Sample Reviews

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Rating
At first things seemed to go okay. In late October 2013, less than 4 months from installation, we began to get a loud noise in the pipes in the house as if there was air in the line. I contacted the owner who told me it would be sometime in February/March of 2014 before "he would be up in my area" and could look into the issue (despite the fact that the website for this company states Shenandoah County is an area they cover) and he insisted it was not a problem with the well he had just dug and had to be a leak somewhere in the house. He told us to call a plumber. We contacted a plumber who checked it out and found it was a defective valve that
Mystic Water Pump Services Provider Name Locked
had used when they installed our well. It was not a leak in the house plumbing. So $120 later I called the owner of
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back and told him what the plumber found. He finally got up to our property to check it out in February 2014 and fixed the problem. When I asked to be reimbursed for the plumber bill, he became very upset with me and didn't want to pay it. As of this date, even though he eventually agreed to pay this bill, I have not yet received any compensation from
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for the cost of the plumber. This company did not provide good customer service in that they refused to immediately check out an issue that happened within a few months of drilling a well that was related to their installation and have not reimbursed me for my expenses for calling a plumber at their request. In addition, they left a large mound of rocks/dirt on top of the entire ditch when installing pipe, telling me it would sink down and level out. Nearly a year after the installation, no sinking has occurred and the rocky mound is difficult to mow and looks bad. Bottom line, if you are looking for a company who provides good customer service and stands by its work, do not use
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.
- Jennifer A.
A

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They have had to do a lot of work since I bought the house in 2012. But they are always punctual, friendly, professional, thorough...cannot complain about a thing.
- Burt S.
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I had a problem with the water flow in my home stopping completely. The water flow would stop for about a minute and then would resume. The problem persisted for over a month and the plumber I had look at it could not figure out what was wrong. I contacted
Mystic Water Pump Services Provider Name Locked
& Son and had some trouble getting them to call me back to schedule service. I saw the negative comments here on Angie's List and was going to give up on them and contact another provider. However, I got a call from their office that they'd had a cancellation and they wanted to know if a technician could come out that day. When he arrived, their technician immediately diagnosed the problem and clearly explained to me why I was losing water pressure and what he would do to fix it. He repaired it in less than an hour and it cost me a service call and $15 in parts. I am thrilled that the problem has been solved and will definitely use
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& Sons again (even if it is a little hard to get them scheduled)
- Thomas C.
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Mystic Water Pump Services Provider Name Locked
was terrific! He showed up promptly and was both pleasant and professional. He quickly diagnosed the cause of our low water flow (a clogged filter). He also replaced a corroded and loose well cap that was potentially allowing contamination of our well. More importantly he was an excellent teacher and answered the many questions I asked. Never having had a well before, I learned an enormous amount about how to care for the well. In particular, he was very helpful in explaining what I could do myself and very specific about how to do it (such as checking pressure tank, "shocking system", sizing sedimentation filters, proper technique for obtaining water samples for testing, etc.)
I will certainly use him again if I have problems that require a professional. I would also strongly recommend him to potential homebuyers for a pre-purchase well inspection, both for making sure the well is functioning properly and for educating the potential buyer how to maintain the well.
- Jane and John B.
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Once we discovered what the issue was, we called
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to get a quote. He came by within a half hour and knew at once what our problem was. He pulled 2 of his guys off another job to get our sewer line fixed. I'm sorry to the person whose job had to be postponed, but I sure am glad he decided to fix our issue first. His employees were professional, diligent and took every precaution to make sure our house did not get messed up when they had to come inside to continue/complete the repair work.
Mystic Water Pump Services Provider Name Locked
was onsite most of the time and was always ready to answer any of our questions. He had us reconnected and working within a few hours with a temporary fix and then returned the next day to complete the repair with a permanent fix. We are very pleased with the timeliness and quality of his service.
- Randy S.
A

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The water softener and purification unit was installed without any problems and is providing excellent service. Was very pleased with the installation process and the individual that installed it. I highly recommend
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. and will use them to service my unit whenever it needs to be serviced.
- Manuel L.
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Mystic Water Pump Services Provider Name Locked
and
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is fabulous.!! He knew exactly what we needed, didn't try to over sell us or over price things, did a masterful job of installing the system sensitively in the basement of an 1810 building, worked to ensure we understood everything and helped facilitate the process with the County/State Dept. of Health. He knows his business inside and out, was personable and easy to work with, a great communicator and went out of his way to make this project a success for us. I would quit my job tomorrow if it meant I could work with him at
Mystic Water Pump Services Provider Name Locked
Warehouse....no joking!.
- Nancy D.
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Initial review, estimate, and thorough explanation were delivered in a very professional manner. Monthly servicing was also very well done. Their pricing was competitive with others, but their professionalism was unique.
- Robert N.
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Mystic Water Pump Services Provider Name Locked
pulled the pump, found a short in the electrical line to the pump, repaired it and reinstalled the pump. This is my second excellent experience with
Mystic Water Pump Services Provider Name Locked
. He does great work, very reasonably priced, and he is very responsive to customers who have pump or other water supply problems. Will call him again if/when I have another water well problem.
- Robert M.
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I could not be happier with the level of service, attention and professionalism that
Mystic Water Pump Services Provider Name Locked
showed. He was here when he said he would be, worked quickly and efficiently, and explained all the aspects of what he was doing in a manner that made sense to someone who wasn't familar with it. I would highly recommend him to anyone who needs work done with wells, pumps and irrigation systems.
- James P.
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All Water Pump Services in Mystic, CT

