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"I'll start with the positive here. All three of the movers were kind and courteous during the move. even went around and made sure" that all of the doors at my new house were locked up before they left so that he could "relax on the way home, knowing that I was safe." They sweat and grunted and worked very hard getting larger pieces of furniture in the house for me. All of that was wonderful. Unfortunately, the bad far outweighs the good, though. The fine print of the Angie's List deal did not mention any hourly rate after the three hour time period of the deal or surcharges, nor was any of that discussed with me prior to the start of the work (except the $10 mattress bag fee). Obviously, there would be an hourly rate after the deal expired, but it was never discussed with me. I signed a "Bill of Lading" that (one of the four brothers) explained was just allowing the movers to go into my house, handle my belongings, etc. He also explained that I was agreeing to .60/lb for any damaged items. I went to graduate school, and I still don't understand the "legal-ese" on my copy. There were no charges listed on it before they started work. Surcharges seem like something that absolutely should be in the fine print and discussed in detail with a client beforehand. Admittedly, I should have asked , but my mind was in a million places with the move, so I forgot. It was about 6 p.m., three hours after the deal's time frame had elapsed, and after I had already gotten pizza for everybody and sponsored a short break, that told me about the $129/hr rate after the 3 hour deal was over. That means that, I already owed the company almost $400 more than I thought I would before cost was even addressed. mentioned that after 8 hours, it was "overtime, but we won't talk about that now." I felt trapped. My husband works a lot, I was there by myself, I had already taken the day off of work, and the truck was half full with our belongings. Just before 8, told me about the time and a half rate that would be taking place almost immediately. To save time, he offered to only move into their proper places, the large items that my husband and I would have trouble moving ourselves. Everything else, he could put in the garage. I agreed. At this point, everything became a rushed, crazy, stressful race to the the end. I started carrying things myself off of the truck into the garage. Then, when I signed the Bill of Lading again at the conclusion of the job, I see that a fuel surcharge, travel surcharge, and stretch wrap/tape surcharge have been added. I also got the distinct feeling that didn't want me to take time to examine the bill. told me that the company would "waive" the 4% credit card fee that had also never been mentioned to me. They were going to "waive" a fee that I'd never agreed to. The only thing that had been mentioned was the mattress bag, $10 fee. After they left, I had a large amount of belongings at our old, rental house that wouldn't fit on the truck and that I had to move by myself. I was about to have to hire another set of movers to get the items I couldn't fit or lift into my husband's truck, when some nice guys from my neighborhood offered to help me out with their trailer. They loaded up a 7', solid wood bookcase, our grill, lawnmower, snow blower, and a ton of smaller items into their trailer. My garage was completely full of my belongings that I still had to bring in and place. An outdoor lighting fixture was broken. My mother's antique piano was scratched badly during the move, and a large bookcase was "dinged" in several areas. Meanwhile, items that I feel should not have had time taken to wrap up (throw pillows and a large bear), were wrapped in plastic I didn't know I was being charged for. One of the most disturbing things, I noticed a couple of days later. A large china cabinet that I was preparing to put my great grandmother's china in had not had the braces between the top and bottom pieces put back in place after they removed them for the move. This could have certainly resulted in my family heirlooms being destroyed or even having the top part fall on someone and hurt them. said that as a , if he took something apart for moving, he put it back together at the new place. I realize that everything was insane when we were unloading the truck, but that should have been taken care of for safety. Nothing was put back together at the new place. Our dining table, TV stands, punching bag stand, and other items will have to be put back together by my husband or me. I feel taken advantage of. A move that I thought would cost me $337 that I had already paid, ended up costing me $1,889.94. Almost $2,000 for an incomplete move. I don't have a problem paying an hourly fee for the move, as, obviously, I can't expect a 3 man crew and a truck to take care of my entire move for $337. They should have told me about it first, though. I contacted , the head of the company from what I understand, to try to resolve my issue. At first, he was courteous and offered just over $230 as a credit. told him that the overtime surcharge was discussed during the move which he said he found "unacceptable." He offered a refund of the overtime and an additional $75 for "good customer service." That's where the approximately $230 figure came from. When I asked for that amount and to have the surcharges refunded, he responded, "I'm not in the business to charge for labor only when every other aspect of the move was performed without flaw. You admittedly neglected to inquire about any other charges. $129/hr is even discounted as it is. Our 4 man rate starts at $139/hr and goes up to $159/hr depending on the move itself. If you'd like to be more reasonable, I'm all ears. Otherwise I'll send the settlement agreement and check in the amount listed earlier. Thanks." I reiterated what I'd told him about the damages and property left at my home and asked what he thought a reasonable compromise would be between his proposal and mine, and he did not respond. That was approximately 10 days ago. I contacted Angie's List for help and intend to report them to the Better Business Bureau. I am also considering whether it is worth my time to pursue legal action. I didn't immediately notice all of the damages either due to it being nighttime when they left or the giant pile of disorganized items in my house. After not hearing from for over a week, I filed a complaint with Angie's List about the experience and damages. essentially accused me of lying, saying that in my complaint, "all of [the] sudden, there [are] all of these damages." It was incredibly insulting. He also "apologized for my inability to comprehend" the deal. Really? I have never in my life been treated so disrespectfully by a business owner. I am not an unreasonable person. If I had been told about the myriad charges before work started, I wouldn't have a problem. I was not told. I would have never agreed to pay $1889.94 to move just over a half mile away. I don't know if , the head mover in charge of my move, just didn't tell his brother the whole story or what, but this was a terrible experience. I have moved 9 times in the past 10 years, and this was BY FAR the worst experience I have ever had. The issue seems to be with management, as the crew was all very nice and hardworking. I tipped them $80 each and gave an expensive bottle of whisky and matching glasses. Please find different movers and save yourself the headache.

