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Over 225 reviews for
San Rafael Travel Agents from people just like you.

F
"I booked my hotel through
for a specific date and right after I booked it, I immediately knew I booked it for the wrong date and called
" to change this. I called not even 5 minutes later and explained to them that I had accidentally processed the wrong date. They said they would communicate with the hotel, fax the correct information and help me get it changed in order to accommodate my stay. At that point, everything was great and they had successfully changed my date- so they said. I then called a couple weeks after to check on the reservation and they had confirmed everything had been changed. Now, my daughter and I are booking the rest of our hotels for our trip and I called
because something told me I needed to triple check. Long behold, I called and they told me that nothing was changed and no paperwork was ever faxed over and they basically acted like they had NO CLUE what I was talking about. They had me on hold forever, tried to get me to pay more money and basically they aren't going to fix their mistakes in any way, shape or form. I guess you could say that they flat out lied to me by telling me that my dates were changed when they were not.
is a TERRIBLE customer service company and I will be doing everything in my power to let everyone know that they should never use this company and they should use others who offer free cancellation and GOOD customer service. I am disappointed and now I have wasted money for no good reason. Please do not use this company, there are other companies that have much better service than
. They have lost my business for life.

-Chelsie Y.

F
"My husband and I received flyers about
, and after reading them, we decided to take advantage of one of their offers. The advertising stated" that there would be two round trip airline tickets within the continental US. There were certain limitations that applied, such as flights limited to off-peak travel, flights departing from major airports, a ninety day lead time etc. The staff at
would book the flights. The key sentence that we read was as follows: "Travelers are responsible to pay airline taxes, booking fees, meals, tips, and gratuities." The word free was not used, but the sentence above seemed very clear. The offer also stated that any fees we paid would be deducted from the quote we received from the booking company. This would mean, in our opinion, that the $70 deposit we had to pay would be deducted. So we sent in the $70 deposit, and waited to see what our tickets would be. We were quite surprised to see that the tickets were the same price as any tickets we could book ourselves from any online site.
is obviously just a travel agency that uses this deceptive advertising to get customers. The $70 was not deducted from the cost of the tickets, since we found an identical flight for the same cost from the same airline at the same time. When I called to get our refund, I talked to the manager, and when I mentioned the Better Business Bureau, I was told that we would have no refund unless we wrote a letter stating that we would do nothing negative. I have since contacted the BBB, and Yelp, and will write the Attorney General of Maryland since it is now a matter of principle and not money. So, do not be taken in, as we were, by false advertising.
is engaged in deceptive practices, and makes no attempt to provide legitimate service by refunding our money.

-Elaine W.

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Local Articles in San Rafael

Vacation Packages

Some people’s idea of a great vacation is to throw the map out the window and just get in the car and go. For most, though, it requires research and planning to find affordable vacation deals that promise a fun and safe time away from home. Purchasing a vacation package helps you do the homework on your destination getaway and often means you're getting a better deal.

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Hiring a Travel Agent

Planning a vacation, whether it's a cruise or a Vegas romp, can be stressful. Learn what travel agents do, tips to hire a travel agent and how much it will cost to hire a travel agent.

plane activity kit
Organization - Home & Garage, Travel Agencies

Flying with a small child is an experience that many parents must face eventually.

Before you book your trip and hit the road, consider getting some guidance from a knowledgable travel agent. (Photo by Eldon Lindsay)
Travel Agencies

On this episode of Chat with the Experts, we talk with Kathy Duvall of Beach Bum Vacations about best practices for booking the trip of your dreams.

laying in grass, flower in toes
Pest Control/Exterminating, Decks & Porches, Pool & Spa Service, Landscaping & Lighting, Lawn & Yard Work, Lawn Fertilization & Treatment, Lawn Irrigation, Painting - Interior, Remodeling - General, Remodeling - Basements, Remodeling - Kitchen & Bathroom, Upholstery Cleaning, Carpet Cleaning, Basement Waterproofing, Heating & A/C, Moving, Real Estate Agents, Locksmiths, Storage Facilities, , Auto Service, Travel Agencies, Travel Medicine, Animal & House Sitting, , Animal Boarding Kennels, Animal Grooming, Hair Salons/Barbers

Use this handy guide to tackle some of the key summer maintenance tasks.

