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A
"On Thanksgiving weekend, we had a pipe break in the ceiling of a bedroom in our newly remodeled basement. The standing water in the bedroom was several inches deep" and also seeped into the mechanical room and a bathroom. The damage was enough for
to have to remove materials down to the studs. I had informed him that I wanted minimal impact of the clean up and restoration due to the fact that we had just lived through the dust and chaos of a remodel. He and his crew carefully moved our furniture out of the room, put down plastic on all surfaces that the workers would be using, sealed the affected room with plastic and a zippered door and made every effort to contain the dust and debris. It was probably the cleanest job I've ever experienced in the many construction projects we have undertaken! Since it was right in the middle of the holiday season, he also did his very best at making sure the impact on our home and family was minimal. He was extremely thorough and hard working. He made sure the work was done quickly and done right. He also referred us to a restoration company to do the construction and checked back to make sure we were completely satisfied even though his work on the project was complete. We have experienced several floods and have done many construction and remodel projects through the years and our experience with
was one of the most positive experiences we have had. We highly recommend him and his company.

-Jackie H.

A
"
(technician) was always on time and very professional. He was very informative, explaining the process. He also helped get the repair contractor" and worked with our insurance adjuster.

-Susie W.

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Local Articles in New Haven

7 tips to prevent basement flooding

If your basement has ever flooded or been damaged by water, you know just how stressful a flood can be. Follow these simple tips to help keep your basement dry.

Water and smoke damage

The U.S. Fire Administration reports that more than 350,000 residential structure fires occur in the United States each year. A homeowner's guide to smoke and water damage provides tips for restoring the home after a fire, safeguarding important documents and hiring a remediation service.

Before, during and after your project, don't hesitate to ask your contractor questions, says DeLancy. (Photo by Jennica Abrams)
Water & Smoke Damage

When water damage, wind or hail strikes, being prepared can save time and ensure quality home repairs. Follow 5 steps for dealing with damage in an emergency.

Fire damaged home
Water & Smoke Damage, Insurance Agencies

Will homeowners insurance cover water damage? Can insurance pick the contractor? Do you pay the deductible upfront? What you need to know before a disaster.

It's important to routinely check your water heater for any leaks or condensation, which an result in mold and damage to your home, says Belk. (Photo courtesy of Gold Coast Flood Restorations)
Water & Smoke Damage

The possibility of damaging water heater leaks rarely crosses most homeowner's minds. Learn how to protect your home from a costly water heater disaster.

Any kind of surface that has been touched by flooding stormwater should be santifized. (Photo courtesy of Angie's List member Kristen M.)
Water & Smoke Damage, Carpet Cleaning, Mold Testing & Remediation

Storms can cause flooding and power outages, conditions in which mold and mildew thrive. Follow these steps to prevent mold from developing beneath carpet.

Angie's Answers

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You have every right to fire the GC, but it may cost you money in legal fees to fight any leins he has on the property. If you do insurance work you should know that you have to do part of the work out of your own cash reserves and wait for disbursement from the insurance company. His crews errors are not your problem, they are his. If you have problems you should include your insurance company in the problems you are having. If he is running into problems with extras they should only be related to things the adjuster missed and not his or his crews incompetence. If upon rip out he finds hidden water damage that would be an example. An example was a flood job I did not too long ago where we found termite damage that could not be seen untill after demo. Since it was not related to the flood it was not covered. Unless this is his first insurance job he should know the procedures and not be expecting money before it is due, stick to your guns and make sure he is doing the right job. If not include your insurance company and possibly even your mortgage company in any problems. A lein is not that big a deal though in the long run as long as you pay off the agreed amount as per contract. Just make sure if you stay with this guy he has a lien release with him when you give him the finnal check!

 

Don

Water Damage Restoration reviews in New Haven

N

Rating
Responded fast and my basement was back to normal in no time. Interacted well with insurance rep as well!
- Jimmy A.
A

Rating
Trustworthy, prompt and courteous. Work was well performed and efficient. Highly recommend this company!
- Betty Jo E.
N

Rating
WARNING DO NOT HIRE THEM!! Broken Furniture that has yet to be replaced and a thief who stole over $5000 from me.

