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Colorado Springs Elder Care Articles

4 questions to ask a nursing home during a tour

Choosing a nursing home is often done in the midst of a healthcare crisis or before a major surgical procedure. Consider these 4 questions before you decide.

Developing a nursing home transitional care plan

After treatment at a hospital, what can nursing home residents and their families do to help prevent readmissions, which can can leave elders susceptible to medication errors, infections and even death? A transitional care plan may be the answer.

Preparing for a nursing home care plan meeting

For those with loved ones residing in a nursing home, care plan meetings are essential to attend, as they outline the goals and objectives for the resident and his/her family, as well as the staff of the nursing facility. But how can one prepare for them?

Finding long-term memory care

Finding a care facility for a loved one suffering from memory issues comes with a whole new set of challenges. Find out what you should be looking for in a care facility, and what they should be doing to provide the appropriate level of care.

Angie's List In The Press

Sample Nursing Home Facilities Reviews

B
"Resident was @ CNR for 30 days total: 3/20 through 4/20/2012. She underwent physical therapy twice daily as scheduled during the 8 weeks, and she steadily gained weight, around 10 pounds. Remember, it is up to the resident and/or authorized representative(s) to check all doctors orders and that proper medications are being administered each and every time as directed by the physician. Resident states her rehab experiences were very helpful. The entire staff: nursing, environmental, PT, administration, social workers, and physicians were professional and presented a very caring attitude to all the residents during her stay, allowing resident to complete her visitation in record time. NOTE: It would have assisted the resident's weight gain if some of the meals presented to resident, who was on a soft mechanical diet were, indeed, easily chewed and swallowed. The kitchen staff does an admirable job feeding ~100 residents daily. As usual, it is up to the resident's family to double check the resident's nutritional intake daily. There were two (2) family/staff meetings - one immediately after admission, and one one day prior to disposition, at which time the resident's health/care plan(s) were studied and implemented, with the resident present at both meetings. NOTE: There was an unannounced meeting of the resident's quartersmate and her family in the shared quarters, on Easter afternoon. As we all know, family member meetings should be held in the Conference Room if a resident is sharing a room. This resident did not buzz the nurses' station to complain on Easter afternoon. Facilities are bright, well-lit, airy, free of any detrimental odor. Environmental staff are always available and do their best in maintaining sanitation. New outdoor area for patients to sit and relax was constructed, as well as new hall flooring. There was a Home Visit by the PT staff, at which time we all signed off on the PT Discharge Checklist for Residents Returning Home. Resident was discharged home the next day after the Home Visit, and after the nursing staff completed the Observation Matrix Report, which also lists the medications/treatment orders, a discharge checklist, and ASC Home Discharge Instructions. HOWEVER. The Admissions (A&D) staff should coordinate each and every discharge with the resident and/or receiving party to discuss all payment issues prior to discharge. There is no checklist at discharge for the nursing staff to coordinate with the A&D office as far as payment for the residents' charges while at CNR: self-pay, insurance, Medicare, Medicaid, dual coverage, other. One month after discharge, the resident received a form letter from the CNR Business Office indicating an amount due -- without a letter of explanation (
Colorado Springs Nursing Home Facilities Provider Name Locked
). Said amount was the coinsurance amount due CNR, since Medicare pays only for the first 21 days in a SNF. It is certainly not a good business practice to request money from a former resident, certainly before 60 days after discharge and before billing insurance, without a accompanying
Colorado Springs Nursing Home Facilities Provider Name Locked
for the ex-resident. The A&D staff had not coordinated payment with the resident prior to discharge to home care. Also, it would behoove the resident and/or their authorized representative to check the billings from CNR to Medicare (on the
Colorado Springs Nursing Home Facilities Provider Name Locked
web site, if possible) to clarify all charges and that no incorrect billings to
Colorado Springs Nursing Home Facilities Provider Name Locked
or the insurance company occur. We are still disputing occupational therapy and speech therapy items charged to
Colorado Springs Nursing Home Facilities Provider Name Locked
from CNR at this time, and
Colorado Springs Nursing Home Facilities Provider Name Locked
has been notified. In conclusion, we recommend placement your loved one(s) at this facility if and when their need arises for rehabilitative services.
"
B
"Resident was @ CNR for 30 days total: 3/20 through 3/20/2012. She underwent physical therapy twice daily as scheduled during the 8 weeks, and she steadily gained weight, around 10 pounds. Remember, it is up to the resident and/or authorized representative(s) to check all doctors orders and that proper medications are being administered each and every time as directed by the physician. Resident states her rehab experiences were very helpful. The entire staff: nursing, environmental, PT, administration, social workers, and physicians were professional and presented a very caring attitude to all the residents during her stay, allowing resident to complete her visitation in record time. NOTE: It would have assisted the resident's weight gain if some of the meals presented to resident, who was on a soft mechanical diet were, indeed, easily chewed and swallowed. The kitchen staff does an admirable job feeding ~100 residents daily. As usual, it is up to the resident's