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Auto Repair to Avoid

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Top Rated Auto Repair

78

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Over 376 reviews for
Susanville Auto Repair from people just like you.

A
"It was my first accident ever, which is never a pleasant experience. I went to
after getting a damage estimate from my insurance company," and FC made everything incredibly easy. When I went in to schedule an appointment,
looked at the car, and even got down on the ground underneath to see if there was any additional damage that he could see. He said the repairs would likely cost more than the insurance company's estimate--which I expected, because the insurance company typically returns an estimate that's too low. We made an appointment for two weeks later, and he had me fill out all the paperwork ahead of time so I could just drop the car off, get picked up by the rental car company, and be on my way. On the appointed day everything went completely as planned.
knew who I was the minute I walked in, told me he would be in touch with updates, and that he would be in touch with insurance company. True to his word, he called me at work the next day and told me approximately how much the repairs would cost and when the car would be finished. He even emailed me later that day to say that there would be no delay in getting the parts, so the car should be finished right on schedule in two more days. The car was finished a day ahead of schedule, and
's office called me. I wasn't able to pick it up that day because it was late in the day and I was still at work. We agreed that I would pay the bill with my credit card on the phone and they would leave the car for me in front of the office. because they would be closed when I came to pick it up. They even told me it was good I was picking it up the next day, because it would give them a
to clean the car up first. The next day the rental car company dropped me off at
, and there was my car right in front. I couldn't believe my eyes. Not only was the rear bumper like new, but the car had been completely washed and cleaned--even on the inside. The cleaned all the windows inside and out, all the interior surfaces, they took out the floor mats and cleaned them, and they even took out the rug/liner from the hatchback and cleaned that. The body work was impeccable--there is no indication the car had ever been damaged. All of this is to say that
not only does high quality work, but they are professional, friendly, easy to work with, and make the whole process as painless as possible. They were on schedule, and the price was almost exactly what they told me it would be. This will be my go-to body shop forever (although I hope I don't need it!). I should also add that their office is impeccably clean and professional looking. It doesn't look at all like a "garage." An added plus, for me anyway: they have three absolutely adorable dogs who are all too happy to undergo unlimited petting.

-Miriam B.

A
"I side swiped a car with my pick up truck, and
's was on the list of approved vendors from my insurance company, so I gave them a try." I couldn't have been happier with the work that they did. I took my truck there, they provided an estimate directly to my insurance company, and we scheduled the work. The day I dropped the truck off, they had made arrangements for me at Enterprise for a rental car. The entire process with smooth, and they keep me informed through everything. This was the best experience I could have asked for. Since then, I have referred multiple family members, and friends to them, and they have done a great job for them too! My vehicle was a 2011 Ram 1500. The next person I sent drove a smaller white Chevy. After that, my brothers fiance was in an accident with her 1 week old Volkswagen
. Most recently I sent someone who's teenager tore off the door of their
backing out of the garage. Every person that I have referred them to, has been just as happy as I was!

-MATTHEW V.

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Local Articles in Susanville

Auto Repair reviews in Susanville

F

Rating
I asked about the 2006 Porsche Cayman S they had on the lot and the salesman told me he's not a "Porsche person," so he doesn't know anything about it. I asked if I could drive it and he said that's only possible after completing the purchase paper work because their insurance doesn't allow test drives of "high ticket vehicles." It's currently listed for $35,000 on a lot full of Lincolns, and Ford SuperDuty trucks listing for far more money and I'll bet they allow test drives of those. I don't know how they expect to sell the car if they don't allow test drives and they don't know how to look up the pertinent information about the car.
- Matthew W.
F