Last September my house flooded and the carpet in my house had to be replaced, I was out of town at the time and didn't want to bring my baby back into the home, so I was told by the project manager it would be better if we stayed where we were, so I did. One of the employees had stolen over $5,000 I had saved and the company had broken a few pieces of my furniture in the process of moving around my furniture and now wont take responsibility for anything! I have a 6 drawer dresser in my bedroom that is completely unusable the drawers won’t even fit back into the slots anymore, its been trashed. The piece of furniture that was ruined the most was my bed. I noticed that the slats were not sitting on the sides correctly, that hold the mattress up. There are 3 pieces of wood screwed into the sides so 6 screwed in all together; the head, middle and bottom. They snapped them out, didn't even bother unscrewing them! So now 3 boards are completely unusable. This was a very expensive king bed, one year old. Also, the drawers under the bed are destroyed and I cannot get them in or out. There a broken pieces under my bed from the drawer and the slats. I have to use force just to get the drawers back in and haven't used them since. Besides the broken furniture there are white paint scuffs and
New Haven Water And Smoke Damage Specialists Provider Name Locked
on almost all of my wood furniture where they moved it around. I have pictures of all the damage. There were also miscellaneous things broken throughout my house. Also when I returned the day before the last work day stuff was not put back where it was, I walked into a lot of work when I came back. My sons crib was piled high with stuff, he had no place to sleep, along with the guest bed, my living room and spare room all looked trashed! There were a mess of cigarette butts left on my front porch also when I returned that weekend. They had one more day of work on Monday, which 2 guys would finish. On Sunday night I went into the closet in my bedroom, confused why they had just left that closet but did the rest of my house (minus one room). I wanted to clean up in there a bit. My filing cabinet was not touched at that time nor kicked in. I left that morning to bring my stepmom to get a rental car back home. The house has been on a lock box so when I came home about noon the workers were already there. There were two men who left quickly after I got home and didn't say much to me. One male left in a gold beat up car, which did not look company issued. Tuesday I was home all day. I went into the closet about 4 pm to file some papers and saw that my 2 tier filing cabinet, that was locked, was kicked in. Inside that I had a
New Haven Water And Smoke Damage Specialists Provider Name Locked
safe that was also locked that the lock was picked out of. Inside that was about $5000 cash. It was everything I have saved. Inside that lock box was a smaller one with even more cash.These were cards my deceased grandparents had given me year after year that had meaning to me with kind words in them. He had gone through at least 4 piggy banks throughout my house. I also had two $2 bills taken and some foreign currency taken. My home flooded, flipped up side down while I was away, my furniture destroyed and then on top of all that all my saving taken. The closet wasn't even put back to how I had it nor vacuumed. There were metal fragments left on the floor in there, showing the theft happened after the new carpet was put in. Both employees that day denied it to the detective, but I know exactly who they are and they're both guilty in my eyes. The company in
New Haven Water And Smoke Damage Specialists Provider Name Locked
hasn't apologized, taken responsibility nor offered us ANYTHING. Not even to replace the furniture they broke. Even after sending pictures of the damage in early January, I still have not heard anything back! Very unprofessional and the thieves are still working for them!
- Amanda G.
N

Rating
This project went extremely well as the other 2 previous projects went. The
New Haven Water And Smoke Damage Specialists Provider Name Locked
rep gave me so many options to exercise and together we chose what was good and functional for my family. This bathroom was in worst sharp because of what we couldn't see under the floor and walls. The demo crew was professional doing the work and we all was surprise the room stood this test of time. The cement crew was outstanding reinforcing my walls preventing winter air coming into the basement.. The carpenter people were masters of their craft reframing the perimeter, ceiling and floor and installing wood cabinets. The electrician and plumbers were top shelf as I witnessed their job performance as they made it looked like child's play. The plumber found something going wrong with the house heating system and it was quickly corrected. I like people more who goes the extra mile for me. They kept me up to date as to what was occuring as I also learned thru our conversations . The painter used his job knowledge and skills to make this bathroom closer to perfection. All the craftsmen contributed to making this bathroom project a functional bathroom resulting in making this family a happier one. It's always good to see familiar faces taking good care of this homeowner. I asked many questions as I have done in the past not to checked on their professionalism but to learned from them and get their point of view into make the correct decision. Remember: You get what you pay for and if you pay next to nothing, you get next to nothing.
- henry B.
A

