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Internet Service reviews in Colorado Springs
They offer a relatively good bundled product, but their customer service stinks.
My daughter wanted to save money by bundling with Century Link, but I think we will just keep paying what we do and avoid some of the horror stories that I read on-line.
I hope this is helpful for someone researching
After giving all that she continued to say she was required to get additional security information that I did not even know what she was talking about. So she refused to give me a yes/no answer. ...More /> After which I called customer service to cancel my service that I had with them for 17years.
I was passed off to another person who then took my information again, just as I gave the girl (address, last 4 of SSN etc)
He then asked why I was cancelling and I told him the whole story. He said that I need not give anything else but what I had just given him, and said they was suffice and that they should have never asked for anything more. But of course they had so they lost a customer.
Besides that our internet service is spotty. Even getting the super high speed internet nothing got better, only the price went higher. Rarely use my home phone so it wasn't worth the charge either (again the charges that keep going up).
I needed to change providers/plan anyways and CenturyLink just pushed me into action and now I will be looking for a new provider.
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Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
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