Sample Reviews

F

Rating
When Tiger decided to discontinue service, their only attempt to notify customers was to put a flyer on the cans. There was no email, no letter, no phone call, and no message on the Tiger website. Nobody in this neighborhood ever saw a flyer -- until a sales representative from a different company showed us one today! It was dated 7/21/2014. The invoice I received on 7/1/2014 said nothing about discontinuing service. It had a note, "Please be aware that due to increased operational costs, your next invoice may include a rate increase." When I paid the bill on 7/22, Tiger had no hesitation about taking payment for the period 8/01 through 10/31, even though they knew that they were not going to earn all of it. The first I knew about Tiger discontinuing service was when a neighbor called -- she had seen the collectors picking up the company's containers and asked them what they were doing. When I called the Tiger business office, a polite young man told me: "we're no longer providing service to your area. If you have credit on your account, we will send out refunds, but I do not know when that will be." I find it absolutely appaling that there was only one feeble attempt in a month to contact customers. It is equally distressing that Tiger appears not to have a clear idea as to when -- or even whether-- its former customers will get refunds. In summary, I now consider
San Rafael Trash Removal Provider Name Locked
to be a trash company that treats its customers like garbage.
- Jennifer B.
A

Rating
Love the home pick up service - so much easier than finding the time to get the trash and
San Rafael Trash Removal Provider Name Locked
to the dump on a busy Saturday! They don't get to the house to early so if I forget to put it out Friday night I can still get it out to the
San Rafael Trash Removal Provider Name Locked
in time. Guys are nice, friendly and the price is not much higher than buying stickers and bringing the trash to the dump myself.
- Marie S.
F

Rating
Used this company for about 17 months. Moved to a new location, was told that they do not have the resources to move my
San Rafael Trash Removal Provider Name Locked
so I had to do it myself. Three weeks in a row at my new location the driver only took half of my trash. Each week I called in and as told that it would be resolved by sending the driver back out and that they had no idea why this would happen. Asked to talk to a supervisor and was told that they only pick up two cans, which is news to me as I have a large family and have always been able to put all my cans out. I was then told that the company could not afford to pick up my trash as they were a small establishment. The supervisor was argumentative and had no accountability for the mistake they made. I was then told to find another provider. Save yourself the trouble, DO NOT USE THIS BUSINESS!!
- Lea D.
C

Rating
We used this company for the entire 15 years that I have lived in this location and each billing cycle the charges increased due to fuel adjustments. I know there is inflation and fuel adjustment; however, I would also expect that if the price of fuel drops my cost would drop but this does not happen.
When I cancelled service effective August 13, I was told that I would be charged through the end of August. That is not acceptable. I will not pay for services that I will not receive.
To top all of this off after 15 years of using your service they say I will be billed $70 dollars to pick up their two containers. I do not care if they are picked up are not. This is totally unacceptable. To the best of my memory, I was charged a delivery fee to get them. I will not pay to have them picked up.

Republic also would not cancel based on my phone call. I had to send a written request. When I ordered services, you did not ask for written confirmation.
I will update as soon as I know what I am billed.
I switched to another company that is charging $90 less per quarter than Republic. They are also less strict and will pick up trash that is not in a container (bags, lawn trimmings, limbs, etc.)
The overall rating of "C" is mostly due to the price. Also, we never knew if trash would be picked up early or later in the day.
The service rep was pleasant and professional.

- Terri C.
D

Rating
San Rafael Trash Removal Provider Name Locked
failed to pick up trash and recycling several times during scheduled pick up dates. We were told to make sure containers were out the night before, which they were and were still being missed. Finally, I asked how this is happening and I was told that our house is in an unassigned route so drivers have to finish their assigned route and come and pick up our trash and sometimes there is not enough time. Really!!!! After I was told that we began searching for a new company.
- Carolina V.
A

Rating
I am writing this review after having to cancel my service with SWS (moving to an association.) By far SWS has been the best service provider that I have dealt with in many years. Every call to SWS is answered by friendly staff and the route drivers are fantastic. The service difference is noticeable daily as I drive through my neighborhood and see other waste company bins sitting empty at the bottom of driveways or in the street. SWS always places the containers in single file lines halfway up the driveway, it may not seem like much but it is a very nice touch. I hope that the association that I am moving in to takes a look at SWS when the waste removal contract comes up for review. Thanks for your great service SWS!
- Elizabeth A.
A

Rating
San Rafael Trash Removal Provider Name Locked
is easy to reach by phone or text. I described the job and we set a time.
San Rafael Trash Removal Provider Name Locked
arrived 10 minutes early, We talked about how much stuff we had to be removed (he even carried the heavy stuff out of the basement) and worked out a very fair price. He removed yard waste and renovation debris.
San Rafael Trash Removal Provider Name Locked
was fast, thorough and very pleasant. I would strongly recommend
San Rafael Trash Removal Provider Name Locked
Watts.
- Barbara M.
F

Rating
Unfortunately,
San Rafael Trash Removal Provider Name Locked
and
San Rafael Trash Removal Provider Name Locked
cannot consistently pick up the trash. For a company with this sole purpose, it is very hard to understand why it is so difficult. I have had to call numerous times within the last year to tell them to come pick up the trash. I have been given every excuse in the book -- simply forgot, new driver, fill-in driver, tried to blame it on the receptacle color (though the receptacle came from the company). I have finally had it. Trash pickup should not be something that a consumer has to spend time and energy dealing with. If you pay the provider, the pickup should be a given. I am looking for a new provider.
- Dara H.
A

Rating
The owner was very responsive by phone and followed through on the promised return call for scheduling. He came promptly as scheduled. During the job he was very personable and yet professional. He worked carefully and cleaned the spaces after the jobs were completed. All of my requests were carried through. This contact has been the best that I have encountered from the several I have used through Angie's List. Nick gets an excellent reccommendation.

- Paula H.
A

Rating
It was great working with this company.
San Rafael Trash Removal Provider Name Locked
was super friendly and they were able to come the day that I called. I highly recommend this company to anyone who needs basic
San Rafael Trash Removal Provider Name Locked
and garbage removal. Also, after calling around, I found that they were the most reasonably priced.
- Elizabeth M.
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All Trash Removal in San Rafael, CA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1-800-GOT-JUNK?

1719 Little Orchard Street
San Jose, CA

1-800-GOT-JUNK?

1800 Duane Avenue
Santa Clara, CA

1-800-GOT-JUNK?

1908 Spinnaker Place
Santa Rosa, CA

1-800-GOT-JUNK? San Francisco Bay

3060 Kerner Blvd
San Rafael, CA

1-877-Dump-Pro

130 Market Place
San Ramon, CA

AAA Sky Water Damage

32 North Market Street
San Jose, TX

All Better Water Damage

410 15th Street
Oakland, Ca

Automatic Recycling Solutions

695 Cedar Street
Berkeley, CA

BPI Construction

PO Box 575
San Carlos, CA

branchhandyman.com

38830 Bell St
Fremont, CA

bruno's hauling and cleaning

26th ave.
San Francisco, CA

capital Water Damage

975 W El Camino Real
Sunnyvale, Ca

choice Water Damage

1992 Willow Pass Rd
Concord, CA

Colonial Life

1401 Willow Pass Road
Concord, CA

Enliven Nail & Spa

570 Masonic Way
Belmont, CA

Enviro Clean Water Damage

1470 West Market Street
Akron, Oh

Foo Bar

San Francisco, CA

Foster's Constructon & Electric

5554 Amby Drive
San Jose, CA
San Rafael Zip Codes

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