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House Painting reviews in San Leandro
Two women came out for the estimate, they came about an hour late -- though to be fair someone left me a message saying that they would be late. They did not strike me as painters themselves -- so I am not sure how they could do an accurate estimate.
They came, and spent a few minutes talking and looking and said that estimates were running behind, and that I could expect to receive the estimate in a couple of days.
Weeks pass -- I call and leave a message. No reply. I call again, still no reply. I then prepare to submit a negative review on Angie's List, but I start to feel bad. I realize that they probably overextended themselves, put out a coupon that cut their profit too small, and are a small company and are just trying to make ends meet -- so I call one more time. STILL NO REPLY!!!
Do you want to do business with a company that shows up late to an estimate, wastes your time, and then doesn't respond to calls? Imagine if you get halfway through the job and then the same stonewalling happens to you...
I make every effort to conduct all of my business with the utmost fairness, honesty and compassion -- they seemingly do not share my values. I would not use this company.
The workers did an excellent job considering our house is old and difficult to paint. The final outcome is beautiful. The staff was professional, polite, and considerate of my neighbors. This was important as the homes on our street are very close together (zero lot line).
A few things they could have done better-
should have been day-to-day communication on project progress and scheduling. It was understandable the crew was working around rainy weather, but one day they showed up to work unexpectedly.
They were respectful of the home exterior and garden but I noticed painting tools were rinsed out on the lawn.
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