Mystic Carpet Cleaners

in Mystic, CT

Sample Reviews


was absolutely wonderful to work with, from start to finish. We have a rental property that just became vacant, and we are working hard to get it on the
within a week. I called
on a Monday, hoping that he could somehow fit me in before the week was over, and he was able to come the next day! He gave me all of the pricing options on the phone so that there would be no surprises when he showed up, which I appreciated. He arrived right when he said he would and took his time walking through the property with me. Originally we were going to have 2 flights of stairs cleaned, but he let me know that due to the pet damage present on the second flight of stairs, replacing the carpet would be a better option. I was so grateful for his honest assessment, allowing us to save the money we were planning to spend on cleaning that area and instead apply it toward a new carpet install. After answering my questions and taking a close look at all the rooms, he set to work. We let the carpets dry overnight, and today I can say that they look absolutely beautiful!! All of the stains that had been present in the treated areas are gone! I feel great about putting the house on the
In addition to offering such a quality service,
is also just a great guy. It is clear that he operates his business with integrity, and it was a pleasure to do business with him. We will definitely be using
again in the future!
- Christie W.

without qualification.On Time
Kept in contact before appointment
Very personable and really nice people
Dad speaks Spanish/ son translates for him and speaks excellent English
They worked very h****** some difficult spots that no one had ever been able to improve. They got the spots out !!!
They charged 25% of another estimate.
We recommend them without qualification.
- Harold H.

Mystic Carpet Cleaning Articles

Carpet Cleaning reviews in Mystic


The two gentlemen who came to clean our carpets were everything you'd hope for: punctual, thorough and completely professional. It's an old beige carpet in a converted basement living/bed room with plenty of wear and tear and the results were as good as could be expected. Thinking about having them come back to
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our hard floors eventually.
- Jason W.

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arrived on time, did an excellent job on all services he provided. He was very detailed and took his time and everything turned out perfect. I was very pleased with
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's customer service he was very friendly and deoderized entire house free of charge.
- theresa W.

Provider gave me a 4 hour window from 2-6pm of when they would be there. As if that wasn't ridiculous enough, they didn't show up during the window!!! When i called them to see what the problem was, there was a miscommunication of which of their employees was to do the job. Each of them thought the other was doing the cleaning.
They finally arrived about 8pm, I showed them the 5 rooms i wanted cleaned using my "6 Room" coupon and they proceeded to tell me it will be an additional $400 on top of what i already paid for the Angie's List coupon. I had renters moving in in 2 days, thus didn't have the luxury of time, so i was forced to give them the ok. This price included an additional treatment because previous tenants had pets and cleaners recommended it to remove any odors, dander, fleas, etc.
They finished the job around 11pm. Multiple stains they said would not be a problem to remove were still visible. I brought them up to the provider and he said he was surpised, "that usually doesn't happen."
Days after the new tenants moved in, they called to let me know that the carpet was infested with fleas, even though they have ZERO pets.
I called
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Cleaners to relay this info to them and discuss the bait & switch tactics they utilized, but they did not answer and did not return my message.
- John M.

Found these guys via a coupon on Angie's List. My experience with OxiCarpet has been great at every aspect: the appointment set up, the reminder call, the call I got from
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(who cleaned our carpets) to let me know he was just minutes away (he was perfectly on time, but he was concerned he might run a little late because of traffic. How nice to get that call), to the cleaning itself.
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was articulate, knowledgeable, polite and thorough. He was even on his knees scrubbing one troublesome spot. When I asked him, he talked to me about why the OxiCarpet method is a superior and modern method and it makes total sense. I am looking forward to seeing how clean my carpets stay and think I have found a good carpet cleaning company. At last! Oh, and did I mention: the carpets look great!
- Suzanne M.