Want to avoid the traffic and crowds at the Tidal Basin? Try an early morning visit to peacefully capture the cherry blossoms at sunrise. (Photo by Jason Hargraves)
Travel Agencies, Greenhouses/Nurseries, Landscaping

Cold winter delays famous trees from reaching early peak

Angie's Answers

?
?
Hi,

This is Kyle K from Member Care. I'm happy to help!

Air Blue Heating and Cooling can be reached by phone at 847-947-8331 or by email at patty@airblueinc.com.

I hope this information help! Please let me know if I can assist further. You can respond to this thread or submit a new Answers post. You can also reach us at memberservices@angieslist.com. We're open weekdays from 8:00 am - 9:00 pm and Saturdays 8:00 am - 5:00 pm ET.
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Ooh - BAD timing for travel to Hawaii - and if not booked by now you probably just about have to have a travel agent. Good thing this is just the honeymoon and not the wedding, if you are booking now - so an agent will be even more important to you in this case, though I guess you might get a decent deal with an airline-sponsored package deal for two as well, if any are still available.

 

My experience - a good travel agent is worth their weight in gold - we give ours a thank-you gift each year. We have one that charges $35 a person fee for all but extensive foreign travel packages (they make most of their money off booking commissions). We use her for all travel except simple mileage-plan-paid there-and-back trips when there is no rental car or motel involved, because when she does the booking she generally saves us about $25-50/day just on rental car and hotel/motel. For instance, on one Disney World trip we were able to take the 4 in the family PLUS our kid's two best friends for about 5 days there, staying on-property with preferred passes, for the same amount as just the normal two adult cost - a thousand plus in savings. We can go online and see zero mileage or discount seats available for an entire week - yet she is able to get us seats on the day we want in most cases, or at worst one day away, and almost always on mileage even though the airlines themselves say no mileage seats are available - including at high travel periods.

 

Of course, you need a conscientious one with lots of experience who knows the system ins and outs, and preferably running on the Sabre reservation system because it shows a lot more than competing systems and makes finding alternative booking easier, as I understand it.

 

Using a travel agency (preferably one with several people working there and 24-hour emergency service) also gives you a firm point of contact to solve any problems or rescheduling - we have had 10 minute rebooking several times when a flight was cancelled - generally before the airline even got around to starting to help passengers get on other flights, and an agent carries a LOT more weight with rental car agencies or hotels or airlines than you do if the reservation is screwed up by them. Oh, and our agent always gets us a free car upgrade too - typically jumped up 2 grades at no extra charge.

 

Don't leave it ALL to the agent - give a synopsis of what type of lodging and seating and such you want and things you want to visit, then let him/her come back with a concept plan for approval modification, then to a hold reservation for your approval - typically an agent can put a "hold" on reservations for 24-48 hours for your approval, though that does require you stay on top of your eMail to respond back with OK or not in time to allow cancelling or confirming the reservation within that timeframe.

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Travel Agency reviews in San Rafael

A

Rating
Trip was incredible! But I would expect nothing less from
San Rafael Travel Agents Provider Name Locked
. She is OH SO GREAT at what she does. I will ALWAYS use her service. Accept her advice and recommendations. And assuredly recommend her.
- wendi S.
F

Rating
I was very disappointed in the email I was specific as to where the vacation plans were and than they wrote back indicating that they did not fully understand my request and on top of that when I tried picking a ship for the vacation it kept flagging me this was not the right ship but only 4 came up and how can I know which one would sail to the destination the
San Rafael Travel Agents Provider Name Locked
might work for some people but for me it did nothing.so with this I would not use them give them a f rating
- Nancy H.
N

Rating
San Rafael Travel Agents Provider Name Locked
was great to work with, pragmatic and professional. She explained the different options we had, and also some cost-saving suggestions on getting around and highlights to see once we got there.
San Rafael Travel Agents Provider Name Locked
was terrific with all of the arrangements from spending time on booking the trip, to submitting the documents, to obtaining tags for the bags and other details. She was in contact by email and phone and was just great. It made you feel good to work with someone so knowledgable and that you could just relax and enjoy the time.

