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A
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also took some additional time w/ me to explain various things that can affect the efficient operation of the door. Moreover, and aside" from the door, I asked
about his homeland, Uruguay via Spain, and he very cordially spoke to me about this. A very positive experience overall, particularly taking into account the 10% senior discount!

-Amy L.

A
"Very nice service tech. He was prompt, and worked quickly. I expected for him to ask for more money, as I had only paid for a service call. However, he said the" repair fell under the service fee. He was able to repair the lift arm. Brave me some advice on making the opener last a little longer (it is almost 10 yrs old) as well as what to look for when it is about to die. Very satisfied with our service.

-Angela Q.

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Local Articles in Chester

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Garage Doors

A homeowner's guide to garage doors, including how garage door openers work, preserving safety, how to maintain them, who to call when they need repair, and options when buying a new door.

Circuit board problems or mixed radio signals are the most likely causes of garage doors opening on their own. (Photo by Summer Galyan)
Garage Doors

Garage doors can open and close on their own. Although it's rare, here's what to look for.

snowy house
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It's the time of year when the winter weather can take a toll. Follow this winter maintenance checklist to protect your home, your car and your health.

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When tree leaves and temperatures begin falling, it's a sign winter is on its way. Use this fall maintenance checklist to protect your home from winter damage.

Angie's Answers

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Here is a tip sheet from Angie's List, previously published:

http://www.angieslist.com/articles/garage-door-experts-give-maintenance-tips.htm

If a tilt-up door, probably about $150-200.

If a roll-up door, assuming you have not put in cabinets or anything that prohibits sliding the shaft sideways about 2-3 feet out of the spring to change it, then about $200-250 should do it for a 2-car garage door. If he has to disassemble the brackets to remove the springs because the shaft cannot slide sideways enough to get the springs on/off, then probably another $50-100.

If you have an automatic garage door opener, usually they will charge you $50 or less for tension adjustment, lube, and motor cleaning if scheduled on the same visit, about half a normal call cost.

One thing to consider - assuming you have 2 springs and an opener, unless the other spring is quite new, you should replace it at the same time, first because it will probably break fairly soon anyway and changing two is only about $50 more than changing one, and because the springs on both sides should be of equal stiffness - if not, then the door will be unevenly weight compensated and try to open cockeyed, increasing wear and risk of damaging the motor.

?

Assuming you are talking rollup garage door - issues similar but not as many parts on a tilt-up door.

Many rollup doors in residential use go 30 years or more on original springs.

Generally, they do not need to be replaced till they break. A broken one should be pretty obvious - the door will open very hard because it is being pulled up more at one side than the other, if at all, and one spring will be wound tight while the other will be looser, and usually the break is a visibly obvious one - either a visible break in the main portion of the spring, or the free end that goes into the end plate is broken off. Compare the springs against each other to see they look the same.

Also, if you think a spring is broken but can't see anything wrong, maybe the set screws that hold the end plates tight onthe axle have vibrated loose, relaxing the tension on the spring.

As the door gets older you may need to have a garage door repairman adjust the spring tension tighter if the door starts opening hard or balking at opening, though that is more often a problem with dirty slider track and bearings from dust accumulation, which you can clean with WD40 and then lubricate the side support rollers with motor oil or household oilcan. On lubrication of the slider track there are differences of opinion - some say clean with a non-oily solvent like brake cleaner and leave it clean and ddry so dust does not stick to it, other say oil with a light household oil or WD40. I prefer the latter so the plastic slider does not get worn out sliding on the metal slider track or pole, though it definitely does accumulate an oily dust grunge. The cleaning and lubricating should be done at least yearly - every 3-6 months if you use the door multiple times a day, more often if you are in a real dusty area like the Dust Bowl, the desert, or close to the beach.

 

 

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I think he is trying to upsell you on something you don't need, or their company policy is neer fix, always replace - some companies are in that mode not, to prevent future call-backs when it does not work.

 

IF only needs screws, sounds like a good do it yourself job with self-tapping sheet metal screws. Or a Handyman could do for maybe $50-70 if that is all that is needed.

 

If the weatherstrip is damaged and in on the front edge of the garage door, one other possibility - replace with one like this, or screw a bottom compression type rubber weatherstrip on the bottom of the door - actually work a lot better than the face-mounted ones anyway, in my opinion. Look like this from M-D Building Products and Frost King among others. Can also be used nailed to frame to flap contacts door face as an edge and top weatherstrip - 

http://www.amazon.com/M-D-Building-Products-3749-Garage/dp/B000052036

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Maintanence is going to vary by how much you use the door.  If it is used multiple times a day as cars go in and out I recommend having it checked annually.  You want someone to lube all of the proper points and inspect the rollers for wear or damage.  You don't want a component of that door failing and falling on yourself or a child.  Sometimes tracks need to be adjusted or realigned for various reasons.  Also, the springs can weaken and break causing the door to fall.  Have those checked as well.

