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Over 366 reviews for
Monument Pool And Spa Cleaners from people just like you.

"Thank you to the
Pool Family for bringing our 1987 pool into this decade. Words cannot express how fantastic this company is. From the owners" down, the culture is all about making sure the customer is happy and we couldn’t be more pleased with our total transformation/experience. A pool remodel seemed like it would be a daunting experience but
made it painless. From start to finish, on every level they completely exceeded our expectations…in less than three weeks we are floating in our new paradise and it is absolutely GORGEOUS! When I consider how long we waited, I regret not making the call sooner.
and his crews were professional, considerate and experienced-now that our project is complete I admit that I wouldn’t trust anyone else with a project of this magnitude…I am so grateful my friend recommended them. On a personal note, I truly enjoyed meeting every person involved in creating this brilliant work of art. As a total DIY homeowner who appreciates attention to detail, I recall telling a team member,
, that he was an artist. From our 30year old blue “totally 80’s” pool, we chose stacked stone, stone coping with pebble bottom. One day when
were working on the coping, I got a little obsessive and felt like one out of 50 pieces wasn’t the right color. Realize that each piece of heavy stone is lifted, measured, cut & carefully arranged with such flow they make it seem effortless. That evening I tried to move things around a little, thinking I had a better idea for a certain piece and it only took me about two minutes to realize how ridiculous I was to think I could’ve done better…at that point I embraced the process and really let go. The next morning I pointed out the ONE imperfection and without hesitation,
said he would easily change it out because it was my pool and important to him that I was happy…amazing! As a consumer it’s important to do your due diligence and make the most educated decision possible. More often than ever before I check the “reviews” like this because I want to know what others have experienced. I choose to work with people who have experience, integrity, professionalism, and accountability.
embraces this mantra and delivered everything that was promised and then some. When you meet a group of people who do what they do in the hot sun day after day and still have an awesome attitude, you’ve got to ask yourself how you would be…I am humbled that there are still people out there who care. Thank you to all the men that worked on our pool. You each have been so wonderful and we couldn’t be more pleased with how beautiful everything turned out…I finally know what it means to have a Paradise Pool. Our pool is stunning!

-Jean O.

"I just moved into a temp house with a pool, pending completion of my new house. Never had a pool before so I called them up and asked them to come right away since" the pool looked green and was full of leafs and other stuff. They were very help and came out a couple of days later.
pool now looks and smells so much better. The drain at deep end of the pool is all cleared-up also. I just called them and put them on a periodic plan.


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Local Articles in Monument

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Angie's Answers

My order of preference - first choice a jacuzzi/hot tub repairman (from a jacuzzi/hot tub/sauna distributor), second choice a plumber (many do not work on hot tubs, jacuzzi's and sauna because they cnanot afford to stock parts). An electrician might be able to fix it if it is a connection problem, but such motors are seldom repaired if the problem is internal, just replaced - which would be a jacuzzi repairman/plumber type job.

You will have to find out what your model costs new - looks like they run from about $400 to 1700 depending on size. IF yours is at the lower end, might be just as cheap to replace it, with parts and labor. If not low end, then repair probably works. Typical pricing of components that might have gone out - switch $80, timer/control unit $130, heating element $100 (probably most likely to have failed) - so if only one of these went out, figuring $100-200 labor, probably cheaper to fix it. I would contact your dealer for a better idea.

BTW - here is a Saunatec instruction on maintenance on the heating element and rocks, failure to follow can shorten heating element life, if that is what went out (and probably the simplest to replace) - 


I'm sorry to say there aren't many of us on here with adequate experience working on pools, myself included.  My suggestion would be to contact a few local companies specializing in pool renovation and have them give their recommendations and bids for the work, breaking down order of operations so you know what to expect at which stages.  Check Angie's List for referrals in your area and cross check those with the BBB for any unresolved complaints.

Todd Shell
Todd's Home Services

Pool And Spa Cleaning reviews in Monument


They came over to investigate the next day, and advised us as to what we should do to get the situation fixed. He was kind, knowledgeable, and very courteous. He is a true professional, and I would not hesitate to utilize his services or to recommend this company to anyone I know.
- Jamie B.

Ed and his team are great. Very professional, fast with quality work. Wouldn't use anyone else. Have recommended then to multiple friends and everyone has had great experiences
- Sarina D.

