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Auto Repair to Avoid

18

Top Rated Auto Repair

39

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Over 385 reviews for
Chaplin Auto Repair from people just like you.

C
"The quality of the work was fine. Not exceptional but acceptable. Abra was close and had a $1200 estimate compared to 3 others at about $1500. Once they got the" car, they "found" more damage. New estimate was $1800 a 50% increase which included a labor rate increase. In fairness, it was a few months from the time we go the estimate until the work was done. This fact was not disclosed to us; only after we combed the new estimate did we discover it. They eventually honored the original labor rate, but if we had wanted to take the car elsewhere it would have cost 2 hours of labor to put it back together. We got the call the car was ready but it was taken to a different location for repair work so we had to wait for them to bring it back to this location. They are only open until 5:30 but we weren't sure we'd be there in time so we paid for the repair at about 4:30 so they could leave it where we could pick it up after hours. We finally hear back after 5 that the technician didn't/couldn't/wouldn't put it back together. So we couldn't get the car until the next day. We unexpectedly freed up by 5:00 to pick it up even though the keys and receipt were to be left in the car and locked. We went into pick them up. The receptionist was not able to give me the keys and receipt even though it was already paid for. In the mean time, I inspected the vehicle only to discover the fog light was not working and antenna had fallen off. She told me I had to speak to
. She was very indifferent. We had to wait for 20 minutes while
was on the phone. While we were waiting my son crawled under the car to notice that the fog light was not plugged in and was able to just screw the antenna back in. When we told her that and asked for the keys, she still said I had to wait for
. Finally some other person came to give me keys and receipt. My insurance company had warned me that some body shops will low ball the estimate to get you in the door then "find" more damage once they get in to it. We paid this repair out of pocket so the extra was not charged to insurance.

-Laura P.

A
"excellent. when a few additional problems were identified (small leak in AC system) they were fast on scheduling and making the additional minor repairs.

-Richard W.

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Local Articles in Chaplin

Auto Repair reviews in Chaplin

A

Rating
I was very impressed how smooth the process went. The estimate took 20 minutes and was the best I found in the area. The actual repair went without any hitches and they only had my car for two days. They even washed and vacuumed then vacuumed my car. The staff was very helpful and extremely nice. I would definitely recommend them.
- conrad S.
A

Rating
The owner is wonderful - extremely communicative and service-oriented. I didn't have to worry about a thing, except dropping my car off and picking it up. And the work they do is beautiful - they take pride in body work. I hope to not have any more accidents, but if I do, I will go to
Chaplin Auto Repair Provider Name Locked
!
- Kristi M.
A

Rating
After a traumatic car accident I was shocked to discover that I had to pay the total cost of repairs to my car due to Michigan's No Fault laws (and my lack of full coverage). Three other places estimated the damage at $5, 000 plus.
Chaplin Auto Repair Provider Name Locked
at B & B went out of his way to bring down the cost by using used parts when he could instead of new ones to $2600. The work was "excellent" and they saved me a lot of money. I would highly recommend this company and the people there.
- Judith A.
N

Rating
The staff was extremely helpful and efficient at setting up my repair. After determining the correct color for my vehicle's make and model, they ordered and painted the bumper ahead of time so that I was only out of the car for 5 hours, rather than the two days that the insurance company estimated. Everyone at ACE was extremely friendly and hardworking. They even washed my car for me! Amazing people and phenomenal service! The new rear bumper is a perfect match and looks great!
- Alaina N.
A

Rating
The work they did is beautiful. The price was good, they even gave me 10% off for being an Angie's List member. The painting was perfect, you can't even tell there was any work done. This is a family run business and they are always so nice and professional. Talk to
Chaplin Auto Repair Provider Name Locked
, he's great!
- JOSEPH K.
A

Rating
It turned out very well. They have great quality of service. No difficulties getting the car in for service. They deliver what they promise to deliver.
- Paul B.
A

Rating
They did okay and it is a place that we would go back to because they did a reasonably good job. My husband said they did even more than they said they would. At first, he thought the price was a little expensive, but I think it turned out pretty well because they did several other little things. It looked like it was a smallish place. Their price was okay and they also got it done earlier than they said they would.
- Michael G.
A

Rating
It went great the car looks like new. The job was finished within the time he told me it would be and he was always very professional, friendly and helpful. I found out this job would have cost me more had I gone to someone else.
- Catherine P.

