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A
"They got a little lost but were here within 15 minutes. Called the night before, and the morning of. They explained what and how they were going to go about their" job. They checked the whole underside of my home to make sure no leaks or rodents were around. Great business ethics too. Would recommend them to others and also use them again, if God forbid, I would need their services for leaks or flooding.

-Margie M.

A
"Could not have gone better.
and crew were friendly, professional and efficient. Cleaned the entire house in one day. Put everything back" exactly where it belonged. Very pleased.

-Madeleine F.

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Local Articles in New Haven

7 Tips to Prevent Basement Flooding

If your basement has ever flooded or been damaged by water, you know just how stressful a flood can be. Follow these simple tips to help keep your basement dry.

Water and smoke damage

The U.S. Fire Administration reports that more than 350,000 residential structure fires occur in the United States each year. A homeowner's guide to smoke and water damage provides tips for restoring the home after a fire, safeguarding important documents and hiring a remediation service.

carpet rolls in front of a home
Water & Smoke Damage, Carpet Cleaning, Mold Testing & Remediation

Flooding, plumbing leaks can lead to harmful mold growth on and underneath your home's flooring.

Before, during and after your project, don't hesitate to ask your contractor questions, says DeLancy. (Photo by Jennica Abrams)
Water & Smoke Damage

When water damage, wind or hail strikes, being prepared can save time and ensure quality home repairs. Follow 5 steps for dealing with damage in an emergency.

Seeking professional help can make it easier to quit smoking. (Photo by Steve Mitchell)
Water & Smoke Damage, Housecleaning, Carpet Cleaning

Removing cigarette smoke smell and nicotine stains isn't an easy task. Depending on the extent of the smoker's habit, your best approach will vary.

If a storm causes damage to your home, it may take a while to get a professional to repair it. Your insurer will still expect you to minimize damage, like covering holes to prevent water damage, when possible. (Photo courtesy of Angie's List member Keely V. of Mount Vernon, Indiana)
Water & Smoke Damage

Don’t know what to do after a storm causes damage to your home or property? Follow these tips to make quick repairs and prevent further property loss.

Angie's Answers

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Try SCOE 10x (Super Concentrated Odor Eliminator). Cost $25.00 ( includes shipping) for concentrate to make 32 oz. and 32 oz. spray bottle included.  This stuff is great!  I have cats and every now and then one of them pees on the rugs ( cat pee smell is awful as is cigarette smoke). You may need more than 32 oz. to get all the stink out but go to the website and read testimonials ( they will even send a concentrate of skunk smell for you to pour on something and then use the SCOE 10x on it to prove how good it works, for a few dollars more).  Anyway, this stuff worked like magic for me.  They also sell gallon and larger sizes.  Worth every penny!
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You have every right to fire the GC, but it may cost you money in legal fees to fight any leins he has on the property. If you do insurance work you should know that you have to do part of the work out of your own cash reserves and wait for disbursement from the insurance company. His crews errors are not your problem, they are his. If you have problems you should include your insurance company in the problems you are having. If he is running into problems with extras they should only be related to things the adjuster missed and not his or his crews incompetence. If upon rip out he finds hidden water damage that would be an example. An example was a flood job I did not too long ago where we found termite damage that could not be seen untill after demo. Since it was not related to the flood it was not covered. Unless this is his first insurance job he should know the procedures and not be expecting money before it is due, stick to your guns and make sure he is doing the right job. If not include your insurance company and possibly even your mortgage company in any problems. A lein is not that big a deal though in the long run as long as you pay off the agreed amount as per contract. Just make sure if you stay with this guy he has a lien release with him when you give him the finnal check!