Rating
Water heater was leaking. Called
New Haven Water And Smoke Damage Specialists Provider Name Locked
at 10 am this morning and spoke to
New Haven Water And Smoke Damage Specialists Provider Name Locked
. By 3 pm
New Haven Water And Smoke Damage Specialists Provider Name Locked
was at our house to replace the hot water heater. Excellent customer service and response. We will be using
New Haven Water And Smoke Damage Specialists Provider Name Locked
for any future needs. Thank You!!!!!
- Alan S.
F

Rating
New Haven Water And Smoke Damage Specialists Provider Name Locked
said he would have a quote to us the next day. Called company on Friday February 20th as I had yet to receive a quote. Receptionist said that
New Haven Water And Smoke Damage Specialists Provider Name Locked
would get back to me. I am writing this on February 25 and I have yet to hear anything from the company. I let my insurance company and the receptionist at
New Haven Water And Smoke Damage Specialists Provider Name Locked
know that I was dissatisfied by their customer service. Initially they were quick to respond and then they just disappeared.
- JENNIFER C.
F

Rating
They told me they were not going to do more work, after the 3 days and I had to file a complaint. I was out of my home for over 2 months. They still didn’t complete the job. The paint didn’t match, the texture was off and they did not clean up well either. They were not customer oriented and not professional. They are misleading and they do a horrible job. Every level of their management came out and they were horrified with what the crew had done. They refuse to fix things they had been done, that they said they didn’t do that. I had to do work myself and hire others to fix their work.
- Leslie S.
A

Rating
They tore down some of the walls, pulled up carpet, and they put in fans. They will start repairing and putting in floorboards later. So far, they are great. The insurance company called and they came out promptly. They are very professional.
- LaRita J.

All Water And Smoke Damage Specialists in New Haven, CT

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

911 Restoration

97 Buckingham Avenue
Milford

A Custom To LLC

6526 River Pkwy

A K Remodeling and Design Services

40 N Plains Industrial Rd
Wallingford

A&M Painting

21 Moss Ave
Danbury

a1 homeimprovement llc

493 southington rd

ABC water damage in New Haven

935 Grand Avenue.,
New Haven

Advantaclean of Greater Hartford, CT

100-D Pitkin St.
East Hartford

Affordable Home Solutions

1257 Southord Rd.
Southbury

Alan Dinsmoor Contracting Services

429 Long Meadow Rd.
Middlebury

All Clean Restorations

232 Tom Swamp Rd
Hamden

Allbello Carpentry

7 Sheffield St.

Allensbc.com

1077 Canary Ave

Ambrocio's Painting

133 Beacon Valley Rd
Beacon Falls

American Construction & Maintenance LLC.

49 Leavenworth St.
Waterbury

American integrity

60 Village Pl
Glastonbury

ARC Mechanical Services LLC

1145 Wolcott Rd
Wolcott

Ark Roofing & Construction Inc.

