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We were presented with three recommended hearing aids; the features of each were clearly explained and the prices provided. Others were available if these did not meet her needs.
She explained the services - warranties and office visits - offered at
Some Things to ask:
Money Back Guarantee Period What are the terms? How long and is it 100% full money back or is there a restocking or other fee?
Manufacturer's Warranty Period: What is the process to get repairs? Is there any shipping fee, deductible, etc? How long does it take and who does the repairs? Loss or Damage Warranty Period: What is covered? How much is the deductible? Who pays shipping? How many visits are included for fittings and programming?
Are additional visits included and for how much?
Who provides the fitting services? Is it the seller or a third party provider?
ACH offered much more than anyone else - local or Internet seller. AHC offered a longer 100% Money Back Guarantee Period, 1 year longer Manufacturer's Warranty Period, 1 year longer Loss and Damage Period with a $150 lower deductible and unlimited aftercare visits at no additional cost provided by AHC not a another company. My mother placed the order and the hearing aids were in the office within 3 days.
Follow up: Friday my mother got her new hearing aids. When she put them on her face just lit up and she smiled the whole appointment.
Next week will be her first follow up visit. So far so good. My mother feels very comfortable going back on her own. That says a lot!
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
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