 

Don

Water And Smoke Damage reviews in New Haven

A

Rating
After initial call follow up was quick and an estimator called to schedule visit. He was on time (early actually), called to find out if it was OK to come earlier. He was friendly and professional and handled all the paperwork for the claim. Was a USAA recommended provider so they took care of everything. Estimate done and approved. Side note: USAA is very easy to work with, even when we added some additional items to the original claim ! Workers (
New Haven Water And Fire Damage Services Provider Name Locked
&
New Haven Water And Fire Damage Services Provider Name Locked
) should up on time and proceeded to get to work. Replaced 8 posts and reset ~80 feet of fence, replacing boards where necessary. Fast and professional both were personable and dealt with all homeowners questions. Shed entrance was done even with the interference of a lone snake and weather. They returned the following Monday to do the gate. Again, on time and the same work crew. Replaced the existing gate with a new pin hinged gate and section of fence they didn't like the looks of. Had to race a storm again and got done with a few minor showers. Adjuster was terrific to work with when changes were made to original estimate as new items were added. Made several trips to check on work and to get insurance checks signed. Happy with job and would recommend and use again!
- Donald M.
A

Rating
I had a flood from a broken connection under my kitchen sink. I woke up to water all through my house. I called
New Haven Water And Fire Damage Services Provider Name Locked
and they were there within an hour. They quickly started removing water then placed dehumidifiers and fans all over the house. It took 5 days to thoroughly dry out the house. They also removed and hauled away the ruined carpet. Their quick action saved most of my furniture.
They were very professional and were there daily to measure moisture and remove equipment as the rooms dried. They were professional and courteous at all times and the workers were great and did better than I expected in trying to keep the areas neat.
- Linda M.
A

Rating
Crew came the very next day after calling them. They were punctual, friendly and very professional. Would definitely hire them again anytime.
- Sabine B.
A

Rating
My insurance contracted all the companies. Our roof started leaking. Mold was discovered. The cleanup was professional & thorough.
- Rebecca and Andrew S.
A

Rating
On Thursday, I had come home from work at around 5:30, to see my garage flooded. Upon investigation, I discovered that the water line in to the toilet downstairs and had flooded the: bathroom, the laundry room, the bedroom, and the hallway. On the carpet and the tile, I had noticed about 2 inches of standing water.
As a renter, I called my property management company and received no response. I then began searching for emergency restoration companies that could help me extract all the water from the flooding and then help mitigate any damage.
I called STOP and left a message with their answering service. Within 10 minutes, I received a call back from
New Haven Water And Fire Damage Services Provider Name Locked
. I explained to him my situation. I told him that I was a renter and that the property management company that I was dealing with was unresponsive. I asked him to ballpark me an estimate for taking care of the affected areas. He told me that he couldn't really offer one without seeing the extent of the situation in person. I told him that I realized that I was putting him in an awkward situation by asking him for a quote. He said it was no problem and explained to me that all of their rates were controlled by insurance-dictated values, and were typically handled via transactions with homeowner insurance policies. After stating this, he mentioned that the services I would need could range in cost from $500 - $5,000. He advised that if I signed for service that I would be held accountable for the totals. Knowing that I was a renter, he advised against procuring service from STOP directly, without first getting approval from my property management company first.
I then asked him what he would do if he were me. He told me that my best bet would be to run to Home Depot and rent a Rug Doctor to try to suck up as much of the standing water as I could, then leave all the windows open and try to circulate the air as much as possible to help the carpets dry. He did mention that it was likely that some of the carpet padding would probably have to be removed, and the base boards would have to be removed and allowed to dry along with the underlying drywall.
Upon his advice, I rented a Rug Doctor, got every fan that I owned downstairs, and tried to dry out everything as much as possible.
The next day, my property management company responded. They sent out a carpet cleaning person and someone to fix the toilet and considered it good enough. Now a week later, my place smells like a damp cave. I ripped out the carpet and padding in one of the storage closets which helped a little, but I fear that things will never be right without the type of proper remediation that STOP provides. That's how renting in this town goes I suppose.
New Haven Water And Fire Damage Services Provider Name Locked
also called back to follow up that day and to see if there was anything else that he could do. I told him that he couldn't as the property management company had already decided its course of action.
New Haven Water And Fire Damage Services Provider Name Locked
was amazing. He thoughtfully listened to my concerns and offered real and helpful advice, even if it meant that STOP wouldn't get my personal business. His follow up was also a pleasant surprise.
When I finally own my home, and have a proper insurance policy, if something like this ever happens to me again. I won't hesitate a heartbeat to call the
New Haven Water And Fire Damage Services Provider Name Locked
.
- Kyle R.
A