499 Washington Ave.
Bridgeport

Beacon Home Pro

943 Grand Ave
New Haven

BHI Tile

95 Allentown Rd
Wolcott

Cahaba Scapes

2130 11th avenue north

CALL SOMEBODY LLC

218 PUTTING GREEN RD
Trumbull

Caron Building & Remodling llc

PO Box 150
South Glastonbury

Castle Developers, LLC

1131 Tolland Tpke.
Manchester

Complete Carpentry

325 Spring St
Glastonbury

Connecticut Restoration Specialists

210 Roberts St
East Hartford

connecticutwindow

PO BOX 809
Somers

Creative Communities Builders

61 S Main St.
West Hartford

Creative Remodeling Solutions

189 SHAKER RD
Somers

CT Handyman Construction

80 Hillandale Rd
Danbury

David Harris

200 Old County Cir
Windsor Locks

Discreet Restoration

10161 NW 53rd St

DPMHANDYMANSERVICES, LLC

118 jude ln
Southington

Forand Remodeling LLC

25
Huntington Street

GAGNON PAINTING & DECORATING, LLC

50 DUNHAM PL
Southington

GG Home Improvements LLC

49 Stanley Dr
Glastonbury

GREGG CAESAR PAINTING

105 STONE HILL DR
Rocky Hill

Gutters & More

495 Main St
Cromwell

Handyworks Remodeling

50 Wild Life Dr
Wallingford

Happy Home Services

3596 Tamiami Trail

Harty Painting

80 French Ave
East Haven

Imagineers LLC

635 Farmington Ave.
Hartford

J & J Construction

2402 Harbor View Drive
Rocky Hill

J & J Construction

2402 Harbor View Drive
Rocky Hill

J & M Contractors

15 Pepperbush Lane
Glastonbury

JAT Builders LLC

Po Box 106
Marlborough

LaBelle Home Improvement

52 Oakland St
Bristol

M.V. Construction

355 Old Turnpike Rd

Military Housing Adjusters

P.O. Box 746
Torrington

Mod Tech HOME DESIGN

114 Balance Rock Rd
Seymour

Molly Maid of Farmington

780 Farmington Ave
Farmington

Mount Carmel Construction, LLC

370 State St
North Haven

Odd Jobs LLC

270 Wolcott Rd
Wolcott

Overseers

8 Casey Rd

PerfectView Remodeling LLC & Mechanical Services.

1640 John Fitch Blvd
South Windsor

Peter L Brown Co

133 Hartford Ave
Granby

Pioneer Basement

31 Sanford Rd

Porto Building & Remodeling LLC

40 Arthur Rd
North Branford

Pro Home Builders & Remodeling

226 Baxter lane
Milford

Pro Painting & Services LLP

120 Mildred Road
Meriden

PROFESSIONAL CARPET SYSTEMS

12 Progress Ave.
Seymour

PuroClean Property Damage Specialists

149-B Westville Avenue Ext.
Danbury

QUICK FLOW PLUMBING & DRAIN

980 CHAPEL ST
New Haven

Quinn Plumbing & Heating LLC

34 Raccio Park Rd
Hamden

R M BOURGOIN BUILDING LLC

355 FARMINGTON AVE
Plainville

RAINBOW INTERNATIONAL NEW HAVEN

12 COMMERCIAL ST
Branford

Raymond Road Sewer and Drain

37 Raymond Rd
West Hartford

Renovations Unlimited LLC Vision's Into Reality

Fairfield County and New Haven County CT
Oxford

RL Contracting LLC

22 Pine St Suite 203
Plymouth

RTK Environmental Group

29 Bank St.
Stamford

Scholar Painting

2 Klarides Ridge Dr
Seymour

Select Painting LLC

93 Main Street
Cheshire

ServiceMaster of Greater Bridgeport

110 Seymour St.
Stratford

SERVPRO

21 Technology DR

Shield St 24/7 Plumbing Co

152 Shield St
West Hartford

SIGEL BROTHERS CONSTRUCTION LLC

West Main Street
Cheshire

SM Welch Remodeling

16 Ogden Lord Road
Marlborough

Sotac Home Improvement

109 Ridgefield St.
Hartford

SPRAY-TEX

80 OAKWOOD ST
Enfield

St Hilaire Restoration

64 Eastview rd.
Terryville

Stanley Steemer

230 Murphy Rd
Hartford

Stanley Steemer

230 Murphy Rd
Hartford

Steamatic Inc

11 Leonardo Dr
North Haven

Studio 111 Architect & Assoc.

763 South 17th Street

Summit Restoration LLC

7 Market Street
Collinsville

Sustainable Solutions LLC

19 Cedar Rd
Bethany

Swan Home Remodel & Repair, LLC

572 Beecher Road
Wolcott

Swistun Inc

205 W. University Drive

The PowerWashing Kings

1157 Mill ST
East Berlin

THOROUGHSPECT, LLC

59 Concord Rd.

Top Coat Painting LLC

73 Arrowdale Rd
North Haven

Turtle Clan Global

1 Skiff Mountain Rd
Sharon

V. Nanfito Roofing & Siding, Inc.

558 Hanover Street
Meriden

Van Fleet Builders

545 Holly Ridge Drive

WHITE & KATZMAN PROPERTY SERVICES, LLC

111 ROBERTS ST
East Hartford

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