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Thousand Oaks Remodeling Articles
Remodeling reviews in Thousand Oaks
second time hiring Nomi was a shocking disappointment. We are writing this review because we
would never want anyone to be taken advantage of and treated the way we were. We
are a couple in their 50’s, have done many construction projects and have the experience
that hiccups are to be expected. What was shocking was to have a contractor we previously
used not stand behind their work, when there was every opportunity to make it right.
We thought we had open communication with Nomi from previous experience, but
when we had to point out the substandard quality (knowing what her previous
quality standards were), we were met with defensive hostility and disrespect
(i.e. yelling, shouting, doors slamming, patronizing mocking).
She let us down by not being on our property
during critical days of construction. Unknown family members and contractors
showed without knowing who they were. When I pointed out the substandard
quality of work was not up to her reputation whatsoever (horrible masonry wall, drywall was
visible in doorway, wall texture uneven on fireplace and doorway, unmatched
paint, dimmers not functioning, lack of planning on fireplace, etc) I was
scolded and disrespected by her boyfriend, family members and the head tile
contractor in front of our house guests. The curved masonry wall looked so bad, other workers we had
hired, brought it to our attention. They attempted to fix the wall, even though
we stated the crew was not capable of this. We then had the wall removed and stopped any other work in
our backyard and also requested no more phone calls from her rude boyfriend. The
invoice was not clear on costs for the projects, so when problems began we
repeatedly asked for her invoice to be further itemized and was turned down.
She said she did not have the time and does not work that way. We never should
have started the project without this.
The tile on the fireplace was the biggest part of this project, and
although Nomi promised to be here for this layout and design, she did not show
and gave an excuse regarding another property, instead of re-scheduling. The
tile contractor was hostile and argued with me regarding the design and layout,
all issues that should have been worked out with Nomi prior to coming. He was
also disrespectful to his employees, which was upsetting to watch. After the tile contractor left, we were
able to get the fireplace done by designing it ourselves working directly with
the tile employee. Her crew came out in the end to re-do the door, wall
texture, and paint, which cost us time.
The dimmer switches are still not working. We met with Nomi and her
boyfriend to openly discuss the problems and payment. They were not open to our request to
remove the portion of the wall and continued the hostile behavior. We consulted
with a contractor on the review board and were advised that we should in no way
pay for any of the wall and pursue a claim. We tried to negotiate on the phone
with Nomi, but due to the stress, we reluctantly ended up paying for more than
half of the cost of the wall that was removed and left damage to our yard. Due
to the stress of the hostile and unprofessional conduct, the substandard quality
of work, and having to pay for something we don't have, we would not recommend
which was in its original 1959 condition.
real beauty! His subcontractors, without
exception, were highly talented and a pleasure to work with. the whole
project, letting me know any decisions I needed to make, what to expect that
day, and what was happening the next day.
His attention to detail was there from beginning to end. You should see the end result, which you
actually can by going to the ‘before and after’ part of
team, who take such pride in their profession!
I highly recommend
we chose for the kitchen an mexican style ceramic tiles and in the hallways, wood floor.
we already had the wood floor and we needed to buy the ceramic tiles.
Zohar came over and took measurements of the kitchen.
the day after, his employee came over and took out the existing floor.
the following week, 2 employees came over and start install the new ones.
another week passed, and it was done and complete.
Zohar was the person that in charge on the painters. he made sure that they will come each day to work and that there will be no problems with the work.
overall, it took a week to complete all the paint and i'm pleased with the results of the work.
After several bids from general contractors that felt like they didn' t understand what I was looking for, I decided to talk to someone who specialized in kitchen design.
I bought semi-custom cabinets with all the bells and whistles - pullouts, lots of drawers, even a piece that looks like furniture. They look custom and the quality is very good - much better than the cabinets I priced at a big box store, and the same price.
Once we had the design down and all the choices made -and there are many more than you imagine - they ordered the cabinets and materials, and the work started.
Demo took a day, and things went smoothly. Any questions or concerns I had were answered patiently , and changes were handled well.
They were open to us doing some of the work ourselves if we wanted, so we did our own painting and tiling.
There were a few surprises, not unusual on a job of this scope. The majority of the work was done really quickly, but when we needed new a couple new cabinet doors, it dragged out a bit - the cabinet company's fault, not
The biggest problem we had was we did this project starting the day after Thanksgiving, so we had to work around the holiday schedule of the suppliers to get some things in place, like the counter top fabricators. But we knew this possibility going into the project.
All in all, it was a great experience, I would work with them again in a heartbeat, and I have the most amazing kitchen, even more beautiful than I imagined it would be, thanks to
We think we're the best, and we can prove it.
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