Rating
Our basement flooded after a lightning strike. There was a lot of flooding the area, but they were at the house with in hours. They did a great job with clean up and keeping us informed. The offered us options of salvaging some of the wood work and not just throwing it away. Their team was professional and prompt. Hopefully we will not need them in the future but if our luck goes bad again we would definitely call them.
- Greg S.
A

Rating
Project went well. The contractor was very good and he kept me aware of the flow of the project. He did everything pretty quickly and did a good job. I got what I wanted done!
- STANLEY H.
A

Rating
This was a wonderful experience.I was having trouble locating the source of our water intrusion.A friend had told me this company has a type of infrared equipment which shows where the water is mainly coming from and where it is the wettest.
New Haven Water And Fire Damage Services Provider Name Locked
came out and did a very thorough job and I found that their testing equipment was spot on for what I needed to find out. Nick and
New Haven Water And Fire Damage Services Provider Name Locked
came out to open up the walls and try to narrow down the water intrusion. They were very courteous and helpful and did a great job cleaning up! I really appreciate these guys!
Woud hire again in a minute but hope we don't need to! Would definately recommend above any of the competion. We had called another company before calling them. The other company just wasnt being as informative .
New Haven Water And Fire Damage Services Provider Name Locked
also tested our wall for asbestos which was negative thankfully!!
Professional job! Very grateful and satisfied customer!

- Karen B.

Water And Fire Damage Services in New Haven, CT

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1-800-BUSYDOG

PO Box 920624

911 Restoration

97 Buckingham Avenue
Milford

A Custom To LLC

6526 River Pkwy

A K Remodeling and Design Services

40 N Plains Industrial Rd
Wallingford

A&M Painting

4 Third St.
Danbury

a1 homeimprovement llc

493 southington rd

ABC water damage in New Haven

935 Grand Avenue.,
New Haven

Action Carpet & Floor Covering Inc

1394 Hopmeadow St
Simsbury

Advanced Duct Solutions, LLC

PO Box 320062
Fairfield

Advantaclean of Greater Hartford, CT

100-D Pitkin St.
East Hartford

Affordable Home Solutions

1257 Southord Rd.
Southbury

All Clean Restorations

232 Tom Swamp Rd
Hamden

Allbello Carpentry

7 Sheffield St.

Allensbc.com

1077 Canary Ave

AMAZONIAS PAINTING & CLEANING SERVICE

150 Bagburn Hill Rd
Monroe

Ambrocio's Painting

133 Beacon Valley Rd
Beacon Falls

American integrity

60 Village Pl
Glastonbury

ARC Mechanical Services LLC

1145 Wolcott Rd
Wolcott

Ark Roofing & Construction Inc.