Todd Shell
Todd's Home Services
www.thomeservices.com

Garage Door Installation reviews in Chester

F

Rating
It was not good. The day of install they came and found out the type of garage door that was to be installed would not work as I have a support beam. The sales rep did all the measuring and somehow missed a major beam so the door would not work. They then tried to tell me I had to upgrade the door for an additional $800. I told them I would think and decided to not do it and told them since it was their error I wanted my $100 deposit check returned. I was told it would be process. I have left numerous voicemails and of course no returned call or check has been received. Rather disappointing on how customer service, sales and even dispatch spoke to me and treated me. I would not recommend contacting or using them to any of my friends.
- Kathryn F.
A

Rating
Chester Garage Door Companies Provider Name Locked
completed the work efficiently and professionally. The spring and cable broke on our double door garage. The owner,
Chester Garage Door Companies Provider Name Locked
, was the initial contact. He recommended we replace the spring/cable system with a torque system. He said this was more efficient and safer for the larger double door. We scheduled a 10 am appointment for the next day.
Chester Garage Door Companies Provider Name Locked
arrived at 11:30 am. His work was great; he additionally pointed out some rusted areas of the track which we agreed to have him replace.
Chester Garage Door Companies Provider Name Locked
was professional and cleaned up afterwards which is always appreciated. We thought the cost was fair, although we didn't try to compare this to other service providers.
We would use this company again.


- MARIE B.
A

Rating
I originally called late Friday as an emergency because the tension spring broke and I could not close the door.
Chester Garage Door Companies Provider Name Locked
arrived within 3 hours and was able to close the door. I had been having problems with the old door and decided to replace it. They were professional and efficient completing the replacement job in less than 4 hours. They were punctual in their arrival and cleaned up the area before leaving.
- Diane K.
A

Rating
Chester Garage Door Companies Provider Name Locked
arrived at the time he said he would, and I must say he is a really nice guy - he worked very hard and did a wonderful job. He ran into a couple of problems because we have a house that is over 50 years old, but he solved them quickly. He cleaned everything up before he left. I would recommend this gentleman to anyone who wants quality work at a very reasonable price. We are very very happy with our new garage door..
- Joseph S.
C

Rating
The initial work went great and the door was working smooth and quiet for the first couple of months. Then the door began to be noisy again and rough on the opening and closing limits. So whatever the tech did was very short lived. I guess you get what you pay for.
- leo K.
A

Rating
Excellent all round - from Scheduling via Office to Technician (Roshan). Their Angie's List Award Winning status is well-deserve. Wish all service Co's were this good!!
- Richard N.
A

Rating
Professional and timely communication from start to finish. Provided detailed estimates and gave proof of insurance. Found him very knowledgeable, honest and experienced with all aspects of garage doors. Installation was quick from experience and didn't cut any corners. New door functions well and he cleaned up after himself. Highly recommend this company and will do business with in the future.
- ANDY H.
A

Rating
He arrived during the specified time window and got the work done on the timeline he described, for the price advertised.
He was professional and friendly. For example, he fully explained features, such as "time to close" automatically, and asked me the setting I wanted. He also asked whether the music he was playing while installing was bothering me. It wasn't at all, and it wasn't even loud, but the fact that he'd even ask reflected professionalism and that he cared about the customer.
There was a tiny snafu when I paid by credit card at the end - the card reader/app didn't clearly indicate that it had completed the transaction. Rather than run it again, he didn't want to inconvenience me with the potential for a double charge, and suggested I just check whether I received the emailed receipt later. The office could clean it up Monday and charge me once if it hadn't gone through. This also reflected his focus on customer service - rather than stick me with the potential need to remove a double charge, he took the risk that the office would need to track me down the following week and they might suffer a delay in getting paid. (Turned out the charge had gone through, so everyone was happy.)
I felt good about the price - there was no "trip fee/charge" to inspect things and propose a solution. I felt I had reasonable choices for a new opener, and the accessories (e.g. additional opener) were very reasonably priced. There was enough work involved in the installation, including running a bunch of wires I'd have found annoying. I got the opener, additional accessories, installation, adjustment and lubrication of my door for what I thought was a fair price. I'd recommend them, and plan to use them again next time my springs break or something goes wrong.


- Dan R.

Garage Door Companies in Chester, CT

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Advanced Duct Solutions, LLC

PO Box 320062
Fairfield

Alcraft Inc

605 Washington Ave
North Haven

American Overhead Door

1885 South Main Street
Middletown

Anchor Woodworking

Jewett City

Cahaba Scapes

2130 11th avenue north

Clark Concepts LLC

PO Box 348
Rogers

DiGiorgi Roofing & Siding Inc

33 Lancaster Dr
Beacon Falls

DirectBuy of Indianapolis

8450 Westfield Blvd

East Coast Overhead Door

PO Box 585
Orange

GPM Home Services

17 Surrey Dr
Northford

JM Contracting Services, Llc

136 Airline Rd
Clinton

John C Fiderio & Sons Inc

687 Broad St
Meriden

KRUEGER WINDOW & SIDING LLC

10 PALMER AVE
Jewett City

NORTH HAVEN OVERHEAD DOOR CO.

233 MILL RD
North Haven

Phillips Home Solutions

500 New Karner Rd

Power Home Remodeling Group

2501 Seaport Drive

Precision Door Service

15 Bonazzoli Ave

Renovation & Storm Solutions LLC

116 Main Street
Rockfall

Sapia Builders, LLC

1 Willow Point
Essex

The House Doctor Handyman

45 Fenwood Rd
Old Saybrook

THOMSEN OVERHEAD DOOR CO INC

68-70 PROSPECT AVE
Hartford

Valerie Spencer Interiors LLC

146 Brewster Rd
West Hartford

WALSH FENCE

88 Marsh Hill Road
Orange

Wise Locksmith

23 Hart Terr
Trumbull

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