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My home is approximately 30 years old and both the two bathrooms and kitchen were original to when the house was built. All three really needed to be remodeled.
Rich came to my house and met with me concerning the design offers I purchased and spent hours discussing my options and ideas concerning remodeling both the two bathrooms and kitchen. Rich from the first time I met him was great! He was very understanding,
knowledgeable and open to my ideas and concerns!! He also made me feel so comfortable concerning a major project of remodeling two full bathrooms and the entire kitchen! Typically, you would expect a contractor to come and spend maybe a half hour giving an estimate and making notes on a project but not with Rich! He spent HOURS and patient, took measurements in great detail and was so attentive! Rich took such a great interest in the project and took the project on as if it was a challenge he wanted to overcome! Rich not only took on the project but far exceeded the challenge!!
Shortly after our first meeting, Rich returned to my house and reviewed the plans and designs for both bathrooms and the kitchen. To say the least, I was very impressed and so happy with the results. At that time I was free to simply take the plans and have anyone perform the work but by this time I was so comfortable with Rich and the folks working at
Work started in September 2012. It just so happened that I was scheduled to be out of town for work that week. I left Rich a key to the house, went on my business trip and returned to one bathroom and my kitchen torn out. At no time did I ever feel concerned. But more so on the contrary I felt so very comfortable with Rich, his honesty, professionalism, morals and values! Rich and every member of his crew ALWAYS discussed the work that was being performed, asked for my input and made me feel part of the ongoing work continuously throughout the project.
Aside from the actual construction work, I have to write a paragraph about
As far the people that work for Rich and
personal interest in performing the work and they all took ownership in the work they were perform which is so hard to find these days! The quality of each of their work was outstanding! I will tell you that I am a perfectionist when it comes to details and work being completed but with each one of them I never had a problem! Their work was top notch! They focused on details and made sure everything was just right!
The work was completed on time and the project was completed on time as I was originally informed when the contract was signed.
Rich and his crew were here everyday for a couple weeks just as I was told when I first met Rich and he described how he operates his company and business.
As far as Rich, simply a GREAT person to work with, very caring, hard working and just truly honest and giving. He was a pleasure to
work with and ALWAYS made me feel so comfortable from the beginning till the last day they left and completed all the work. He addressed ALL my concerns at the end of the job and he didn’t leave the job until ALL my concerns were completed and I was 100% satisfied! I never had a contractor be SO conscientious and wanting I to be 100% satisfied! As I previously mentioned, being the perfectionist that I am about details, it was a true blessing having a contractor/person like Rich doing the work!! During the ongoing work, if Rich saw something that could improve the job even though it was not in the original design or plans, he would recommend the idea, allow me to think about the idea and decide whether to act on his idea. Rich never just on his own made changes without my input but each time he came to me with an idea they were truly great ideas that improved the project and each idea he came up with I did act on and it did improve the outcome of the project!
If you have any plans on renovating a kitchen, bathroom or your home please take my advise and use
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