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Sample Luggage Repairs Reviews
When I went in to pick up my suitcase they confirmed they were unable to fix it and brought it out to me. Unfortunately it now has NO handle, just a hole where the handle was. I was in a hurry so did not think to ask if they could put the old handle back on as I could still pull the suitcase that way, just not use it on airplanes as the handle would not retract. They did not charge me for any work.
I would have appreciated knowing ahead of time that there was no handle on the suitcase so I could ask if it was possible to put the old handle back on. The man answering the phone both times I called seemed reluctant to give me the bad news."
I drove 45 min to get to the store and it was well worth it. There is on-site parking and nearby street parking. I called ahead of time and they confirmed that the work was done.
I would definitely use this business again. They clearly do a ton of work (place is filled with luggage being worked on) and are an authorized Samsonite repair facility according to their website. No complaints!"
Repairing shoes is probably most of his business and we'll be taking our shoes there in the future."
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