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A Plus Construction LLC

252 E Main St
Jewett City, CT
General contracting

AFFORDABLE HEATING & AIR CONDITIONING SERVICES

PO Box 114020
North Providence, RI
Honest service honest prices , you will save money and get quality . please support your local...

alternative plumbing etc llc

147 bingham rd
Canterbury, CT
Alternative plumbing, etc., llc, is a respectable and reliable plumbing and heating company...

American Dry Basement Systems/Mold Pro Inc

28 Del Mar Dr
Brookfield, CT
With nearly 20 years of experience and more than 20,000 satisfied customers, american dry...

Bottom Line Basements

105 Gray's Bridge Road
Brookfield, CT
Bottom line basements is a full service basement company with over 25 years experience...

Burnside Plumbing Heating And A/C LLC

14A Pendleton Hill Rd
North Stonington, CT
Brand - maytag. additional service areas - pawcatuck, taftville, uncasville, voluntown,...

Buttermore Plumbing

186 Maple Ave
Uncasville, CT
Full service plumbing company with over 14 years experience. fully licensed and insured. no...

Calkins Electric LLC

567 Vauxhall St Ext
Waterford, CT
6 employees. no subs. charges by the hour. no additional travel charges. no service fees....

Cardinal Plumbing & Heating, LLC

P.O. Box 541
Brooklyn, CT
Cardinal plumbing & heating, llc. has been servicing eastern ct and surrounding areas with...

Cawley Plumbing

67 Wolf Neck Rd
Stonington, CT
Additional dba - cawley plumbing & heating.

Complete Appliance Protection Inc

1532 NE 96th St
Liberty, MO
Cp has been providing quality home warranty products since 1998. ask about angie's list...

CONNECTICUT BASEMENT TECHNOLOGIES

224 Tuckie Rd
North Windham, CT

Curries Plumbing Heating & Cooling Inc

627 Rte 82
Oakdale, CT
Family owned.

Dr. Energy Saver Connecticut

60 Slivermine Road
Seymour, CT
We offer homeowners energy efficient products and services. we can provide you with efficient...

Environmental Testing and Research Laboratories, I

60 Elm Hill Avenue
Leominster, MA
Etr laboratories in an analytic laboratory with a broad range of commercial, industrial and...

Green Valley Plumbing, LLC

124 Canterbury Turnpike
Norwich, CT
Green valley plumbing, llc is located in south eastern connecticut. the business started in...

H2O Equipment Company Inc

25 West High St
East Hampton, CT
H2o equipment company inc. is a family owned and operated water treatment company in...

HJ Smith Inc

22 E Main St
Mystic, CT

JAD Basement Systems & JAD Home Improvement

117 Old Post Rd
Clinton, CT
Jad basement systems offers solutions for all your basement waterproofing needs. basement...

James Carboni Plumbing & Heating Inc

574 Route 32
North Franklin, CT
Additional e-mail - boblaudette@comcast.net. additional dba - unique kitchens & baths.

Laframboise Well Drilling Inc

647 Thompson Rd
Thompson, CT
Additional e-mail - paul@thewaterexperts.com. additional address - po box 303, thompson, ct...

Mazzella Plumbing LLC

247 Cossaduck Hill Rd
North Stonington, CT
Owner operated. uses subs for heating. cost is determined by the job. no travel charges. no...

McGuire Plumbing & Heating, LLC

P.O. Box 303
Voluntown, CT
Bills are due and payable upon receipt. we give senior citizens 10% off. we have 2...

N. P. Brulotte & Sons Plumbing & heating

40 Clubhouse RD.
Jewett City, CT
In business since 1987 your job is inportant to our company and you,providing plumbing...

Rhodes Pump Service

2351 Boston Post Rd
Guilford, CT
Full service provider of well water systems and sewage pump services. we offer fair pricing,...

Roger Crampton LLC

236 Shore Rd
Old Lyme, CT
Shoreline plumbing, heating, & well-pumps. propane and natural gas conversions. ductwork...

Service Plus Plumbing

Canterbury, CT
Service plus plumbing is an owner operated company with over 25 years experience. you get...

Water Dr LLC

14 Greenfield Dr.
Ansonia, CT
We specialize in residential and commercial repairs, installations for well pumps and water...

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