6 months after initial service) for compensation for our two lost coats worth a total of $500, they denied any liability and refused any remediation. I have sent them formal emails to get their stance in writing, but they no longer respond to me.
I am extremely disappointed that a high-end dry cleaner could take this stance after losing a customer's personal effects.
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