499 Washington Ave.
Bridgeport

Beacon Home Pro

943 Grand Ave
New Haven

BHI Tile

95 Allentown Rd
Wolcott

Built Right Home Solutions LLC

639 Research Pkwy
Meriden

Cahaba Scapes

2130 11th avenue north

CALL SOMEBODY LLC

218 PUTTING GREEN RD
Trumbull

Caron Building & Remodling llc

PO Box 150
South Glastonbury

Castle Developers, LLC

1131 Tolland Tpke.
Manchester

Charter Painting & Restoration

89 Tonica Spring Trail
Manchester

CLS Construction LLC

19 George St
Milford

Complete Carpentry

325 Spring St
Glastonbury

Connecticut Restoration Specialists

210 Roberts St
East Hartford

connecticutwindow

PO BOX 809
Somers

Creative Communities Builders

61 S Main St.
West Hartford

Creative Remodeling Solutions

189 SHAKER RD
Somers

CT Handyman Construction

80 Hillandale Rd
Danbury

David Harris

200 Old County Cir
Windsor Locks

DiGiorgi Roofing & Siding Inc

33 Lancaster Dr
Beacon Falls

GG Home Improvements LLC

49 Stanley Dr
Glastonbury

GREGG CAESAR PAINTING

105 STONE HILL DR
Rocky Hill

Gutters & More

495 Main St
Cromwell

Handyworks Remodeling

50 Wild Life Dr
Wallingford

Happy Home Services

3596 Tamiami Trail

HARRINGTON HOME SERVICES

25 WYNDWOOD RD
West Hartford

Harty Painting

80 French Ave
East Haven

J & J Construction

2402 Harbor View Drive
Rocky Hill

J & J Construction

2402 Harbor View Drive
Rocky Hill

J & M Contractors

15 Pepperbush Lane
Glastonbury

JAT Builders LLC

Po Box 106
Marlborough

LaBelle Home Improvement

52 Oakland St
Bristol

Lady House Doctors

101 Grove St
Windsor

Landmark Restorations LLC

73 Florence Rd 2B

Langdeau Carpentry & Remodeling

270 Wolcott Rd
Wolcott

LCP General Contractors LLC

301 Berkeley Rd
Fairfield

M & M Construction LLC

49 Brown St
Bloomfield

M.V. Construction

355 Old Turnpike Rd

Military Housing Adjusters

P.O. Box 746
Torrington

Mod Tech HOME DESIGN

114 Balance Rock Rd
Seymour

Molly Maid of Farmington

780 Farmington Ave
Farmington

Mount Carmel Construction, LLC

370 State St
North Haven

Mr. Handyman of Upper Fairfield County

2480 Blackrock Tpke
Fairfield

Overseers

29 Bock Lane

Papa Electric

45 Blue Hills Rd
North Haven

PerfectView Remodeling LLC

1640 John Fitch Blvd
South Windsor

Peter L Brown Co

133 Hartford Ave
Granby

Porto Building & Remodeling LLC

40 Arthur Rd
North Branford

Pro Home Builders & Remodeling

226 Baxter Ln
Milford

Pro Painting & Services LLP

120 Mildred Road
Meriden

Professional Carpet Systems

12 New Haven Ave
Derby

PuroClean Property Damage Specialists

149-B Westville Avenue Ext.
Danbury

QUICK FLOW PLUMBING & DRAIN

980 CHAPEL ST
New Haven

Quinn Plumbing & Heating LLC

34 Raccio Park Rd
Hamden

R M BOURGOIN BUILDING LLC

355 FARMINGTON AVE
Plainville

RAINBOW INTERNATIONAL NEW HAVEN

12 COMMERCIAL ST
Branford

Raymond Road Sewer and Drain

37 Raymond Rd
West Hartford

Renovations Unlimited LLC Vision's Into Reality

Fairfield County and New Haven County CT
Oxford

RL Contracting LLC

22 Pine St Suite 203
Plymouth

Rolyn Companies, Inc.

5706 Frederick Ave

RTK Environmental Group

29 Bank St.
Stamford

Scholar Painting

2 Klarides Ridge Dr
Seymour

Select Painting LLC

93 Main Street
Cheshire

ServiceMaster of Greater Bridgeport

110 Seymour St.
Stratford

SERVPRO

21 Technology DR

Servpro of Meriden

1254 S Broad St
Wallingford

Shield St 24/7 Plumbing Co

152 Shield St
West Hartford

SIGEL BROTHERS CONSTRUCTION LLC

West Main St
Cheshire

SM Welch Remodeling

16 Ogden Lord Road
Marlborough

SPRAY-TEX

80 OAKWOOD ST
Enfield

St Hilaire Restoration

64 Eastview rd.
Terryville

Stanley Steemer

230 Murphy Rd
Hartford

Steamatic Inc

11 Leonardo Dr
North Haven

Summit Restoration LLC

7 Market Street
Collinsville

Sustainable Solutions LLC

19 Cedar Rd
Bethany

Swan Home Remodel & Repair, LLC

572 Beecher Road
Wolcott

Swistun Inc

205 West University Drive

The PowerWashing Kings

1157 Mill ST
East Berlin

THOROUGHSPECT, LLC

59 Concord Rd.

Top Coat Painting LLC

73 Arrowdale Rd
North Haven

Trademark Enterprise

Po box 153
Wallingford

Turtle Clan Global

1 Skiff Mountain Rd
Sharon

V. Nanfito Roofing & Siding, Inc.

558 Hanover Street
Meriden

Van Fleet Builders

14 Circle Drive
Clinton

WHITE & KATZMAN PROPERTY SERVICES, LLC

111 ROBERTS ST
East Hartford

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