My appointment was for 9;30 am. At 10:00 am I called
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to inquire into the tardiness of their technician. I was advised by the office staff after being placed on hold, that the technician had encountered a "bunch of traffic" and would arrive in about 15 minutes or about 9:45. After waiting until 11;30 I again call
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and asked the status of the arrival of the technician. At this time I was advised after a rather long time on hold that the technician had arrived at my office address at 9:30 and no one was there and they provided me with a phone number which was not mine saying the technician was unable to reach me. This is when they lost me, it was a blatant lie. I can understand mix ups but when you start lying to me, the game is over. I despise dishonest people.
I will not use
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and I am demanding a refund of my 149.00.
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- Lee N.

I had three rooms upstairs with wall to wall carpets.
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came in and cleaned all three rooms. They were very professional and were careful with their clean up. The carpets came out great.
- Gary N.

After Squeaky Clean Clear Service never responded to my Angie's List service purchase, and apparently stopped honoring all Angie's List purchases, Angie's List found a similar deal from
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Very good responsiveness and customer service over the phone. The day before the scheduled cleaning I received a call stating that I would receive a call the morning of the cleaning giving me a window of when the carpet cleaner would show up (12-2pm). Later I received a call stating that the cleaner was running late and would be there by 3pm at the latest. Obviously this is not an ideal situation.
However, the cleaner did arrive at 3pm, and quickly made it up to me by using a higher quality steam cleaner and doing the hallway for no extra charge. He was apologetic for the delay, very personable, and did a decent enough job (probably as good as or better than I could have asked for a discounted service). They don't move beds, and the cleaning stopped right at the perimeter of the bed (I had wished that he would perhaps clean as far under the bed as he could), but I'm honestly very happy with the service.
No chemical smells (no smells of any kind); it seems to have gotten the dog smells out of the carpet. Carpets dried in 6-8 hours. I would most likely use
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- Chris G.

The person was late arriving, although he did call to let us know. We are not at all happy with the outcome of the service.
The room that he just stretched still has ripples, although he did reduce the ripples. Where he re-tacked the carpet at the doorways, it was very untidy. Even after I vacuumed up the little pieces, it still looks ragged. I expected much better.
In the room that he stretched and cleaned, most of the ripples were eliminated. But the carpet is only marginally cleaner. We had him go over it again, and that made a slight improvement, but not much. He did not offer to pre-treat the more heavily soiled areas. Also, he did not clean behind the door.
The room in which he cleaned a major traffic path also was not much cleaner afterwards. Again, he did not offer to pre-treat the more heavily soiled areas. This carpet was left very wet, and with major ripples. Those seem to be decreasing as the carpet dries, but we had to bring in additional fans to facilitate drying. When he finished this room, he immediately took all of his equipment out to his truck. I felt like he didn't want to give us a
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to point out that it was still dirty, and ask him to go over it again.
We chose this service, because I had worked with them many years ago, and I was very happy with their work. I checked the reviews on Angie's list, and they were positive. But when my husband called the company today to let them know how unsatisfied we were, he learned that the company has changed ownership (or management - I'm not sure which). From reviews we've now looked on other sites, it appears that they have good service people, and bad service people. We apparently got one of the bad ones.
- Maureen C.
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All Carpet Cleaners in Mystic, CT

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A Better Clean

125 Providence St
Taftville, CT

Advanced System Carpet Cleaning

11 Fanning Rd
Ledyard, CT


North Grosvenordale, CT

Blackburn Professional Cleaning

977 Hartford Turnpike
Waterford, CT

Busy Bea's Cleaning Service

55 Longview St
New London, CT

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

Connecticut Home Network, LLC

116 Wawecus Hill Rd
Bozrah, CT

D&L Cleaning Service

85 Ohio ave
Groton, CT

Exquisite Designs

47332 Sterdley Falls
Sterling, VA

HAYKO Fine Rugs and Tapestries

9-20 35th Ave
Long Island City, NY


Mystic, CT

Hydro Carpet Cleaning LLC

217 Gates Rd
Lebanon, CT

Master Care

99 Franklin St
Norwich, CT

Northeast Property Group Inc

150 Eugene O'Neill Dr
New London, CT


850 Hartford Tpke
Waterford, CT

Shaboo Ct Cleaning Company

PO Box 281
Newtown, CT

Stanley Steemer

Mystic, CT

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