They made repairs that I feel were not well done. The plaster on the pool looks ok, but now my pool is not holding any water. Before they came out the pool held water just fine. Now the company is wanting to come out for an additional $450 charge. If they find that they were at fault then I will not have to pay for the additional fix, but I don't believe that they will find any fault with their work. They were very quick to refill the pool before I was able to look into the work that they did and I feel that I should have been allowed to inspect the work before it was refilled. They also left my yard a mess and I had to contact them several times to come back and clean up the yard. I feel that they used very poor skills and are not owning up to their mistakes. He showed up earlier today to do what I though was a general follow up on their work. But they then submitted a bill for $130, because he was under the impression that we had agreed to start weekly services. I have never signed an agreement for these services and would not have agreed to have him come out while no one was at home.
- Jerome W.

Came on short notice and Absolutely FANTASTIC service!! Equipment explanations were thorough and all my questions were answered satisfactorily. Felt comfortable with all the answers and there was no upselling or suggestions on repairs/equipment that weren't needed.

- Mark D.

Very poor customer service. Person I spoke to was rude, unprofessional and had a temper. Would NEVER, EVER hire this person or company.
- Susan A.

We have lived in our home for 6 years and for the past several years we have known that we needed to replace the liner in our pool. Not knowing what was involved and in fear of what else would be found when the liner was removed, we were hesitant. But this summer, we knew we had to get the job done. When we first spoke with
Monument Pool And Spa Cleaners Provider Name Locked
, we knew he was the one we were going to have come do the job. He was courteous, honest, and affordable.
Monument Pool And Spa Cleaners Provider Name Locked
came and took measurements and left a CD and a brochure for us to view that discussed different liners and options that we had. After speaking with
Monument Pool And Spa Cleaners Provider Name Locked
, he guided us to a liner that was of high quality and competitively priced. He ordered our liner & once it arrived he began the install. After removing our old liner he fixed several areas in the pool wall that needed patching. He also worked on the floor of the pool to smooth and reinforce the bottom. He placed the new liner and began filling the pool. I can't say enough about how professional, knowledgeable & detailed oriented
Monument Pool And Spa Cleaners Provider Name Locked
was about replacing our old liner. He not only cleaned our pool steps to almost brand new condition, he also replaced the drain covers. He answered all our questions (which we had quite a few of) and was always polite and patient. He gave us a lot of advice on how to prolong the life of our new liner. We highly recommend
Monument Pool And Spa Cleaners Provider Name Locked
to anyone who needs a pool liner replacement.
- Tim B.

We had this company come out to estimate the cost when our pool pump stopped working. They triaged the problem, and determined the motor was bad. They replaced the motor the same day. However, be ware of their pricing structure. The technical told us the $75 service call would be "waived" if we had the work done with them. I specifically asked the technician when he left if I needed to pay the $75 and was told no. We decided to have the work done, paid the invoice on the day the work was done. Two weeks later, we receive a bill for the $75 service fee. After calling, the company did not back up their technician and informed us we still owe the $75. Good prompt service, but very poor when it comes to informing customers of their actual costs, on the border of intentionally misleading.
- Adam V.

Professional from initial contact to job well done. Tile cleaning was scheduled the week after initial contact.
2 days before the scheduled service, I received a confirmation call.
Monument Pool And Spa Cleaners Provider Name Locked
and his crew arrived on schedule and wasted no time starting to work. In spite of my very large pool, the work was
completed within the projected time. Most important,
Monument Pool And Spa Cleaners Provider Name Locked
and his crew left the pool and pool area super clean.
I am very happy with the work done by PPTC.
- Gisela A.

Pool And Spa Cleaners in Monument, CO

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

American Water Works

1780 Preakness

Backyards & Billiards

3850 Sinton Rd
Colorado Springs

Carry the Light Electric, Inc.

PO Box 1424


Colorado Springs

Heavenly Heat Saunas

PO Box 2892
Crested Butte

High Plains Pool and Spa

Colorado Springs

Hot Tub Heaven

4039 Tutt Blvd.
Colorado Springs




Colorado Springs

Monster Maintenance

4990 Splitrail Dr
Colorado Springs

Patrick Electric

PO Box 76898
Colorado Springs

Plumbing/ Heating/ Gas

colorado springs
Colorado Springs


Po Box 25422
Colorado Springs

Shawn Fox Plumbing & Maintenace

colorado springs & Surrounding Areas
Colorado Springs

Simpson Solutions

P.O. Box 814
Woodland Park

Shop Local Pool And Spa Cleaning Services in Monument, CO

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