Highlands Ranch Heating & Cooling Contractors

in Highlands Ranch, CO

Hvac Reviews in Highlands Ranch


While the big deal services were performed as detailed in the deal, the furnace safety check revealed that my furnace needed to be cleaned and the igniter replaced and I felt pressured to schedule the service immediately since I was told that there would be an additional trip charge if it was not scheduled while he was there. The house is more than15 years old and the furnace had not been serviced in the 3 years I've lived here, so I thought it would be okay to have the additional services done as proactive maintenance.
When the serviceman returned to perform these suggested steps, however, additional problems were discovered with my furnace and it appeared to me that my best option was to replace the furnace before it died. I did not use this company for the replacement.
I am not going to say that I was ill-advised. The company that eventually replaced my furnace also identified problems, and had
provided the superior quote for the high efficiency furnace I wanted I might have purchased from them. I cannot say that any part of my experience with Custom was due to ill intentions or lack of ability to the right job.
However, my gut feel about the whole encounter was not positive. While the serviceman did not go overboard in suggesting what might go wrong with the old furnace nor did he actually state that the furnace was likely to die any day, I was not completely comfortable with the whole situation. Although the Custom serviceman put my old furnace back together properly before leaving, I no longer trusted that furnace even though it had had no problems prior to the suggested maintenance.
My impression was that the big deal to clean the fireplace and -- oh by the way to check the 'safety' of my furnace -- was actually the gimmick used by the company to hopefully take over servicing of my furnace. I'm inclined to suggest that others should decline the 'safety' check part of this particular deal. If you want the safety of your furnace checked, I strongly suggest that you do not schedule this service in the middle of winter, and you should be prepared to hear that something is wrong. If this happens, I suggest that you do not immediately schedule service even if you have to pay extra for a trip charge. Instead, do your homework before agreeing to and scheduling any suggested service.
- Janet E.

The service was amazing! Scheduling the appointment was easy and the serviceman did an excellent job. all while being friendly. The fireplace looks brand new!
- Daniel M.

Highlands Ranch Hvac Articles

Hvac reviews in Highlands Ranch


southwest installed a new furnance for us 18 months ago. called the office and explained that the unit was shutting down. Service tech came out told us the filter and flame sensor were dirty-we had just changed the filter two weeks before. The tech changed the filter cleaned the sensor- he was here less than 30 minutes. Charged us 214.00....are you kidding me! Told him that was a ridiculous amount, his reply "yea, that was what your husband said" we won't be referring or calling them again.
- Michael J.

Our furnace stopped blowing heat and I wasn't sure what the issue could have been . I'm a DYI kind of guy but since I don't know much about furnaces (and working around natural gas scares me!) I decided to suck it up and pay to have someone check it out. Turns out, the glow igniter was bad and needed replacement. I called
Highlands Ranch HVAC Contractors Provider Name Locked
and they had someone out to my house within a couple of hours. The repairman (
Highlands Ranch HVAC Contractors Provider Name Locked
) was very nice and professional. The repair work was very quick. After watching how
Highlands Ranch HVAC Contractors Provider Name Locked
the work was, I now know how to replace my own igniter next time. Total cost $215. Cost of part, approx. $20-25.
- Michael M.

This company is one of the best in service we have had in our home. They are prompt, polite, friendly, and informative. They didn't try to sell anything and were very thorough. We have had them work on our AC unit as well and were able to replace a part we didn't know was broken.
- Linda H.

We returned from the Mountains on New years Day to find out that our heater was not working. On the holiday, when we called for assistance, we got a lot of message machines or were informed that all technicians were out on emergency calls and to call back the following day…… Seriously, it is winter and we have two small children…....More /> Thankfully, SOUTHWEST was right on top of it. The service technician called us right back and within a couple of hours, our heating was working again. They were fast, efficient and very professional. Will use them in the future for all our heating and cooling needs
- Rima P.

I called Millionaire Mechanical and told them exactly what I needed---their employee
Highlands Ranch HVAC Contractors Provider Name Locked
, was prompt, efficient and friendly.
The installation went smoothly, and yes, we would use them and highly recommend them to our friends, family and neighbors.
- Robert B.

Our gas fireplace was not working, so we thought it might need a tune-up. The contractor showed up on time. He told us that sometimes these fireplaces have problems with the switch going out, but he would do his tune-up and cleaning to see if the problem was resolved. He did a very thorough cleaning; the fireplace had not been cleaned in 9+years, so there was a substantial amount of residue buildup on the glass. After removing and reinstalling all the rocks, sand, and logs, and cleaning all the parts, the fireplace works and looks great! He also did a furnace inspection for us. Our furnace and A/C are almost 14 years old, but he said everything checked out okay. We mentioned we were thinking about replacing our A/C next year, and he advised us to replace the furnace at the same time. Other than that, there was no high pressure to replace it right away. Great experience. Have used this contractor before, and will definitely use them again.
- Donna E.

Fantastic and responsive service. I left a message on Sunday and got a call first thing Monday morning.
Highlands Ranch HVAC Contractors Provider Name Locked
asked about a window of time and informed me the tech would call before arrival. That happened and the tech turned out to be the owner
Highlands Ranch HVAC Contractors Provider Name Locked
, who also was professional and clearly passionate about the field. At first the furnace worked without a problem, but
Highlands Ranch HVAC Contractors Provider Name Locked
waited. When it started to blow cold air, he quickly diagnosed the problem. His crew came by a short time later with the gas valve and fixed it: they were extremely professional and kept me informed along the way. No problems since. In fact,
Highlands Ranch HVAC Contractors Provider Name Locked
called a few days later to follow up. I only gave a B on price because it hurts to pay $500---I'm sure that the charge was fair. I highly recommend them. In fact, am going to get their service agreement for yearly tune ups on the furnace and the ac.
- Anu P.

Flame on my gas fireplace was not working properly. Appointment was quick and easy to schedule. The owner,
Highlands Ranch HVAC Contractors Provider Name Locked
, called 30 minutes before arrival time to let me know he was on his way.
Highlands Ranch HVAC Contractors Provider Name Locked
was polite and knowledgable and he made sure to spread a tarp on floor where he was working so nothing would get soiled during repair process. Appointment went smooth and he was quick. He also checked again before leaving to make sure everything was in working order. I will definitely use
Highlands Ranch HVAC Contractors Provider Name Locked
again when needed.
- Carol D.
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All HVAC Contractors in Highlands Ranch, CO

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

100% Service I.N.C

P.O Box 622004
Littleton, CO

3C Mechanical Systems LLC

55354 E Tomahawk Ave
Strasburg, CO

5150 Plumbing

5630 Cody St
Arvada, CO

5280 Heating & Air Conditioning

16292 Orchard Grass Ln
Parker, CO


Aurora, CO

A Master's Hands LLC

11432 W Cooper Dr.
Littleton, CO


PO Box 621208
Littleton, CO

A Plus Of Denver

Aurora, CO

A-OK Plumbing Heating & Cooling

6321 N Washington St Unit N
Denver, CO

A-Zeppelin HVAC

721 Park Ln
Lakewood, CO

A.G. Phelps Heating and Cooling

251 S 15th Ave
Brighton, CO

A/C Solar Solutions

2533 Kipling Street
Denver, CO

A1 Plumbing & Perfect Air

119 E 42nd St
Garden City, ID


6930 W Louisiana Ave.
Denver, CO

AAA Quality Air Duct and Carpet Cleaning

5420 S Quebec St
Greenwood Village, CO

AAA Service Plumbing Inc

5550 Marshall St
Arvada, CO

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