Rating
I really do not know what happened to this place. There were so many great reviews I trusted my car repairs to them, as paid for by an at fault driver's insurance. The first time through they lost my keys, dug a deep scratch in the bumper they had just ordered, painted and installed, and it didn't seem to bother them that the whole thing was out of alignment and the
Susanville Auto Repair Provider Name Locked
wasn't opening properly. They simply wanted to push it out the door, finished or not.
I again trusted that with their great reputation this would be fixed, and I was told that parts would be ordered and things would be fixed. A week goes by and I haven't heard anything so I call back- nothing has been ordered and nothing has been done.
With many phone calls to their shop and to the insurance I finally have the car back in the shop, well over a month since the initial accident. I am promised multiple contacts when I would be told an estimated finishing date, which never happened. Not once did Mr.
Susanville Auto Repair Provider Name Locked
actually contact me when he said he would and I was stuck waiting the whole time. Once I finally get a phone call a message is left telling me the car will be ready to go in the morning and all they have to do is wash it. After a three hour drive back to
Susanville Auto Repair Provider Name Locked
(in the middle of moving) I am dropping off my car at the rental agency and getting a ride over to the shop, so I call to let them know- when I am told the car is not ready (despite saying that it would be). I show up and I'm again told it's ready... except they failed to repair a piece under a door panel I was directly told would be addressed when I dropped off the car.
After pressing the issue my car is passed to the car washer who starts trying to rip off the door panel without removing all the screws and damages it. I have to tell him there is a fastener behind the door handle, because he apparently is not trained in this kind of work and is trying to rip the panel off. Even his co-worker makes fun of him as a result. He then ends up scratching it even more because he stumbles over it on the ground once it is off. Sharing this with Mr.
Susanville Auto Repair Provider Name Locked
didn't seem to bother him at all and this same car washer is raising his voice, cussing at me, and slamming a door- with the boss right there. Again
Susanville Auto Repair Provider Name Locked
did nothing to correct this behavior and instead of fixing the vehicle the car washer went to complain to his co workers. The inner panel of my door panel is now scratched and the speaker grill even had plastic
Susanville Auto Repair Provider Name Locked
sticking out where the panel was damaged. No attempt to fix this was made, and even when it was directly pointed out,
Susanville Auto Repair Provider Name Locked
did not care.
Mr.
Susanville Auto Repair Provider Name Locked
directly lied to me on several points making up excuses saying he had not been able to talk to people about issues he already said were discussed with them the week before. He tried to back out of previous statements and assurances, and showed no follow through. It is clear that the people working at this shop are not skilled technicians and they take no pride in their work. There are images on the website of vehicles being carefully painted in a controlled and clear booth. I personally saw exterior body parts being painted with primer spray paint from a rattle can with plenty of dirt flying in an open door garage.
It is clear that at one point this was a great shop and the older brother was always great about following up and contacting me as he said he would at the start of the process. They side contracted a muffler shop which I think did a great job as well, but it was a separate business.
Also, in regards to the location. Though I was not aware of it a car rental driver pointed out to me that about every other business in that area was a strip club.
Pricing seemed reasonable, and would have been rated higher if product and services paid for were delivered. Most other shops will at least clean the car if you have work done there, some even offer to detail it as part of the price. This shop cleaned areas worked on, but nothing else.

- Kenneth B.
A

Rating
The glass portion of my Tundra's outside rear view mirror
had been knocked loose. I visited with
Susanville Auto Repair Provider Name Locked
at
Susanville Auto Repair Provider Name Locked
's Automotive (also on
Angie' List) and he referred me to
Susanville Auto Repair Provider Name Locked
Repair. I talked to
Susanville Auto Repair Provider Name Locked
at
Precision and he immediately looked at the glass piece, put some grease on the
back of it, and pushed it into place on the mounted holder (something I tried
to do several times without success). He then looked at me and said "It's
on the house." It's refreshing to see a business that isn't always after
the all-mighty dollar, still offering assistance in a professional and
courteous manner.
- Bill A.
A

Rating
This is a family run, 27-year-old business built on honesty, skill, experience and knowledge.
Susanville Auto Repair Provider Name Locked
gives a lifetime warranty for work done in his shop and he stands behind that for every customer. My car needed extra care due to pearlized paint requiring five sequential coats.
Susanville Auto Repair Provider Name Locked
and his wife,
Susanville Auto Repair Provider Name Locked
, went to work in my behalf with two different insurance companies in two separate jobs to raise the authorized cost from the insurance adjustor's initial estimate to what would enable the work to be done correctly to
Susanville Auto Repair Provider Name Locked
's standards, considering his lifetime warranty. He also negotiated and shopped around for new parts when the insurance company specified used. I am so impressed with this man's earnestness and honesty and high standards, I want share my experience with Angie's List members and most enthusiastically recommend
Susanville Auto Repair Provider Name Locked
!
- Lynn T.
A

Rating
Beyond everything else...completely trustworthy. It's overwhelming and intimidating to be thrust into an area which you have no knowledge or experience. You worry about being over-charged, jazzed with a bunch of buzz words, scared into agreeing to unnecessary work. Save yourself some time and angst...go directly to
Susanville Auto Repair Provider Name Locked
Auto Body. Best estimates, no BS, guaranteed satisfaction, old-fashioned customer service and attention.

I'd challenge anyone to identify the repaired area...perfect paint match on a weathered 10 year old car. He's been in business for 35 years which says it all.





