Believe it or not, there’s a right way to go about hiring a trash removal service. One highly rated provider explains guidelines for trash removal etiquette.
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Local Articles in Hamden
Trash Removal reviews in Hamden
It's sad that I had to even give them one star to write this review. I wouldn't have given them that!
It started out by signing a form saying they would move our things from one location to another...the second location had the wrong address. I found out later that there was suppose to be a contract, and they were supposed to offer us an insurance option that we could accept or decline...so they're not even doing what they need to be legally.
Then as they moved things, they weren't all that graceful moving. Our fridge needed the doors off to move it, yet they wrapped it, slid it down the stairs, which scuffed our stairs and railing. They got it to the door and had to bring it back upstairs. But instead of going back up the stairs, they tried to lift it over a railing (we had a split level home...and they tried to life it over the railing that was positioned where the floor ended so you wouldn't fall down the stairs)...by doing this they damaged our steel door going to the garage (it needed to be replaced because of the damage), then the fridge fell into the wall above the door and put a hole in the wall, scraped it and dented it. When they brought it back up the stairs, they dented and scraped the walls and took out a corner of a wall. They had drug the fridge and
We got a couple of estimates, because
We then examined the pile of trash. He asked if there were any tile/stone/brick, etc - heavy items - and then explained that heavy items will increase the price of the pick-up due to the weight and the cost of disposal. After looking at the pile, he estimated the clean-up time would be 30-45 minutes.
About 40 minutes later,
At the end, the trash was removed, the patio where it had been was swept and the yard no longer looked like a landfill!
I highly recommend
The size of the job was similar or smaller than work
completed 3 months ago.
The quote for the job
was twice as much as previous job.
It was a classic bait and switch.
They offered a "discount" but increased cost for services.
When I tried to negotiate, the crew did not care ...More />and left.
The last time I used them I had tipped generously.
recieved a nasty letter from paid it.
Never did resolve the problem with them not taking all trash. I left a message with them they never bothered to call back.
I will Never do business with this company again.”
Needless to say, I can't recommend Trojes to anyone at this time. In fact, I would like to see a response from Trojes at the lack of customer service.
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