We had an incredible time and would do this again without hesitation. We look forward to our next vacation and plan to contact
San Rafael Travel Agents Provider Name Locked
.
- Leigh M.
A

Rating
San Rafael Travel Agents Provider Name Locked
was so laid back and helpful. He knew what I wanted and found just the cruise for my group of 5. Yes I added one person after our initial contact, which was not a problem. He did everything, answering the phone when I called, emailing everything. The communication was outstanding. I recommend
San Rafael Travel Agents Provider Name Locked
and will book from them again.
- Cassandra D.
A

Rating
Called got back to us with in a day and have pricing and all info written out for us. It was a beautiful vacation, no fee and no worries.
- Cheryl S.
F

Rating
I've quit calling them and will refuse to answer any calls from them at this stage. I have book with another agency recommended by Angie's List.
- william F.
F

Rating
San Rafael Travel Agents Provider Name Locked
no longer has any "brick and mortar" locations therefore I could not use the locatoin here. I had a certificate for CWT and an 800 number was provided which I used in Grand Rapids where they indeed gave me good service.
To my knowledge all
San Rafael Travel Agents Provider Name Locked
is now on-line or to a call-in center.
- Robin S.
A

Rating
San Rafael Travel Agents Provider Name Locked
Adventure Company organized this trip, from the airline tickets, to all accommodations, meals, guide, park fees. AAC was very attentive to our needs, answered every question prior to the trip, sent very valuable guide books, and travel journals. Provided backpack/
San Rafael Travel Agents Provider Name Locked
, caps, document folder. The accommodations were excellent, as was the food, and the hospitality of the staff. Our guide throughout the entire trip could answer all of our questions, and accommodated any request we had. We felt the price was more than fair for the level of service we received, and comparable or better to other agencies we check prior to booking. This company is nearby in Ft.
San Rafael Travel Agents Provider Name Locked
, so I could go into their office with a question and meet with my trip planner in person, something I wouldn't have been able to do with so many other agencies I looked at in this country and in
San Rafael Travel Agents Provider Name Locked
. There were no problems through out this entire trip,
- TERRY L.

Travel Agents in San Rafael, CA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1st. Street Airport Parking

1231 N. 1st. Street
San Jose

2 GO TRAVEL

60 BELVEDERE ST
San Rafael

A Cut Above Limo

40141 Santa Teresa Common
Fremont

A.L.S. Luxury Limo

P.O. Box 1230
Fremont

A1 Cruises

PO Box 238690

a1affordablelimo

643 fairmont suite a

AAA San Jose Brokaw Commons

1035 E Brokaw Rd
San Jose

ACFEA TOUR CONSULTANTS

777 GRAND AVE
San Rafael

ACTIVE EDGE TRAVEL SVC

44 FORBES AVE
San Rafael

ALAMO WORLD TRAVEL & TOURS

3201 DANVILLE BLVD
Alamo

All Horizons Travel, Inc.