- Frank T.
D

Rating
I had my
Susanville Auto Repair Provider Name Locked
there to be repaired and even after I called and asked them to double check that my windows were rolled up before the tech was done, they left my windows down during a very
Susanville Auto Repair Provider Name Locked
week. So now I have had to spend extra money to have the water removed.
- Robert D.
A

Rating
Susanville Auto Repair Provider Name Locked
has 8 locations in the Twin Cities and I was referred to them
for scratch work by Maplewood Toyota. The dealership uses this
provider (an adjacent block from the dealership) and was highly
complimentary about the quality of
Susanville Auto Repair Provider Name Locked
work. I talked with
Susanville Auto Repair Provider Name Locked

about scratches on my Prius. He gave me alternatives; he explained
the costs associated with each; he well explained the limits of what
could actually be done. I chose a
Susanville Auto Repair Provider Name Locked
treatment because the
final choice was to not replace the applique, which would have been the
preponderant majority of the costs - and did not seem necessary.
Susanville Auto Repair Provider Name Locked
and the front desk staff made me feel welcome and confident in their
commitment to find the right solution that would match my expectations.
I am delighted with the results.
For any future paint or collision repair needs, this will be my first and only
choice for help.
- Jane D.
A

Rating
They do fantastic work, at a very fair price and in the time they promise. I got two other bids from shops who wanted to repaint the whole car, practically, for more money. It clearly wasn't necessary.
Susanville Auto Repair Provider Name Locked
is personable and super professional. Love this shop!

- Kate C.

Auto Repair in Susanville, CA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1-800-DENT-DOC

13681 Newport Ave
Tustin

AAA CALIFORNIA STATE AUTO

550 ASH ST
Susanville

Aaa Radiator & Muffler

724 N Lemoore Ave
Lemoore

AAMCO Lancaster

42525 6th St E

ALEX'S PAINT & BODY INC

3111 E NOBLE AVE
Visalia

America's Tire Company

1226 S Broadway
Santa Maria

American Tire Depot - Barstow

1240 W Main St
Barstow

American Tire Depot - Hanford

1620 Lacey Blvd
Hanford

American Tire Depot - Lancaster

43729 15th Street West
Lancaster

American Tire Depot - Visalia

1927 E Mineral King Ave
Visalia

Antelope Valley Chevrolet

1160 Motor Ln
Lancaster

ANYONE'S OFF-ROAD

4733 CENTRAL WAY
Fairfield

Auto Spa

399 Business Park Ct
Windsor

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353
Mission Viejo

Automotive City

13326 Brunswick Rd
Grass Valley

AutoPartsNerd.com

(no pick-up)

