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C
"They are slow to respond and they are really hard to get ahold of when the internet goes out. If you call and complain they will lower their prices but they tend to raise them frequently.

-Melissa W.

B
"Other tan than the fact a that they are too d*mn expensive, they are fine. I have not contacted them direct because I do everything through the paperwork. I have" the NFL package. They contacted me to arrange service. I have never had a problem. I had one guy who was not that great. He was a contracted guy they sent out and he did not do such a great job.

-Gregory P.

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Internet Provider reviews in Masonville

A

Rating
Tech showed up early. Completed work in about 2 hours. Everything works well. Tech was courteous and knowledgeable.
- Robert H.
C

Rating
Their advertisement stated $14.99 for new customers but I paid $60 monthly and they wouldn't change it. The service was great but the pricing issue is not so great.
- Mary Ellen B.
F

Rating
On Saturday we got a call from the installer saying he's on his way, hours went by, I called him, and they said they were set up to go to a different address, even though we gave them the correct one. They said they couldn't re-task the first installer to come to the correct address, and he wouldn't be able to come to the right one till September 11.
- JOHN O.
F

Rating
The cabin is only occupied several weeks a year. The few times we were there and using the service, the account was "throttled" so that we were unable to actually access the service when we needed it. We were not streaming movies; I was using the service for work (I am a virtual employee so was required to have internet access wherever I am) and my husband was using Facebook. Due to the throttling, we were not able to use the internet service we paid the entire year for. Calling customer service was a nightmare; it was difficult to reach a live person due to their phone tree. We were required to have payments automatically taken from our credit card so could not receive a bill. We would receive an email statement that a bill had been generated and have to access our credit card statement to see how much had been taken, but of course would receive no dates of service. We will be done with our "plan" 12/29 this year and will not ever have anything to do with HughsNet again! Avoid at all costs!
- Diane B.
D

Rating
I work from home, I have a business class account and so that is why I just pay for the internet and phone. There are two phone lines that are on that account, one of them for business and one of them for home. We’ve had them for a while, so it’s been about 5 or 6 years I’ve had this special account. They originally set up my account incorrectly, which has caused me years of frustration and anger and they were unable to fix it. Every time I would call, I would get somebody different, and I probably spoke to at least a dozen different customer service people for years, who have tried to fix different situations with phoneless things and all sorts of different things, I just feel that they, I
Masonville Internet Service Providers Provider Name Locked
’t know what’s happening with
Masonville Internet Service Providers Provider Name Locked
internally, because it just seems that they do not have their act together at all, just the way different agents handle the phone calls, they seem that they wanted to help but their hands are tied because the company is so messed up. Just recently I called to get a phone number changed because when they incorrectly set up my phone number the last time, anybody who wanted to call the company I work for was calling my business line which is supposed to be unlisted, so that has caused a headache, so I finally changed the phone number and we went through 5 different phone numbers, and I forwarded my phone number, I made note of it, and then when I got the confirmation by email it was a completely different number, and saying that it was going to be valid on August 24 even though my number had just changed last Friday, they can’t even get their automatic email to generate correctly, so then that prompted to call again, talk to customer service agent without sounding all frustrated, and tell them I
Masonville Internet Service Providers Provider Name Locked
’t want that whoever got my phone number, or their email to start passing it out and then I’m getting phone calls for this other company or other person who thought that their number was going to be the email that I got, so I just had to jump through some more hoops and I still
Masonville Internet Service Providers Provider Name Locked
’t have confidence that it was corrected, and we’re just going to hope and see.
- Monica K.
B

Rating
Service has been okay, their price with everything combine I would guess it’s pretty fair, the quality is very good, it takes them a while to get to your home, their punctuality is they give you a 4-hour window, then they’ll show up within that 4-hour window. Their professionalism is very good.
- Don T.
B

Rating
We
Masonville Internet Service Providers Provider Name Locked
’t know why they can’t get it right, they’re oversubscribed I guess, because when we have a problem with them it’s at certain times, we can say it’s after 6:00 everybody’s on, or it’s on weekends, we have a harder time getting it to not drop out, and it happens enough that you start to say it’s not us, it’s not our service, or our computer or whatever, it’s usually
Masonville Internet Service Providers Provider Name Locked
, and that goes for television things too, it all just get screwy. They’re always telling you how wonderful they are, and then the phony baloney about when you subscribe to their movie thing, their package for TV, they like they have 800 channels, well they may have but their half of them are repeat, I
Masonville Internet Service Providers Provider Name Locked
’t know, we’re not thrilled but we’re afraid to change.
- Cheryl N.
A

Rating
There's somebody that's always there to answer if you got a question sometimes some things can be handled over the phone and they have always been able to get us through to a point where things work again and when they don't they had somebody out the next day, that only happened once and we had them for probably 7 or 8 years, so they’re very reliable and their service is very timely.
- Chirs M.

Internet Service Providers in Masonville, CO

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Alexander Technical Resources

1263 Glenwood Ave. SE

Andy's Web Tools

646 N Riverside Dr

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353

Best Practice Institute

410 Evernia Street

Bolder Search - X2M

928 Saint Andrews Lane
Louisville

Business Network Solutions

1182 S Coolridge Cir
Aurora

Coast 2 Coast Communications

217 E Racquette Dr
Fort Collins

Comcast

Greeley

Comcast Fort Collins

109 N College Ave
Fort Collins

Comcast Fort Collins

2809 E Harmony Rd # 300
Fort Collins

Comcast Greeley

506 O Street, Greeley, Greeley, CO
Greeley

CommercePundit.com

1625 Lakes Pkwy.

CT Solutions

3201 E Mulberry St Unit P
Fort Collins

Daedalus Web Development

++++ Fort Collins
Fort Collins

Directv Fort Collins

400 S Meldrum St
Fort Collins

ForbenMedia

7401 Summerhill Road

Geek for Hire Inc

2525 Arapahoe Ave
Boulder

Guild Marketing

922 8 Avenue
Greeley

Information Point Technologies, Inc.

135 W Swallow Rd
Fort Collins

Inverselogix

4600 Touchton Road E, Building 100, Suite 150

Izoox

PO Box 1046
Telluride

Kaydence Creative

830 Shire Ct
Fort Collins

Media Matters Web Design

5200 Trappers Creek Court

Modern Web Studios

1067 N Main St

Page1 Online Marketing

149 W. Harvard Street, Ste. 401
Fort Collins

Performance Media Placement

23172 Plaza Pointe

Radix Interactive

1843 Angelo Ct.
Denver

Red Rocket Web Specialists

318 ELM ST
Windsor

SharpNET Solutions, Inc

151 S. College Ave.
Fort Collins

SiS Satellite

789 W 10th
Loveland

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

The Right Way to Write

30 East Georgia Street

Web & Moore

32159 23 Mile Rd.

Webb Design

PO Box 690661

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

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