Santa Rosa Appliance Sales Articles

Appliance Sales reviews in Santa Rosa

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Rating
We wanted a good quality counter depth fridge for a house we recently purchased in
Santa Rosa Discount Appliances Provider Name Locked
. Neighbor recommended looking at TeeVac, so we went down. They were very helpful in working through our needs, and recommending a fridge which would work well for us. That was the easy part. The fridge had to be ordered, would take about 2 weeks. We arranged to be at the new house in two weeks and set a delivery date. On the day before the delivery, I called in to check and make sure everything was on track. Yup, all set and ready to go. Shortly after my checking in, I got a call back. They were checking the fridge out & preparing it for delivery, and noticed the rubber gasket on the freezer door was 'out of shape'. They indicated they had tested it, and it did not affect the performance, and asked if I would be willing to take delivery. They would order a replacement door to be installed at a later date. I was hesitant, and asked how long I would have to wait for an entire replacement unit, and they indicated it would be another 2-3 weeks. Not wanting to go another 3 weeks w/out the ability to keep food in the house, I agreed. Delivery man was prompt, on time the next day, installed the fridge, and pointed out the gasket, indicating the new door was on order. Two weeks later, I swung in to check to see when the replacement door would be arriving. The parts manager checked over her books, went into the back, and came back out and said she would call me with an update, as they needed to talk to the person ordering the parts, who was out for the day. Received a call later. They said someone had marked off on the repair request that the new owner (me) had called and said everything was ok, don't worry about the door. So, they had cancelled the repair. It's now back on, and they tell me they won't replace the door, rather they will just replace the gasket on the existing door. (Now I know my reluctance to take a defective product should have been heeded.) So, the gasket is on order, and we're waiting for a time after the holidays to install it. I hope everything goes well. They were most apologetic about the mix up, and are bending over backwards to try to get this resolved...just hard to coordinate. So, aside from MY mistake of accepting the bad door, things have gone like they sometimes do. You have to follow up and be persistent...but they are listening and working to make it right. Better than the experience I've had with other locations.
- Les C.
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All Discount Appliances in Santa Rosa, CA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ABK APPLIANCE REPAIR

22 NOONAN RANCH CIR
Santa Rosa, CA

ACCEPT SOFTWARE CORP

3979 Freedom Circle, Suite 600
Santa Clara, CA

Affordable Appliance Repair

P.O. BOX 7033
Cotati, CA

Airport Home Appliance - Hayward

20286 Hesperian Blvd
Hayward, CA

Airport Home Appliance - San Jose

966 S Bascom Ave
San Jose, CA

ALBANY CABINETS & DESIGN

920 SAN PABLO AVE
Albany, CA

All Fresh Temp

1004 Princess Ann Dr
San Jose, CA

Alpine Cabinet Co

3110 Sunrise Blvd
Rancho Cordova, CA

American Water Treatment

3855 Raymert Dr
Las Vegas, NV

APPLE STOVES

2509 MYRTLE ST.
Oakland, CA

APPLIANCE INSTALLATION SVC

1161 LEVINE DR
Santa Rosa, CA

Appliance Parts & Equipment Distributors

2315 Soquel Dr
Santa Cruz, CA

APPLIANCE PRO

1318 Dogwood Dr
Santa Rosa, CA

APPLIANCE SOLUTIONS

1801 PINER RD
Santa Rosa, CA

ASIEN'S APPLIANCE

1801 PINER RD
Santa Rosa, CA

AT Mechanical

375 E O St
Benicia, CA

BEST BUY

5065 ALMADEN EXPY
San Jose, CA

BEST BUY

760 E EL CAMINO REAL
Sunnyvale, CA

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

CASCI DESIGNWORKS

3120 RYER ISLAND ST
West Sacramento, CA
Santa Rosa Zip Codes

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