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Sonora Gutter Repairing Articles
They took down the old gutters, installed bigger ones, and reconfigured the downspouts to improve the flow. Because the old roof gutters and the porch (whose gutters we did not replace) shared the same downspout, separating the downspouts seemed like a better idea. This involved a lot of bending and shaping of the downspouts, and also uncovered an area under where the original downspout had been that had no vinyl siding on it. Also when the job was done we noticed dents in the aluminum that covered one of the fascia boards.
We used the SnapFix app from Angie's List, so I didn't need to do any research on Angie's website to find a good company close to where I live.
no other alternative. Ed seems like a very nice guy and I am sorry that he has
let us down so thoroughly.
We first hired Ed to enclose an exterior, second-story porch
in our 1879 4,000 square foot house. We have a severely disabled son and need
the space for him, so the therapists could work one-on-one with him, and to
resolve an orphan bedroom problem and give him his own room. We later hired him
to build out a section of the house that used to be a dentist’s office into a
mother-in-law’s quarters for my aging mother. Our issues are all related to the
first build – the enclosed porch.
The first rain after the construction was completed, water
poured into the house downstairs. It came through the ceiling in the living
room destroying it and streamed down light fixtures and a circular fan in the
kitchen. All directly beneath the porch Ed had enclosed. Later, water also
worked its way down from the ceiling in the new room that Ed had built, soaking
the walls and plaster upstairs.
We called Ed and he came out and moved some of the flashing
around and started talking about the rubber roof, implying that that was the
problem. I know virtually nothing about construction so I believed him. To be fair, I
I think he was just worried and wasn’t sure what the problem really was.
Nonetheless, I followed his advice and began to bring
roofers out. I used several different ones over the following years, but
despite all their patches, water still poured into the house (destroying several
replacement ceilings in the family room). During this time, Ed also mentioned
painting of the outside half-brick he had installed, so I brought out
professional painters. Water still poured in.
After years of wrestling with the problem, I brought in
three roofers to get quotes on replacing the whole roof, telling them that I
just wanted the water to stop coming in, so whatever that takes. The roofer I
selected came and completely replaced the roof, under the roof, and redid all
the drainage. Next rain, water poured in again.
We spent years trying to stop the leaks at a cost of over
$10,000. Finally we had to bring in a
forensic engineer. He carefully located the problems: first, the location where
Ed’s new construction attached to the existing walls of the house all leaked
like sieves, the flashing and work around where the chimney came through the
second floor roof was not sealed or flashed properly, and the windows that Ed
had installed leaked. Caulking the windows did nothing to stop the leaking
windows, so they will need to be pulled and reinstalled correctly.
When my wife contacted Ed about the problems, Ed refused to
come back and wasn’t willing to fix these problems, which now we knew were
directly related to the work he had done for us. I was even more offended when
my wife told me that he had told her he and his wife had “prayed on it” and
that he felt “in his heart” that he could come back into our house.
us. But I
behind your work. Clearly I was wrong to believe him about the rubber roof, but
I am not a construction person so I had no reason to not believe him. I didn’t
hold him accountable for the roof, but when we discovered that it was not the
roof as he suspected but actually was his construction, he should have come
back and fixed his mistakes instead of making excuses.
We brought out another contractor who, after speaking with
the forensic engineer, resolved the wall problem, thus stopping most of the
water. We are still working on finding someone to pull the windows and install
them correctly. This all at additional expense. By the time all is said and
done, we will have spent more money trying to fix the leaks his construction
created that it cost us to build out the room.
For years now we have been living beneath plastic and duct
tape in our family room. My kids were forced to celebrate Christmas beneath a
leaky roof and watch TV through
the family room, kitchen, and upstairs room (for my disabled child).
As I said, Ed seems like a nice guy, but his refusal to fix
his own mistakes is reprehensible and completely unprofessional. You may have a
better experience, but ours has been an expensive nightmare lasting years.
He should have stood behind his own work and made it right.
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