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Centerbrook Home Improvement Store Articles
On May 25, 2013 we ordered Pembury carpet from the Soft Collection at The
The carpet has many visual defects after one year of use. There are loose threads on the seams and between the rooms. There are multiple spots in the nap where the weave has loosened and loops have pulled up from the surface. The carpet has a 20 year warranty.
On April 25, 2014 I sent a letter to three people at The
I received the following reply via EMail from The
On May 21, 2014 two members of
Seven weeks passed. I had not received any communication from The
Three weeks passed with no response. On
I am appalled by the lack of response from The
August 16, 2014
I recommend verifying the date of delivery a few days before you expect the item just to be sure the date is correct!
I would like emphasis that installers (
You must be vigilant with the initial selection---it wasn't till after installation that we noticed the selected windows did not open on the top -- only the bottom. And the sliders do not slide past one another for cleaning unless you remove the open/close handles---. Was this something we overlooked--Yes---did the owner point out these things before purchase--No. Other items such as tinting of glass---must be watched closely to assure correct things happen.
We were quite pleased that the owner suggested white for the interior color of the windows and sliders--and they have the capability inhouse to complete such modifications.
One issue that we did not contemplate was after installation they do not clean the windows---so you either have to call a window cleaning company or do it yourself--.
This is a local family owned business---we happily support local merchants as much as possible.
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
Annual Plans Only
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