Chaplin Auto Repair

in Chaplin, CT

49
Auto Repair are
in Chaplin

35
Auto Repair in Chaplin
are top rated

A
Rated by
John V O.
"Excellent service, from beginning to end. Very professional and responsive. Work was performed and completed within the stated time frame. This work was performed on a 2012 pickup," after being rear-ended, and it looks like it came from the factory. I have no hesitation in recommending this business to others.
A
Rated by
Sandra S.
"My car has >200k miles on it and needed front and rear end repairs done. I had taken my car to
a couple of months ago and paid $75.00 to have them give me" a list of repairs that needed to be done and the cost of all of them. I was able to speak directly to the mechanic and prioritize the repairs. The work was scheduled and completed when they said it would be. When the repairs were finished, I received a call about the findings and an assessment about a small leak I had asked them to check. Recommendations were made and I picked up the car. Later at home, I reviewed the paperwork and found a spec sheet had been included which gave all of the before and after alignment measurements. I was impressed to say the least. No other mechanic had given a detailed repair report to me. The cost of repairs was fair and didn't go over the estimate. Car repairs are always cause a
in the budget, thus the rating I gave them. Not really their fault! I would highly recommend
to anyone who is in need of an honest mechanic for their vehicle.
A
Rated by
Louis P.
"We had just bought a new Mini when a friend accidentally crashed through our garage door, raining glass over 95% of the Mini's beautiful black surface.
" went over the whole thing. He only does an entire car three or four times a year - but this one had to be done. In some places the shards had light scratches, while in other places there were cuts right to the bone. Have you ever tried re-touching a car? I tried it once - the results were awful. Sanding, priming, painting, gloss-coating -
later told me that there are guys that have been working at body shops for twenty years who can't do it. At any rate,
returned the Mini in mint condition - as though it had come off the factory floor - and on time and at the price he had estimated. Customers in his office all seemed in a good humor, slightly reverent, as though we all shared a secret about going to the best of the best. don't be put off by having to go around some storefronts to the back lot. There's a small sign, but that's all you need to let you know you have arrived.

Chaplin Auto Repair

Chaplin, CT

49
Auto Repairare in Chaplin

35
Chaplin Auto Repair are TOP RATED

Chaplin Auto Repair Articles

Auto Repair reviews in Chaplin

A

Rating
We had an 8 year old hit our car with a golf cart. Because that gets into unusual insurance issues, the family wanted to pay for the repair out-of-pocket. When
Chaplin Auto Repair Provider Name Locked
(
Chaplin Auto Repair Provider Name Locked
) learned the story, he was quick to offer all options that we had for fixing the vehicle. This was a wide range of choices of costs. I felt he went above and beyond in his efforts to work with us. When we settled on the direction we wanted to go with the repair, we had our vehicle in quickly. We chose to be notified by text about the progress and estimated completion date. Before we returned home our first text had come through thanking us for choosing
Chaplin Auto Repair Provider Name Locked
. Each day (I think) we received an update on progress and an adjusted completion date. Our vehicle was returned a day sooner that what we had anticipated. The work was outstanding - better than what we had expected with the level of repair we had decided upon. We have already recommended them to many of our friends - and will continue to do so!
- Kim I F.
A

Rating
The
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in the front fender was quite sever.
Chaplin Auto Repair Provider Name Locked
worked on it for several hours this afternoon and now you can not tell it was ever damaged. He is truly a craftsman in his trade. I will be bringing all my dents to
Chaplin Auto Repair Provider Name Locked
PDR.
I must say I was not optimistic about
Chaplin Auto Repair Provider Name Locked
getting the
Chaplin Auto Repair Provider Name Locked
out; it was about 3 inches across and about 1/2" deep with scratches. He was positive from the git-go that he could do the job to my satisfaction and he was right. The fender looks like it did before the damage and even the underside shows NO
Chaplin Auto Repair Provider Name Locked
from his repair or the damage.
I call him the Wizard of PDR. He CAN do magic. Did it on my bike that is for sure. See his web site for photos of the damage before and after repair.
- Tom M.
A

Rating
Responded to my call in a timely fashion to set up appointment. He was at the house at the agreed date and time. The headlights still look great, so yes, I am happy with the deal.
- Veronica M.
A

Rating
They gave me a fair price for my car, which was involved in a light collision. More than that, they kept me updated as to his progress via text messaging, and went the extra mile in ensuring that the job was done.