Auto Repair in Chaplin, CT

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A-1 AUTO CTR LLC

184 FLANDERS RD
Niantic

AAMCO Transmissions

434 COLMAN ST
New London

ALL PRO AUTOMOTIVE

147 BOSTON POST RD
Old Lyme

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353

AutoPartsNerd.com

(no pick-up)

Bob Valenti Auto Mall

72 Jerry Brown Rd
Mystic

BROWN'S AUTO CTR

132 LIBERTY ST
Pawcatuck

Car Connection

41 Westwood Ave
New London

CARGILL CHEVROLET CO

23 LIVERY ST
Putnam

CARRIAGE HOUSE OF NEW LONDON

488 Colman St
New London

Castrol Premium Lube Express

253 Kennedy Drive
Putnam

Circle Auto Body

44 Bridge St
Groton

Coastal Collision

543 Coleman St
New London

Computech Complete Auto Repair

222 W Main St
Norwich

Coutu's Auto LLC

352 Westminster Road
Canterbury

DAWLEY AUTO BODY & SALES/COLLISION & CUSTOM

18 INDUSTRIAL DRIVE
Waterford

Debartolo'S Service Inc

208 Flanders Rd
Niantic

DON MALLON CADILLAC

774 W THAMES ST
Norwich

Elite Auto Repair

1587 Post Rd

Geek Squad - Best Buy

913 HARTFORD TPKE
Waterford

Grossman Nissan

295 Middlesex Tpke
Bozrah

hadleys garage

107 main st

Installs By Claude

47 Plainfield Rd
Moosup

KARS OF PUTNAM LLC

181 KILLINGLY AVE
Putnam

KLEEMANNS TOWING SVC

401 North Main St
Norwich

LeBlanc's Auto LLC

1592 Route 12
Gales Ferry

LEDYARD AUTO BODY

884 LONG COVE RD or 1504 Route 12
Gales Ferry

LONGMEADOW AUTOMOTIVE

92 GARY SCHOOL RD
Pomfret Center

MACARA VEHICLE SVC

207 N MAIN ST
Norwich

MARVEL AUTO BODY

56 CLINTON AVE
Norwich

Monro Muffler Brake & Service

317 N Frontage Rd
New London

Montway Auto Transport

4740 N Cumberland Ave

Move My Automobile

5573 Bryan Drive

P&J Tire And Auto LLC

268 EDMOND RD
Jewett City

PERRY-LATHROP AUTO BODY

452 BOSTON POST RD
Waterford

Plainfield Shell

600 Norwich Rd
Plainfield

Precision Motors Inc.

2400 GOLD STAR HWY
Mystic

R & R GENERAL REPAIR

16 OLD PLAINFIELD RD
Canterbury

Reliable Carriers Inc

41555 Koppernick Rd

Reynolds Subaru

268 Hamburg Rd
Lyme

Rich's Service Center, LLC

84 POQUONNOCK RD
Groton

SEAPORT AUTO

33 NEW LONDON TPKE
Mystic

Sears Automotive

850 Hartford Turnpike
Waterford

SHAMROCK MOTOR COMPANY

42 MONTAUK AVE
New London

SHEA'S AUTO BODY

112 FEDERAL ST
New London

SMITH BROTHERS TRANSMISSIONS

191 N MAIN ST
Norwich

Sorel's Garage Auto Body

88 Hartford Rd
Brooklyn

STW Tractor LLC

43 Lebanon Ave
Lebanon

Swift Performance Automotive

251 W Thames St
Norwich

Terry's Transmissions

164 Squaw Hollow Rd
Ashford

TIRE CLINIC INC

PO Box 227
Willimantic

Tires Plus LLc

252 Flanders Rd
Niantic

Town Fair Tire Center

368 N Frontage Rd
New London

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