-Sarah D.

" did an excellent job at meeting my needs. I thought I needed a larger space, but asked me a number of questions," and determined the size I really needed...thank you! This place goes above-and-beyond in making me feel welcome! They provide complimentary water, coffee, and snacks available any time I am on the property. Thank you for making my move as easy as possible!

-Joshua R.

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Local Articles in Saratoga

Storage unit

Storage Units & Services

Renting a storage unit may seem like a confusing process, but we’ve outlined the steps you should take in order to find the perfect fit. From determining the type of self-storage you need, to how much you can expect to pay, the Angie’s List Guide to Storage Units covers all the right stuff (in a climate controlled area, of course).

Keep your holiday light reels to reuse for storage, so you won't need to untangle them next year. (Photo by Steve C. Mitchell)
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PODS portable storage units

Whether you’re moving, remodeling or just need to declutter, portable storage can give you options.

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Angie's Answers

Hello, this is Kyle K from the Member Care Department.

Although Angie's List doesn't provide info on average or "going rates" for various projects, when members and consumers submit reviews, they have the option to include that cost of the project.
With that in mind, one way to find out a very general price range on a project is to log on to www.AngiesList.com (http://www.angieslist.com/?CID=ANS) and search for "Moving" (or any other appropriate category for your project, such as remodeling - K&B or ceramic tile), and then look at the project cost info supplied by local members and consumers.
Of course, probably the best way to get the most accurate cost information is to request multiple bids from several contractors. As the price will vary with work site considerations and individual contractors' approaches, getting multiple estimates will help provide a clearer picture of what your project will cost.
I hope this information helps!
If you would like to see more Angie's List search results for your area in this forum, please let me know by responding in line with this Q&A by submitting a new answer. You can also reach us at memberservices@angieslist.com or toll-free at 1-866-783-2980 to speak with a live representative. Our call center hours are Monday through Friday 8:30 am-8:15 pm Eastern Time or Saturday from 8:30 am-3:00 pm ET.

Thanks for writing! - Kyle K

Here are the FAQ's on San Jose rent control - and only apartments and mobilehomes being rented are covered, not storage units.




More and more people are using storage units, so costs have gone up frequently and signfiicantly in the past few years.


Pretty much you are at the mercy of the market - if the market will support it, they can raise their prices - and the cleaner, newer, and higher security ones can do that easier (but also presumably protect your stuff better). Your only recourse, for lower cost, is to go with an older, shabbier looking or non-climate controlled place, build storage at your place, dedicate more of your personal space to storage, or get rid of stuff.

Hi Nancy,
This is Sarah B. in Member Care. I'm happy to help!
I was able to find several rated providers where you can rent a storage pod. For your current need though, our Snapfix specialists would also be able to do all of the dialing for you, match you up with a top rated company and arrange to have them call you to figure out the logistics. If this sounds like something you would be interested in, please fill out the form in the link below and our Snapfix Team will take it from there!
If you would like to reach out to these providers yourself, please let me know. I’d be happy to send these to you.  No matter which option you choose, I hope you’ll take the time to fill out a review when the work is done.
If you would like information on providers through this forum, please let us know. You can respond to this thread or submit a new Answers post. You can also reach us at memberservices@angieslist.com. We're happy to help, Nancy!