The car multiple times to ensure that the color was consistent throughout, and personally absorbed the cost of the multiple paint jobs. Very open to letting me choose which supplier I got my parts from, so long as I made my own payment.



The company takes pride in their work and more than delivered



My car looks better than the day I bought it, and I'm very glad to have chosen
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Auto Body. In the unlikely event of a further collision, I would definitely come here again.
- joseph D.
F

Rating
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the owner was nice until I had a problem with the alignment and horn he installed. The horn sounded like a bicycle horn and he said it was normal. I noticed the steering wheel was a little off but I figured I would go back when I had a day off which isn't much. I called
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to discuss a
Chaplin Auto Repair Provider Name Locked
alignment and he got rude and hung up on me. He said it left there perfect and would not discuss it any further. We were only talking about a
Chaplin Auto Repair Provider Name Locked
alignment but he would not honor his work. I actually filed my first BBB complaint and he would not answer them. I spent 70 dollars for an alignment but I am stuck with a bicycle horn. The insurance company warned me against using him; but he told me he would take care of me.
- Michael G.
F

Rating
Worst service I have ever received at a place of business hands down. First off the receptionist
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is extremely rude. I had made arrangements with the persons insurance that hit me to drop the car off. Since this was a provider on their list they said I would not need an estimate or anything just to drop the car off when I was ready. Took it the day after the accident to
Chaplin Auto Repair Provider Name Locked
.
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told me she would call that afternoon with the price and when the car should be ready. Never heard from her gave her until 3pm the next day (which was 24 hrs after dropping the car off) so finally I called her. She had the estimate just never bothered to call. They told me the car would be ready to following Wednesday (1 week after drop off). I called them that Wednesday because I never heard from them they said it was ready (but didn't bother to call again). The rear bumper had trash or areas where the paint peeled up where they had painted it. It was not a smooth bumper at all. This car is brand new and less than 5 months old so I refused to accept that. When my husband went in to tell them about the problem the receptionist went to get
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and told him we had a problem. He said "don't they all" so evidently this is a common concurrence at
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. He came outside and seemed beyond annoyed that we wanted to send the car back but we left it. They told us it would be ready in 2 days which was Friday. Gave them until 2pm Friday no word so I called yet again and they said it would be ready. Go to pick it up and the lower plastic piece under the bumper is scratched in 5 places (evidently when they took it off to paint the bumper again they damaged this piece)
Chaplin Auto Repair Provider Name Locked
wanted to argue and tell me over and over it was a nice piece. I had to tell him time and time again I didn't care if it was new it wasn't right. Also at this point we realized the dual exhaust (which was the most heavily damaged area of the car) was still uneven by about 4 inches. I was not happy at this point coming to pick my car up a third time and it not be ready and told
Chaplin Auto Repair Provider Name Locked
I had never encountered a company who provided this quality of work and service. He then asked "didn't they provide me with a rental car who cares how long it takes to get it back I have a rental car." He is the most unprofessional person I have ever dealt with and should not deal with the public. I told him I would not do business there again and he said that was fine with him. It took them another 3 days but finally
Chaplin Auto Repair Provider Name Locked
called to say the car was ready and during this conversation she hung up on me. I had to contact the insurance company since this was the company they recommended. They had to contact the company for me to finally get my car back and fixed correctly. I would recommend using ANY other body shop in the area besides them! It took them 2 weeks and 3 attempts to fix a minor repair.
- Jennifer H.
A

Rating
When they were finished, the truck looked brand new. It was so beautiful, we didn't recognize it when went to pick it up. This is the fourth time we've used
Chaplin Auto Repair Provider Name Locked
do repair work or to restore one of our vehicles. We won't use any other business for auto repairs or body work.
Chaplin Auto Repair Provider Name Locked
does great work at reasonable prices.
- Mavis E.
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All Auto Repair in Chaplin, CT

