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Several years ago my wife had a car painted at
The sign said “Paint any car $199”. (Obviously, it didn’t mean “any” car). My first encounter was with an employee named
When he told me that there was a $100 “upcharge” because it was a van; I responded (kiddingly) that there should be a $100 downcharge because of all the window space. Still,- no smile. He continued to tell me of the various add-on charges, etc.
Finally, he showed me that the $199 charge to “paint any car” would be $510. .... BUT WAIT !!! – If I would bring it in by noon tomorrow, he would do it for $400. (He must have been a used car salesman in a previous life.)
After talking with my wife, I called and told him I would bring it in before noon the next day, which I did.
There were a couple minor “dings” and a slight crease on the driver’s side, which were so minor that the original paint was not even scratched. Still I didn’t want the car to be painted with those dings still showing. – Yep....Another $60. (Not unrasonable, though). I was told the car would be ready Saturday morning, anytime after 9, but they close at 12.
I, later, got a call from one of the employees working on the car, to tell me that they couldn’t remove the luggage rack on top of the
roof, because some of the screws were rusty, and they didn’t have (some kind of) tool that was needed to remove it. He
asked me if I just wanted him to paint the luggage rack white, also. I told him “No”.- He said all right…we’ll just try to “tape it up” as well as we can
Saturday morning I called to confirm that the car was ready. The guy who answered the phone told me “I ain’t gonna try to
I told him that there was no point in my coming to pick it up, if the paint was improper. I asked him if I would leave it with him until the following Tuesday, could they have the top re-done properly. He told me he would appreciate it if I would.
When I called Tuesday, I was told that something about the trim had to be finished, and would I mind picking it up the next day. I replied that it would be fine, and that I just wanted a proper job.
When I called Wednesday morning; the entire attitude I experienced was different…Vastly improved. The gentleman who answered the phone was named
When I arrived the van wasn’t ready. They were still doing some finishing things to it. As I walked around the van, I could see that I really did get a “$199 paint job”. It was a very “course” paint job, and there were spots of “over-spray” that had not been removed.
When I went into the building, I met
who seemed to be the local manager. Sixco was friendly, also. But
to get to because of the luggage rack), and the “dings” that were not removed, although I agreed to pay additional to have
them (and the crease) smoothed out. The crease had been smoothed out properly, but the dings were ignored.
In reply to his reasonable and customer oriented attitude, I did not complain about the “course” paint job. I didn’t like it, but I didn’t complain about it. It was, after all a cheap paint job. (And it looked like it.)
I did not say any more to
In all fairness….the sign did NOT say “Paint any car PROPERLY $199.
My original goal was to repaint the vehicle so it would last another 10 years and 100,000 miles. I wanted a durable paint job so I wasn't willing to go to the inexpensive franchise paint shops, but I wasn't concerned with the fanciest or best looking job because it is used as a second vehicle primarily for hauling and odd jobs. Most of the other shops in my area were quoting $4000 to $5000 to only paint the body factory green and spray the bed liner.
Our car was detailed when he returned it to us.
The fact that he was able to remove the damage from my car 100% is a miracle! My car was sitting in direct sunlight when he asked me to come take a look at it... the
Other reputable body shops, including one affiliated with my dealership, did not ask me for reasons and quoted on a range from $800 to $1400 for the fix that
I'm very happy with the work (still visible but will go again for the offered buffing) and it's much less obvious now, so I can look at my car and smile instead of scowling.
By way of background, I've had previous vehicles fixed at Mountainview Auto Body when insurance was paying and thought it was worth my time to make an appointment and go for an estimate there when I was
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All Auto Paint Repair in Bloomfield, CT
Additional dba: a and r enterprises, llc.
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