Bascom Valero Service Center

3702 S Bascom
San Jose

Battery Systems Of Palmdale

37925 6TH ST E
Palmdale

BEAR'S REPAIR

2201 Main St
Susanville

Beattie Motors Collision Repairs, Inc

437 North R Street
Lompoc

Beebe's Auto Repair

675 N Plano St
Porterville

big bear auto repair

41680 BIG BEAR BLVD
Big Bear Lake

big c tow and auto

724 E Avenue J4
Lancaster

BIG O TIRES

2935 RIVERSIDE DR
Susanville

BOWMAN'S AUTO BODY

702-365 JOHNSTONVILLE RD
Susanville

BRANDT RACING ENTERPRISES

42211 Sierra Hwy
Lancaster

C & J DISCOUNT AUTO PARTS

2217 MAIN ST
Susanville

C A R Centerville Auto Repair and Nailhead Buick

12865 Pine Cone Cir
Grass Valley

Caliber Collision - Lancaster

146 E Ave K4
Lancaster

Carl's Body Shop Inc

1035 Dowdell Ln
Saint Helena

Cecil's Garage & Towing

34404 Rd 204
Woodlake

Certified Auto Repair

1401 W Main St
Barstow

CHUCK'S PERFORMANCE MUFFLER

2690 MAIN ST
Susanville

CJ's Fire Support

1465 Sandy Prairie Ct
Fortuna

Cranes Towing

139 N Cain St
Visalia

Curt's Automotive & Electrical

41966 50th St W
Lancaster

DAN'S DIESEL & TOW

705-230 US HIGHWAY 395 E
Susanville

Dave's Radiatior & Auto Repair

431 N 10th Ave
Hanford

Dean Gray's Complete Auto

772 E Henderson Ave
Porterville

Elite Car Care

2619 E Palmdale Blvd Suite A
Palmdale

FIVE STAR AUTOMOTIVE & MUFFLER

473-375 JOHNSTONVILLE RD
Susanville

Fladeboe Buick GMC

14 Auto Center Drive
Irvine

Franklin's Service

1903 Heindon Rd
Arcata

Frasers Auto Care

17837 S Wesley Ct

G&C AutoBody - Windsor

10661 Old Redwood Hwy
Windsor

Geek Squad - Best Buy

4236 S MOONEY BLVD
Visalia

GOLD COUNTRY AUTO RESTORTATION

3474 Toyon Cir Ste 500
Valley Springs

Gold Country Automotive

175 Joerschke Dr
Grass Valley

Goldrush Body Shop

538 N Main St
Angels Camp

H & H AUTOMOTIVE

314 N.Main street
Angels Camp

Hanford Radiator & Automotive

421 N 10th Ave.
Hanford

Honda of San Leandro

1302 Marina Blvd
San Leandro

Jackson Tire Service Inc

801 S State Hwy 49
Jackson

John's Used Cars & Wreckers

3008 Jacobs Ave
Eureka

Jones Auto Repair

2952 B St
Rosamond

Jones Collision Center

113 E St
Lemoore

JONES PRECISION KEY & LOCK

PO BOX 1103
Portola

Kathy Fowler Chevrolet

1175 Parallel Dr
Lakeport

Kiko's Tire & Repair

650 South Bridge Street
Visalia

KILROY'S

12077 State Highway 49
Grass Valley

Koch's

PO Box 959
Acton

KRAGEN AUTO SUPPLY

2575 MAIN ST
Susanville

KREATIONS AUTO BODY

750 WILDWOOD AVE
Rio Dell

Lallo's Automotive

1323 Country View Dr
Valley Springs

Lassen Auto Body

755 Alexander Ave
Susanville

LASSEN MOTOR PARTS

1289 MAIN ST
Susanville

LASSEN TIRE

2955 JOHNSTONVILLE RD
Susanville

Les Schwab Tire Center

73816 S Delleker Rd
Portola

Les Schwab Tire Center

275 N Fortuna Blvd
Fortuna

LES Schwab Tire Center

116 E Main St
Quincy

Les Schwab Tire Center

1508 Fairlane Rd
Yreka

LES SCHWAB TIRE CENTER

2385 MAIN ST
Susanville

Mackey Tire Centers

2101 S Main St
Lakeport

Maffei's Automotive

21 Palm Ave
Healdsburg

Martin's Tire & Auto Service

200 W LINDMORE ST
Lindsay

Mel's Transmission

124 Scandling Ave
Grass Valley

Midas - Visalia

1226 E Mineral King
Visalia

Montway Auto Transport

4740 N Cumberland Ave

Move My Automobile

5573 Bryan Drive

NAPA Auto Parts

40 Highway 12
Valley Springs

Nash Chevron

686 S Main St
Angels Camp

National Park Automotive

6540 National Park Dr
Twentynine Palms

North State Auto Body

270 Scottsville Rd
Jackson

O K Tire Store

910 Dowdell Ln
Saint Helena

One Stop Automotive

14570 Lakeshore Dr
Clearlake

Premier Oil Change

135 W Harris Street
Eureka

Quality Paint And Body

2120 E Tulare Ave
Tulare

Reichenbach's Auto Body

3801 Lake Isabella Blvd
Bodfish

Reliable Carriers Inc

41555 Koppernick Rd

River Bottom Auto Body

1202 E Hobsonway
Blythe

ROD'S TRANSMISSION

472-675 JOHNSTONVILLE RD N
Susanville

Rolling Tire & Auto Repair

1601 W Central Ave, # C
Lompoc

Ron's Quality Auto Repair

2655 Myrtle Ave
Eureka

RON'S TOW SVC-PORTOLA

197 W Sierra St
Portola

Roscoe's Discount Tire

921 W Olive Ave.
Porterville

Roseville Kia

780 Automall Dr
Roseville

Sierra Auto Body Works

175 E South St
Bishop

So Cal Body & Paint

56448 29 Palms Hwy
Yucca Valley

Sun Waelty Auto SVC

569 S Washington St
Sonora

T P Tire Service

1265 Giuntoli Ln
Arcata

The Auto Shop

2044 E Main St
Visalia

The Auto Shop

11311 McCourtney Rd
Grass Valley

Tire Pros - Lancaster

43104 10th St W
Lancaster

Tire Xpress Inc

42151 50th St W
Lancaster

Two Guys Auto And Truck Repair

775 US Hwy 101 N
Crescent City

Valencia's Wheel Alignment

722 E Date Ave
Porterville

Vallauri's Auto Body Shop

18195 Spruce Road Ext.
Hidden Valley Lake

Vic's Bimmer Collision Center

45231 Trevor Ave
Lancaster

Visalia Auto Body Inc

601 E Acequia Ave
Visalia

Westside Body And Paint

5054 W Ave M2
Quartz Hills

ZYLSTRA AUTOMOTIVE

2230 E MAIN ST
Visalia
Susanville Zip Codes

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