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A-1 AUTO CTR LLC

184 FLANDERS RD
Niantic, CT

AAMCO Transmissions

434 COLMAN ST
New London, CT

ALL PRO AUTOMOTIVE

147 BOSTON POST RD
Old Lyme, CT

Auto Transport - United Freight Of America

1844 N Nob Hill Rd
Plantation, FL

AutoPartsNerd.com

(no pick-up)
Bronx, NY

Bob Valenti Auto Mall

72 Jerry Brown Rd
Mystic, CT

BROWN'S AUTO CTR

132 LIBERTY ST
Pawcatuck, CT

CARGILL CHEVROLET CO

23 LIVERY ST
Putnam, CT

CARRIAGE HOUSE OF NEW LONDON

488 Colman St
New London, CT

Castrol Premium Lube Express

253 Kennedy Drive
Putnam, CT

Coastal Collision

543 Coleman St
New London, CT

Computech Complete Auto Repair

222 W Main St
Norwich, CT

Coutu's Auto LLC

352 Westminster Road
Canterbury, CT

DAWLEY AUTO BODY & SALES/COLLISION & CUSTOM

18 INDUSTRIAL DRIVE
Waterford, CT

Debartolo'S Service Inc

208 Flanders Rd
Niantic, CT

DON MALLON CADILLAC

774 W THAMES ST
Norwich, CT

Elite Auto Repair

1587 Post Rd
Warwick, RI

Firestone Complete Auto Care Store

251 W Main St
Norwich, CT

Grossman Nissan

295 Middlesex Tpke
Bozrah, CT

KARS OF PUTNAM LLC

181 KILLINGLY AVE
Putnam, CT

KLEEMANNS TOWING SVC

401 North Main St
Norwich, CT

LEDYARD AUTO BODY

884 LONG COVE RD or 1504 Route 12
Gales Ferry, CT

LONGMEADOW AUTOMOTIVE

92 GARY SCHOOL RD
Pomfret Center, CT

MACARA VEHICLE SVC

207 N MAIN ST
Norwich, CT

MARVEL AUTO BODY

56 CLINTON AVE
Norwich, CT

Monro Muffler Brake & Service

317 N Frontage Rd
New London, CT

Montway Auto Transport

1400 E Touhy Avenue
Des Plaines, IL

Move My Automobile

5573 Bryan Drive
Sterling Heights, MI

P&J Tire And Auto LLC

268 EDMOND RD
Jewett City, CT

PERRY-LATHROP AUTO BODY

452 BOSTON POST RD
Waterford, CT

Plainfield Shell

600 Norwich Rd
Plainfield, CT

Precision Motors Inc.

2400 GOLD STAR HWY
Mystic, CT

R & R GENERAL REPAIR

16 OLD PLAINFIELD RD
Canterbury, CT

Reliable Carriers Inc

41555 Koppernick Rd
Canton, MI

Reynolds Subaru

268 Hamburg Rd
Lyme, CT

Rich's Service Center, LLC

84 POQUONNOCK RD
Groton, CT

SEAPORT AUTO

33 NEW LONDON TPKE
Mystic, CT

Sears Automotive

850 Hartford Turnpike
Waterford, CT

SHAMROCK MOTOR COMPANY

42 MONTAUK AVE
New London, CT

SHEA'S AUTO BODY

112 FEDERAL ST
New London, CT

SMITH BROTHERS TRANSMISSIONS

191 N MAIN ST
Norwich, CT

Sorel's Garage Auto Body

88 Hartford Rd
Brooklyn, CT

Swift Performance Automotive

251 W Thames St
Norwich, CT

Terry's Transmissions

164 Squaw Hollow Rd
Ashford, CT

Tires Plus LLc

252 Flanders Rd
Niantic, CT

Town Fair Tire Center

368 N Frontage Rd
New London, CT

Valvoline Instant Oil Change - Groton

1091 Poquonnock Road
Groton, CT

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