family to double check the resident's nutritional intake daily. There were two (20 family/staff meetings - one immediately after admission, and one one day prior to disposition, at which time the resident's health/care plan(s) were studied and implemented, with the resident present at both meetings. NOTE: There was an unannounced meeting of the resident's quartersmate and her family in the shared quarters, on Easter afternoon. As we all know, family member meetings should be held in the Conference Room if a resident is sharing a room. This resident did not buzz the nurses' station to complain on Easter afternoon. Facilities are bright, well-lit, airy, free of any detrimental odor. Environmental staff are always available and do their best in maintaining sanitation. New outdoor area for patients to sit and relax was constructed, as well as new hall flooring. There was a Home Visit by the PT staff, at which time we all signed off on the PT Discharge Checklist for Residents Returning Home. Resident was discharged home the next day after the Home Visit, and after the nursing staff completed the Observation Matrix Report, which also lists the medications/treatment orders, a discharge checklist, and ASC Home Discharge Instructions. HOWEVER. The Admissions (A&D) staff should coordinate each and every discharge with the resident and/or receiving party to discuss all payment issues prior to discharge. There is no checklist at discharge for the nursing staff to coordinate with the A&D office as far as payment for the residents' charges while at CNR: self-pay, insurance, Medicare, Medicaid, dual coverage, other. One month after discharge, the resident received a form letter from the CNR Business Office indicating an amount due -- without a letter of explanation (
Colorado Springs Nursing Home Facilities Provider Name Locked
). Said amount was the coinsurance amount due CNR, since Medicare pays only for the first 21 days in a SNF. It is certainly not a good business practice to request money from a former resident, certainly before 60 days after discharge and before billing insurance, without a accompanying
Colorado Springs Nursing Home Facilities Provider Name Locked
for the ex-resident. The A&D staff had not coordinated payment with the resident prior to discharge to home care. Also, it would behoove the resident and/or their authorized representative to check the billings from CNR to Medicare (on the
Colorado Springs Nursing Home Facilities Provider Name Locked
web site, if possible) to clarify all charges and that no incorrect billings to
Colorado Springs Nursing Home Facilities Provider Name Locked
or the insurance company occur. We are still disputing occupational therapy and speech therapy items charged to
Colorado Springs Nursing Home Facilities Provider Name Locked
from CNR at this time, and
Colorado Springs Nursing Home Facilities Provider Name Locked
has been notified. In conclusion, we recommend placement your loved one(s) at this facility if and when their need arises for rehabilitative services.
NOTE TO A.L. STAFF (
Colorado Springs Nursing Home Facilities Provider Name Locked
,SPECIFICALLY, WITH WHOM I SPOKE THIS AFTERNOON) I PLACED THIS REVIEW WITH THE PARENT COMPANY OF CNR, SO THAT YOUR STAFF MAY MAKE THE ELECTRONIC TRANSFER OF THIS REVIEW TO COMMUNITY REHABILITATION & NURSING. THANKS!
"
F
"The facility was dirty. The vent out of the heating unit was half on/half off. If my sister-in-law did not like what was being served for dinner, they would bring her an alternative, and that was sometimes two pieces of bread with a slice of cheese. It was not very good at all. They have rooms available, and they always have beds available there. It was not a pleasant place to be. They were very understaffed, so it is hard to give them a rating when they
Colorado Springs Nursing Home Facilities Provider Name Locked
’t have the personnel to accomplish the tasks. The nursing staff was reasonably responsive for their staffing levels. They were as friendly as they could be in their situation. I was never in the office, and I was not the primary person with whom they communicated. They could not release the medical information to me since it was my sister-in-law, so they would release the information to her daughter when she was available. She was home for a few hours the day she was released from the nursing home after being there for over 20 days. She got very dizzy and wound up back in the hospital. She had a urinary tract infection, so she came home from the nursing home sick. I would never go there.
"
C
"My mothers loves her apartment at
Colorado Springs Nursing Home Facilities Provider Name Locked
. The location is reasonably clean and attractive, but can use some updating. The staff is nice. The food is average, my mother occasionally complains about it. There are a number of levels of care at
Colorado Springs Nursing Home Facilities Provider Name Locked
that each resident pays. You are charged for any extra levels of care, however, they do not staff according to levels of care but rather the number of residents. My mother is still a resident at
Colorado Springs Nursing Home Facilities Provider Name Locked
, but I will move her if the staffing does not increase.
"
A
"I think it is a very good nursing home. The patients are well taken care of there. They are not soiled. Everyone is very attentive to the patients. It does not smell like peat, which is a big issue with nursing homes. A member of my church has had two of her aunts there. They do a lot of extra events. They have an annual beauty contest for the men and the women respectively. It really keeps the residents stimulated; they can do their own little businesses. The residents can make jewelry, toys; etc. They really keep them active, which is really important for a nursing home. They also allow them to have ministers come in once a week for services, which is nice. "
A
"
Colorado Springs Nursing Home Facilities Provider Name Locked
is wonderful. This was not the first time we have used her, she had been with another hospice and help another family member in the past, but is now with Lighthouse. We sought her out for my father and both she and all of Lighthouse gave an excellent service.