160 Main St
Los Altos

Allegiant Group Inc

189 W Clarkston Rd

Ambi Travels

Fremont

American Travel Planners

1455 Pennsylvania Ave NW

Away U Go Travel

178 Lower Lakeview Dr

Awesome Cruises

12060 Mont Vista Dr
Auburn

BA TRAVEL

67 LONGWOOD DR
San Rafael

Bay Document Services

1559B Sloat Blvd #234
San Francisco

Beach Bum Vacation

1011 Needle Ridge Ln

Betty Gonzalo

San Jose

BUDDS TRAVEL & TOURS

4340 REDWOOD HWY
San Rafael

By All Means Travel

288 whitmore
Oakland

C & M TRAVEL

2464 El Camino Real
Santa Clara

CAMBRIDGE TRAVEL & TOURS

714 C ST
San Rafael

Carol Orton Travel

1895 White Oak Dr
Menlo Park

CERVETTO'S AVANTI TRAVEL INC

9 Cushing Ave
San Rafael

Cow Hollow Motor Inn

2190 Lombard St
San Francisco

CR Surf Travel Company

720 Beatie St.
Oakland

CRUISE EXPERIENCE

369 3RD ST B PMB
San Rafael

Cruises Inc

31820 Green Oak Way
Temecula

CruisingCo/MouseEarVacations

4295 Ponce Dr
Palo Alto

DIVE DISCOVERY TRAVEL

77 MARK DR
San Rafael

EUROPE AT WHOLESALE PRICES

1204 5TH AVE
San Rafael

Express Logistics LLC

Marine Drive
Corte Madera

FLYING DUTCHMEN TRAVEL

2455 Bennett Valley Rd Ste A102
Santa Rosa

FlyMeBusiness.com

218 shaw rd
South San Francisco

GLENN DUNN TRAVEL CONSULTING

PO BOX 151325
San Rafael

Globral Express Travel Service

401 North Parsons Ave

GOLDEN AGE TRAVELERS

4302 REDWOOD HWY 200
San Rafael

GONE TROPO TRAVEL

28364 S Western Ave #3
Rancho Palos Verdes

GOTTA GO DISCOUNT TRAVEL

64 BRYN MAWR DR
San Rafael

GREAT ESCAPES

85 MONTECITO RD
San Rafael

HAWAII AT WHOLESALE PRICES

1204 5TH AVE
San Rafael

Innovative Travel

159B Cascade Ct
Rohnert Park

InSequent

793 Broadway
Sonoma

Joe P. Perez & Associates

PO Box 577424
Modesto

Kelly's K-9 Adventures

517 D St.
San Rafael

Ladera Travel

325 Sharon Park Dr
Menlo Park

Latitude South Travel Company

20 Circle Dr Apt E
Belvedere Tiburon

LUNA LATINO TRAVEL SVC

807 4TH ST
San Rafael

Luxury Resorts Worldwide LLC

2360 Corporate Circle

Magic Castle Travel

291 E Main St

Margaret Owen Cruise Pro

4061 E Castro Valley Blvd
Castro Valley

Maui Calls/Bravo Travel

832 14th Ave
Menlo Park

MDR Boutique

32 Broadway

MEXICO AT WHOLESALE PRICES

1204 5TH AVE
San Rafael

Miles Car Rental San Francisco

237 Kearny St # 364
San Francisco

MONTECITO TRAVEL CTR

1304 Las Raposas Rd
San Rafael

Name Your Travel

65-77 Parsons Blvd

NEW ZEALAND ADVENTURE CO

220 SHAVER ST
San Rafael

NORWEST TRAVEL

6026 DELLFERN DRIVE

O'Brien Animal Transportation

1169 Chess Dr
San Mateo

OEC INTL TRAVELLERS

PO BOX 475727
San Rafael

Online Vacation Center

2307 W Broward Blvd

Pierson Rentals

2201 francisco dr
El Dorado Hills

Rainbow Cruises

PO Box 1042

REDWOOD SKYTOURS TRAVEL AGENCY

1204 5TH AVE
San Rafael

refund.me

228 Hamilton Ave, 3rd Floor
Palo Alto

Road To Morocco Tours

1116 douglas ave
Burlingame

Roving RV Tech

PO Box 3027
Tustin

San Francisco Charter Bus Company

388 Market St Suite 1300
San Francisco

Sonoma Valley Wine Trolley

21707 8th Street East
Sonoma

STARSHIP TRAVEL INC

310 West Northwest Hwy.

TAHITI AT WHOLESALE PRICES

1204 5TH AVE
San Rafael

TIME OUT FOR MYSELF

2370 MARKET ST
San Francisco

TRAVEL ADVENTURES INTO ART

15 Woodstock Ct
San Rafael

TRAVEL DOCUMENT SYSTEMS INC

1625 K St NW Ste 750

TRAVEL PARTNERS

150 BELLAM BLVD
San Rafael

TRAVEL QUEST LTD

111 CLARK ST
San Rafael

TRAVEL THE WORLD

1464 PEACHTREE CMN
Livermore

Travel Visa Pro

2021 Fillmore Street
San Francisco

TRAVELCRAFT

63 EL PAVO REAL CIR
San Rafael

Travelopod

1325 Elsona Ct

TRAVELQUEST LIMITED

710 C ST
San Rafael

Travels with Teri

PO Box 1224
Sausalito

TRAVELWIZARD.COM

4380 Redwood Hwy
San Rafael

Trazzler

616 Arkansas St

TUCANOS TRAVEL

819 A ST
San Rafael

TwoScotsTravel.com

17156 Keaton Ave

UNIQUE TRAVEL AGENCY

164 ROBLES WAY
Vallejo

Unlimited Travel & Cruises

1453-B W Palmetto St

VACATION SPIRIT

2202 AVENUE

Vacations To Go

5851 San Felipe

VAYA ADVENTURES

1525 SHATTUCK AVE
Berkeley

WORLDWIDE CRUISE & TRAVEL

51 SKYVIEW TER
San Rafael

Yellow Cab Tri-Valley

3962 Stoneridge Dr
Pleasanton

YOU & LEISURE TOURS & TRAVEL

4302 REDWOOD HWY 200
San Rafael
San Rafael Zip Codes

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