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Today (7/23/14) we were doing final paperwork to sell our house and FSF was on it as being owed $677 as a "second mortgage." I called FSF, spoke with
By lying to customers, apparently. I told him I would be sure and share my experience with his company. This is, at best, completely unethical, and I would urge any borrower to be sure not to rely on any verbal communication with FSF's representatives.
I have been a loyal customer with BOA for over 20 years, maintain five accounts, am a Platinum account holder but apparently am not good enough for them to reasonbly explain this situation.
My business account has the word "casino" in it which appearently triggered a cancelation. I explained that I have an independent marketing company that works with many casinos to include Norwegian, Celebrity and Royal Caribbean cruise lines. I am fully licensed in several states and maintain an excellent business and finacial status with every company I deal with.
It dissapoints me that after being a good customer I was randomly selected with no thought and was shown no courtesy when I questioned their motives. I deserve an apology and reinstatement of my account and not subjected to a discrminatory jusitification of my business.
account three times in two weeks.
and $185 for each of the next two overdrafts. When I complained, they only
credited back $160 to my account.
In my opinion, even $359 for three overdrafts is outrageous. The penalty for overdrawing the checking
account at my new bank is $35.00.
account three times in two weeks.
and $185 for each of the next two overdrafts. When I complained, they only credited
back $160 to my account.
In my opinion, even $508 for three overdrafts is outrageous. The penalty for
overdrawing the checking account at my new bank is $35.00.
The representative also told me that they mail an initial notice warning of the action to be taken, as well as make repeated phone calls to warn members of their planned cancellation of all member services. However, I never received a letter nor did I receive any phone calls at any time.
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