Niantic Air Duct Cleaners

in Niantic, CT

13
Air Duct Cleaners are
in Niantic

3
Air Duct Cleaners in Niantic
are top rated

F
Rated by
Jorge C.
"I placed an order with this merchant for a filtering system and they requested a credit card, which I provided. The card was charged $508.25. The next day upon further discussing installation" details, I discovered that the system was inadequate for my needs and the order was cancelled.
offered to send their technician to my home to identify a different system that would meet my needs. An appointment was made but they never showed up. Instead, I got a call from the technician past appointment time indicating he was 1-2 hours away because he was stuck in traffic. I have requested on two occasions that the credit card charge be reversed: once after canceling the order and again after the technician no-show. Both requests have been ignored and the company has not responded to my messages. My dealings have been with Kat Fotou. She has been thoroughly unprofessional and unresponsive throughout the incident. She indicated to me she is not the owner of the business. I never heard from the owner either. My entire e-mail exchanges with Ms. Fotou are available for review.
A
Rated by
MJ K.
"Rod and
of
were knowledgeable, informative and friendly-- a bit loquacious. :) The $179 Big Deal/Duct Cleaning was a good deal for" all that was done and how (they explained how cleaning with a brush into the vents is more thorough than negative air pressure-- what other companies may do and charge less). Federal guidelines suggest dryer vents should be cleaned annually to prevent a fire hazard; air ducts cleaned 3 years. Cleaning ducts and vents also increases efficiency and saves energy costs . . . and is supposed to help with allergies. My severe allergies motivated me to get the Big Deal and Ultraviolet Light Cleanser/Disinfection (heard from a friend UV light made a big difference in his allergies). I haven't noticed any difference, but then I haven't been running my air conditioning or heating. The Anti-Microbial Coating for ducts is supposed to prevent mold, mildew, et
; however I think it's overpriced for what was done (this is where the "B" for pricing comes in). Hanging of ducts I opted to do after they explained it would detour vermin getting into the ductwork and improve heating/AC efficiency.
F
Rated by
Vikren S.
"We moved into our house in December 2010 after having some renovation work done. Based on their good rating with the BBB (we were not members of Angieslist back then) we called them" in early 2011 to come clean the vents and
came to do the job. I recall him arriving on time and he did an inspection in the house and gave me a quote - we had purchased a $60 special that only included 12 vents, 1 main and 1 return but we had more to clean. He also told me about their program where I could get a yearly cleanup and only had to pay for the cost of the sanitizing (roughly $150 if I recall correctly), all if I agreed to pay an extra $200 for the germicide to be applied on that day. We agreed on it and he spent roughly 4 hours to clean and left. So the first experience was great. The problem would happen the next year and explain the multiple Fs I gave in my review. My son was about to arrive and I wanted them to clean the ducts before we brought a baby in the house. I called them and set up an appointment for them to come clean and it took a few days to get it scheduled because they had to make sure I had purchased the program etc. As luck would have it, my son was born a few days before the agreed upon date and I called them back to let them know that I absolutely needed the cleaning done on the date we had arranged. They assured me they would be there and I even got a call a day before to confirm. They were a no show on that day. I called about 15 times, every 10 minutes or so but always got an answering machine. I left several messages and they never even got a call back. I have not used them since and never will. Looking back at the BBB site, there seems to be a few complaints about response on their part. I realize this is an older complaint and things may have changed but I never quite understood how a business could be so inconsiderate as the way they handled (or did not handle) that particular instance. I would have at least expected a return call but apparently it was not worth their time.

Niantic Air Duct Cleaners

Niantic, CT

13
Air Duct Cleanersare in Niantic

3
Niantic Air Duct Cleaners are TOP RATED

Niantic Air Duct Cleaning Articles

Air Duct Cleaning reviews in Niantic

C

Rating
My fireplace was not working and I was hoping it just needed a good cleaning. Afterwards it worked for one day and then I had the same problem. I hired an actual fireplace repairman and he commented about how dirty the fireplace was even though it had not been used since the cleaning. I know now that I need to hire a fireplace repairman to do the job. I think
Niantic Air Duct Cleaners Provider Name Locked
was very professional, I just don't think they do as thorough of a job as someone who specializes in fireplaces. Lesson learned.
- Lisa L.
A

Rating
The work was excellent. They arrived on time fully prepared to work. They were highly professional in their presentation and work - explaining everything they were doing and giving me a clear view of the critical ducts that showed signed of a problem with potential leaks in the ducts. They were finished, packed up and ready to go within the estimated time frame and the charge was exactly as quoted on the phone during my first call. An excellent experience. I will be using them in the future.
- Lillian O.
A

Rating
Called to see if it was okay to arrive early. Covered potential areas that would get dirty during their work. Were very careful with my things. They explained what they were doing, the equipment they were using, and the sanitization process. Very polite, professional and thorough.
- Cheryl V.
A