They first came to him at his at his nursing home and started working very quickly."
N
"My mother was cared for much more than in home care. Owners kept me aprised of everything, no matter how small. I could not have cared for her the way they did. Anticipated things before it became a problem."
F
"I contacted this company several times including, phone calls and through their website. In all cases I received no response."
A
"The facility is kept clean and fresh, and so are the patients.
His treatment has included physical, occupational, and speech thereapy, provided daily on Monday-Friday. In our experience thus far, the therapists are highly motivated and show personal interest in their patients.
We have visited at different times on different days, and have been impressed with the staff and the facility. They are cooperative and seem to enjoy their work. The patients are treated with dignity and respect.
The food seems to be nutritional and appealing.
"
B
"Overall I don't know that any other facility would be much better than Heartland. I usually gauge how well they're doing by listening to any complaints my mom may have and seeing how they are addressed by the staff. They usually do a good job helping with any problems she has."

All Nursing Home Facilities in Colorado Springs, CO

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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View locations from page 1 of Colorado SpringsNursing Home Facilities
12

All Boxed Up Professional Move Managers

7566 Patillas Court
Colorado Springs, CO

ASPEN LIVING CTR

1795 MONTEREY RD
Colorado Springs, CO

Attention Getters

1260 Valley St.
Colorado Springs, CO

Best Price Scooters and Power Wheelchairs

Retail: 2501 W Colorado Ave Ste 102
Colorado Springs, CO

Brookdale Place of Colorado Springs

10 W Monument St
Colorado Springs, CO

COLONIAL COLUMNS HEALTH CARE

1340 E FILLMORE ST
Colorado Springs, CO

Emeritus at Bear Creek

1685 S 21st St
Colorado Springs, CO

Emeritus at Broadmoor Assisted Living

615 Southpointe Ct
Colorado Springs, CO

Firstplan Home Health Care

Kissing Camels Dr.
Colorado Springs, CO

GARDEN OF THE GODS CARE CTR

104 LOIS LN
Colorado Springs, CO

LIBERTY HEIGHTS ASSISTED LVNG

12205 GUNSTOCK DR
Colorado Springs, CO

LIFE CARE CTR-COLORADO SPRINGS

2490 INTERNATIONAL CIR
Colorado Springs, CO

MANOR HEALTH CARE CTR

920 S CHELTON RD
Colorado Springs, CO

MEDALION HEALTH CARE CTR

1719 E BIJOU ST
Colorado Springs, CO

NAMASTE ADULT DAY PROGRAM

2 PENROSE BLVD
Colorado Springs, CO

NURSING & THERAPY SVC-CO INC

7222 COMMERCE CENTER DR
Colorado Springs, CO

PARKMOOR VILLAGE HLTH CARE CTR

3625 PARKMOOR VILLAGE DR
Colorado Springs, CO

Pikes Peak Care and Rehabilitation Center

2719 N Union Blvd
Colorado Springs, CO

Right at Home Senior Care

1902 E Boulder St
Colorado Springs, CO

SECURITY ALTERNATIVE CARE INC

68 SECURITY BLVD
Colorado Springs, CO
12