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Gastroenterology reviews in Porterville
I was pretty sick at the time and really needed to have the colonoscopy. I was very disappointed with my first Dr at the initial visit he spent just a couple of minutes with me, didn't ask about my symptoms or history at all. I had an out of pocket co-pay of $70.00, left feeling like I just wasted my time and money. I called to reschedule with another Dr that was recommended to me and they gave me an appointment with his PA. She was okay, spent a little more time with me but also seemed to be in a hurry and more interested in scaring me into having a procedure that I already knew i needed and was going to have. The colonoscopy was done at their endoscopy center, the staff there and the Dr that did the procedure were all friendly and professional, a much better experience than going to their main office.
It's time for me to have another colonoscopy so I called to schedule with this same group. I was not looking forward to dealing with the staff, scheduling, medical assistants and billing people in the main office but knew the actual procedure would be done by completely different staff, friendly and competent so I decided to go back to this group.
I tried but wasn't able to make an appointment. I have a Blue Cross Blue Shield bronze POS plan with a 6,000.00 out of pocket. I pay $537.00 per month premium no subsidies bought on the individual
I called the office back and explained all of this to them, billing said they would talk to the insurance company and call me right back, she never did. It's seems to me that patient care is definitely not the first priority of this group and they have allowed people who have a wrong and superficial understanding of the the new healthcare law to make policies that are impacting many more people than they intended.
My wife took me home and I spent the day recovering. Two days later I received a call from Dr
I was very pleased with the whole experience.
I'm a medical professional and this is the worst run practice I have encountered in 30+ yrs of nursing and 4 states. I saw the NP on Tuesday. She was suppose to "discuss" my colonoscopy with the MD on Thursday (when he returned to the office) and call me on Friday. I never heard from her. I made 5 phones calls to everyone in that office from the NP to the office manager in the following two and a half weeks, got voice mail each and every time, and not one person returned my call. My vet is more respectful and takes better care of my dogs then this practice does it's patients. Can not recommend this practice.
They do book initial appts several months out, that is the only issue.
Gastroenterologists in Porterville, CA
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