Storage Unit reviews in Saratoga


I contacted this mover for the deal. I understood that there would be an additional charge on top of what I'd already paid if we exceeded the three hours advertised on the deal. HOWEVER, what they don't state is that AUTOMATICALLY an hour of those three precious hours is already subtracted for "drive time." ...More Meaning, I was paying the movers to drive from their location to mine. But, I was also charged for a fuel surcharge???? was really gracious to explain to me that if I wanted to keep my overage charges low, they could just move all of the large heavy items from my condo to my new place. Great idea. Except, at that point, it became a race against the clock. I literally didn't even get half of my items moved. Most of what was taken to the new place was placed in the garage. Being a single woman, I am now faced with the task of carrying these items inside and possibly up to the second floor. In the end, I paid an additional $142 for an extra 15 minutes of the movers time. I had purchased my own mattress bags ahead of time. I also had enough stretch wrap and tape on hand to have handled all of my belongings. However, it was automatically assumed that I would use their materials. Thus, I was charged an additional 15% for said materials. The movers left me around 2:30 PM on Saturday. It took me and a friend until Sunday at midnight to complete this move.
- Laura B.

What a disaster. I paid to have my car moved to California and it's still sitting in the same parking lot, three weeks later. Hasn't moved an inch.
Been told this is the fourth driver they assigned to transport - and two just didn't show up. I'm still not sure what happened to the
other driver. I've been told pick-up ...More dates and delivery dates twice and made rental car arrangements based on those conversations.
I elevated it to the corporate level and was told, basically, that those things can happen. The miscommunication, broken promises and general confusion is unreal. question: You have my money ... so can I have my car?
- Bryce M.

My only complaint is I had to wait until 11 for them to arrive. They were supposed to arrive between 8 am and 10 am. Movers were very professional and hardworking. I went over my time but I expected to do so. I will use them again when I move into my condo in June.

- Wendy M.

Family-owned business. Good group of guys. Reasonably-priced.
Guys were on time and respectful. They moved us without damaging our belongings, our old home or our new home. Some doorways got in the way around tight corners and was quick to take a few dollars off the cost of the services. You can't have a move of our ...More size (15 cubic yards) without needing some new paint.
We moved in the February snow so they did the best they could to stay off floors and carpets, laying down cardboard and plastic runners. They moved the play set to the new home, but agreed to wait until spring to come back and reassemble it so that the ground was softer and not snow-covered.
I have recommended their services to my friends.

Very well. I will recommend them to anyone needing a storage area.
Very clean, have access 24 hours per day, a lot of options for units.
- Corey B.

It went terrible from the beginning. First they don't even call to confirm that they are coming. I had to call Angie's List to get the number to see if they were coming. They called eventually showed up at 9:15am. They came with no tools, I had to let them let them use screw drivers and wrenches. I paid for three ...More hours thinking they could move 13 items 5 minutes away. Uh, no took all three hours to put 12 items on truck. They arrive at new place tell me they left my armoire couldn't get it apart. So my friend went back to the condo and had it apart in 10 minutes. So while moving things they knocked drywall of my walls, marked up my ceiling and gauged my stairs. I had to help hold my dining room table while the guy put it together. I moved my own fridge and freezee in my garage. During the move I'm told I owe $581 for them to proceed. I have no choice they left my armoire. So they go back to get it and come back with it not wrapped, bring it in my living room and it's trashed. There is not one area on it that's not damaged. The p*** Forman tried to say it was like that, then proceeded to blame other guys but he was one of the guy's carrying. I told them to leave, I was livid. Called this the owner or boss, just as rude as the Forman. You sign a contract that says they will pay .60 cents per pound of item, so they think they are not liable for anything. They damaged the condos doorway getting armoire out also. This kept asking me how much my armoire weighed, i said I do not know, why don't you ask since they couldn't carry it. So a week goes by I hear nothing, I text this proceed to send more pics of damage and a video of my brand new upholstered bed. It was so wobbly I'm afraid to sit on it, wasn't put together securely. While I'm trying to make the bed I see a hole in the back of the headboard. Then I notice my beds mattress is slanted. It wasn't put on all the slats. So now I have to take my beds apart to redo. They lost pieces to my t.v. stand said if it's not on the truck they don't know. They never returned my tools and this doesn't think he has to replace or take care of walls or any of it. I told him my armoire weighed 600 lbs, he said it weighs 140 that's what you will get. I told him I would contact Angie's List, he go ahead they are not my boss and there is other places to advertise. He said enjoy talking to angies list "ha ha ". Do not use this moving company it's a joke, I was also told I was a unreasonable customer. If I can attach pics of the damage is will.
- marta W.

did a wonderful job with our move. The staff was friendly, professional and made us feel very comfortable. They did a great job carefully packing our things and did the load out and unloading quickly and carefully. My only critique would be that my moving coordinator in the office was sometimes slow to respond. But when she did ...More she was very nice and helpful. All in all, we had a very good experience.
- Tracy M.

