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I e-mailed Audio Outfitters and
I appreciated his attention to detail.
We were able to schedule a time 3 days from the initial consultation. I came in that morning, dropped off the car, and 6 hours later came back to a working remote start! I was beyond thrilled!
They took the time to go over everything with me and make sure I understood how it worked. I couldn't be more pleased with the experience.
That then began the pattern of non-responded to phone calls and emails which has continued to this day.
Initially I thought the holidays got in the way.
Then I thought that they were suffering family health or other issues.
My friend didn’t know what happened.
I then saw that they were certainly still in business, and completing work, based on the Angie’s List review from early May.
Multiple times since December I have asked for them to contact me, to get it scheduled, etc. or I was going to write a negative Angie’s List Review, make a BBB complaint, etc. No response.
While they seem to be good people, I find the pattern of non-responsiveness utterly unacceptable – I would suggest if looking for an install or service work to select someone else.
No hard sells. No unprofessional behavior. Just top-notch folks doing a great job running a young business. I won't hesitate going back whenever there's a future need.
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
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