Auto Repair reviews in Ventura

C

Rating
We received a quote from the owner for $475.
Ventura Auto Repair Provider Name Locked
, the owner, said he would need to remove the entire bumper, repair the chips and then repaint the bumper.
When we picked up the car, the color of the bumper was not even close to the color of the remainder of the car. In addition, the area where the chips were (approximately 8" X 8") was kind of a whitish color. (The car is light blue)
We took the car back and he agreed that the chipped area repair was substandard and agreed to repair that area. We were told that he did not remove the bumper (which was part of the quote) and the fact that the bumper color did not match the car was not their issue because they had not painted it. We pointed out that there was some overspray of paint on the driver's tire so it was obviously painted. We were then told that all car manufacturers put the paint color number with the paperwork in the glove box. They had looked for this information but couldn't find it so they had to guess at the color.
We were told that they were going to remove the bumper, complete the repair and repaint the bumper. Now they say that they only fixed this small area. I'm not sure what to believe. The bumper is not the same color of the car. If they did not remove the bumper as they had said they would, then the cost should have been less due to less work. And if they did remove the bumper, they should correct the paint discrepancy.

- Merilee G.
A

Rating
My car had a dented left front fender and a broken driver's side mirror. Some part of the fender was rubbing on something and I didn't want to drive it. I live on a small fixed income so I couldn't afford a major repair. J&C recommended a basic repair that would leave the fender dented but fix it so it wouldn't rub anymore, and installed a new mirror (which I purchased ahead of time on ebay). The price was great and the service was fast and courteous. I had my car back in 24 hours (they had to order parts) and I'm very happy with the experience. They also provided an estimate on how much it'll cost to fix the fender.
I will certainly use J&C again if the need arises.
- Paul B.
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All Auto Repair in Ventura, CA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

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Ventura Zip Codes

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