Very good service. Worked with me to figure out best way to configure pod distribution to fit on small driveway. Prompt pick up and delivery. I would definitely use this service again.
- Michael T.

Storage Units in Saratoga, CA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1st. Street Airport Parking

1231 N. 1st. Street
San Jose

24/7 Movers Group

1999 S Bascom Ave


San Francisco


San Mateo


675 Quinn Ave.
San Jose


Santa Rosa

Advantage Moving & Storage

222 Railroad Ave

All Service Moving

66 SE Morrison St

All Star Movers & Storage LLC.

4101 Dublin Blvd

Arpin Van Lines - Main Street Moving & Storage

1129 Industrial Ave., Unit 101

Bay Area Storage & Delivery Service

1941 Davis St
San Leandro

Bay View Moving & Storage

415 Grand Ave
South San Francisco


Santa Cruz


2235 San Pablo Avenue

Blue Ribbon Movers

1057 Terven Ave

Broadway Moving and Storage

623 Broadway St.

Budget Self Storage

3445 Collins Avenue

California Closets of San Francisco

675 Townsend St
San Francisco

California Movers

1503 Grant Rd
Mountain View

Can't Stop Moving

PO Box 27349

Careful Moving & Storage

812 Donahue Dr
Santa Rosa

Caton Moving & Storage

5159 Commercial Cir

Celtic Moving & Storage

2434 45th Ave
San Francisco

Chipman Relocation & Logistics

2300 N Watney Way


5159 Commercial Cir Ste G

CLASSIC Boat Works

6715 Brentwood Blvd

Commander Moving Inc.

1829 Mandela Pkwy




38850 Farwell Dr

Cool Box Portable Storage

480 Brokaw Road
Santa Clara

Cool Box Portable Storage

23422 Clawiter Rd

Cool Box Portable Storage

4000 industrial Way




740 National Court
Pt. Richmond

Corodata Shredding

450 Charcot Avenue
San Jose


1000 East Valencia Drive


1120 Thomas Avenue
San Francisco

COWs of the Bay Area

5400 Industrial Way

Cross Country Movers

San Francisco

Crown Relocations

2721 Teagarden
San Leandro

Crown Worldwide Moving And Storage

14826 Wicks Blvd
San Leandro

Cummings Moving Company

275 S Maple Ave
South San Francisco

Delta Van Lines Inc

211 NW 5th Ave

Detail Construction

117 South Street


2411 west 10th Street

Door to Door Storage

2020 South 10th St.
San Jose

Eagle Moving And Storage inc.

1555 Yosemite ave
San Francisco

Earl Farnsworth Express

2111 Francisco Blvd E
San Rafael

Evergreen Valley Home Improvement

1923 Loch Ness Way
San Jose

Excel Moving Services

30047 Ahem Ave
Union City

Extra Space Storage

1599 Solano Way

FarWest Sanitation & Storage

2625 E. 18th Street


Santa Clara

Flagship Movers

PO Box 528

FlatRate Moving

7959 S. Paramount Blvd.
Los Angeles


240 Dollar Ave., I2
South San Francisco

Forde's Larkspur Self Storage

42 Industrial Way

Foster Van Lines, Inc.

167 S. Second St


255 Par Blvd

Gilroy Self Storage

6500 Cameron Blvd

Go Pro Moving + Storage

95 Phelan Avenue
San Jose

Golden Gate Moving & Storage

5024 Forni Dr

Graebel Erickson Movers Inc

2020 S 10th St
San Jose

Great Giant Moving Company

1560 Custer Ave.
San Francisco

High Street Bridge Self Storage

500 High Street

Hollywood Moving & Storage

6910 Deering Ave
Canoga Park

Holmes Van and Storage Inc

253 Walnut St


1909 O'Toole Way
San Jose

Irish Express Moving & Storage Inc

2095 Jerrold Ave
San Francisco

Iron Man Moving LLC

2010 Newcomb Ave.
San Francisco

Jackie Movers

100 North Hill Drive

Johnson & Daly Moving & Storage

110 Belvedere St
San Rafael

Just Tie A Bow On It

12775 Saratoga Woods Circle

JWG Organizing

2130 Post Street
San Francisco

Kennedy Van & Storage Inc.