Rating
FIRST I TOTALLY DROPPED THE BALL ON SCHEDULING THEM TO COME OUT BEFORE OUR NEW AC/FURNACE EQUIPMENT WAS INSTALLED. I ENDED UP REMEMBERING TO CALL THEM A COUPLE OF DAYS BEFORE WE WERE HAVING NEW EQUIPMENT INSTALLED AND THEY WERE ABLE TO SQUEEZE ME IN THE NEXT DAY. IT WAS A TWO MAN TEAM THAT CAME THRU AND CLEANED THE VENTS TO THE MAIN
DUCTWORK AND THEN SANITIZED THEM AND DID BACTERIAL FOGGING. THE FURNACE
WAS WIPED DOWN INSIDE AND OUT AND ALL THE VENT COVERS CLEANED AND PUT
BACK ON. WE HAD 21 VENTS TO THE MAIN TRUCK SO IT TOOK THEM A WHILE. ONE OF THE CREW MEMBERS (WHO WAS NEW) LEFT EARLY
AND THE ONE WHO FINISHED CHECKED EVERYTHING THE FIRST ONE DID TO MAKE SURE NOTHING WAS MISSED. THEY WERE PROFESSIONAL AND KNOWLEDGEABLE ABOUT THEIR WORK. i WAS ALSO GIVEN THE ANGIES LIST DISCOUNT
- Winifred B.
A

Rating
Pro's: The two guys were a little early. The guy I talked to was very honest. Didn't try to upsell me. They cleaned every duct, explained what they were doing. Even taught me a little about how mildew and our A/C unit.
Con's: One of them was complaining about an issue (work or personal, I couldn't tell) in my kitchen while they were working. He did apologize for that. I signed a slip of paper saying that they did the work well, did cleanup and everything was to my satisfaction. But I didn't check before I signed it. My mistake. There was a large expandable tube (vacuum, I guess) that went from the attic, around an upstairs corner, down to the first floor and out the front door. Upon removing the tube from the house, it was pulled against an upstairs corner, knocking drywall pieces off the corner. That metal corner piece is now exposed. There was also residue left behind on my master bathroom floor and my daughter's mattress that I had to clean up. Again, my mistake for not checking before they left.
- Karen A.
A

Rating
This company was just phenomenal. I contacted through email for information and received a prompt follow-up. Once I answered a few questions, I was given a very thorough quote with accompanying literature explaining everything. That, first off, told me that this was a reputable company. Plus, the quote was quite a bit lower than other companies I had researched. On the day of the appointment, 9/26/14, my appointment was scheduled between 3 and 5pm. I received a call from a very nice lady in the office asking if there was any was the technicians could come earlier since jobs were moving along. Are you kidding? Be done even earlier on my day off? YES!! Score!
Niantic Air Duct Cleaners Provider Name Locked
and
Niantic Air Duct Cleaners Provider Name Locked
arrived promptly at 1:30. They were super nice and respectful of everything in my home from the get-go. They explained everything they were doing and asked multiple times if I had questions about anything. They showed me pictures of before and after. They put up with me being in their way. They were even chatty! I always love a good conversation and they certainly put up with me. Niceness aside, what they found in my ducts was proof enough that having this service was the right thing to do. The piles of debris, spiders and even construction concrete was astounding, and they removed it all. They even wiped down all the vents before replacing them, and vacuumed the floors. When my husband arrived just as they finished up, they even recapped the job for him and asked him if he had any questions. I settled up with them for the exact same price they had quoted me, and promptly received a receipt for my check via email. I was so beyond pleased, that I couldn't stop thanking them, and the minute they were out the door, I turned to my husband and said, "they are SO getting a good review" ... and I almost never write reviews for anything! I am SO happy. I will never use another duct service.
Niantic Air Duct Cleaners Provider Name Locked
are my guys!!!
- Kim Z.
A

Rating
My experiences with the owner for initial explanation of services and scheduling and with the two service technicians were excellent in all regards. Services were thoroughly explained as were exact costs in advance of treatment. The technicians were extremely polite, friendly and very responsive to questions before, during, and after the service. They were respectful of my property, removing their shoes upon entry and maintaining a clean environment throughout the process. I couldn't have been more pleased with the job done and the people involved. This has all the earmarks of a very well-run business with high conduct and service standards.
- Stephen M.
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All Air Duct Cleaners in Niantic, CT

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AFFORDABLE HEATING & AIR CONDITIONING SERVICES

PO Box 114020
North Providence, RI

ALL-ABOUT CLEANING SERVICES

497 RIVERSIDE DR
North Grosvenordale, CT

American Safe Wash

1271 Boston Post Road, Suite 418
Old Saybrook, CT

Bartol Heating and Cooling, Inc.

1 Bailey Cir.
New London, CT

Blackburn Professional Cleaning

977 Hartford Turnpike
Waterford, CT

Cabral's Home Improvement LLC

54 Alger Place
New London, CT

Erik's Design Build Associates Inc

110 River Rd
Jewett City, CT

Global Plasma Solutions

10 Mall Terrace
Savannah, GA

Lessard Air Conditioning & Heating LLC

81 Leonard Bridge Rd
Lebanon, CT

NEW ENGLAND SMART ENERGY

34 Sherman Court
Fairfield, CT

SLS Heating

52 Prest St
New London, CT

Tall Paul's Handyman Services

1017 Middle Street
Fall River, MA

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