2015 McKinnon Ave
San Francisco

Larkfield Self Storage

5241 Old Redwood Hwy
Santa Rosa

Lawrence Fine Art Services

375 Oyster Point Blvd.
South San Francisco

Lightning Van Lines Inc

2052 Edison Ave
San Leandro

Long Distance Movers Alliance

301 2nd Street
San Francisco

M.A.S. Moving & Associated Services

261 East Harris Ave
South San Francisco

Macy Movers Inc

200 Victory Ct

Market Street Movers

30 Topeka Ave,


239 south maple ave
South San Francisco

May Flower

1555 S 7th St
San Jose

Mill Valley Stor-All

799 Redwood Hwy


1156 18TH AVE
Redwood City

Mini Warehouse Company

2793 Spring St
Redwood City

MiniMoves Inc

4413 W Roosevelt Rd


1015 Shary Circle #7

Movers PakMan Inc

6759 Sierra Ct

Moving Company Software

9032 Soquel Drive C-16



New Home Moving & Storage

18401 Burbank Blvd


San Jose

NorthStar Moving Company

23669 Eichler St

ORI Van Lines Inc

2570 N 1st St
San Jose

Pacific Storage Company

4845 Parker Ave

Pedro's Moving Services Inc.

1210 Griffith St
San Francisco

Peeters Transportation

451 Eccles Ave
South San Francisco

PODS Moving and Storage

21001 Cabot Blvd

PODS Moving and Storage

7551 Las Positas Rd

PODS Moving and Storage

5000 Park Rd

PODS Moving and Storage

3000 Dutton Ave
Santa Rosa



Robb & Messer Moving and Storage

3636 Broderick
San Francisco

Royce's Moving & Storage

3654 Enterprise Ave.



S & M Moving Systems

48551 Warm Springs Blvd

Saf Keep Storage

1650 W Winton Ave

San Jose

2143 S 7th St
San Jose

Seaport Storage

1703 E. Bayshore Road Redwood City, CA
Redwood City


950 O'Brien Dr
Menlo Park

Shannon Moving & Storage

1285 Guerrero St

ShredEx San Francisco

182 Howard St
San Francisco

Silicon Valley Moving & Storage, Inc.

1550 Montague Expressway
San Jose

Skyline Van Lines

1353 Essex Way
San Jose

SmartStop® Self Storage

190 Otis Street
San Francisco

SmartStop® Self Storage

2300 Grant Ave
San Lorenzo

SmartStop® Self Storage

8900 Murray Ave

SmartStop® Self Storage

222 San Pedro Ave
Morgan Hill

SmartStop® Self Storage

3480 Tennessee St.

Sonoma Self Storage

19240 Sonoma Hwy

Southpoint Self Storage

6905 Southpoint Ave

Starving Students Inc

70 Pier
San Francisco

Starving Students Movers Inc

1850 Sawtelle Blvd
Los Angeles

Sterling Van Lines

4550 E Olympic Blvd
Los Angeles

Storage Master Self Storage

3205 Dutton Ave.
Santa Rosa

Storage Pro

PO Box 459
Walnut Creek


18025 Monterey Street
Morgan Hill

Store Inside

1260 Ames Ave.

StorQuest RV/Boat and Self Storage

1080 Magazine St

Student Movers

2901 West Coast Hwy
Newport Beach



Sutters Fort Self Storage LLC

2636 17th Ave
Santa Cruz


Santa Clara

The One Move

2500 Old Middlefield Way
Mountain View


960 Discovery bay blvd
Discovery Bay


924 Poplar Ave

Tim Lawlor Construction

418 N Buchanan Circle

Top Gun Irish Moving and Storage

1356 Funston Ave
San Francisco

Turner Moving & Storage

1570 Airport Blvd

U-Haul of Mountain View

62 W El Camino Real
Mountain View

United Cold Storage

1600 Donner Ave
San Francisco

Universal Moving Company

32 Santa Elena Ave
Daly City


2401 Poplar Street
San Francisco

USF Reddaway Inc

2375 Polvorosa Dr
San Leandro

Valley Relocation & Storage

5000 Marsh Dr

Waters Moving And Storage

37 Bridgehead Rd

West Coast Moving Systems

745 85th Ave

West Coast Self Storage San Jose

421 Lincoln Ave
San Jose

West Coast Self Storage Santa Clara

2490 Lafayette St
Santa Clara

Zippy Shell Bay Area

3525 Arden Road

Zippy Shell of South Bay

3623 Munster Avenue

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